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    Pacific Pet Resort

    4.1 (76 reviews)
    Open 8:00 am - 5:00 pm

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    Services - Pacific Pet Resort

    Pet boarding

    Private dog training

    Pacific Pet Resort Photos

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    Recommended Reviews - Pacific Pet Resort

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    Reviews With Photos

    My Dobie loves Oceanside Pet Hotel!
    Brenda V.

    They're the best they're super good with my 94 lbs. Dobie and believe me he's a handful. I love their customer service and availability. I feel very comfortable leaving him for both daycare and boarding anytime I have to leave out of town. I've never had him come back with any scratches or any problems. Thank you guys so much for taking care of Blitz my fur baby!

    Amanda M.

    I brought my feisty frenchie Benjamin here to get 4 weeks of obedience/aggression training. He looks like such a sweet pup, but truly has little man syndrome 100 percent. From growling to darting at other dogs and of course attempting to bite. Bringing Benjamin here was the best decision I have made. Benjamin was given to Perry for the 4 weeks of training and he did an amazing job training him. Everything with Benjamin's aggression towards other dogs is extremely under control now. The time spent helping your pup transition is worth the money to me. Having a obedient dog makes for a better way of living truly! Definitely recommend pacific pet resort to everyone. Make sure to ask for Perry! He's the best

    Sheila D.

    DANGER INCOMPETENT BUSINESS!! MANUEL SENT MY PUPPY HOME BLOODY AND MISSING CANINE TOOTH! I boarded my two Belgian Malinois puppy's with Oceanside Pet Hotel. Upon returning from my trip I picked up my dogs who HAVE boarded there before...they were so anxious they urinated and defecated all over the lobby, hotel attendant and myself. My male puppy was bleeding from his nose. His muzzle looked like a cheese grater had been run over it... I hope it will let me post pictures here but if not I will provide my personal email below to provide pictures to anyone interested in the truth. I put the puppy's in the car and went back in to have a word with staff. Manuel was not able to see me. His daughter told me she would have him call me, which he NEVER did. Until I had a bitch fit with staff! When I took a closer look at my puppy and his injury s ...i found him MISSING A CANINE TOOTH!! My puppy was less than a year old with beautiful white teeth. If you know the breed Belgian Malinois, teeth are pretty important factor . Not to mention that he couldn't even eat his mouth hurt so bad. When Manuel finally got back to me his attitude was flippant and casual.. he told me my other puppy was fine so he did something right! The staff has specific boarding instructions as previously noted during the last boarding session. I was never contacted about a problem or incident during their stay. When I called and checked in I was told they were fine. I took my puppy to the vet, he needed oral surgery to remove the root. 1500.00 vet bill. Plus boarding fee's. So basically I paid over $2,000 to have my dog abused. My phone calls ignored. And then my concerns treated as if this was no big deal. We will pursue this legally in court. Shame on you Manuel and your staff. My puppy's face is still not completely normal. He was a purebred. With the intention of breeding rights. We could have settled this. I'm not one of those girls nor is my husband that carry around little purse dogs. This isn't my first Malinois or Shepherd. I'm familiar temperament of this breed in particular. I'm also familiar with the fact that this breed with its physical capabilities and Furious loyalty to instinctually protect, loose teeth in combat or in the line of duty. My dog was doing neither of these. He was a puppy that I entrusted in the care of Oceanside Pet Hotel with current Specific Instructions. I attempted to for months now with absolutely no success or compassion whatsoever from Manuel or his staff. Manuel self-proclaimed dog trainer for Belgian Malinois, police and military K-9 units, has proven to us and our canine family that he cares a bit more about money than the well-being and Humane treatment of animals.

    Christy H.

    I needed some time before I wrote this review. Last week I dropped my dog for 5 nights/6 days. I was told on day 3 that she isnt eating, which I kind of expected so I was ok with that. But then I called for updates. When I would call for an update, I would get some very young girl on the phone. She never knew how my dog was doing. Every time i asked if she's eating, comfortable or taking her medication, the response was usually 'I think....' I had to ask for her to ask the kennel attendant but she wouldn't, she kept saying things along the lines of 'I'm sure that's what they did'. I was told they didnt even attempt to put her in group play because her breed is too dominant (she's mixed with pit bull). Really?!?! The first time I called to let them know I'm picking her up early, everything was arranged. I called a hour later (during business hours), I got their voicemail and no called me back. I called the next day and no one knew about the arrangement. It's been a 5 days since I picked her up and she has an upper respiratory infection and large wounds on her back legs. They look like she either dragged or was laying on really hot cement. I'm very upset and disappointed about the whole experience.

    Very tired kitten after a day of being at the pet hotel.
    Raquel S.

    4.5 stars would have been a perfect rating. I was very nervous to leave my kitten somewhere, but both ladies I met were very welcoming and reassuring. The facility is clean and smells good. I had Nala there for 6 hours and when I brought her home, boy was she tired! I'm not sure if Nala was drained from the stress of being away from home for the first time or from the nice ladies playing with her. All in all, it's very affordable and my baby is safe with a clean bill of health so I would recommend this place.

    My vicious, unpredictable pit bull. :)
    Rhonda B.

    After speaking with someone on the phone i decided I would give them a shot and brought my puppy in for temperament testing. When i got there they told me my dog, an american staffordshire aka "pit bull" would not be allowed to play with the other dogs because "pit bulls are unpredictable." STUPIDEST THING I HAVE EVER HEARD! All animals are somewhat unpredictable and i am fully aware of our societys general pit bull ignorance but if you have a business providing services for animals, get some education. Bad owners are the problem for this beautiful breed, not the dog itself. Absolutely terrible business practice! After leaving their esthetically run down facility we took my "unpredictable" pit bull to the nearby dog park where she played perfectly with all the dogs, as she always has. The only incident we had was as we were leaving we had to pass the small dog play area where a small dog charged the fence and barked ferociously at my dog. My dog completely ignored it! That's typical pit bull behavior.....morons! Luckily there is a beautiful facility around the corner that will be getting my business....and the pleasure of taking care of my beautiful baby.

    Balboa !!!
    Bruce L.

    I have been taking my dog balboa here for about three years and I usually get pretty darn good service however yesterday I came in and got the most top-notch extra special five star unbelievable super service by an employee by the name of Anthony ... when the staff member goes out of their way to make sure you are ultimately satisfied it really goes along way with me therefore I felt the need to take the time out of my precious day and write this review. What a great asset to this company this young man is and I can see how grateful the staff members are to work in such a great place. Five stars Oceanside Pet Hotel !

    Kingston and his new bestie!
    Kat S.

    This place is certainly a treasure! Anthony (the operations manager) literally is gold star customer service materiel!!as you can see from the pictures my Kingston LOVES his home away from home- they're so accommodating and their hours are perfect for working Moms, military, or last minute vacay getaways! And at the end of your stay when you board they give your smelly pup a bath AMEN to that!!! Come home to a happy clean dog! Thank you so much for looking after my Kingston!!!! You've got a furrever client here!

    Aurora A.

    Fido came home happy and that's all that matters to me. The staff was really helpful and friendly while I booked the reservation. I really felt like they cared about Fido since she was shaking nervously when she got there. I think this is the cheapest pet hotel here in Oceanside so I definitely recommend this place.

    Maple exhausted from so much fun at the pet hotel!

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    Page 1 of 2

    Ask the Community - Pacific Pet Resort

    Is there staff on premises 24 hours?

    Hello Meridith, Great question! We do have an overnight Kennel Tech. who's here all night.… Read more

    View All 2 Questions

    Review Highlights - Pacific Pet Resort

    Clean feet (no more burrs or foxtails for this big guy!!), plucked ears, great nail trim and MUCH more!!!

    Mentioned in 3 reviews

    Read more highlights

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    I previously used Tina for my dog's nail trims, and she was always wonderful -- friendly,…read moreprofessional, and very sweet with my dog. Unfortunately, my experience today with the new groomer was completely different. From the moment I walked in, this new groomer was unexpectedly rude and unfriendly, despite this being my first interaction with her. I was only there for a few minutes and couldn't believe her terrible attitude. Although I'd been a previous client, she couldn't find my information in the system and refused to believe I'd been there before. She also didn't believe me when I said I used Tina, as if I was lying. Thankfully, the other employee there confirmed that I had. I finally had to confront her rudeness, in which she then threw me an eye roll. The way I was treated, for the few minutes I was there, was unnecessary, uncomfortable, and, honestly, left me embarrassed for the company. It was also a waste of my time. The manager I spoke with should have done more, but was spineless in dealing with this new, mean employee. It's disappointing because I've had positive experiences here in the past, but to me, customer service also reflects how she'd care for my dog, and there's no way I'd leave my dog with her. Sadly, after today's experience, I will not be returning.

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    Pacific Pet Resort - pet_training - Updated May 2026

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