Hi Frank, Lesha from the Office of the Missouri Attorney General Consumer Protection Division is…read moretrying to reach you by email. She said you haven't responded. Will you please respond to her email regarding the issue of the damaged flu vent? I would appreciate your cooperation.

My main water valve starting leaking so Frank from F.S. Plumbing was quick to respond with a price…read moreand time the next day (was even able to make it out on a Saturday)! Frank stayed in touch to update me for time and ETA of his arrival. He was able to fix our problem and was super knowledgeable about all of our plumbing needs. He was nice enough to take a look at our kitchen faucet that also had a slow leak to help diagnose that problem. Great local small business that works hard to make sure customers are treated right. Highly recommend!

Requested a check on our tankless water heater. Never had one and we were smelling gas outside…read more Apparently it's normal for it to do this. Had it flushed by Talan and his coworker. Forgot his name. Sorry. They were professional and did a great job. Explained everything to me and did a great clean up. Reasonable price if you join their program. I highly recommend Tony LaMartina Plumbing.

Services are easy to set up, sent me a text message telling me who would be showing up and a…read morepicture. Plumber was here quickly and got the problem resolved .

They finished our water heater COULD NOT be more pleased!…read more From helping us set up spire, to open communication, perfect clean up and so friendly!

Had an urgent pipeline to take care of. Got a quick quote with just sending out some photos of the…read morepipe. Other plumbers asked to schedule a visit to view the issue and with a fee. Issue was handled the same day with a very reasonable cost.

There were massive tree roots in the lateral between my house and the main sewer line in the alley…read more Will and John showed up at 8:00 a.m. and spent almost 4 hours tackling that issue. No more backups into my basement! Will and John were professional, friendly, and respectful of my home and my time. Excellent work. Will sent me videos of before and after so I could clearly see for myself that the job was complete. I highly recommend Maplewood Plumbing.

First, let me start by saying they did not complete any plumbing services for me but did for my…read moreelderly parents. They had a clogged kitchen sink drain, a plumber "attempted " to unclog the drain bot in the kitchen and the basement HOWEVER, did not unclog the drain!! Instead, charged well over $300, left them with a filled kitchen sink of black, sewage water and told them to "call another plumber ". How is this even professional? I understand if different tools are necessary to "fix" the problem but to just leave it and suggest calling another contractor? In addition to charging over $300 to people on a fixed income for an incomplete job?! Disgusting!! Never again!!

I called Robert at 9:30 in the morning and he was at my house at 1:00 pm the same day. I had a pipe…read morethat was leaking in my basement he assess the situations. He gave me some options and what the cost would be with each option. The price for the job was lower then what I thought it was going to be. I would highly recommend him to all my friends and family.

I hired SOS Plumbing in 2025 for a water heater replacement and paid over $2,200, expecting a…read moreprofessional, code-compliant installation. Less than a year later, while selling my home, the St. Louis County occupancy inspection failed because their installation contained clear code violations, including a missing required expansion tank and a non-compliant flex connector. When I contacted SOS Plumbing, the owner told me he intentionally didn't install the required expansion tank because he was "trying to save me some money" and didn't know I was planning to sell my home. Instead of taking responsibility for the code violations, he quoted me another $800-900 to correct his own work. I refused to pay twice for the same job and hired another licensed plumbing company, paid an additional $750 to bring the installation into compliance. A homeowner shouldn't have to tell a licensed plumber they're planning to sell their home to receive a code-compliant installation. Paying premium prices should mean getting professional work done correctly the first time--not paying someone else to fix it later. Based on my experience, I cannot recommend SOS Plumbing and would urge anyone considering to think twice before trusting these 5 star reviews! Update: Since business owner replied(pretty classic "defensive rewrite of history" response): Just to be clear. please don't reframe "code compliance" as optional upgrades. Those are not "nice-to-have upgrades". they're required for compliant installation. And please stop that "budget priority" claim. That is not true. Don't try to justify omissions on your end. did not request a non-compliant installation or decline required code-compliance work. At no point was I informed that the installation would not pass occupancy inspection or that required code items were being excluded from the work performed. The water heater installation later failed occupancy inspection during the sale of my home, requiring additional work to bring it into compliance. While scope and pricing were discussed, I relied on a licensed contractor to complete a code-compliant installation and to clearly communicate any items required for compliance at the time of service. It is not reasonable to expect a homeowner to independently identify or approve hidden code deficiencies during what was represented as a standard installation. I was not seeking a "budget" or stripped-down installation. If cost-cutting was the primary expectation, I would have chosen a different contractor. The equipment installed was a Bradford White unit, which is a professional-grade water heater, not a low-cost or economy product. I specifically chose to go with this business because they have a premium brand unit available and I know this is not a budget big box store option. So please stop bringing up that "budget" claim. The business's response is misleading and not consistent with what was communicated or agreed upon at the time of service. The characterization that I declined required code-compliance work is not accurate.

Fit us in quickly and easy to schedule an appointment. Fast and friendly service. Completed the job…read moreas needed.

They came soon enough and on time for our appointment. That plumber was knowledgeable about our…read moreproblem and patiently explained it to a family having different views about it. He went above and beyond to get everyone on board with the task of sealing off the end of a gas pipe. He worked quickly and effectively. I'd call them again and suggest that others also give them a try. We got high value for what we paid.

After several years of flooding in my basement and seeking assistance from multiple plumbers across…read morethe area, I finally had someone come out who took my issue seriously. Mike was my Drain Tech and he was the absolute best. Not only did he take the time to really listen to my concerns, he was empathetic as he explained to me what needed to be done. Never in my life have I been so happy about having repair work done in my home. I am really looking forward to gaining some peace of mind. Others literally just came out and did what they were asked. If I suggested something or asked what else I could do, I was always greeted with a stale response. I'm a big believer that great service comes from a persons sincerity and how they treat others. Chesterfield Service seriously passed the vibe check. I will definitely be in touch for other things.

Blake was the service technician that arrived at my home this morning to address several plumbing…read moreissues I had, faucet concerns and replacement. He was very polite and respectful while in my home, even wearing protective shoe covers. He arrived at 8:00am as scheduled and spent 2 hours completing a "Home Diagnostic Inspection" which included examining all my hot water heaters and ALL plumbing fixtures throughout my home which I was not expecting. He then presented me with a service plan at $60 per month for a maintenance plan which gave me a discount on future services (10%) and a 50% discount on the service call fee of $119.00. He also gave me a bid on replacement cost for several faucets which I felt was a little bit higher than I was willing to pay. He said I could buy my own parts but the installation charge would be higher. I told him "Thank you but no thank you". He gave me a bid for the removal and installation of the 'Insinkerator' instant hot water dispenser that I had already purchased. The bid was extremely higher than I ever expected! But, the technician was here and I wanted it done, however I only elected to have ONE faucet replaced which made the price go up! Long story short, I was charged $815.36 for the installation which took One Hour and Fifteen minutes (I provided the part). In addition to this, I was charged $119.00 for the service call fee! I paid a total of $934.36 and 2/3 of the time he was here was spent on trying to sell me a service plan for my plumbing, H-Vac system as well as my electrical needs for $60 A MONTH! Then, you get a whopping 10% discount on the service call fee! I calculated that this service call was $12.47 per minute! I contacted the company customer service representative to talk about what I thought was an extremely high charge and all she could offer was that they have to pay for gas, tools and expenses! She also reminded me that I signed and agreed to the bid (she told me this 5 times). I told her I DID agree that that was their bid and I paid it! I did not agree that it was a fair price but I did not want to confront the young technician. I called HER to discuss the issue, to see if she thought that $934.36 for 1 hour and 15 minutes labor was fair. She did! Call this company if you have money to burn but you will get your work done politely.

We can't say enough great things about Karsten Plumbing. This is a company that not only is prompt,…read morecourteous, professional and effective they also... get ready for it...STAND BEHIND THEIR WORK. We live in a time when we anticipate that the businesses we hire to come into our homes to fix things will likely mess things up, make you feel uncomfortable and then charge you more than you expect. This is the state of the residential service industry today. And now here this... Karsten is the best kind of company. Plumbing is crucial, right? Well Karsten has you covered. Use this company and you will be satisfied and refreshed. Getting what you pay for is amazing. Right here in St. Louis. We are lucky to be their customer. Thanks for a great service call today, Karsten Plumbing. Thumbs up for Vic at Karsten!

Ordered a dishwasher through Lowe's, that's a whole different story. I wasn't impressed with Lowe's…read moreor CRST who scheduled the install...However Trio Plumbing did an amazing job with the installation, they showed up on time and Scott was excellent, very friendly and personable. He came in, went right to business, installed the dishwasher in minimal time. I'd recommend them for an install again.

I used Trio through Lowes to install a Water Heater. The tech was on time and the service was…read moreexcellent. They hauled off the old heater, cleaned up after themselves and best of all... They installed the Water heater with welded parts. They didn't use shark bite fitting. I use Shark Bite fittings, but I would prefer that the pros do something that I can't. They were also the best priced contractor between Lowes, Home Depot and True Value.

Top notch custom service and quality work. On time and finished as stated. Would highly recommend!!read more

If you're looking for any service that is plumbing related then look no further. This company was…read morean absolute pleasure from start to finish. Easy to set up an appointment, technician arrives on time, and he gives a detailed thorough outline of what he wants to do and how much it'll cost before work is began. Our technician, Thaddeus, was very pleasant the entire time. We ran into a few issues along the way and he was able to use his trade knowledge and skill to quickly think of another way to solve the problem. Finished product looks spectacular and they stand by their work. Great job!