I ordered all new windows and doors and i am so excited! The salesperson Amy B (ask for her!!) was…read moreamazing! She came to my home and was so very pleasant. I referred a friend and I got a referral bonus hand delivered to my door of $300. Refer friends! I will update when i get my beautiful windows. BNT has been very responsive and informative.

I would rate this company with ZERO stars if the "Yelp!" system would allow…read more... We originally placed our order through Luis M (last name withheld) on 7/23/2025. Installation was done on 11/10/2025. We made the installers aware that the slider doors were NOT the correct configuration. Installer said they could be replaced. We have telephoned and telephoned. Most times we get voice messaging and never get a call back. Any time we have talked to someone they tell us the replacement slider(s) are on order. It has become obvious they are NOT on order and we are being lied to. Mark H (last name withheld) (Salesman) and Steve C (last name withheld) (Final Measure Technician) have both confirmed the slider(s) are NOT the correct configuration. After trying to deal with several people representing BNT Impact Windows & Doors we were passed (once again passed on to someone else) on to Ray P (last name withheld) . He also told us (4-5 weeks ago) that the doors are on order. We have gotten one text message from him after we texted him first. We have heard NOTHING from him since he last told us the replacement slider(s) doors are on order. It has been almost ONE YEAR since we initially placed our order for windows and slider doors. There has also NOT been a formal county safety inspection! There are also voids in one door that allow lizards and bugs to enter our home. See Pictures. NO MORE PROMISES AND EXCUSES! It is unacceptable to be told things are on order when it is obvious they are not. In FRUSTRATION we have contacted a lawyer, Robson D.C. Powers, Esq. of Powers and Rogers, PLLC. We sent an initial certified letter to BNT Impact Windows & Doors informing them we would like to give them a chance to correct the issues before we initiate further litigation. I would encourage others that are having similar problems to contact a lawyer. We have documented in detail everything that has happened during this ONE YEAR LONG FRUSTRATING PROCESS. No Contact from them as yet. Here's your chance BNT. Step up to the plate. * Note: Neighbors have initially ordered windows replacement through this company. We have updated them as to our problems and will activity try to dissuade them from doing business with this company. *** 7/1/2026 UPDATE *** It is very possible that BNT Impact Windows & Doors is shuttered. Another commenter on Yelp! stated that they had gone to the Pompano Beach, Florida office and found it to be closed and empty. Two of our neighbors had given BNT in excess of $15,000 deposit and likely will not recover their down-payment. I would avoid this company like it's the plague. *** 7/22/2026 UPDATE *** Still no contact from anyone at BNT Impact Windows & Doors. We have telephoned every extension and no one answers. We have left messages and no one responds. We have sent emails and text messages and NO ONE RESPONDS. YOU HAVE BEEN WARNED. AVOID THIS COMPANY *** 7/28/2026 UPDATE*** Just today there has been a press release announcing that BNT Impact Windows & Doors has filed for Chapter 11 Bankruptcy Code. One other Yelp! reviewer reported that his salesman called him and said something to the effect, "There are no windows because there is no money." I will make the assumption that most customers that have given money to whomever at BNT Impact Windows & Doors are not going to recuperate an effing dime. BNT Impact Windows & Doors delayed the project to the point where the building permit time has expired. Good luck! Another ripped off BNT customer. *** 7/29/2026 UPDATE *** Several employees of BNT Impact Windows & Doors misled us, each saying the correct slider(s) configuration are being manufactured by CWS (Custom Windows System) and someone from 'Installation' will be in touch. NO ONE from 'Installation' ever contacted us. We now know that we were being LIED to by everyone we were handed off to. To rectify our situation another window installation contractor will be engaged. The building permit has expired because BNT Impact Windows & Doors delayed, lied and misled us running out the clock. Many customers' money was stolen by someone at BNT Impact Windows & Doors. The company has filed for Chapter 11 Bankruptcy and may be looking for financial backing to remain in business. The company should be allowed to fail and those responsible should be charged in a court and if convicted sentenced to an appropriate amount of jail time. Customers have had thousands of dollars stolen from them. Anyone who has been caught in this scam should seek legal advice and hopefully a criminal indictment will be issued against the perpetrators.

Had issue with my sliding glass door(s) leading to outside patio (King's Point, Delray Beach, FL)…read more Technician DAVID came on time and was very cordial and knowledgeable. He removed problem door, replaced rollers, cleaned & lubricated tracks as well as minor adjustments on track. I HIGHLY recommend this company (Especially the tech = DAVID) Cost was VERY reasonable and job was done in about 1 to 1 1/2 hours. Couldn't be happier with the work done & price charged.

Complaints Better Business Bureau - Interesting !! This…read moreprofile includes complaints for The Sliding Door Repair Company's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches. Please see complaints listed with the BBB Customer Complaints Summary 11 total complaints in the last 3 years Rate my experience where do I begin? I would not recommend this company. They are unprofessional and to date I still have NOT received my window screens. They sent David a supposed technician who struggled to take measurements. . Well the next encounter with him turned into a shouting match over the phone he was rude and very disrespectful. A week later the company sent him back. He was on the phone again yelling and very threatening. At this point I did not want him to come near me. He has an anger management problem. To date still no screen Why would they choose to send David again. Beware Stay far away. I will be putting in a complaint with the proper agency. Very Unacceptable shame shame on you!!

These windows while manufactured in Columbia the delivery was about what you would expect from any…read morewindows being manufactured in the USA. The quality of these windows are excellent. This is my 3rd set of impact windows in this house over the last 30 years. And by far the best and hopefully the last. I visited the showroom in Hallandale to verify the quality and the quality was there. The price point on these windows is fantastic also. Assured has a great staff and great communication with the customer. Tina always answered all my questions. Installation of the entire house was completed in one day. The upside there was very little stucco repair. The only con was the few stucco repairs were not to my standard so I used my guy and Assured covered the cost no questions asked. Ron was a great salesman. He even dropped in during installation to see how things were going. Most salespeople just sell and don't care what happens after the sale. Not so with Ron.

These guys are great. I am a retired construction attorney and developer, having spent over 49…read moreyears working with contractors. These guys were polite, professional, and timely from the point of sales to administrative scheduling through actual installation. The fieldworkers protected all surfaces during their work, worked quickly, professionally, and cleaned up everything when they were done. I cannot say more about their service or professionalism. If I was still doing development work, I would hire these guys immediately. I suggest you do too.

This is for the ones that like to read and that rely solely on reviews before purchasing a service…read morefrom a business. I busted my window out my room. it was only half of the window that needed to be repaired.. 'twas the window that slid up and down as well as the part that holds the window up (when it's opened all the way) needed to be replaced. They did it in a timely manner. It took 30 minutes for him to place a new glass on my window frame (I removed the broken glass out of the frame to be replaced before I came in, if u didn't already peep) and 30 minutes to dry. I got my window in 30 minutes as they promised. They also came on time for our appointment at my house to do the rest of the repair. It was done within 45 minutes. After that, I also brought up that my screen needed to be replaced or fixed. he was able to give me color options for my screen and took it with him after our appointment, . Very polite and courteous. The only thing that was a little inconvenience is that it was gonna take about five days before I could pick up the screen. I knew I was gonna be busy that week and that I was gonna be so caught up. Couple days later, I certainly did forget about the screen until today lol. Totally my fault though! Overall, I would definitely refer anybody to come here to get new windows or even for window repairs. America's window and door store definitely was a big help and we're the only ones able to come through to help me with 1 window.

Back on12-27-2024, we booked an appointment to service our 4…read morewindows. They need the "balances" repaired/replaced. We selected 1-8-2025 between 12 pm and 2 pm per Andy. On the day appointed, we waited and waited. At about 2:15 pm, we called to find out what happened. Andy told us "....Interesting that you are calling, my man just called to say he's having trouble with the first call..." We told Andy that our building only allows vendors in the building until 4 pm. We asked Andy to call us when the tech. was leaving for our home. At 3 pm, we called to speak to Andy, who was "...busy with a customer. " We told the young lady that we really wanted to speak to him. However, we were not able to speak directly. We CANCELLED THE ORDER and told the young lady to not have the tech. come to our home. We had to call them TWICE to find out the bad news. Is this good customer service? P.J.

Had been thinking for some time about getting a new front door and replacing my French patio doors…read morewith new impact doors. Thinking IF I ever did it, I'd probably go w/ JVR. I rec'd my Best Pick Report Broward edition and found this company ( Keenan ) with outstanding reviews. I called them and 2 other local companies. I called JVR for an appt. but.... after 2 days I went to showroom to look myself. My job was tiny.. but did then set an appt. JVR came on a Wed, and by Friday I had to call them about my estimate, which was given to me verbally. I asked for it to be emailed, never received it. Who does that? 2nd place fella came out, rec'd the estimate, I asked for a change on estimate of a door.... never got back, no follow up. Keenan, Dan, came right out. Gave me a written estimate, I gave them one change to the order too, got that back to me right away. BOOK 'EM DANO. It was a bonus that the price was fair too. My order came in a few weeks early, their installers ( not contractors - which was important to me too) we great guys. The few usual tweaks needed after installation, were take care of after one call - the same day, like 2 hours later. Maybe I just got lucky. Its hard to find good companies, that have good workers, and good customer service. I highly recommend Keenan Windows! Thank you Dan and staff. Kim G. Oakland Park, Fl.

My wife and I highly recommend Keenan Windows and Doors. We recently had our front double door, and…read moresix windows replaced. Every facet from our initial meeting to the final inspection was an excellent experience. Travis and Dan answered all our questions and concerns beforehand and were on top of every phase, leaving no surprises along the way. The installation crew and stucco crew were highly skilled, timely, neat, and courteous. The doors and windows themselves are beautiful and of extremely high quality. They were recommended to us by a neighbor, and we have since recommended Keenan to other friends and neighbors. They know their business and are very well worth the price.

The bottom line: Do…read morenot waste your time to find the top company to repair balcony/patio glass sliding doors. Based on 1) my EXTENSIVE research of 15 top companies in Miami, FL in this business, 2) the experience I've earned while watching how the team of invited experts work on identified problems with balcony sliding doors in my unit, and 3) the highest possible quality of delivered outcomes in terms of a repair of glass sliding doors in my unit, I am absolutely sure -- the Reliable Sliding Glass Door Repair company is the BEST in this business in Miami, FL area. I had a problem with rollers of balcony glass sliding doors for a long time - they were too noisy, difficult to open/close, etc. I've made extensive research on TOP sliding glass doors repair companies in Maimi, FL area. As a result, based on my search outcomes I've contacted (Sunday at 9:00 PM !) the top (4.9/5.0 rating on Yelp) identified company -- Reliable Sliding Glass Door Repair company. Gil, the business owner immediately returned my call, understood my problem, scheduled a visit to repair the balcony glass sliding doors in my condo unit. Again, it was done on Sunday (!) after 9:00 PM (!). The team on experts (Gil and Dave - a very experienced handyman) arrived to my unit as scheduled. After only 1.5 hours of work my 25-year old two balcony glass sliding doors work like new ones. Just one example: - Before the repair, the noise produced by old rusty rollers was about 95-100 decibels -- it is an equivalent to a noise produced by freight train, or a heavy truck; - After the repair, the installed nylon rollers provide only about 20-25 decibel of noise now - it is an equivalent to very soft whisper. OUTSTANING JOB of HIGHEST QUALITY done! FANTASTIC OUTCOMES delivered by Gil and Dave in terms of obtained quality - no noise at all, very smooth and quit movement of sliding doors, effortless opening/closing (with one finger only). I would STRONGLY recommend the Reliable Sliding Glass Door Repair company to all my friends, neighbors and every person who needs to get HIGH QUALITY repair of balcony/patio glass sliding doors.

Gil and his team are very professional and provide great service. In under half an hour they…read morereplaced my rollers, track, and completely cleaned it out. Great value for the work and very prompt. Was able to come early and do the job. I would use them again and again.

Dennis and Zach are the best. They showed up on time they did what was needed. They had me check it…read moreseveral times to be sure it worked for me. And they are very pleasant to work with. My door now locks and easily.

I just had mine installed last August, I'm upset because when I tried to get the Energy Credit on…read moremy taxes they don't have a Qualified Manufacturer number on them and you need that to file. When i spoke to Randy he told me the windows are Rated for impact not Energy efficiency, that to me sounds ridiculous PGT is on their list and so are other Impact window companies. I feel like they just never filed with the IRS and did not disclose it to me prior to purchase. I should have been warned. As far as the install and windows I've only had minor issues and they look great but I was really looking forward to getting the Tax credit and I'm very disappointed.

Eccellenza solved my leaking sliding window. They came once, tried a fix that ended up not working…read more They were fair, wave the fee for the first attempt and quoted me another fix. They are not the cheapest but they guarantee their work. Solid company, I'd recommend working with them.

Eccellenza replaced all of our screened in porch areas and our front door screen as welll and did…read morean amazing job! I was extremely happy with their workers they were all so nice and accommodating! Unable to reach them at what may have been a "faulty" number I gave them a bad review! I do apologize ! They showed me they are an "A1 company " and always ready to do the right job the right way! Thank you all! Doris Powers