Keyur was amazing. The amount of time he spent explaining what possible went wrong and how to get…read morethe best outcome was above and beyond what I expected. I recently ordered a Pillowsac Jr online and never got my cover. I was really confused with how online support was handling it AND they were telling me there was no way I could get. Not knowing where else to turn I went into the Menlo Park store. Even though he couldn't change my order I left the store with many options on how to get the cover I wanted without spending any extra money. Lesson learned, go to the store and don't order online.

Ask for Cristina! I've been working with her for a few months now as we were waiting for our new…read moreconstruction to complete. Cristina's product knowledge is everything you would hope for. She has consistently followed up to make me aware of upcoming sales and opportune times to purchase, but never once in a pushy salesmen kind of way, always more just for my benefit. I'm excited to say we finally made our purchase and are very excited for our new lovesac. Thank you for all your help!

Purchased "Cube Modern Bedroom" Set. Modern and sleek looking. After about a month of owning side…read moreof mirror dressed started bubbling and getting warped and deformed. Reached out the seller twice - received no response.

Bought very expensive bedroom furniture-VERONA Collection-solid wood - shiny white. It only comes…read morein one color. After a few months one of the paint on one of the dressers we bought (about $1,000 each) turned a different shade of white that obviously doesn't match the rest of the set (chest, nightstands, other dresser). We contacted J&M about it since they are the suppliers of their furniture to various dealers. They told us to go to the company we bought it from. But we had already tried that and were told by AFA Furniture to contact J& M directly since they said AFA only sells J&M Furniture and are not responsible for manufacturing defects. WHAT A JOKE -neither company would stand behind a $1,000 dresser-now everybody that sees the furniture in our bedroom comment that the two dresser colors don't match.

Very Friendly staff. Great prices…read more I have bought 2 living room sets sets and a bedroom set. Both are great quality and were at a good price point.

After many trips to so many furniture stores all over NJ we happened upon All Brands, we walked in…read moreand found so many options for what we were looking for that we had a hard time choosing. Judy was wonderful and so accommodating... I even went back with the rug I had already purchased so I could order just the right color for my sectional. We loved our sectional so much, the customer service and the quality of the product it was a no brainer for us to go back and purchase our bedroom furniture. if you are looking for great customer service and quality furniture then ALL Brands is the place to go. Kelly

Great service, impeccable quality, and super professional…read more Disney explained everything very clearly. The price was also very fair.

Amazing work, very fast and responsive! We were so happy with the work done and could not recommend…read moreenough!!!

They are the worst and they lie to you about their insurance and I would not buy anymore furniture…read morefrom them

Ashley still refused to do anything about my sofa being a different color than the one In the…read moreshowroom. All I wanted is a cream off white sofa that I paid close to $4,000 for. They would not do anything to rectify the situation. No exchange offered no reselect. Shame on you Ashley. I will continue to share my story and show these ridiculous photos. It's amazing how my reviews keep getting deleted from their website. People have the right to know what they are buying. If you cannot tell the difference in color maybe your in the wrong business. ‍

Great prices - even compared to other small retailers. Attentive, helpful, flexible, and humble…read morebusiness owner - what a pleasure to work with! He did order the washes set that they didn't have in stock and it was delivered just in a couple days! Rocco did a great job with communication, delivery, and installation, including my wishes on how to connect, route hoses, etc. Wonderful!

From the owner: Brand New Scratch and Dent Appliances for up to 60%off,…read more Classic and practical furniture for 40%off. Optional Warranty available. Free Drop off delivery within 15 miles for any purchase over $600. Promotional items for each month

Purchased a Vanguard Furniture American Bungalow Collection sectional with hideaway mattress (not…read morecheap) about 5 years ago. Never really opened it to use mattress but 1 time in 5 years. However we sit on the sofa maybe 4 nites a week for an hour or 2. There is noise is coming from the canvas type material/webbing, whatever you call it, wrapped around the metal rail, not the mattress. The burlap, whatever you call it is the item making the noise, not the mattress. Video/audio link to describe: https://www.dropbox.com/s/p51stwqdic56os7/IMG_0811.MOV?dl=0 So wanting to get a direction of resolution from the "mother ship" (after all, other that just taking orders as a salesperson/showroom, one might think there might be someone with a level of technical experience to assist in a resolution). I was told that my concern would be handed to "Jill", and I have yet to hear from "Jill". Nothing, no call, no followup, zippo. I wound up contacting the manufacturer and they suggested using baby powder on the fabric. The point I'm making here is who would ever want to do business wit a company that does not have the professional courtesy to followup a clients concern? It' well over a week, no call, no nothing. Therefore, given their poor customer service and attitude of Jill, I'd give this business a big fat ZERO and suggestion that maybe you find a more caring, concerned and willing to assist the customer company. these people fail miserably, on the verge of plain suck. Highly advise to seek alternate suppliers. Summary----Jill Fail

Purchased laminate flooring for our basement in January for installation in two weeks…read more Unfortunately it took until March before product was in and they could install. The installers did a very careful and neat job, but our entire basement was covered in sawdust from their work. OK. cleaned up and noticed a small area of cracked flooring so WW scheduled a service visit promptly. I had an unopened box of extra flooring that I wanted to return, but the store convinced me to hold it until the installers determined if they needed it. Then COVID-19 struck and the visit was cancelled. It wasn't until May that the installers could return. They fixed the problem professionally and quickly and I was very happy with their work and attention to detail. The stores were closed and I couldn't return my extra box, but I was assured on the phone by the store that it would be returnable when the Fairfield, NJ warehouse reopened. Fast forward to today. Emailed with Alex, the Fairfield manager. He informed me, to my surprise, that the flooring we purchased was non-returnable because it was discontinued in FEBRUARY. BEFORE it was even installed. This is the first I found out about this. I'm happy with the floor, it's very nice. I'm happy with the sales process, it was very helpful and easy. I'm happy with the installation, very professional (except for the dust). I'm unhappy with their taking 2 months to locate the product while I waited patiently (which I was told was backordered). Now I discover it was actually discontinued before it was installed, and I WASN'T informed. Alex has offered a $50 store credit for the box he won't accept for return, and I appreciate that. But I'm very annoyed WW installed discontinued product without informing me.

Purchased flooring for most of our home through Costco, who used Worldwide Flooring. At the time…read moreof sale, salesman seemed wonderful. However, he has lied and tried to cheat us out of more money ever since. When the job was done I spoke to both Tony, the salesman, and the off-site supervisor for Worldwide stating that I was not happy with white molding because it does not match. I had tried to tell the installer as soon as he started, but he did not understand or speak English. This had been a problem for the 2 days he and his partner were working. Tony said he would "see what he could do" to get the matching molding and have it replaced. The supervisor had just said it would take time to get it and then come back. The next thing I heard from Tony was that Worldwide Flooring wanted an extra $750 for the installation because there was more labor than anticipated. Well, they finished the job earlier than originally scheduled and we had done everything we were told we needed to do in preparation. Tony had done a thorough walk through and seen how much furniture was involved. We said we were not paying over and above what we had contracted for, and paid in full before the job was completed, as they required. I never heard back about the molding, so After a month I called Tony (I had given him time to get it since the supervisor said it could take time). He said if I wanted to molding, or the current one painted, I would have to pay for it since I "refused" to pay the extra $750. Tony told to me to go ahead and contact Costco, I could tell my side of the story and he would tell his. He had a real attitude about him. I called the liaison, and wrote a letter, giving very explicit details about the 2 days and everything that had transpired. In response, Tony told the liaison that there was extra labor, and later lied and said they sent extra help and that was why they got done early. Well, this extra help was invisible to both my husband and myself, who were both home the entire time. He also lied and said my cabinets are white, which you can clearly see in the photo that they are not. It has now been 10 days since my initial contact, and still nothing but sorry about that from anybody. I have done may projects through Costco, and never had an issue that was not quickly and easily resolved.