Took my I-Pad in on a Monday for a screen replacement. Was told by Brian that they were his least favorite things to do, okay why did he point that out? He told me over the phone it would be $149. Then wanted to charge me $165 in person. When I mentioned what he said he honored the $149. Then he said he had to order the new screen and it would take a day or two to come in. He said he would call me Thursday or Friday. I made sure to point out I was anxious to get it back as I am a musician and have 300+ songs stored on it. On Friday afternoon I called him after hearing nothing. Brian was rude and said I told you we were backed up and it wouldn't be till Monday or Tuesday (That is not what he said). He continued to say you can come get it and I'll refund your money if you prefer. He was rude and short. I just wanted him to do what he said he could do. Six days later again I call him after hearing nothing. He said did you get my message on Wednesday (I had no message). He then said it would be ready Thursday afternoon by the time my wife gets there. When she arrived he told her it needed an additional part it needed to again be ordered and would be ready Friday or at the latest Monday. I called on Monday and left a message. Then my wife called and was told Brian was off that day and it would be ready Tuesday. Finally on Tuesday Brian called and said it was ready. 15 days of miscommunication and run around. Now my camera doesn't work when I reverse it. Half the screen is blacked out. After two weeks the home button quit working! What a joke. No way will I take it back. I found Brian to be arrogant and rude and a bit full of himself. Absolutely terrible communication and customer service. No apology for anything but rather he blamed me for the way I broke it. I regret that I didn't just buy a new one. I would never use this business again. read more

Excellent service! Got my iMac fixed by these guys and beyond happy with the price and work and cleanliness when I got it back! Got it figured out the next day after dropping it off also they finished the work super quick a day earlier than what they said. Got it back hours after they diagnosed it! I Highly recommend this crew read more

Were in Destin for Vacation with our family and lost all our family pictures on SD card. Brought it here and they were able to get them back within 20 minutes. Such nice people and so glad we came here. Definitely recommend. read more

Great experience here. I called to see if they could help, but my phone had bad reception and we got disconnected. A few mins later, they called me back! I was already pulling into their parking lot. Dan greeted me, and we got down to business. He was attentive, offered different possible solutions, and we found the best avenue. I can understand how these guys stay busy; they're professional, personable, and efficient. I think we showed up at the right place at the right time. No one hopes for a computer issue, but when it happens, I hope people like this are around. Thanks, y'all! read more

DON'T Even Think About this place! They Broke my computer in several ways and will not return our calls! My computer was fine. I just wanted a small upgrade. I gave them $704 for upgraded with RAM, and a solid state... I got back a broken glass screen, with chips of glass to cut me and an 5" crack. My camera is broken! And they dumped all of my family photos out of cloud, and All of my documents! My purchased games, Gone! Not in the cloud, not any! I just purchased X-Plane 11...Gone. even with my actt. info. I have to repurchase it. I Can't believe it. My guy is an I.T. CEO and he knows that these things can happen. I trusted these fools! My password was changed, to "password"! Took me 40 minutes to figure that out. I tried to contact them. I warned them about a law suit. No calls, no tests back! How do people live like this? I am an Engineer going to court with my attorneys. My life and work is over until I regain a new computer and deal with my losses. They don't care. They won't return our calls! They know what they did! I'm distressed beyond belief! I can't trust anyone, so Don't You! THEY have some KARMA Coming! Please do not go here if you don't want to go through missing work, serious sloppy work and life long disappointment of missing things you can not recover. We've hired attorney's. read more

Simply put.. I wouldn't let anyone else work on our computers. Mark & Staff are the most dependable and professional computer tech support staff I have ever used and we rely on them for all of our computer needs. A+ I highly recommend their service! read more

I used to live in Atlanta, which is a major center for technology. Because of good mentoring by talented IT friends I had there, I became pretty efficient myself. Well, that's simply not true in this area and I can't keep up with the continually changing technology. Thankfully, I found one person that is more than qualified and to whom I turn when I have issues...Mark Ramming. Mark and his staff understand that my livelihood depends on my computers and any downtime is very costly. Over the years, I cannot tell you how many times they have bailed me out quickly and made me feel that I was their only client. Whether the problem be with hardware, software or networking, they truly possess the talent to handle anything you can throw at them. Since I always want the fastest and most powerful machines, Mark has completely built my last 2-3 PCs himself and I no longer will ever consider one of the big name brands. One more thing I wish to add is that they are fun to work with, they educate you and that their pricing has always been more than reasonable. Mark and his team get my highest recommendation! read more