Fun ride over to Larkspur on the ferry. This one really goes a lot faster than the Sausalito ferry…read more We sat outside going over and the wind was whipping around and it was cold -but beautiful. Very scenic and enjoyable. We sat inside on the ride back which was really pleasant too and a lot warmer. My only complaint is when we got to the ferry at 10AM as the schedule said we were told it was a holiday and they were running on a holiday schedule so we had to wait an hour. We picked up the schedule at customer service and checked for return ride under the holiday/weekend schedule and it said 2pm. When we arrived a sign said 3pm. Really?? Get it together! So the whole outing took a lot longer than expected. Check the schedule carefully if you go -- but go -- it is a lovely ride.

LOOOOOVE the ferry! We hadn't taken the Larkspur Ferry in a long time (we usually take the Vallejo…read moreone). It was a great, easy, fun, efficient, gorgeous experience! Easy to find, in Larkspur, right across from the Marin Country Mart. Huge parking lot. Parking is only TWO dollars. And parking is FREE after one pm. What?! Park your car and use Parkmobile to pay. Walk up to the terminal and buy your ticket easily on the kiosks. Get your tickets. Boom. Done. Find the exact schedule online on their website. The ferry ride from Larkspur to SF Ferry Building is 30 minutes. It's so beautiful, cruising past Alcatraz and the GG Bridge....the view of the city. Perfection. We took the ferry just because we wanted to be on the water.... We took the 1:00 ferry and it was not crowded. We sat up top on the rear deck, outside. Love. Great activity with the kids too. Take a ride!!

I was able to ride all the way to Novato to see the Space Festival 2019. Just a short walk from the…read morebus stop at Salvatore & Ensente Streets. Using Clipper Card is so easy too! There is free WiFi and no need to worry about driving. I like it! The drivers are so nice and I didn't think I would, but I asked the driver for some held with directions. He was like a super help.

Since the SMART train expanded its service, it feels like Golden Gate Transit bus service has gone…read moredownhill. One of my biggest frustrations is that buses are constantly running far ahead of schedule. If the Petaluma stop says the bus arrives at 5:20, I understand a few minutes early or a few minutes late. But 20 minutes early is unacceptable. It happens often enough that it's become a real reliability issue. People plan their commutes around the published schedule, and buses leaving that early make riders miss them entirely. Another ongoing problem is bus spacing. It's common to see two buses arrive within a couple of minutes of each other, followed by a 30- to 40-minute gap before the next one. Better spacing would make the service much more dependable. I've also noticed that many drivers barely come to a complete stop before pulling away. They accelerate quickly before passengers have a chance to sit down, which can be uncomfortable and potentially unsafe, especially for seniors or anyone with mobility challenges. I rely on Golden Gate Transit, so it's disappointing to see the service becoming less reliable. I hope they take rider feedback seriously and work on improving schedule adherence, bus spacing, and passenger safety.

I don't use SMART to commute so this review is based solely on me and my wife taking the train from…read morethe northern most station and connecting to the larkspur ferry and ending up in SF for a weekend getaway. Have done this once before and the only thing I can say is that we should be doing it more often. $12 for a one way trip on SMART and Ferry boat. Can't beat the price can't beat the views. This weekends trip was made even better by the great conversation we had with one of their conductors, Todd. We were fortunate to have him on Saturday going down to SF and on the train Sunday coming back to Santa Rosa. If you haven't taken advantage of this combo fair I highly recommend it.

shout out to the smart train for being 5 minutes early causing me to miss my trai. legit parking…read moreand walking up 5 minutes early and they were leaving. super cool. Yalls times also suck. If you don't make the connection you have to wait a whole hour for the next. Not convenient at all

First of all let me point out the fact that this page is unclaimed shows that they don't care…read more And it basically all reflects from that fact. Going to the fair, oh free ride? You're SOL if it's after 9. You only find out the bus doesn't stop at a normally scheduled stop after you gey there with a piece of paper posted. That's too late. What's someone with mobility issues going to do? They'll never take responsibility or have any semblance of common sense.

This company drives their oversized marin transit vehicle in the residential area early in the…read moremorning and wakes everyone up with their transit vehicle which rattles my walls inside my house as the driver gasses it. Driver pulls into our driveway using it as a turnaround. This should be illegal to drive this oversized vehicle in residential areas and waking everyone up. Sounds like a semitruck, I only wish the people who allow this could be sued into oblivion.

I saw a train platform, but I am confused...and the railroad tracks sound old and unused…read more.. mostly, Marin County offers buses to and from San Francisco through the Golden Gate Bridge and Presidio....goes downtown or through the Marina the buses are decent and actually not cheap...about $5-6 one way...so don't rush over the transit center is at Downtown San Rafael...similar to Burlingame or Palo Alto..

Central San Rafael lots of places to eat and fine and see…read more Transit center is very conveniently located ! Buses and trains connect the North Bay to SF Great convenience!

Their website intones:…read more "If you live in or visit Marin County it is impossible to miss the 50 Whistlestop Wheel buses that transport the county's elderly and disabled citizens to and from essential services." Which is true. You can't miss these minibuses. They're the ones that are doing 20 mph below the limit, swerving between lanes without signalling on 101. They're the ones that cut you off in downtown San Rafael. They're the ones who run stop signs. They're the ones double parked in narrow streets. God bless the services they give to the elderly, but I wish they'd at least hire people who can drive.

You can't beat the price, if you can tolerate the harsh ride. I have encountered waiting over a…read morehalf hour on several occasion! In addition, there may be three customers that have to be dropped off before yourself. Not the best means of transfer if you can afford a cab!

1/22/2023, we met at 2036 Lombard Street in San Francisco…read moreand rode the bus to Levi's Stadium to watch the NFC Divisional Playoffs 49ers vs Cowboys. An incredible defensive battle !! We had to be back on board the bus within 30 minutes after game was completed. We traveled in class to the game avoiding the nightmare of the bottle neck traffic jam stress at Levi's to and from the game. If ever I travel to another game there, I will contact this service.

Outstanding experience. On time arrival…read more Clean, modern, luxury executive bus. Driver was accommodating and very knowledgeable of various destinations. Great sound system too!

I've used MSN Door to Door four times this year and each driver has been prompt, personable without…read morebeing intrusive (nice when you're tired from a long trip), and safety conscious. Our last ride was just before Thanksgiving and Rafael did the pick up and drop off. He was just lovely. I won't hesitate to recommend this business.

MSN Door to Door car service is efficient, professional, and very effective communication.read more

tl;dr: Service has good aspects (drivers, manager) and bad aspects (Dispatch)…read more I needed transportation from Marin to SFO at 5AM. Taxi services weren't running at that hour for transit to the San Rafael Transit Center to catch the Marin Airporter. ## Good Experience Luckily, I asked around and Marin Door to Door was presented to me as an alternative. I booked their service the day before my flight and it went flawlessly: I was picked up at my apartment, a couple other patrons were picked up and made great time to the airport. The van was clean and the driver was safe as well as personable. ## Bad Experience A week later, impressed with the previous experience and ease of use, I booked transport from SFO back to Marin the day before my arrival. Unfortunately, it fell apart from there: I walked to the van, the driver assisted me with my bag as I got in the vehicle and he finished his conversation with Dispatch. As the driver described, we'd have to wait for another passenger who's flight was still enroute to SFO due to an issue with another driver's van. Dispatch called me soon after the driver's conversation concluded and I was filled in. I expressed that I did not expect this wait (40min for plane to land, 10min to get the van) to be so lengthy and that I would like to simply get a refund and board the Marin Airporter seeing as how it will take less time. I was denied a refund and yet continued to make my case that this is merely a one-off issue with their service, that I understood but would still like to avoid explore a different option. Continued denial; I went off to the Airporter regardless. I called once again requesting a refund and to express my displeasure with such repeated denial in a clearly innocuous situation. In return Dispatch berated retorts such as I was told of a 5-40min possible waiting limit [I was not told this, but it makes sense in the long run... still, should have been told to me or at least somewhere on their website (quick glance, couldn't find it)], the customer to be waited for was a regular, and upon me mentioning what the driver explained to me as the situation regarding the other driver, that I was misinformed (which if I was, is more concerning considering now a driver is lying to me) which ended up not being the case. I hung up, not pleased. I spoke to a manager on Monday. She heard my plight, spoke with the driver and Dispatch and the next day called back, apologized, reiterated the possible waiting time which was not explained to me before and issued a refund. Honestly, the manager was the best part of this whole ordeal. She was calm and put me at ease regarding the situation. ## Conclusion Overall, Marin Door to Door is something I would have used frequently or possibly exclusively. Instead, in an effort to avoid any further displeasure with their service, I will put up with minor hassle of needing cash and the minor timing inconvenience of the Marin Airporter and use Marin Door To Door for those seldom weird-hour flights.

THEIR LICENSE TO BE ON SFO PREMISES IS REVOKED AS OF 10/10/18!…read more I KNEW something wasn't quite right. They've been making my airport pickups more and more difficult the last couple of times I have used them. When you ask they say things like: "SFO is making some changes" and "Due to construction..." VERY evasive and VERY sketch answers. They had two opportunities to be straight with me and they chose not to so I called SFO to get my answers. I just spoke to someone who manages these contracts. He told me they were officially terminated on 10/10/18! They have issues with the CPUC and also the FTB. Nice try...next time don't be so evasive.

My husband brought us here. We loved our time. So great that…read morethey sold cold water !!! We enjoyed the train ride so nice and we were the only ones since we came in a week day! I'm looking forward to coming back and bringing more family. Great photos and the ride is definitely worth the price.

Came here on a Saturday morning around 11am. Tickets for train and carousel is $5 per person and…read morefree for kids 2 and under. The train ride is less than 10 minutes with no cover so we brought our hats. It's a quick ride and you pass by the parking lot and a park. My girls enjoyed it. After we played by the nearby park. There is a bathroom close to the train ticket booth and lots of tables to enjoy a snack or even lunch. They were just starting the grill to cook the food for lunch but our girls were hungry so we left to get food elsewhere.