My husband and I purchased a Sleep number split top eastern king bed and frame, split top sheets and attachment parts for our original bed frame. Come to find out on delivery day that the wrong frame and mattress were wrong. The salesman, who was super nice, accidentally put the wrong information into the computer. When asked what happened he explained the " obviously there was a mistake made". Ummmm....yes by you! At least own up to your mistake and try to fix it! We went into the store, bought the bed on December 10th. Rescheduled by them which added three more weeks. Finally received our purchase on February 4th. Cal king no split mattress, we asked for the Eastern split top mattress. A cal king split top frame, we asked for an eastern king split top frame. The attachment parts to our bed frame ( that we purchased through them) were hopefully accidentally taken by the delivery guys. Called them, left message but no response yet. After waiting on hold on the phone with customer service a very nice lady hopefully fixed everything. Our Sleep number $9000.00+ bed and frame will be here in APRIL! Yes, APRIL! And guess what? We won't be charged for the delivery fee! Wow! Thank you so much! They offered no discount, no free $200.00 sheets, absolutely nothing for our troubles. I'm so upset and disappointed. If you made a mistake then try to fix it. Admit your mistake. They did leave us the wrong frame and mattress to sleep on instead of us sleeping on the floor. The delivery guys were as confused as us but super nice and understanding. Can we please have our parts returned? Or at least a refund? So now we have the wrong mattress, wrong bed frame, nothing to attach our headboard to our bed frame and $200.00 split top sheets sitting in the package. What a complete mess! If there had been a much better response to all the aggravation we have been through then I wouldn't be writing this review. I would recommend going to this store but don't rely on them to get everything correct. Check your invoice and information before you leave the store. How ridiculous of us to trust the salesperson. I guess it was our mistake. read more