I brought my MacBook Air in after it was stuck on a black safe start screen. I tried everything to troubleshoot myself with no luck. I was happy to get my laptop back the same day, even though the files had to be wiped. The price was fair and work was excellent! read more

We had used them before. They were quick and we were charged very little. Recently, my laptop would not turn on so I ran it up there. He looked at it right away, did a couple things and turned it on. I guess my brand of laptop doesn't like sleep mode. He explained about closing it before it is completely off. Not good. He charged me NOTHING. He didn't have to do that. But I was extremely thankful! read more

Great service, very professional. Fixed my laptop within 24 hours and charged a reasonable rate.

POOR all around. (Sept-Nov 2013) MacBook motherboard replacement ordered per insurance coverage for a water spill. Insurance co covers & insists on all new parts. The guys at what the tech ordered a refurb, refused a new replacement, never answer the phone... Just a hassle all around to deal with. I really like to try to do business with the little guy, but this place has no integrity. As much as it burns me, I'll be taking my service orders to bestbuy. read more

What The Tech - So disappointed. MacBook needing part replaced. - IT Services & Computer Repair Near Me - Gulf Breeze, Florida

For a Luddite like me, they walk on water. Both competent and patient. ............and reasonable pricing. They are the go to place for our household. read more

After one of the pups decided that ripping cable cords out of the wall was a fun afternoon, we had to call for help. The repair was completed quickly and for a very reasonable price. I'm hoping there aren't more cable repairs in the future due to misbehaving monsters, but we have our preferred repair service picked out! read more

Excellent service! Took my MAC in, was diagnosed quickly, and repaired within a day. He was able to fix it vs. telling me to just go buy a new one. I would highly recommend before trashing your equipment. read more

I emailed for a quote, got it right away and someone was at my house within hours. He had the cables needed in his car and had what I needed done quickly. Happy to know they're around the corner and I can get fast affordable help for my tech needs. read more

Been back 3 times for 3 different computers. Great customer service every single time. Fast, affordable, knowledgable, just fantastic all around. read more

Buyer beware! Service stinks at what the tech. They don't answer & they never call back. I was happy at first when I got a loaner laptop, but it turned out to be a p.o.s. it won't even boot anymore. This place I'll just cause you stress & heartache. read more

What The Tech - Stinking loaner laptop won't even boot & I can't get my own returned! :/ - IT Services & Computer Repair Near Me - Gulf Breeze, Florida

Been using them for a few years now-I would not be able to run my business without them always taking care of me when we jam things up! They always fix my issues in a timely manner and very affordable-I'm very grateful-VERY grateful for them! and I recommend them highly read more

We use What The Tech for all our business computer / server needs and I really appreciate how fast they respond when we have problems. Our AT&T guy came the other day and reset everything which messed our computers beyond anything i could fix (EVER)-Joe and Josiah took care of fixing it immediately. Thanks for taking such good care of us! ~ G read more

Complete confidence in this operation. The good advice, Knowledge of system within the computer. Stuff runs on it (have been a computer guru in the past - till I had a stroke which caused a lack of understanding where it was). Computer manufacturers, or computers program developers, various "add on" do not have knowledge it is completely up to technicians skill. read more

Really nice people! I went to them needing an iphone repair, which they apparently don't do anymore, but both people I talked to were really helpful and talked me through other options I have. I will definitely go back next time I need tech help! read more

Decently nice people, but I would not recommend taking your Apple products to them. I needed a new battery for my MacBook. It took them installing 2 different batteries for the problem to be "fixed," but the battery I paid $109 for (and didn't have my computer for a week because they couldn't figure out why the first battery wasn't working) ended up not being compatible with my laptop. Long story short, the problem that was "fixed" by them installing a third-party battery made my computer even worse, so I took it to an Apple store, paid another $120 for an Apple battery, and my laptop hasn't had any issues since. When I called WhatTheTech to try to get my money back because I paid for a battery that isn't compatible with my computer, they told me that it wasn't a battery problem ("Apple is wrong") and that they cannot help me. I'm sure they're fine with fixing screens or Windows computers, but definitely don't buy parts for your Apple products from them. read more

I am very grateful to have such reliable, honest service in my own back yard. With one of my computers, the actual fix was one of two things. It was decided to go with the least expensive option first. When that didn't solve the problem, I brought it back and they were able to resolve the issues with a different repair. Instead of charging me twice, they rolled-in what I had paid when I came in the first time into my final charge. My computer has worked great ever since. read more

I have dealt with What the Tech several times over the past two years and have found them to be polite, efficient, helpful and very reasonably priced. They are a life saver for me when I have repair or help with operating improvements and upgrades. read more

Had work done on my laptop. The next day I had a problem with it so took it back. The guy was rude and wanted to charge me again. I won't pay for rude. I went somewhere else and won't be back. read more

I wish there was an option for no stars. My father took my ipod that fell into water to this store. When it was said it couldn't be fixed they charged him $62 just to export the songs onto a memory stick!! Real professionals that would want future business from their customers would have been HONEST and said the ipod still connects to the computer. Never again!!!!! read more