I used this towing company through AAA to move an inoperable vehicle from a friend's house to mine,…read moreand the experience was disastrous. Not only did the driver leave before we were ready, but they were also negligent and failed to follow basic safety protocols before departing. As a result, the driver's side door swung open during transit, causing major damage to my vehicle. Upon arrival, the driver also hit my front fence, causing further damage. Despite providing video and photo evidence, the company has given nothing but runarounds. Weeks went by without payment for either the fence or vehicle damage. They then had the vehicle towed to a body shop, during which miscommunication and negligence led to hitting my fence again and damaging my neighbor's vehicle, all documented. The body shop later confirmed that they couldn't repair the vehicle for some reason, so we settled on a payment amount for the damages and had the vehicle towed back to the towing company's yard in the meantime. I still have not received any payment and I've been actively trying to retrieve my vehicle, but it remains in their possession. Every scheduled tow, both to the repair shop and back to me, was handled without regard for our time. We waited all day and they repeatedly rescheduled for vague reasons like rain or "tow yard issues," and it's clear they have no respect for customers' time. This company has demonstrated incompetence, negligence and a complete lack of accountability. Even a simple make-good situation became a nightmare under their care. I strongly caution anyone considering them for towing services as you risk damage, delays and a company that shows no regard for your property or time.

I waited for almost 2 hours at 5 in the morning for the tow truck to finally show up. I called at…read moreabout 1 hour and 30 minutes and the company had the tow truck driver call me. It seemed as if he had just been dispatched. When he showed up he told me that he could unscrew my lug nut and would call the company to try and get me a discount. Prior to his arrival I had already unscrewed four, and on the last one, my lug nut key broke! Well, when he called they still made me pay the $130. So not worth it at all. No discount for taking two hours and no discount for providing the service of unscrewing one lug nut and putting on the spare. Which btw, I could've done myself. I will never use them again and I don't recommend them. Now I know to have a spare lug nut key tho. I give them one star for the friendly driver who unscrewed the lug nut.

when i use my AAA i use this service and they came so quick and helped me out. Thank you to Quintin…read morefor helping so quickly and very respectful and friendly!! i appreciate it a lot!!

Luis G the man ! Took care of my 2021 Honda civic Type r with love and care lol Hardworking…read moreindividual not to mention he takes pride at what he does! The response time was fast and service with the tow smooth

I came here for a brembo BBK installation for a Mk7 Gold R. The installation process was efficient…read moreand professional. The staff worked quickly to get my vehicle outfitted with the new brake system, and I was kept informed every step of the way. The end result was very pleasing, thanks to the expert work done by this shop. Overall, I highly recommend this automotive performance shop to anyone looking for high-quality parts and expert installation. The staff is very knowledgeable, and friendly. If you're looking to upgrade your vehicle's performance, this is the place to go!

My 2017 GTI was making noises when going in reverse and I brought my car here and Adrian was able…read moreto diagnose the issue of a worn out flywheel. He worked quickly and gave me a good deal and my car felt like new once again. He even went above and beyond and delivered my car for me because my work schedule was weird. I would definitely go back again.

After I accidentally left my hazards on for several hours without noticing, my battery was dead…read more Luckily, Faraj A. came out to help and couldn't have been nicer or taken better care of my car!

I got a flat while driving to work on the 73 yesterday. I called AAA and they sent out Elite…read more I wish I could remember the guy's name who showed up, he was polite and so helpful! He towed my car to a nearby tire shop and sent me a photo of my car when he arrived and had unloaded it so I could go to work. He definitely made an otherwise frustrating start to a Friday morning way more seamless and stress free! Thank you, Elite!

Definitely recommend for a tow! Alex was helpful and got my truck towed back home with no issuesread more

I had an excellent experience with Uribe Towing Service! They made my motorcycle towing experience…read moresmooth and trouble free. Would highly recommend them for anyone that needs a motorcycle tow.

Quick and easy service. Works with your time you request and communicates very well. Would…read morerecommend if someone ever is looking for a very good reliable tow service.

Best towing company I have used, ever!…read more Carlos was very -Responsive to our initial request. -Very good at communicating and updating with Estimated time, requirements, etc. -Very modest, professional, well spoken and genuinely caring. -Very meticulous in securing my vehicle. -Best value for the entire transaction. Hopefully I would not need an emergency tow again, but if I am unfortunately in need of one, Carillos towing is who I am calling, without any doubt.

Good part they did towed my suv at the end bad part they charge more when they arrived even though…read moreI did explain everything with details a day before . I told them they can't move it because it's locked the gears and they said it's will be the same price and next day the towing guy said it's more because the gears are locked and that was the same thing I said a day before to void any surprises and still charge me more . Any ways I only give them 4 stars and I'm being generous only because it wasn't the technician fault it's was the male dispatch I talk on the phone.

Robert from Alberto's Towing was a lifesaver!! such a great and professional company!! I highly…read morerecommend this service.

Frank Provided Friendly, Excellent Service when my truck was stuck. I couldn't get the gears…read moreshifting, but he was still able to get up under it to get it sorted out for the tow, dropped me off and home nearby, and delivered it to the mechanic. He also followed up after the drop-off with photos to confirm. I also have limited Mobility, and he was kind and respectful enough to assist me getting in and out of the truck too. You take that for granted until it ain't easy to do . 1000% Satisfied with his stellar customer service and dedication, positivity and Can-do attitude. Give this guy a raise! He's a Keeper!

Worst experience ever. I'm not leaving a negative review simply because we were towed, I'm leaving…read moreit because this operation is extremely sketchy. We parked briefly while ordering drinks, and before we could even finish our order, someone came in to warn us that multiple cars outside were actively being towed. The signage situation is completely misleading. From where we parked, there were only two small signs meant to represent the entire backside wall of the apartment building. We did not park directly under a sign. We were later told that there used to be a sign under every parking spot stating "no parking," but those signs were removed. They also claimed there was a sign at the entrance to Summerfield, but that sign is not a legitimate or visible warning. It's bent halfway backward, nearly unreadable to incoming cars, and despite claiming to provide contact information in case of towing, it lists none. When confronted about all of this, I could tell the worker felt ashamed because they couldn't give me a direct and straight answer, unable to make eye contact with me while communicating and just darting their eyes around because they knew what they were doing was wrong, purposefully targeting people who were unaware, they were straight spawn camping us. If a business can't afford to install clear, visible, and properly placed signage, they shouldn't be towing vehicles. This felt less like enforcement and more like predatory behavior. We were forced to pay $730 just to have the car dropped on the spot, which is outrageous, unacceptable, and straight theft. We also witnessed their carelessness with other cars. When they would unhook the car, they dropped it from so high that a loud bang sound could be heard, which could very well inflict damage on the cars.