Scheduled an overhaul of my hybrid water heater. Didn't expect it be to cheap as I know it had not…read morebeen serviced properly for quite awhile. Haven't been in the house too long. Andre called when he was 15 minutes out and arrived on time. He proceeded to apply his expertise and explain the issues that were present with the unit. It's a higher end hybrid and don't want to replace it right away. Andre did several services to the unit - it runs quieter and I hope more efficiently. The price was reasonable for the amount of time and materials that were supplied and performed. Would recommend these folks and especially Andre - nice fellow with a great attitude. Good job Aire Serve! Thanks

Aire Serv has been servicing our hvac for the past two years. It was about time to replace our AC…read moreunit. We had their home comfort designer come out and give us a quote. Both our heating and AC units were 15 years old. He gave us variable prices, but we were sold on how reasonably priced it was for both units to be replaced. Today two installers came out, Tim Ross and Andrew and replaced both units under 6 hours. It should have taken them about 8, but they worked great as a team and Tim always kept me in the loop. They cleaned up afterwards and left my house spotless, you would have never known that we had major work completed. They tested the heat, even on a summer day, then help setup the AC with the new thermostat that they installed. It was a great experience, and we will continue to use Aire Serv for many years to come. Aire Serv truly is a neighborly company!

Called over a weekend to get emergency service and no one contacted me. Then called to be…read morecontacted on Monday for service and no one contacted me. Nothing worse than a business blows you off. Steer clear

From the owner: Charles Moon Plumbing Services opened up in 2021 with the mission to provide exceptional service at…read morea fair rate. When you talk to one of our team members, you will not get pushy salesmen, just looking to upsell. Our customers are not just numbers, they are people with names. The Charles Moon Plumbing Services team has 50 years combined of experience and will provide you with honest and dependable service. Our professional technicians are ready to help you with any plumbing issues you may have. Give us a call today or schedule a service online.

Excellent and timely service, friendly people. Aire Serv has helped us out a few times and always…read moredo a great job. I highly recommend them for any HVAC needs.

working with Newark Delaware Aire Serv has been the worse and scary experience for me. And I'm not…read moreone to sit here and write reviews for no reason, but I feel if there's a chance I can help someone not make the mistake I just did than that's a good thing! So my AC system failed over a year and a half ago and as most would know it having ac systems repaired or replaced can be extremely expensive for some of us. So I had to save money for over a year. I called multiple companies got multiple quotes and went with this one. So aire serve gave me the best price and I decided to go with them. Just over 5300 for a new indoor coil and outside condenser. Someone came out, did their inspection, took measurements, sat down with me went over the options. So 5300. So April 3 2026 on a Friday two guys came out and installed the new ac system. And just a couple days later my outside unit has ice all over the lines and my basement floor had water all around the floor where the ac coils and furnace are. I called aire serve and they sent out a tech, so now I have no ac as I shut it off to avoid more water on the floor. The tech comes out and says I just need to top of the refrigerant, the pressure seems to be off, I'll be back in a hour. He comes back tops it off and still not right. He talks to someone named Matt and now it's a thermal expansion valve so now a few days go by with no ac because they have to order the part and schedule to install. Next a more senior tech comes out to do another inspection and install the TXV and this is where it gets worse! He says it's not the TXV valve, I'm now told that I have a rear/back facing air intake which not good at all. I'm told it needs a bigger duct coming off the side and pulling hotter air from up stairs and not cooler air from in the basement. So imagine this you finally are able to get the money together to fix your homes ac..... 5300.00 dollars! And are told after the fact now you need duct work for that ac to work properly and if I don't get the duct work done it will shorten the life expectancy of the compressor!! They sent out someone to check everything and sell me a system! You sell me a system and then later it's found out that I need duct work. That is something that should have been told to me from the very beginning!! Don't take over 5k from me and than later tell me oh sorry now you need to replace duct work too!!! It is aire serves job to have the information and knowledge of what they are working with and installing. If they sent someone out that knew what they were looking at I would have addressed the duct work problem and than taken care of the ac at a later date! But NO.... Now my money is gone and I have a non working ac. The last tech that came out talked to someone above him named Matt and basically I'm being told he was just sending it to managers above him. The tech tells me they are gonna work on a solution to make this right. And give them a day or two to reach out. I have been patient.... I have waited....and I got nothing from anyone. No phone calls, no help nothing. I'm sitting here with 5300 gone and no ac. I hired this company because I wanted the job done right and wanted the comfort and security of knowing that I will be taken care of for the next ten years and I felt I'm going to go with a good reputable company with good reviews. I don't have a lot of money and I wanted to feel protected with this big purchase. So if you can think about that. Imagine spending thousands, giving a company thousands of dollars of your money just to be told that purchase will not work right unless you replace duct work! That is your job as a hvac company to thoroughly explain this to me from the very beginning so that I can better decide the right route to take to make this right. If your person that came out to sell me the system doesn't have the knowledge or proper information that is YOUR problem not mine! Multiple visits multiple diagnoses multiple phone calls and no one will do anything to come up with a solution to this problem. and also an update on this situation they sent two manangers out to my house who spent a few hours here. didn't really say to much to me. in the end said ok now no duct work is needed. They won't be replacing or making anything right. this is what I was told After 2 install techs 2 service techs and 2 MANAGERS..... the two managers which one of them was extremely cocky and arrogant and tried to pin the malfuntioning of the system on me.... I was told oh we adjusted the fan speed!!!! The fan speed??? 6 people from air serve come out and you couldn't figure out my fan speed was off? So now I was told I can only run my ac on hotter days ok makes sense. Don't want to run it too cold. So I ran it again when it was well over 70.... and bam Iced coils again and condenser frozen and no cold air. The one manager said they would send someone out to replace the vinyl line from my condensation pump never saw that.

We are elderly and AC is not working due to storm on 8-3-24. Took 2 days for H&B to show up and…read morediagnose the problem as "fried circuit Board." They promised to order the part within the day and call us with cost estimate. But they broke their promise and did not call. We waited another day and politely called to inquire about status of order. They said they would look into it and call back. That was several hours ago. Meanwhile still no AC! What ever happened to professional ethics? Even if the part is delayed, they could practice common courtesy and call to inform us. Or perhaps they are waiting for us to suffer longer and then, out of desperation, be willing to pay more for the part.

I have used this business before for plumbing needs. Each Tech that has come out if very…read moreknowledgeable and is able to find the issue and correct it timely. They are also very clean. The last time the issue was outside and there was a mess out there, but the Tech took the time to clean it up even though it was outside. I would have given them 5 stars, however there was confusion in getting the time scheduled for them to come out. I definitely recommend this business

Professional and thorough.. They got my leaky foreclosure up and running in a day after 3 years of…read morebeing dry. Everything leaked so they definitely had their challenges and they were good at helping me only replace the most critical components. The only downside is I found their pricing to be on the (very) high side. I understand good plumbers are never inexpensive but they are pricey. I've worked with several of their techs and they all know their stuff. The work was flawless!

Avoid this company at all costs! I called them during a highly stressful emergency when my sump…read morepump overflowed and my basement was actively flooding. When I called, they told me it would be a FREE ESTIMATE. However, another company happened to show up at the exact same time due to an online inquiry I had started. Because the other tech was already there looking at the pump, I sent the Delaware Plumbing tech away without him ever lifting a finger or doing a diagnosis. The tech immediately got aggressive and demanded a $65 dispatch fee just for pulling into my driveway. I NEVER signed anything agreeing to this fee, and I shouldn't have to pay a dime for a "free estimate" where zero work was done. When I refused to pay, things got disgusting. I called their office to sort it out and spoke to Linda, the woman who took my initial appointment. She was incredibly hostile and explicitly threatened to send me to collections over a measly $65! They even text-blasted a voice recording of my emergency phone call to my phone as a petty bullying tactic to scare me. Trying to extort and harass a homeowner while their house is actively flooding is predatory. These companies should be ashamed of themselves. It is disgusting--all about the money! Delaware Plumbing sucks. Linda and the rest of this company can kick rocks!

I do not know what they or Matt could have done better. We switched HVAC companies because of Matt…read moreand second opinion. Our furnace was not working but we had heat from the heat pump so it was not urgent. I was unhappy with our usual local HVAC company because they just charged 245$ to come out, not fix the problem, and then gave a ridiculously high estimate to fix something unrelated (replace the burners). Matt from AireServ came out for a second opinion and cost estimate, diagnosed the problem quickly, explained things to me, and gave a much lower estimate for maintenance work. Matt's technical competence, skill in communication, and respect for the customer made us change, right then, to AirServ for all our equipment work.

Prompt and honor their word. We paid for a warranty type service and didn't really know about it,…read morebut they called and insisted to ensure my money didn't go to waste.

I had a few yard related tasks to do and requested Yelp project quotes. Sunny's got back with a…read morepreliminary quote and I provided pictures of work needed to firm up the quote. The cost went up slightly but still beat competitors' pricing. They provided a time convenient to me and were able to get bulk yard waste removed, trim back some hedges and repair bug screens in an afternoon. I would use them again for similar work. They do all sorts of handyman work in and outside the house.

I saw this service off of Yelp, and decided to try them out for requesting an estimate. When I…read morefirst made an appointment, the person was going to be late and my schedule was jam packed. I ended up deciding to cancel that appointment and made another one. On my second request, I initially said "any time on a particular Friday." They gave me a range of 9-11 AM on a Sat and I asked if they could come in at 9 AM and they said yes. They ended up coming in right before 11 AM. So, I can understand that I needed to try to pick a time interval to be available rather than a time, okay. I gave them some stars for working with me and being professional for the in-person estimate itself. I was then told that I would receive an estimate over the phone in the same day some hours later. I requested by e-mail instead and was told that this was fine. During a time period of two weeks and two days after that, I had made three phone calls. I left voice mails twice and got through one time, the 2nd time I believe. I was told that the estimate was mixed up with something else and that it would be coming out. I'm not sure if they want to work with me or not, but at least it would be nice to let me know that instead of running me around. For potentially big jobs, my reasonable concern of not being able to receive an estimate by e-mail (or snail mail physical copy) makes me feel like there would be a he-said-she-said dynamic if I went for this. For smaller jobs, it isn't such a big loss and they seem like they do good work from the other reviews and my interaction with the attendant during the estimate. They may not be the most pronounced with their words, but I was willing to consider them with the other good reviews and them being local to me. With the lack of an estimate by e-mail, it made me wonder if the company or someone in the company has a PA license number. I would like to presume yes, but I couldn't find one personally based on company name. I know the search engine isn't the best if you don't have the actual license number to look up. If there are any updates/changes to this review or if it's proper for me to write another review as I can't update this one after about a month, then I will do so. I've strongly considered and tried to rate my experience as fairly as possible, and I really feel that Sunny's services could've done much better with their interactions in working with me after the estimate was completed.

I'm sorry, you sell me a expensive Lennox system 12 years ago, and now tell me I need to replace…read moreit. Who in their right mind comes out and fills up the freon, and not fix a leak??? The only thing that is getting replaced is the provider. You are not the same company that I delt with 12 years ago.

Predatory quotes. They provided heating service to my 87yo father, then tried to sell him $1350.00…read morein a repair for a $400 max part which takes 4 screws and wiring to install. Their 'estimates' have no part costs, no labor estimates and their website links are all geared towards accepting an estimate. Shame on them for taking advantage of seniors.