Thank you for fixing my oven!!! You are the best!…read moreI was about to buy a new one, but Sal showed up, fixed the issue in 15 minutes and saved me thousands of dollars I would spend on new oven!

crooks. charged me 400 for labor to put four screws in my oven. said it needed a new thermostat,…read moreand that it would be a "separate job.". can't imagine how much thaey would have tried to charge me for that. i told him to leave. i hired from "ny appliance repair pros, at (917) 809-1858. also asked the dispatcher if they were the same company as sal's, which had terrible reviews on a different site. be said no. Now i see that same number listed for "sal's ny appliance repair." stay away!

John from American Appliance Services is a brilliant technician…read more He will accurately diagnose your appliance problem and will repair it perfectly. He is polite, honest and respectful of your property. He will candidly tell you if your appliance is not worth the cost of repair. Service of this quality is a real rarity these days. Do not hesitate to give him a call. You won't find a more trustworthy nor more talented appliance expert.

Do not use this company. They told me that I needed a new fan motor in my True commercial freezer…read more I told them to give the the motor that they are removing out of my freezer. The Technician handed me a regular fan motor that didn't belong to my freezer. My motor was never changed and they charged me $895 for the repair. My freezer still isn't working. The picture below is the motor they gave me

Before Calling "The Appliance Repairmen Scotch Plains (ARSP)" at 908-441-8167 consider the…read morefollowing: My refrigerated stopped working on 8/21 and as always, I go local first looking for a service provider in Scotch Plains. ARSP responded to a message and assigned a contractor for 8/24. After two weeks of service visits and the installation of numerous parts and a compressor it came to a point where the service provider said he could not fix it, that I should get a new refrigerator and he would refund $450 dollars of the initial $660 I paid, but he would come back and take all the parts out he put in, with the exception of the control board, leaving me with a disassembled refrigerator. I said no having no choice since the freezer is partially working and I need food in the house. I did agree in a text to "not" hold him to his 6-month guarantee since there is no way he could repair the unit and I accepted a 300-dollar refund. He expected me to sign a piece of paper avoiding any responsibility when he returned the $300 personally on Sept 9th, which I did not sign. The warranty for the work I did agree to remove, as stated earlier, but not liability for using inappropriate parts which I believe your company should be responsible for when assigning "local experts." I am presently trying to confirm if the assigned vendor is licensed in NJ. I do not hold the vendor directly at fault since ARSP assigned the work and advertised local experts. Summary 1. The ARSP assigned vendor replaced my compressor with a non-linear one not designed for the Kenmore Elite (made by LG.) afterwards I had a technician from a licensed LG repair service to repair the unit but explained you have to use the same type of compressor or the system will not operate correctly. The guy felt so bad he did not charge me for the service visit, but because of liability will not repair the unit. 2. I called ARSP after about a week of failures to hear that ARSP does not have any technicians, they only assign "EXPERT" contractors and I was told they could not help me and their owner and management will not take calls. 3. ARSP accepted a credit card payment pre visit, but the contractor they sent would only take cash or checks. That should have been my first warning 4. The contractor did not tell me that the Kenmore (LG made) compressor has a ten-year replacement warranty when he gave me the estimate and his work has now voided the parts warranty. 5. Since ARSP was who I initiated the work with and since they set it all up, I did not initially check with the BBB. I have subsequently checked the vendor they sent who has an F rating. Wondering if background checks are provided prior to listing? Future customers should insist on such. 6. I tried to check the EPA License # on the bill from the contractor with EPA registration from the NATE ID: site message received "This technician no longer has active NATE certifications" In fairness to the vendor this could be an over-sit so I am not listing name information. 7. ARSP has called me back on 9/11 offering my $60 service fee for the appointment returned, and to have the vendor come back to my house to strip my unit (which at least the freezer marginally working) of all the parts he put in and he would than return the balance of money I paid. ARSP would then have me start over with a new service provider I would have to pay in full. Since a licensed repair service would not take the job because of uncertainty and liability of the work completed, I am not certain who they would send! In any case I said no, I did not want the old vendor back in my house I just want a reputable repair service to come and complete the work correctly. I offered to provide ARSP the $300 the old vendor provided and am not looking for any financial gain. Nor am I looking to pay any more money after losing frozen food twice after the repairs stopped working and waiting weeks for what should have been a standard repair. LESSONS LEARNED: * If using ARSP understand they are not technicians and you have no recourse when things go bad. This is not clear on the site. * They are not local they use service providers from all over, contrary to their site saying Union County. The vendor I was provided was outside of Union. * Make sure they are sending a licensed repair person out and certified for the brand of unit you have. I have not been able to find the company listed on the NJ register, but as I indicated that could be just an oversite, but something I am following up on for future posts. ARSP appears to be listed correctly, and I am hopeful they do the right thing. * Make sure they check warranty services * Always go to the brand site and only use certified companies, but still check certifications * The ARSP operator was polite but was not helpful or fully understanding of the issue. *

TJ's accommodated my appointment very quickly. Sean, the technician, was very professional and…read morepleasant. He was honest about what needed to be done and explained how he fixed my dryer step by step. He was punctual and worked on my dryer with much care. I would highly recommend Sean to my family and friends. I will be calling them again when needed and requesting Sean.

I have a front loader dryer with steam feature which started to leak water on Friday. Monday I…read morecalled , he promptly called me back and spoke with Steve after a few moments in conversation . He gave me a great idea , problem resolved . I want to Thank him for his honesty . Nice to know there are people who are truly helpful

Steve was very professional & knowledgeable Quick response…read more I have called appliance Doctor in past Very satisfied Steve is a "DOC" that still does house calls

Applix LLC is a great company. They were sympathetic towards my issues. Kept an open line of…read morecommunication throughout the entire process & repaired my dryer in a timely fashion as promised. customer : Pleasantville NY

This company was very responsive and professional. My oven was randomly shutting off. An igniter…read moreswitch was replaced. That didn't fix the problem so they ordered and replaced the digital panel control. Problem was solved. Owner stayed on top of everything! Very happy with this company and their service.

Tony handled my furnace/AC replacement in my prior residence in 2007. I moved in late 2017 and…read morediscovered heating problems in my new home at the end of the winter. I had someone else look at it at that time, received a superficial analysis, and basically a recommendation to replace the entire system. With the cold weather approaching, I called in Tony, and he found many issues with my system that my home inspector should have uncovered. He fixed a number of potential safety issues and really cleaned up my system. Tony is very experienced and is quick to point out potential hazards and shoddy work. Super nice guy, very honest, and keeps you informed about the work being done. Do not hesitate to call.

The best all around. Very knowledgeable and fair priced. I would recommend them for all heating and…read moreair or appliance repair work