This is at least the 2nd time we've shopped at Discount Mattress and TW (the owner) could not have…read morebeen more helpful. The service was terrific, prices are excellent and the delivery on-time! Well done! 12 out of 10!

An outstanding experience that ended with an excellent mattress at a great price…read more Great shop and a great guy running the show. No hype, hoopla or pushy sales. I was asked directly what I was looking for, a ballpark of what I wanted to spend and was directed to a couple great choices very quickly. Was given great information on disposing of the old mattress and got help loading it up into a truck. What seemed very different about this place, was that it appears to be one of those places that has discounts, but they are clear, clean and transparent across the board. Not the whole, bump up prices to bump them down for specials or holidays. To me, this is a place where anyone can find the right mattress at a discounted price with no haggle or annoying promotion tactics. I would stake my reputation on this place, the owner, the selection, the quality and especially the prices. And the last two nights on this new California king has been a dream and made it easier to sleep and have dreams!

We were looking for a specific mattress and decided to come to the Mattress Store because we knew…read morethey carried it. We found the mattress we had been looking for and the sales staff was able to answer our questions that we had. We appreciated that they didn't try to persuade us to by another brand--a store we had previously gone to tried to do that so we left. Since it was President's Day weekend the mattress was on sale. They also threw in free delivery and take away of our old mattress. In addition, we got comped 2 pillows, sheets and a mattress protector. The mattress was delivered the following week and we are very happy with it! I also want to compliment the sales and delivery staff--they were nice to deal with and very professional.

Richard was absolutely amazing. He helped us so much and gave us so much useful information that I…read morewould have never known. The mattress we bought is amazing. Definitely go here for a mattress.

I had an excellent experience. The shop owner was very friendly, courteous and knowledgeable. He…read morehelped me and my husband find the right mattress for his bad back and the perfect couches for our funny shaped living room. He had a few selected in his store but had about ten catalogs full of different style furniture to choose from. He gave us a good deal on a queen bed set and two couches . I am happy to say that I will be coming back to purchase my kids bedroom furniture . I feel that I was treated with much respect unlike other chain furniture stores . He also told us he had lay away options for whatever amount we could afford which was great for our budget .

We bought a couch and loveseat from Francisco. Had it about 2 weeks and left on vacation for 2…read moremonths came back and after a couple of weeks we noticed that there was some problems with the loveseat. We went down to talk to him and were told it was our problem to go home and try to adjust the seat. Good to know that we spent quite a lot of money with zero customer concern or service. We almost bought another couch from him, so glad we found the problem before we wasted our hard earned money. Will never ever buy anything from him again.

Just bought two mattresses here. I had a wonderful experience, they worked with my budget and were…read morehelpful and friendly. I'll definitely be back when I'm in need of a good mattress

We love this place!!! They have the best deals on mattresses. We literally spent all day looking at…read moremattresses all over town. The quality/price mix was just right!

Excellent selection good service and value Less overhead lower price. Free delivery and they have…read moretheir own delivery truck not the ones that leave trash all over the neighborhood.

During Labor Day I was able to return to The Mattress Store and buy my 4th mattress from them…read more Walking into the showroom there were rows of selections. The showroom was clean and organized. There were also frames, sheets, pillows, night stands, lamps, and many other items. I was warmly greeted by an employee (I forgot his name). The employee assessed my needs and showed me selections in my price range. I was given space and time to try out the mattresses and found one I absolutely LOVE. I have been sleeping on it for 3 nights now and I am so glad I have my new mattress. My nights have changed for the better!

We bought a house that needs remodeling inside that will take a few months. We slept on pads on the…read morefloor for a few nights before realizing we needed a real bed/mattress even though we weren't going to buy any furniture until the remodeling was finished. Gaylen and Justin let us test several mattresses. They were low on inventory from a big sale, so they lent us a queen-size set until a California-king mattress can be delivered. We also bought a frame, mattress protector and tempur-pedic cooling pillows for good prices. They helped us load the mattresses in the back of our truck. Nice employees.

BUYER BEWARE! We purchased a Sealy Posturpedic mattress less than 2 months ago. At less than 6…read moreweeks later, it began to sink a little on my husbands side of the bed! Yes, he does weigh more than I do, however he's a slim guy. The problem doesn't resolve during the day, when I fold clothes on the bed, my hand, and the clothes, sing into that spot! We, of course complained about this issue, to no real avail. They would take back the mattress of course, but only on an exchange, as we knew going in. However, this is a bit different! Checking with the mattress company they do offer refunds, however this particular store will not! So we are now buying a mattress they don't carry. We asked: can you order our choice of a new mattress? Answer. No we can't do that! So now we are left to eat the price of what can easily be seen and felt by ourselves, as s defective mattress! As I said: BUYER BEWARE!!

The St. George Store demonstrated exceptional professionalism, particularly in addressing…read moreunforeseen challenges. Their commitment to customer satisfaction is evident in their respectful approach and diligent efforts to rectify any issues. I highly recommend their flooring services and management. Thank you so much.

I would give them a zero if zero was available had a service man come out Monday to fix my…read morerefrigerator which is only 5 years old was told the part was in stock in Las Vegas and he would be able to install it within days I called 4 days later to find out what was going on was told by the service manager that the part is on backorder and they have no idea when it will be in stock, they never called never let me know I'm working out of coolers because our refrigerator doesn't work they are the worst do not use them

Designer Furniture Gallery Its not often that a furniture…read morebusiness stands tall and goes above and beyond to ensure the quality of the furniture that they sell and that the client is % satisfied with their purchase but Designer Furniture Gallery does just that after waiting on both the seller and purchaser ends to replace a flawed piece of furniture, they exhausted every effort to get us a brand new replacement piece to our sectional set!! We are beyond happy and are very appreciative of the manager and stores effort to ensure a positive outcome. Thank you Designer Furniture Gallery for standing tall and responding with integrity!!

This review is a tough one. After spending a significant amount of time visiting multiple furniture…read morestores as well as exploring a few internet websites (If you don't have to, never buy online. If you can't see, touch and/or sit on it, most likely, it won't be what you think or were led to believe it should have been. Just say'n.) I went to Designer Furniture Gallery on June 25th, 2025. Met with a very professional saleswoman, Heidi, and spent probably a couple of hours looking around and finally decided on a very nice, uptown, expensive set of furniture: Southern Motion's Westchester Collection. All Zero Gravity Recliners (which are very cool, BTW,) power head and footrests as well as USB-C ports. The sofa, loveseat and chair were all upholstered in semi-aniline, top grain leather. Not wanting to live in the danger zone, I felt the need to purchase the 5-year combo policy for an additional $600 plus a little extra for the White Glove Delivery Service which led me to believe that Heidi was exceptionally skilled in performing precision wallet biopsies. Haha, jk Heidi. All said and done, the total was.... a lot. I left feeling well taken care of and since the furniture was a custom order, the delivery time would end up being 6 weeks, August 13th. The delivery guys were exceptionally professional, arrived on time and when setting up the furniture, we noticed a few of the manufacture defect concerns, which they took pictures of and said they would show their boss. That night I decided to apply a coat of Leather Honey Conditioner and protectant to all three pieces, and when you do that process, you'll be examining every inch of the furniture. While doing that, I found several more manufacturers' defects, took pictures and sent them to Designer Furniture. I later received a call from Devin, (I never did know what his actual title was) who also was very professional and came to the house to evaluate the defects (check out the exceptional work Southern Motion will proudly work overtime, take 6 weeks and a boatload of your money to do for you too, simply for the asking, in my post pics.) I never received a call from the Designer Furniture Gallery store manager, which was disappointing! Probably too busy counting his money and couldn't take the time to discuss the paying customer's legitimate complaints; not much of a "professional" IMHO. Devin mostly stayed in touch and took my calls when there were lengthy periods of "crickets." Obviously, Southern Motion didn't seem to want to discuss their fantastic, epic, Quality Control failures either, so I never received a customer service call from that ignominious excuse for a furniture company either. Finally, September 11th, 2025, approximately 4 weeks later and after I had reached out several times attempting to get some resolution, I was told there were 3 options: 1. Send all the pieces back and have them fixed. (I had already sold the furniture I was replacing, so I guess we could sit on milk crates for another 6 weeks or so.) 2. Send the defective pieces back a few at a time (lol, can you even imagine doing that?) and 3. A partial refund. Sadly enough, the partial refund seemed to be the only feasible alternative in lieu of professional grade work and customer service. (Southern Motion, when I review them, will be getting a neg 11 Stars.) What was supposed to be an ooh ahh moment turned into a disappointing O.M.G! Experience. As far as I'm concerned, neither company puts customer service very high on their priority list and reading some of the other reviews, it's apparent. It just might be a good idea when out driving around looking for furniture, to just keep driving.

Donnie was amazing to work with! He was patient with us, and went above and beyond to ensure our…read moreorder was fulfilled at our convenience! He also recognized us as previous customers, and made sure to take care of us even more so because of our loyalty to the business! Donnie exemplifies what true customer service should be! Thanks for everything Best Mattress and Donnie! We will certainly be returning!

Donnie is awesome! What a friendly and enjoyable buying experience, so desperately lacking today…read morein most cases. I am completely happy with my purchase and am happy to recommend "Best Mattress" BECAUSE OF Donnie!

Thank you for my new bed and giving me a good deal and such good customer service and helping us outread more

Great choice on coming to Mattress Firm. Frances who help me figure out the perfect bed for me was…read morevery helpful and knowledgeable. Thank you.