This scammer is also doing business under alternate names so I never saw all these similar horrible reviews from Apex Appliances Yelp page (https://www.yelp.com/biz/apex-appliances-raleigh)! I would have NEVER bought the horrible washer and dryer from him had I seen these reviews!
OTHER BUSINESS NAMES (SAME COMPANY):
Discount City Appliance, Wireless, Mattress:
1030 N. Rogers Lane Suite 113, Raleigh, NC 27610
919-808-1866, 919-307-4106, 919-475-4461
discountcitync.com
99 Cents Store and Appliance Center:
5619 Hillsborough St, Raleigh, NC 27606
919-233-2200, 919-428-7702
99centsappliancecenter.com
Apex Appliances:
6300 Limousine Dr. Ste 114, Raleigh, NC 27617
919-571-3380
apexappliancesnc.com
Smart Buy Appliances and Mattress:
1431 Se Maynard Rd., Cary, NC 27511
919-454-0745, 919-633-9942
smartbuypp.us
(Note that first I came to 99 cents appliances to ask about the advertised washer/dryer set from craigslist, and then I went to Discount City to look at the washer and dryer since he said the better set was at his other location, and then Ibrahim, the owner who I met inside Discount City emailed me from his Apex Appliances email. I also called SmartBuy and Ibrahim the owner answered the phone. All same owner, same company.)
REVIEW:
I bought a washer and dryer set for $450, which is near retail price for an entry level new washer and dryer, so one should expect the used washer and dryer should be excellent. I paid the full amount in cash.
The set that I picked out in the show room is NOT what arrived. What arrived looked similar, but one had a huge dent in the side. First problem.
Second problem is that on day 1, the dryer CAUGHT FIRE! He did come by to fix this particular problem, But that was only the start of the problems.
After a few weeks I saw the paint peeling off the top and underneath was rust - rust which was clearly just spraypainted over. Additionally, the whole dryer turned yellow from a couple uses, because clearly they used low temperature paint - basically, they obviously used a $5 can of basic white spraypaint to hide the rust and other imperfections. The washer and dryer was not even sanded, stripped, or prepped and they did not even bother to remove any rust before spraypainting it. This is outright fraud. Moreover, the paint on both the washer and dryer continued to flake off causing white flakes to get all over my clothes.
I emailed him within the first few weeks after receiving it explaining all the problems. and he said "yes we promise to take care of it" over email. He said his inventory was low and he would replace it as soon as he got a chance. I kept following up and he said "not yet, soon". That is what he kept sending. It is a LIE and a STALLING TACTIC.
After 1 year I got totally fed up and I said I want you to come now. He proceeded to say, "you had it for a year and no problems?" YES THERE WERE PROBLEMS!! I WAITED a year because I am a nice person and supportive of small business owners, if they were waiting for inventory then I didn't mind waiting for a suitable replacement. Instead, it was ALL A LIE and he intended to use the time that HE MADE ME WAIT as a reason NOT to honor his promise to replace!
Now I have a worthless washer and dryer which I could barely resell at moving date at even $50, a net loss of nearly $450 including tax for this fraud.
This scammer gives a bad name to small businesses everywhere. It is shameful.
If you have experienced something similar, please message me and let's file a class action lawsuit against Ibrahim Shteyh / Ibtrahim Shteyh for fraud, fraudulent misrepresentation, material misrepresentation, and breach of contract (a promise to replace is a contract and failing to honor it is a breach of contract). read more