Rock solid easy breezy not sleazy and groovy. No BS all good. No pressure. Knowledgable. I can't…read moreremember dude's name. Go there.

Because of the high reviews, we came in this weekend to see what they had. Having just come from…read moreanother mattress store, this place has a sketchy feel to it but that wasn't a deal killer. There are stacks of mattresses and some have been cut open which made me a little uncomfortable. The person who helped us did not listen when we explained what we were looking for, they repeated themselves multiple times and after I heard them make a racist comment to another customer, we were done.

Great experience...and great selection..Jerry answered all my questions and made my buying decision…read morevery easy..very much appreciated! Rob

Exceptional customer service, all of the staff was incredibly friendly, especially Chris who was…read moreable to answer all of the questions I had. The prices were also great for the mattress I was interested in. Would definitely recommend to anyone in the market for a new bed.

I've been window shopping on the hunt for the best price and options for a bed and frame going on 2…read moreyears, going to many types of mattress stores but Antonio's customer service and knowledge with pricing and quality of Mattress Firm has been the best experience that will have me referring anyone and everyone. (Yelp wouldn't let me click "Post Review" without adding a photo.

We had Antonio and he was low-pressure, incredibly informed about all the different mattresses…read moretheir store, friendly, and quick to check out with! Went in not knowing what we wanted, and within 10 minutes had tried five mattresses and found the one! We added the adjustable bed frame that raises feet, head, and even goes into recovery mode (head down, feet up)! Add in their mattress topper, like we did, and have a mattress that lasts longer than 12 years! What a great investment for our sleep- one of the most important areas to living a long, healthy life! They delivered and set it up for us, and even had an option to haul the mattress away! This purchase is priceless to me. Knowing we got a discount on the mattress and base of it without any haggling! No nasty odors, ultimate comfort, durability, and warranties! This purchase has tremendous value. Go see Antonio today!

I've always seen the Tuft and Needle ads and many of my friends have raved about their mattresses,…read moreso I was excited to finally see them in person! T&N just opened a few weeks ago after having been closed since March due to COVID. You'll need to schedule an appointment online to come see the mattresses, since your party will be the only one in the store at that time. They are super clean and compliant with COVID guidelines, as they change out each topper on the three mattresses between appointments. What I love most about this store is that the employees are not pushy and do not seem to work off commission. They do not hover, and they let you take your time trying the mattresses out. T&N also offers a great 100 day trial so that you can return the mattress without hassle. I ordered the Mint last week, and I already love it!

Exceptional customer service from Danni P! She went above and beyond and was empathetic with our…read moresituation. Thank you! Thank you!

This review comes with the highest praise for Kay and Scottsdale Bedrooms. I couldn't be happier…read morewith my bed and the process of selecting it and purchasing it was a pleasure. I appreciated the patient, individual attention geared to determining what was right for me. If you want the best mattress and box spring available, you will be beyond satisfied shopping here. Susan S.

When walking in you immediately notice the ambience, the prices are fair and the sales people are…read morevery friendly.

We ventured out on Black Friday to take advantage of bed sales. After a few failed attempts at…read moreother bedding and/or furniture stores, we made it to Brooklyn Bedding in northeast Scottsdale. We liked the basic layout of the place - efficient and organized. We were greeted by "sleep specialist" Ana V. who directed us to what we were looking for - the Signature line in a medium. She was helpful, not pushy, informed and listened to our needs. Within a short time, we ordered what we wanted - no hassle, no pressure for us to buy extra stuff (pillows, covers, etc.). It was in stock, so we were told we'd get an update in about 3 business days for delivery. By Tuesday, it was at our door - exactly what we ordered, in perfect condition. We love the new bed, and it's a great product for the value. We especially like that it was made just miles from our house! And our cats love the box!

i bought a helix mattress, i received it and it was torn in two places. i scheduled to have the old…read moremattress removed and the new mattress set up at the same time as i had back surgery and cannot set it up. well they picked up old mattress and new mattress came about half hour later and said they can not send anyone to set it up!. don't buy from this company, they don't care about their customers.

Stopped by to look at specific mattress and bought a completely different set. The owner was…read moreamazing and able to manage multiple customers at once. Offered amazing deal. Had bed delivered to my home about 2.5 hours drive with complete set up within days. I expected weeks and it was only days from purchase. Highly recommend.

I had a great experience at Bed DRS. Adrian was very helpful. He was patient and took his time…read moremaking sure we found the perfect bed, pillows and sheet set. Excited about our mattress and the adjustable frame. Excellent customer service and large selection to choose from. We will definitely return for our next purchase. Thank you!

Go here! You will get a good deal on a great mattress. I purchased a cal king from him and I'm in…read morelove. Thank you!

Go See Mr Brooks No Matter What!!! He Will Hook You Up . You Will Not Know If You Do Not Go Now Get…read moreDown To Mattress Closeout Center. I Did & Boy Did I WIN

We came in to order a new mattress and Ken was very helpful and knowledgeable about the unique…read moreproducts that are sold here. They offer all natural latex mattresses which are supposed to provide more support than memory foam. There are different bed to lay on and try out. You choose a base for the mattress, and then select a pad to go on top. Then you zip the entire thing together and you have your mattress. This is nice because then you can select different firmness levels for each side. They offer delivery, setup and removal of old mattresses for $85 which is convenient, since getting rid of mattresses correctly isn't always easy. The value of the mattress seemed good too. We only ordered the mattress a week ago, so I'll have to update this to let you know it is.

One of the reasons I bought this mattress was to cut down on allergies and b/c of (what seemed to…read morebe) a good warranty. However, my mattress is now disintegrating, causing fine particles to get on everything. It's ongoing and doesn't mix well with allergies. Ken, at Arizona Premium Mattress, said this issue isn't covered by the warranty and, quite frankly, came across a bit sarcastic. He said all rubber will do this and to vacuum it up to fix the problem. Of course I've already used a vacuum numerous times, but that doesn't help when it keeps disintegrating. I'm disappointed this wasn't explained on the front end and in the response. I'm also sorry for all of the people I've referred to this company. I certainly will not refer any more.

The salesman Fred was excellent and kind. The delivery men were compassionate and took time to…read moreexplain to my 80yr old friend.

This place is a shady operation…read more Went in yesterday with my elderly dad to help him find a new mattress. After he found one he liked but that was out of his price range, the salesperson said don't worry, he would check to see if they had that mattress "on outlet," in which case it would be far cheaper than the list price. He then confirmed that he did in fact have one, and my dad agreed to purchase. He never explained what "on outlet" meant, and we both just assumed it was overstock or something, like the outlet stores we've been to. When the mattress was delivered today, we found that it was a used mattress. Not once was the word "used" or "pre-owned" mentioned during the sale, and we certainly wouldn't have agreed to the purchase if we had known it was used. When my dad called to complain about this, the salesperson became argumentative and flat-out lied, saying that he had had a side conversation with me where he had clearly explained that "outlet" meant pre-owned or floor model. What he didn't realize was that he was on speaker, and I was listening to the conversation. When I confronted him and told him he most certainly did not ever explain any such thing, because I wouldn't have allowed my dad to purchase a used mattress, he then copped an even worse attitude and tried to twist my words around, saying, "So I didn't tell you ANYTHING about this mattress...." He then told me he would "talk to his manager" to see what they could do and call us back. We haven't heard back after more than 4 hours. I believe this was a deliberately deceptive sales tactic to use the misleading term "outlet" to hide the fact that they were selling us a used mattress until after the sale was completed, at which point it would be "too late." (They have a "no returns" policy for pre-owned mattresses.) So my 80-year-old father, who is on a fixed income, was ripped off into paying far too much for a used mattress. Stay away from this place. I am going to send an email blast to all of the local retirement communities detailing their deceptive practices. And no, Mattress Firm social media flack, don't bother responding with one of your empty 'I'm so sorry this happened, please call me so we can make this reight" BS replies. I've worked in digital marketing for years, so I know what this BS PR tactic is meant for. You should be ashamed of yourselves for trying to use these kinds of deceptive tactics on the elderly.