Definitely a place with good energy. They do there there Best to accommodate the customers. Food definitely is at a bargain when they have there sales. read more

We were in the area and decided to stop by. We went on a Saturday it was packed. They have a lot of options here and fresh food. We went to get party items and they had a good amount. The prices were reasonable and not overpriced. It can be a little overwhelming because the isles are small and lines were pretty big. We overall had an okay experience. read more

Smart & Final Extra! - Grocery Near Me - San Pablo, California

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I'm very disappointed with the customer service my mom received at Smart & Final. The cashier, Kibi, was extremely rude and made my mom feel uncomfortable during what should have been a simple checkout experience. My mom noticed that she had been charged twice for the same item and politely brought it to Kibi's attention. Instead of responding professionally, Kibi made a face. She then told my mom, in a harsh tone, to put the basket she had used away. My mom respectfully said, "Can I pay first?" Kibi got upset, came around the register, grabbed the basket, and put it away herself. There was absolutely no reason for my mom to be treated this way. She was respectful throughout the interaction and was simply trying to address an issue with her purchase. I'm upset that my mom had to experience this kind of treatment. I did speak with the manager, Jesse, about what happened. He was understanding and agreed that the behavior was unacceptable and said that he would speak with Kibi about the situation. I appreciate Jesse taking my concern seriously and I hope he addresses the matter. Customer service is an important part of working in a store, and every customer deserves to be treated with basic respect. I hope this situation is taken seriously so that other customers do not have a similar experience. read more

Came here for three bulk items. I got to the check stand to find over 50 people in line and just two check stands open. Unacceptable. The lines were midway through the store and there wasn't space to walk through aisles. I left without my items. There should be someone controlling crowds and someone weaving through the check stands to help with bagging and price checks then there should be at least 4 check stands open during peak hours. Convenience is the point. I'll only go here first thing in the morning now. read more

Was grabbing candy and your associate noticed I was grabbing candy from top shelf (which I do on a weekly basis) instead of helping me as a customer she gave me attitude and said I couldn't grab an item, had to go to register (since you don't have buttons for locked up items) she could have grabbed keys and helped me purchase about $400 worth of products but instead lost a customer to a different store now. Coworker worked on 11/4 with red braids needs to get removed from sales floor to be retrained from beginning to end. I'm literally paying your salary monthly with what I would spend, I won't return as a customer. Customer service is more important read more

Omg!!!! I havent been here to this atore in bout month n half 2 mos maybe. It just wasn't like the other stores never fully stocked, dirty, rude cashiers. There were items out of place everywhere. But i needed some items n i was near store. I walked in and thought I was list! This store is unrecognizable!!!! Like night n day!!!! I must say im beyond impressed. The floors n carpet clean enough to eat off of! The end caps and aisles were stocked full! And i was being greeted n asked for help. I will definately be back! Apparently there is new management. Keep up the good work! read more

My go to groceries store for all the staples. They must be under new management prepping for the holidays because they had all the lines open today. There was an older gentlemen helping customers navigate the lines, you could tell he was in charge. Greatly appreciated. The one thing I can't stand is how inefficient the lines had become. read more

Convenient location but service is super slow. A few of my items were locked up & it took 10 minutes for someone to come & get them for me. Have to pack your patience because nothing is quick here. read more

As a working mom, wife, student, and all that good stuff yeah I needed to make a grocery store run but I didn't want to so I googled smart and final to see if they had a delivery/pick up service and to my surprise (maybe I was late) they did. Went in and setup my online order account and filled my cart and chose my delivery window. Once it got close to time to my delivery time a personals shopper reached out to me (wow nice). The personal shopper texted me and kept in contact with me the whole time that they were pulling my order and even let me know when things were not in-stock and offered alternatives (some of my items that I requested were not available even though they were marked as in stock on the website). When the personal shopper delivered the groceries they even texted me when they completed the delivery. When I got home of course I checked everything and to my surprise everything was was there and accounted for the produce looked good (not overly ripe or under ripe) and my eggs were not broken!! (I have used other services and my eggs were always broken #sadface). This service saved me plenty of time to enjoy my evening with my family and skip a time consuming chore. I will be definitely using this service again thank you Smart and Final :) read more

This is located in a small plaza in city of San Pablo. There's always quite a few people at this location and every time I come here there's a long line inside for check out. Covid restriction wise most people do you follow the rules. This is a great place for discounted items including fresh groceries, frozen goods, dessert, and snacks. You can buy things in large packages or bulk is great. Prices are fairly reasonable and on the lower end so that's why a lot of people so come here. I do suggest that when you park in this location be careful because a lot of people push shopping carts all over the plaza. So if you're parked at a slant there's a chance that a shopping cart can't accidentally roll down and hurt your car. I've seen this happen multiple times. read more

I'm surprised to find I haven't reviewed this store, since I've shopped here for years. This is where I buy Kleenex, gum, mints and household cleaners. I've bought massive briskets, big enough they needed to be cut in half, or in thirds before cooking. Today was the second time I've shopped here during the COVID pandemic. The first time the checkout process didn't go quite as smoothly as it did today, but that was early days. Masks are required and there's a hand sanitizer dispenser where you enter. I have been on the lookout for Hebrew Nation salami, which has disappeared from the stores, and it's not here either, but I came for Kleenex and Windex and found them both. I wandered the aisles looking for other things I might need, but there was nothing. This time I knew where the line to check out was, so I went right there. There are the usual 6 foot social distancing markers, these w/ funny sayings on them, and the line moved very quickly. As a customer finishes checking out the checkstand number is announced so the next customer can come and start unloading their goods from their cart. The checker was friendly and helpful. The process was seamless and I was back at my car in no time. read more

Great discounted prices. Big selection of snacks for feeding large parties. Seems like a lot of people shop here. There's so much turnover of product. Sometimes I come back and can't find something that was on the shelf last week. Not too many cashiers but there are friendly ones especially in the morning. Randomly they'll have a security guard in the front and the one time I go there's a super grouchy one who barks at people who go down a signless aisle she doesn't want them to. I'll be back and will buy more of my favorite items since people buy them so quickly! read more

Love smart final I always found what I looking for they have fresh product every day and specially now I see that all section is always full and clean specially this 3 month in the afternoon very nice selections of fruit and they have really nice manager Is very Gentlemen if you reading at bad reviews about him don't listen to jealous crazy people like this one Love C. Crazy B I now you Even you don't have picture in your profile stop with your uglys comments Get a life you don't have it I'll buy you read more

I would give them 0star if I can..this store is sucks.. went to smart&final shopping tonight,May 31 2020,i start at 6:30pm,after 15mins the store staff told customer the store will close in 15mins.i don't know why the store close early today, but however i understand they must have their own reasons.so I'm so rush to my shopping, at 6:50pm i still need 2iteams not found yet, i ask an assistant,i still need 2 more items,can you please tell me where is that then i can check out.the black lady she is so rush..she didn't want to help me just keep telling me they are close already..you should check out right now.. well..first,if the store close early the store have responsibility to let customer know before they came in the store.,,or the store shouldn't let customer in advance store close in an hour.. not rush the customer shopping that's not right. in the end the duty manager is super rude..i told her you should let me know before i came in.and i only need 2 more items then i can check out.she doesn't let me check out..she just let me leave.told me I'm not welcome here don't come here anymore..what the hell...what fault do i have?did i stealing or rob the store?pls give me a reason.give me an answer.. i just what to know what's kind customer Service in that store..staff rush to work off.even can't wait customer 5 mins?then tell customer not welcome here just because customer have question?? i had very bad shopping experience tonight..i don't think i will come back again...I wrote a complaint letter to their company customer service then they reply me just sorry for inconvenience..hehe..useless.. read more

This is for the customer service and being well stocked. Especially, the cashier, they were quick, kind and engaging. Another person helped me find something. Those interactions have been sorely missed at other grocery chains. read more

Oh boy bad experience here. I needed to get something specific and arrived at 950 pm. They had already shut the doors and were monitoring who can go in. They wouldn't let me in for one item for my child. I called and found out they were not supposed to shut the doors until 5 mins before closing. I guess getting out on a Friday was more important than serving their customers. read more

We are very sad about what happened this night at smart and final, me and my family shop here for over 5 years and today we came to the store without using a mask they Did not had any signal saying that we could not enter with no masks we shopped and when we came to the register the manager looked at us and told us to leave and I asked her would you give me a mask or sell me a mask I don't have any and I'm very late, she refuse to help me then a crazy lady came over screaming over me telling me to leave I did not had time to call the police me and my husband we are fully vaccinated they were racist with us because we are Latinos stores are required to provide masks for clients that don't have any, I was not refusing to wear a mask I just didn't have any with me, very sad the way they treated us, what would cost then to help us we had al the items that we need to buy but they refused to let us pay. read more

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Smart and Final is the ~*OFFICIAL*~ Jello Shots Headquarters. * They have the little plastic 2 oz. condiment cups with lids in packs of 125 * They have deals on jugs of vodka, tequila or rum * They have huge packets of gelatin / Jello Note: They also have a lot of other products there, but now you know where to get your Jello Shots on this summer. read more

The best supermarket. Great prices, great service. The cashiers are very polite and careful. I go to the market every week to do my shopping. More than 10 friends have already been there through my recommendation. Thank you very much to everyone involved. read more

Not much flash-n-dash at Smart & Final stores. But I can watch the Kardashians for that. At Smart & Final I find many of the brands Safeway has but at better prices. And when I want generic, that's covered too. That keeps me coming back to Smart & Final. read more

Smart & Final Extra! - a smart and final extra store - Grocery Near Me - San Pablo, California

This is the place to go for your strange pandemic comfort needs. As we trudge forward through the pandemic, we've somehow made it past the toilet paper hysteria by buying a bidet, then got a gallon of industrial strength sanitizer and assembled PPE for every occasion. But it wasn't enough. Costco quit selling the massive bag of Nestle's chocolate chips and replaced it with Kirkland brand. No bueno. So I stalked the internet. Briefly I contemplated getting a Sam's Club membership, then considered getting a 25 pound bag, but stopped myself in the nick of time. Yes, Smart and Final carries it, but smart pandemic shoppers like I am kept grabbing them all. So I called and explained I felt ill-prepared to deal with the surge of coronavirus cases while I am out of my Big Bag of chocolate chips. Sympathetically chuckling, I was told to call ahead and I could find out when the re-order was placed and when product arrived. What a relief! The morning I called, it was there! I rushed over and discovered a few more things I didn't realize I needed so was even happier. The single line for the register was long, but as promised the line moved quickly. Great shopping experience! But now I realize I *need* a large bottle of vanilla extract, so back I go sooner than I thought. read more

Lately the selection at this location has gone downhill. Some veggies are wilted and already brown. The real kicker is the meat selection. This was my go to spot for meats for their freshness, selection and price. But as of the last few weeks it's been abysmal. Very few cuts. What's most alarming is the state of the meats. Some look grayish around the edges and a few are even green. I'm not sure that's a good thing. If you're not buying meats, you're good. Pretty sweet selection of dried foods and goods. Decent prices as well. That's why it got 3 stars instead of 1. read more

I bought three bottles of Torani flavored syrup; the cost buying each bottle is $2-$3.00 less than Cost Plus. read more

Smart & Final Extra! - Costco doesn't stock these items! - Grocery Near Me - San Pablo, California

Alway have long line They need to open more cash register to get the line move and the costumer service so rude read more

Horrible customer service. Employees are walking around the store wasting their time instead of doing the job they're paid to do.

Parking lot needs new paint. It was difficult to see the lines in the rain. Two other chaps had similar issues. A clean and brightly lit store and friendly staff greeted me. I needed hundreds of paper grocery bags. An employee took me right to them. Another employee got a shopping carriage for me when they saw me struggling with the 300 paper bags. Everyone was so cheerful, I'm going to return today even though I know what I need can be purchased closer to my domicile. My name is easily pronounced after you learn to speak the western traditional dialect of Klingonese read more

My favourite supermarket. It's close to home and even thou it's more of a buy in a bulk stuff going on here, the prices are still reasonable. Sometimes it's hard to find parking thou bit that only happens once in a blue moon. Sometimes things go on special especially the chicken. There was a time when I bought chicken drumstick for 49 cents per pound. I think it was during thanksgiving and there was a manager special going on. So watch out for the specials, coz they do give good prices from time to time. read more

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I've always liked coming to this location with my mom. Since she is handicap, she needs the electric cart to get around. This location used to have ONE, for the whole store which was already old but still worked decent. Today I went with my mom again, and NO cart AT ALL! Come on Smart & Final, I'm sure you guys can afford AT LEAST one electric cart for handicap customers. read more

Don't order on the app. I order 4pk of organic beef and 2 boxes of beef patties with other items. When it arrived they only gave me 1pk ground beef and 1 box of patties still charge me for what I ordered. The stupid blonde store manager said I have to call corporate to fix it wth such a waste of time. Never buying jack Ish from this store ever again read more

Clean and organized. The items are easily spotted. The floor is clean. The cashier are on top of their game. They always have good sales when it comes to fruits, veggies, and different varieties of meat. I love shopping at smart n final. read more

Best Smart & Final!! I've been to other Smart & Final's for example.. San Francisco, San Rafael, Oakland etc. & believe or not our Smart & Final is the best here in our community!! It's way cleaner, organized, best customer service, & most of all we have it all!!! read more

This location needs to check their cashier Melissa!! I went in with my kids to buy snacks for school and she just threw my items while one of my kids was at the end of the check stand to help with the bags! If she would of thrown it a little harder she would of hit my kid, WHO SHE CLEARLY SAW WAS STANDING THERE!! She was also making smart comments because I told her we didn't need any more bags. And I see I'm not the only one who said this same exact thing about this same cashier!!! This is super disrespectful!! I don't understand why they allow a person like this to work for them! read more

Making a big pot of gravy for Sunday Dinner, this is the perfect place to buy everything I need ,great quality meat , produce , and even desert . Great prices on meats weekly that help make great meals at budgeted price. read more

This is my new favorite grocery store, and I am proud to leave them a great review. I was trying to buy paper products and wine for our company party, and knowing that I like to save money, my mother told me to go to Smart & Final. Life and work happened, but when I was finally able to go, I was shocked at the huge size, the friendliness of the staff, the amazing choice of products and the fantastic prices. Holy crap, the prices! The aisles are wide, and can easily fit two carts side-by-side. The alcohol section has a great selection of wine at all price levels. Best of all, they have both a produce and a meat section, and I have been very pleased with the items I have purchased. To try to keep this balanced, here are the cons: I didn't see any organic products, so keep that in mind if it's a requirement of yours. My daughter is way past the diaper stage, but I still notice the bathroom amenities: the women's bathroom does not have any sort of changing station, even though there is ample room for one. If you have children in diapers, and this is a choice for you, I'd stick one of those plastic pads in your bag. When I sought out the manager, he seemed surprised when I complimented the store and staff. read more

I coming the 3 times One casheir she throw my stuffs . She never said " Hi, Have a good day" Her name is Melissa.

This place is not baby friendly and I suggest someone get on top of this pronto!!! My 6 month old had a really big accident just as we pulled up to the store. I rushed inside the bathroom with my baby in hand and my 6 year old niece trying to catch up. Poor baby had poop all over himself, even up his back!!! I had to use toilet seat covers to wipe most of his poop off him because they ran out of tissue paper. And worst of all, they did not have a baby changing table. I placed his precious butt on my backpack as I tried to put his diaper on, no luck. This little boy loves to twist and turn! I tried to hold his body still while my niece tried to hold his legs still and finally... diaper is on. It's a bit crooked but it's on. While we were trying to put his diaper on, some lady and her 2 kids were banging on the door yelling for us to hurry. Really? You try to put a diaper on a 6 month old while his body is the air! No other mother should have to go through this. Please install a baby changing table ASAP!!! PS. I bought hamburger patties, got distracted by all this and I forgot to buy hamburger buns! Yikes! 20 something dollars for 60 patties, great price! read more

Great to have this store in such a "food desert" as ours--however it would be so much better if there were certified organic produce & products. Just because we live in a non-wealthy area doesn't mean we don't want/need/appreciate healthy food! read more

I hate coming to this smart and final, but because the one on broadway closed down, I'm forced to come here. Parking lot is always full and almost never able to find carts . The line to pay is always long. Wished the one on broadway Chinatown were still in business read more

This location has a great produce section, as well as great meat options, which don't have to be purchased in bulk like many of their other products. Obviously, this is the kind of store you come to when you want to buy large quantities of things for a big family or a restaurant or party. They have a lackluster wine section, but do sell all the classic spirits and beverages. Every time I come here there is always a long line to check out, which is one of the things that will often make me choose another store, despite the fact that this is closer to my house. read more

Extra long line with only 2 check out lane opened. 1 lane was the express for 10 items or less. This is not a store to go into if your looking to run in and grab something. read more