Once the work was started it took 3-4weeks for them to complete 8windows. Only 1 guy installed all…read morethe windows. They did not meet the time frame I was promised. There were missing parts so it was not a smooth installation. The work itself was good but it was a huge inconvenience. Then the screen repair was supposed to be done in 1 day (for condo patio) and the mat timeline was also delayed and it took a few days to complete. The rubber spline came out 2 weeks after it was replaced and they had to come back to fix it. I was not pleased with this service.

M3 Windows and Doors just left my house installing window springs…read more We thought we needed more windows done and they saved us money by telling me that 3 windows were fine and didn't need to be replaced. Its nice to have an honest company and didn't tell me I needed something I didn't. Also asked them for a quote for hurricane impact windows! Great job, nice people, quick workers and competitively priced.

Gil is an honest dude and a good communicator. I would recommend him highly…read more He shows up - in person - with his crew.

I've used them twice. Once a few years ago to clean and adjust my doors/rollers. Today they came…read moreout to replace two sets of rollers and two door handles. Gil, the owner, and his crew including Austin, were great to work with. They spent hours last week trying to clean and repair the rollers but eventually had to order replacements. My doors were unique with odd handles not in stock. But they came back a week later with everything they needed. The doors work better than when new 12 years ago. I highly recommend them.

Had been thinking for some time about getting a new front door and replacing my French patio doors…read morewith new impact doors. Thinking IF I ever did it, I'd probably go w/ JVR. I rec'd my Best Pick Report Broward edition and found this company ( Keenan ) with outstanding reviews. I called them and 2 other local companies. I called JVR for an appt. but.... after 2 days I went to showroom to look myself. My job was tiny.. but did then set an appt. JVR came on a Wed, and by Friday I had to call them about my estimate, which was given to me verbally. I asked for it to be emailed, never received it. Who does that? 2nd place fella came out, rec'd the estimate, I asked for a change on estimate of a door.... never got back, no follow up. Keenan, Dan, came right out. Gave me a written estimate, I gave them one change to the order too, got that back to me right away. BOOK 'EM DANO. It was a bonus that the price was fair too. My order came in a few weeks early, their installers ( not contractors - which was important to me too) we great guys. The few usual tweaks needed after installation, were take care of after one call - the same day, like 2 hours later. Maybe I just got lucky. Its hard to find good companies, that have good workers, and good customer service. I highly recommend Keenan Windows! Thank you Dan and staff. Kim G. Oakland Park, Fl.

My wife and I highly recommend Keenan Windows and Doors. We recently had our front double door, and…read moresix windows replaced. Every facet from our initial meeting to the final inspection was an excellent experience. Travis and Dan answered all our questions and concerns beforehand and were on top of every phase, leaving no surprises along the way. The installation crew and stucco crew were highly skilled, timely, neat, and courteous. The doors and windows themselves are beautiful and of extremely high quality. They were recommended to us by a neighbor, and we have since recommended Keenan to other friends and neighbors. They know their business and are very well worth the price.

They replaced the glass in my back door in one day and for a great price. Had someone else over to…read moregive a quote and not only was it for more but they said it would be 2 weeks.

I requested a quote for my windows and the technician was a no call no show. The next day I called…read morethe office and the receptionist said he would be there the next business day. He arrived three hours later than my appointment. This was a Friday and he promised me a call the next morning with my estimate. This was three weeks ago and I am still waiting For my call with my estimate. I called the receptionist and she said he had the estimate and would be calling me. A week has passed and I am still waiting for the phone call with my estimate! Call someone else.

Had issue with my sliding glass door(s) leading to outside patio (King's Point, Delray Beach, FL)…read more Technician DAVID came on time and was very cordial and knowledgeable. He removed problem door, replaced rollers, cleaned & lubricated tracks as well as minor adjustments on track. I HIGHLY recommend this company (Especially the tech = DAVID) Cost was VERY reasonable and job was done in about 1 to 1 1/2 hours. Couldn't be happier with the work done & price charged.

Complaints Better Business Bureau - Interesting !! This…read moreprofile includes complaints for The Sliding Door Repair Company's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches. Please see complaints listed with the BBB Customer Complaints Summary 11 total complaints in the last 3 years Rate my experience where do I begin? I would not recommend this company. They are unprofessional and to date I still have NOT received my window screens. They sent David a supposed technician who struggled to take measurements. . Well the next encounter with him turned into a shouting match over the phone he was rude and very disrespectful. A week later the company sent him back. He was on the phone again yelling and very threatening. At this point I did not want him to come near me. He has an anger management problem. To date still no screen Why would they choose to send David again. Beware Stay far away. I will be putting in a complaint with the proper agency. Very Unacceptable shame shame on you!!

I spoke with Dago and got an estimate that beat all other quotes. He was responding to my questions…read moreand communication was flawless. He did an amazing job at a reasonable price. Recommended for a window re-screening. Thanks!!

Great response time. The team worked quickly and all prices were clearly explained to me. The…read moreworkers were amazing. Thank you so much!

These guys are great. I am a retired construction attorney and developer, having spent over 49…read moreyears working with contractors. These guys were polite, professional, and timely from the point of sales to administrative scheduling through actual installation. The fieldworkers protected all surfaces during their work, worked quickly, professionally, and cleaned up everything when they were done. I cannot say more about their service or professionalism. If I was still doing development work, I would hire these guys immediately. I suggest you do too.

Assured Storm Protection installed a Hurricane Shutter for our condo's lanai windows…read more We had been assured that the shutter would look fine and would not be intrusive, and this is true. The installation was done promptly and professionally as promised. The installers were then patient and clear in explaining how to open and close the shutter, and helped us to practice doing so. Leon and Robin Dornbaum

I would rate this company with ZERO stars if the "Yelp!" system would allow…read more... We originally placed our order through Luis M (last name withheld) on 7/23/2025. Installation was done on 11/10/2025. We made the installers aware that the slider doors were NOT the correct configuration. Installer said they could be replaced. We have telephoned and telephoned. Most times we get voice messaging and never get a call back. Any time we have talked to someone they tell us the replacement slider(s) are on order. It has become obvious they are NOT on order and we are being lied to. Mark H (last name withheld) (Salesman) and Steve C (last name withheld) (Final Measure Technician) have both confirmed the slider(s) are NOT the correct configuration. After trying to deal with several people representing BNT Impact Windows & Doors we were passed (once again passed on to someone else) on to Ray P (last name withheld) . He also told us (4-5 weeks ago) that the doors are on order. We have gotten one text message from him after we texted him first. We have heard NOTHING from him since he last told us the replacement slider(s) doors are on order. It has been almost ONE YEAR since we initially placed our order for windows and slider doors. There has also NOT been a formal county safety inspection! There are also voids in one door that allow lizards and bugs to enter our home. See Pictures. NO MORE PROMISES AND EXCUSES! It is unacceptable to be told things are on order when it is obvious they are not. In FRUSTRATION we have contacted a lawyer, Robson D.C. Powers, Esq. of Powers and Rogers, PLLC. We sent an initial certified letter to BNT Impact Windows & Doors informing them we would like to give them a chance to correct the issues before we initiate further litigation. I would encourage others that are having similar problems to contact a lawyer. We have documented in detail everything that has happened during this ONE YEAR LONG FRUSTRATING PROCESS. No Contact from them as yet. Here's your chance BNT. Step up to the plate. * Note: Neighbors have initially ordered windows replacement through this company. We have updated them as to our problems and will activity try to dissuade them from doing business with this company. *** 7/1/2026 UPDATE *** It is very possible that BNT Impact Windows & Doors is shuttered. Another commenter on Yelp! stated that they had gone to the Pompano Beach, Florida office and found it to be closed and empty. Two of our neighbors had given BNT in excess of $15,000 deposit and likely will not recover their down-payment. I would avoid this company like it's the plague. *** 7/22/2026 UPDATE *** Still no contact from anyone at BNT Impact Windows & Doors. We have telephoned every extension and no one answers. We have left messages and no one responds. We have sent emails and text messages and NO ONE RESPONDS. YOU HAVE BEEN WARNED. AVOID THIS COMPANY *** 7/28/2026 UPDATE*** Just today there has been a press release announcing that BNT Impact Windows & Doors has filed for Chapter 11 Bankruptcy Code. One other Yelp! reviewer reported that his salesman called him and said something to the effect, "There are no windows because there is no money." I will make the assumption that most customers that have given money to whomever at BNT Impact Windows & Doors are not going to recuperate an effing dime. BNT Impact Windows & Doors delayed the project to the point where the building permit time has expired. Good luck! Another ripped off BNT customer. *** 7/29/2026 UPDATE *** Several employees of BNT Impact Windows & Doors misled us, each saying the correct slider(s) configuration are being manufactured by CWS (Custom Windows System) and someone from 'Installation' will be in touch. NO ONE from 'Installation' ever contacted us. We now know that we were being LIED to by everyone we were handed off to. To rectify our situation another window installation contractor will be engaged. The building permit has expired because BNT Impact Windows & Doors delayed, lied and misled us running out the clock. Many customers' money was stolen by someone at BNT Impact Windows & Doors. The company has filed for Chapter 11 Bankruptcy and may be looking for financial backing to remain in business. The company should be allowed to fail and those responsible should be charged in a court and if convicted sentenced to an appropriate amount of jail time. Customers have had thousands of dollars stolen from them. Anyone who has been caught in this scam should seek legal advice and hopefully a criminal indictment will be issued against the perpetrators.

Buyer Beware - Paid in Full, Over 5 Months Later, Still No Windows…read more I paid BNT Windows in full on February 5, and more than five months later, I still do not have my windows installed. I was quoted 6 weeks. Even more concerning, the permit application wasn't submitted until approximately three months after I had already paid. These permits were never paid for by BNT as per city of Fort Lauderdale officials . Since then, it has been one delay after another with no accountability. Every time I spoke with management, there was a different excuse for why the project had not moved forward. My apartment is only about 1,000 square feet, yet after all this time I still don't even have a scheduled installation date. My salesperson, Ray, provided extremely poor customer service throughout this process. The manager, Alex Huynh, has ignored my emails for more than two weeks, and now the company is no longer returning my calls. At this point, I believe this company took my money without providing the service promised. The lack of communication, repeated delays, and complete failure to follow through have been unacceptable. Their project management and logistics appear completely disorganized. I will be filing a lawsuit, submitting a complaint with the Better Business Bureau, and reporting this matter to the appropriate consumer protection agencies for what I believe may constitute fraudulent business practices. If you're considering BNT Windows, I strongly recommend shopping elsewhere. Based on my experience, I cannot recommend this company. Save yourself the stress, time, and money.