We used a pet care provider who works through Sleepover Rover after receiving a recommendation from an acquaintance. Our Daschund had never been separated from my husband and I (one of us ALWAYS stayed home in the other's absence), and we were very concerned about his suffering anxiety during our absence, but "Mimi T." assured us he would be "Fine." We called about him every day while out of state for 10 days and became more & more concerned over hearing he was being taken for long walks during a heat wave & that SHE had altered his diet because SHE felt he needed to lose weight. He lost 4 lbs. during the time he was with Mimi & she would not allow me to see how much of the carefully-measured daily food I'd bagged for him for each feeding & medication dosage for his Epilepsy that was left over when we picked him up. She also changed his medication dosage times without consulting us.
In calling to let Mimi know we were about an hour away in the drive home & would be picking him up, her inappropriate comment was, "Well, he's had SO much fun here he probably won't want to go with you!" When we arrived, she was returning from a walk with our dog & numerous others & would not allow our little guy to run to me and jump up for me to catch him as he always does after my absence-holding his leash tightly (when he was obviously excited to see us, barking & straining on his leash) and preventing him from coming to me when I called him.
Prior to leaving I'd asked Mimi how often she changed the numerous white sheets used as bedding & she failed to answer. Our dog was constantly shaking his head & scratching his ears once we got home, & upon close examination I found he had a severe ear mite infestation in both ears-one ear had about 1/2 tsp. of coagulated blood in it, most like from scratching, according to our vet-which took 8 weeks to clear up. He has since been extremely afraid of adults & children & I can no longer take him with me for outings to stores, etc., as my DOJ-certified Assistance Animal, something he greatly enjoyed prior to his stay at Mimi's.
I complained on the phone & in writing to the Sleepover Rover group but never heard a word back since Mimi was not used through "direct referral through Sleepover Rover."
It is my observation that Mimi does as she chooses & has an excuse & arrogant justification for everything. My little guy hasn't been the same since we left him with her 7 months ago, seldom ever leaves my side, and suffers from anxiety if I'm out of his sight even for a few minutes at home. I have NO idea what other traumas he may have suffered while in her care.
I would NEVER recommend using "Mimi T." to anyone. I told her he had Epilepsy & showed her how to dose him twice daily with his meds, and aside from our vet being "horrified" at the dramatic weight loss, (17 lbs. to 13 lbs. in 10 days), she was also concerned that he may have suffered seizures from the numerous walks in the 90+ degree weather. Mimi had asked me, "What do his seizures look like?" just before we left him with her, & had it not been an extremely important family event that we drove to attend, I would NEVER have left our dog with her after hearing that!!
Sleepover Rover may have other competent caregivers, but I would advise to avoid "Mimi T" at all costs. Since our dog's horrible experience, I've noticed that she has increased her fees from $30.00 to $40.00 daily, by the way. read more