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    Smart Ways

    4.3 (6 reviews)
    Open • Open 24 hours

    Services - Smart Ways

    Vehicle towing

    Car towing

    Motorcycle towing

    Smart Ways Photos

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    1 year ago

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    1 year ago

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    1 year ago

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    1 year ago

    In the side of the road in heat, canceled the call and didn't answer phone when I tried to call them back! Guys need to work on it.

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    1 year ago

    Very reliable and ETA was within range. Outstanding customer service and experienced staff.

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    1 year ago

    Toni was amazing and faaast .. he made it easy and efficient.. im thankful that he made it easy for me ..

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    California Coach Towing  - My other hand from helping this company's employee

    California Coach Towing

    (118 reviews)

    I used this towing company through AAA to move an inoperable vehicle from a friend's house to mine,…read moreand the experience was disastrous. Not only did the driver leave before we were ready, but they were also negligent and failed to follow basic safety protocols before departing. As a result, the driver's side door swung open during transit, causing major damage to my vehicle. Upon arrival, the driver also hit my front fence, causing further damage. Despite providing video and photo evidence, the company has given nothing but runarounds. Weeks went by without payment for either the fence or vehicle damage. They then had the vehicle towed to a body shop, during which miscommunication and negligence led to hitting my fence again and damaging my neighbor's vehicle, all documented. The body shop later confirmed that they couldn't repair the vehicle for some reason, so we settled on a payment amount for the damages and had the vehicle towed back to the towing company's yard in the meantime. I still have not received any payment and I've been actively trying to retrieve my vehicle, but it remains in their possession. Every scheduled tow, both to the repair shop and back to me, was handled without regard for our time. We waited all day and they repeatedly rescheduled for vague reasons like rain or "tow yard issues," and it's clear they have no respect for customers' time. This company has demonstrated incompetence, negligence and a complete lack of accountability. Even a simple make-good situation became a nightmare under their care. I strongly caution anyone considering them for towing services as you risk damage, delays and a company that shows no regard for your property or time.

    I waited for almost 2 hours at 5 in the morning for the tow truck to finally show up. I called at…read moreabout 1 hour and 30 minutes and the company had the tow truck driver call me. It seemed as if he had just been dispatched. When he showed up he told me that he could unscrew my lug nut and would call the company to try and get me a discount. Prior to his arrival I had already unscrewed four, and on the last one, my lug nut key broke! Well, when he called they still made me pay the $130. So not worth it at all. No discount for taking two hours and no discount for providing the service of unscrewing one lug nut and putting on the spare. Which btw, I could've done myself. I will never use them again and I don't recommend them. Now I know to have a spare lug nut key tho. I give them one star for the friendly driver who unscrewed the lug nut.

    Inexpensive Towing - Vehicle safely delivered to the shop and on time also.

    Inexpensive Towing

    (338 reviews)

    Posting my review from Google on here to help Anthony…read more "I found Anthony through a Google search and I needed a tow to my mechanic since my insurance did not cover non-emergency towing services. Upon speaking with Anthony over the phone, he was able to sort out what he could do for me. I was priced at $296 for a flatbed towing truck and asked Anthony to drop me off at a location 17 miles away. Initially I was willing to pay for his service ahead of time but Anthony preferred I paid him in person, which is perfectly fine with. The day of service, Anthony communicated well by informing me when his previous job would end and when he would be arriving. Something I was pleasantly surprised by. After my car was hooked up to the truck, our 17 mile trek began. The drive was smooth and safe as he made careful driving decisions. All the while, we held nice conversations throughout the commute about one other's lives. Unfortunately, the location I was dropped off at did not have good cellular service so I had to pay Anthony a few hours later. He accepted Zelle payments so make sure you have service where you're being dropped off at to avoid my audition. Thankfully, he was understanding and was able to accommodate me for this by letting me pay later. All in all, I definitely would recommend his towing services. Thank you again!"

    They were on time and very easy to work with. Happy to recommend. Price was more than fare…read more Everyone else was closer to the $650 mark I think mine was $350. Solid

    Jan's Towing

    Jan's Towing

    (636 reviews)

    Unfortunately, my family and I were recently involved in an auto accident in a private parking lot…read more I called AAA (auto club) for towing service because my fenders were rubbing against the tires, and I couldn't drive my truck home. Triple A contacted Jan's Towing to provide me with towing service. I waited less than 35 minutes for the tow to arrive on a very busy afternoon. The wait time was no issue whatsoever. Jan's Towing sent a flatbed truck to my location and a very friendly, hardworking, and supportive driver. The driver had my truck on the flatbed in less than ten minutes. He also inspected the entire bottom of my truck while it was on the flatbed and advised me that it did not appear to be leaking any fluid, which was a huge relief. The driver delivered my truck to my driveway and offered words of encouragement by saying that "yes, it was unfortunate that I was involved in an accident, but on the bright side, no one was injured or worse, and that everything will be ok" Those words were very comforting and put this ordeal in perspective for my family and me Thank you for the great customer service.

    Owner: Azusa population is 70% Latino. As a business owner here in Azusa. The residents here in…read moreAzusa are a large % of your business. I'm a Latino residing here in Azusa. I was a customer, with an experience you need to be aware of. I requested to remove personal belongings from my car. A white male approx 50 years of age drove me to my car. Before starting, another worker Latin descent hands your driver his food. The driver acknowledges him by stating, Mexican 3 times "Mexican" "Mexican" you bringing my food. "Mexican" reaches for food, stating I got it.... Owner, this isn't the type of experience anyone of any race should experience. Your employees have first names, use them respectfully.

    Smart Ways - roadsideassist - Updated October 2026

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