I don't write bad reviews. I saved those for when I have to wait an hour to receive a menu at a…read morerestaurant, an hour after being seated, kind of thing. Waiting....waiting... My elderly mother wrote them a check for the part on July 7th. It's been a month. No call. So I called them last week. Was told the part(s) are backordered. Totally understandable. What is not understandable is scheduling an appointment to install the part and not showing up. Now, no one answers the phone either. Do they purposely prey on elderly people? Not sure. Maybe we'll get a call back. Or maybe I'll go down there in person and demand a refund. Only time will tell.

RUN TO ANOTHER BUSINESS!!!!!!!!!! I am such a dumb A, why didn't I read the reviews? Even the BBB…read morereviews? Now I am sitting here waiting for service that apparently isn't going to happen. I paid roughly $450 upfront, was told 4-5 business days and not once during that time did I ever receive any updates. Day 5 I called to be told they will call me, the next day I called and was told a day they would come out to then receive a message that it would have to be the next day. So 10 business days and me sitting at my house waiting for a service for five hours to not receive a single call AND I have called numerous numbers and cannot get a single person on the phone. This is the most unprofessional place. I pray someone reads my review before scheduling an appointment and runs. I wish I had done that, I am kicking myself. So disappointed. Update 3/24 - called to request reimbursement, they attempted to reschedule appointment but no thanks lesson learned. Was told reimbursement will take 10 days (maybe) because they have to get their reimbursement for the part (how is this my problem??? Shoddy business all around) and they would mail a check to me. Seriously, the payment should go back to the credit card I used. 10 days? Then a mailed check? Of course I'll have to keep following up with this. I made sure to verify my address, even spelled it so that can't be an excuse they use next. Will update post again. But seriously, find somewhere else to do business. Update 04/15/2025 is anyone surprised that I am still getting the run around??? 15 business days and I still have not gotten one single phone call from Ashley or Quentin. No management is in the office until 5 pm? You would think someone would go out of their way to resolve this but nope. It just keeps getting worse. Called 4/10 and was told Ashely would call me the next day, it's 4/15, totally not the next day and guess what. I called and was told the same thing! And it's ironic that they don't answer the one number I call but I found another number and they answered. The automated response they send to when leave a message is laughable. They have prioritized my case, so what priority am I when it's been days since my call last week? 6 weeks of dealing with this company. 04/16/2025 - not surprised, not one single call from Ashley or Quentin. I called again and was told once again that a message will be left. Checked into filing a small claims case (not a legal person so excuse if I don't use the right words) but basically I need to go through the New Ellenton Magistrate for assistance. Will update on proper procedure. I highly recommend anyone who has an issue to do the same.

An alert message on my recent HVAC system persisted after two prior companies checked it out and…read morefailed. Josh from Beech Island took care of the diagnostics and a new circuit board took care of the problem.

I had a new Trane system installed which replaced a working Carrier system. What a difference the…read moreTrane has made. Beach Island Appliance and Air Conditioning did a first class install job. And I Know. They were on time, great communicators, fair price. What else could you want. Super happy. 12/22/2021. Update. Complete. The attention to detail A+. Is this a good looking unit or what. Services: Installation, HVAC maintenance

the first purchase we made here was a disappointment, the washer was never balanced. but for some…read morereason, my husband liked them and we made a second purchase there and were scammed. Their customer service is the very worst. folks shop there hoping to get an appliance worth more than they can afford, but you will end up with a piece of junk. save up and shop from a reputable dealer.

Over the years we were pleased to have used Davis several times. Recently however, we had a problem…read morewith our Samsung refrigerator leaking water into the crisper drawer and we called Davis. They told us upfront that an evaluation service call costs $108; a service man came within several hours to evaluate our problem . He spent about 1/2 hour checking (without moving refrigerator ) and gave us his estimate that repair would likely cost $700 to $800 (with no warranty) and since our unit is 12 years old, we would be better off buying a new one. And by the way, he mentioned, Davis sells "freight damaged" appliances at a discount with nothing more than a scratch or minor dent. Subsequently, we found several UTUBE videos that showed a common problem of clogged defroster drain line with Samsung refrigerators. We removed the back cover plate, pulled the flexible drain tube off (as described in videos) and presto!! Clogged tube - which we cleaned in a few minutes, reattached and problem solved!!...Cost = $0. The bottom line is that we think the repairman could and should have mentioned the possibility of a simple fix, so simple in fact, that we might look at it ourselves before getting a new refrigerator or agreeing to costly repairs.

Aaron has provided good services for small issues like the ice maker or dishwasher. However, I had…read moresignificant issues with his repair of my washing machine. He came on 10/30/25 to look at my washing machine. He told me it needed a new spider assembly. I paid $385 in labor and $317.28 for the spider assembly. He then wrote me that I needed an additional spindle that was $338.87. He said he was coming back on 12/6 to repair the machine but did not return until 12/7 to repair it. On 12/8 I turned the washing machine on and it was making loud noises and was leaking from the bottom. At that time I was unsure when he could come back so I bought a new machine. He then come on 12/11/25 to pick up the washing machine and take it to his shop and rebuild it. He said "I'll have it back in a few days to a week". On 1/18/26 he said he would be back in the next couple of days. On 1/24/26 he said the washing would be done in the morning. He then wrote that he would have to pick another time. Over the next month he rescheduled the delivery numerous times. He did send a video of it working. He returned the machine to me on 3/5/26. It is now sitting in my basement, a $1000 decoration.

over charged for parts and service. $600 dollars later, I still have a broken washer. A week pasted…read moreand continued to over charge for parts. You are better off purchasing a new machine then going through them.

I should have read the 'customer service' reviews before visiting. Holley Tractor & Equipment is…read morethe last place you should go if you want to feel good about yourself or your purchase.

Holley Tractor and Equipment Company…read more I would like you to know that we at Oak Services appreciated the quality and timeliness of work that your company has done for us in the past few weeks over the course of preparations with Hurricane Florence. Any contacts that we have had with your company have always been handled in a professional and timely manner. It has been an honor doing business with this company. Charles C Rice III O.A.K.Services

PLEASE DON'T USE THIS COMPANY!!! Technician came out and…read moresent a bogus report to Electrolux to get more money. Reported that our stove was infested with roaches so they could charge for a maintenance fee. Electrolux called us because the charge was so expensive and they didn't understand why. Since Electrolux didn't pay them they told us we would have to get a certificate from a certified exterminator. Look at the pictures the tech sent in verses the picture of our real stove. Keep in mind our stove is a little over three years old. ZERO STARS WORST TREATMENT I HAVE EVER EXPERIENCED AS A CUSTOMER...CROOKS FOR TECHNICIANS!

I had a wonderful experience with Certified Appliance. I bought a new Electrolux washer and dryer…read more The dryer had a strange noise from the beginning. Tony, from Certified Appliance helped us. Because it was under warranty we both were at the mercy of Electrolux. Electrolux had Tony come out 4 different times before they agreed to replace it. Tony was fantastic!!! He was thorough, kind, knowledgeable, and patient. He was always here when he said he would be. He explained everything to me. He really went to bat for me with Electrolux!!! You will not be disappointed!!! The office stay is amazing as well. Super company!!!!