We renovated our kitchen last winter and I'm still in love with our new quartz countertops. It was…read moresuch a great investment that we enjoy every day. We shopped around and KJ Natural Stone was a competitive price. I think we chose the Calacatta Vienna quartz and it's just beautiful. Norvin was our contact and he was so helpful and friendly from start to finish. Just a note that it's free for them to drill holes for soap dispensers/etc. during installation, but after it is $195 for them to come back out. Overall, I'd recommend KJ Natural Stone and I'd use them again.

The craftsmanship of my countertop was fine, but I will never use KJ Natural Stone again, nor can I…read morerecommend them. My contractor sent me there to select my stone, and provided them with my budget allowance and measurements. My original selection was out of budget, and a month later I went back in person and switched my selection to a different quartz that was cheaper and that I liked better. I was told very clearly at that time by the staff onsite that the NEW selection I was making was within budget. After installation, and when I was reconciling payments with my contractor, I saw that I was being charged 1.5x my allowance for a stone called "Calacatta Vega," a quartz that looks nothing like what I chose and what was installed in my home. No matter which distributer or reseller I looked at online and in person, every time it came up, Calacatta Vega was a bright white with bold black veining; the stone I actually selected and what was installed in my home is creamy white with soft gray and gold swirls. I went onsite after seeing the erroneous invoice and KJ Natural Stone would not show me another slab with the name of what they billed me for, would not show me another slab matching what I had selected at the time, and repeated over and over that stone names are irrelevant. Tingy, the rep I worked with, was snippy and condescending, refused to investigate or even consider that perhaps I was being charged for the wrong stone, repeatedly said it wasn't her problem, and dismissed all evidence--including photos of the quartz in my home and pictures of the named stone I was charged for on MULTIPLE sites online. She continued to talk over me, stating that "You got the stone you selected," over and over. That is in no way what I am questioning. I know that I received the stone that I selected, however I am certain the stone I am being CHARGED for is not what's in my home.

If you saw before and after pictures of our kitchen, it would look like a HGTV promo! We had a…read morecomplete kitchen remodel; everything was torn out and we started fresh. We had a lot of kitchen space but the 1993 design didn't take advantage of it. We have tons more space, gorgeous cabinets, tile, granite and the design is breathtaking! No one can believe it is the same kitchen. We interviewed several designers but liked this design the best along with the reasonable estimate. Luisa has great taste in what works in a kitchen, Jesus makes sure everything is to perfection and their team is above and beyond accommodating, knowledgeable and hardworking. Give them a call!

The craftsman who worked on our bathroom renovation were skilled professionals and created a…read morebeautiful primary bathroom. Unfortunately the same cannot be said of the office staff coordinating the project. We were shown one piece of stone for our countertop which we rejected and removed the countertop from their scope of work. They ordered a clear annealed glass window when the materials list and building code required a frosted tempered glass window in this location. It took nearly 6 months for the proper window to be installed.

It is said a picture speaks a thousand words. These pictures show how one local cabinet company…read morefell short and the other hit it out of the park. First go around was with OAK CITY CABINETS, a preferred partner of Homestead Building Company. These were dark stained maple cabinet doors and drawer fronts made primarily out of MDF. They looked awful and felt flimsy. The builder explicitly stated they stand behind their quality. The second go around was installed by CORNERSTONE KITCHEN AND BATH. They are SOLID CORE rift oak cabinets doors and drawer fronts courtesy of the homeowners, 3 months after moving in to their new build. You be the judge....which cabinet company hit it out of the park?

i recently had my kitchen remodeled and selected Cornerstone Kitchen and Bath as they just…read morecompleted a friend of mines home. I did get a few other quotes even though I was confident who I was going with based off what I was told. Cornerstone wasn't the cheapest quote but they also wasn't the highest. I decided to go with them also due to the fact that they made me feel as if they wanted to deliver a great product. From the first time they came out and did a pre-con, to the quote process, design and install they did more than I could've imagined. The final product was nothing short of amazing. Everyone who steps foot into my home says something about the kitchen. If you're looking to have a kitchen remodel I highly recommend Cornerstone Kitchen and Bath.

I am simply overjoyed and nearly in tears. I have the most beautiful counters and the best…read moreexperience with this company. I hired K Alexander Kitchen and Bath Designers to renovate my kitchen. I had formica Laminates but wanted to update my counters to Quartz. I'd interviewed other companies but thought with a design firm, it would be less stress, a one-stop shop, and they would do the heavy work for me. I've not had the best success with renovations. Being a single female, it is common knowledge that we are usually victims of predators, and for those experiences, I don't go half-cocked but try to be as informed as possible. Even doing due diligence, I still found myself in a 4 month nightmare. They subcontracted with Natural Gallery Stone Kitchen and Bath, and it was an absolute nightmare. I expressed strongly to them that I was having Ankle replacement surgery September 3 and wanted to have it done prior. We discussed this in the latter part of April and began in May. I have been without a working kitchen since then. It wasn't money because I paid upfront and in full. Natural Gallery took their sweet time. The fabrication was terrible, the hole for the faucet wasn't centered and the stone's sheen was inconsistent. It was a high gloss stone but the fabrication caused matte, rough and inconsistent textures. Not to belabor the problem but I was so stressed that I became ill. I thought that I would still be without counters, a sink or a finished product that it flared my Lupus. I was washing my dishes in the bathroom. I literally prayed and was directed to The Countertop Factory. I'd just left a company on Glenwood Ave that I was unavailable, detached, and wouldn't return calls. I sat in a gas station parking lot crying. I Googled Countertop installers, and right down the street is The Countertop Factory! I spoke to a lovely person named Haven. Haven was empathetic and kind. I met with her the very day. I was shown stone and different edges. I also met Nick and Erick. We came up with a game plan. Within 2 weeks of my initial meeting, I have a beautiful kitchen that I'd still be waiting for with the other company. Chris and Michael came today and meticulously installed the cabinets. Every effort to detail was met. Wes is a supervisor. He is direct but considerate. I was so nervous about the job but he promised to take care of me and he did just that. It I'd hard to find companies that care. Workmanship, craftsmanship, and pride are a thing of the past in most cases, but I was blessed to have found a company that puts their customers first, and their reputation for excellence is well earned. The cost is worth every penny because you get what you pay for. If it seems like I am gushing, it is because I am. I highly recommend them! I appreciate everything that this company and the staff has done for me.

I own a Pulte Home. If anyone knows anything about Pulte, I would rather go homeless than buy…read moreanother home from them. My kitchen sink fell after only being in this new house less than 3 years. Pulte would not cover any repairs and told me to contact the Countertop Factory who installed my countertop and sink. Of course, I was leery of using them to fix the problem. I have owned 3 newly built houses in my lifetime and have never seen a sink fall. I hired a different company to reinstall the sink. I contacted Eric at Countertop and sent him pictures and told him I was having a different company reinstall the sink. Eric contacted the owner and Countertop agreed to pay all my expenses in reinstalling the sink and reconnecting the plumbing. All I can say is the company did the right thing for me. Give them a chance.

For my birthday this year I was determined to get my 1995 kitchen remodeled. On a…read morerecommendation by two friends I went to Cabinets To Go in Raleigh, NC. Boy an I glad I did. From the moment we met Mary Drum, the designer until Derrick completed the backspace I couldn't have been happier with the results. Expectations were exceeded.

Extremely disappointed in the service. Partially completed project and now being told there would…read morebe additional charges for things they cannot justify. (i.e. informing us there would be an oversized slab charge despite having our building plans and the sales person admitted to forgetting in our original order.) After multiple emails and requests to speak with the manager, we have been ignored while they continue to have more than $4,000 from our purchase. Absolutely not recommended for their inability to provide customer service.

Frank's level of experience, professionalism and attention to details are near impossible to find…read more He gets the job done with a positive energy that will make you smile!!

We recently worked with Robbie to replace a GE Monogram series microwave. After sharing the…read moremeasurements and photos Robbie recommended a model and said that we need to additionally order a drawer as the new model was shorter. When the electricians came to install it they found that the new model was too deep for the space but were able to remove some wood and Sheetrock to make it work. They never took the drawer out of the box because the electrician said " I can do math and this drawer is too big to fit." Robbie refused to take the drawer back even though it was his mistake. He later said that GE refused to take it back in a sealed never opened box. Why should the customer have to pay for Robbie's mistake? I told my contractor not to ever use Kitchen and Bath Galleries again!

I am over-the-moon excited about my new Bosch French door refrigerator, but even more, I was…read moreextremely impressed with the expert crew from Kitchen and Bath of Chapel Hill. From the very start, my sales rep, Lee, was absolutely wonderful to work with, guiding me in my purchase and helping me all along the way during my selection process and advising me on getting the space ready for the delivery. The removal of the old refrigerator plus the delivery and installation went great. Michael, Chris -- all the guys -- were wonderful, but RON, the amazing Ron, went above and beyond in the installation process and took extra steps on his own that ended up saving me money or an extra call to a plumber. It's always nice when someone saves me time and money! Everyone was so professional and pleasant, plus -- and this is something that makes certain service industry people stand out from the crowd -- they arrived ON TIME. I am thrilled. Lee and Ron also helped me with my JennAir downdraft cooktop last fall. Expert advice, professionalism, promptness -- you cannot ask for more. I love these people! I will certainly return to Kitchen and Bath for my future appliance needs.

I worked with Lee Hunnings at Kitchen and Bath Gallery of Chapel Hill and he was wonderful! He…read morehelped me get the appliance I needed (a Bosch range top) quickly and painlessly. He kept me updated on the order and called to confirm delivery himself. I wish I had been introduced to K&B Galleries at the beginning of my remodel project, but now that I know about them, I will be using them or everything going forward!