AMAZING EVERYTIME!!!!! The place is super clean, and the…read moreteam is so patience and kind. Talk about attention to details - they do not miss the mark.

Worst facial I have ever gotten. I called to schedule an…read moreappointment at the $75 I saw on the website. They called to confirm the appointment and then they told me it was going to be a minimum of $135+++ I kindly said no thank you I'm all set. They called me back 15 minutes later and said they would honor the price. The aesthetician wore latex gloves the entire time that were a size too big at her... so the only thing I could smell was latex in the sound of that rubbing up against my face. I'm pretty sure she just used soap and water. I asked for a deep cleansing facial, she "cleansed" my face for no more than 2 minutes, max. She was washing my face, rinsing out the washcloth a bowl of dirty water that she had removed the scrub from. She would leave the room for 5 mins at a time and in the salon, the owner (?) was walking around talking on speakerphone... the least relaxing environment I have ever been in. I paid to have a face mask put on, it would've been a heck of a lot cheaper if I did it at my house. Finally, I went to check out and there was a miscellaneous $10 charge. There was no mention of "additional charges" when I was on the phone yesterday discussing the price. I think my skin looked better when I walked in. Super unhappy, would absolutely not return.

I've been coming here since I was in highscool! (I'm nearly 30 years old now!) They're a lovely…read moregroup of ladies, the space is super clean and never fail to meet my expectations. I get all my waxing done here and have also microbladed my brows in their Greenwich location. Recently brought in my sister for a lash lift and she loved it too!

I've been a client of The Waxing Spot in Westport for many years. I've requested the services of…read moremany of their specialists and I'm now with Precious. Her warmth and calming manner enable me to relax while she provides her service. She is top in her field! I've been with Precious for a few months and I already know that she's the perfect esthetician for me. Her positive outlook and expertise put me at ease the first time I met her. Thanks you so much, Precious!!

Kia is the best! Quick, clean, and booking is easy online. I won't be going anywhere else for…read morewaxing from now on.

Been going to Kia for some time now for a wax service, have to say she is very precessional. Kia…read moretruly takes pride in what she does and makes sure everything is perfect be she lets you leave

So, i booked my appointment for a Brazilian wax. BTW, this was my first time here…read more I'm not new to waxing, yet it's been a minute since I'd had one. I'd say the service was 'okay'. Could it have been better? Yea. Let me put it this way, I ordered a shaver on Amazon that does a better job than a Brazilian wax and a) not painful b) LESS expensive and c) I can use it over and over!

I've visited this location twice since it's reopened post Quarantine and both visits have been…read morefantastic. The staff is always friendly and helpful. They are taking all necessary precautions for COVID-19, I feel safe and comfortable. The Norwalk location is clean & tidy. Five stars all around. Amazing service & customer service.

Roma did a fantastic job on my eyebrows. Went there for threading right before going to a party, I…read morewas greeted, felt super welcomed, and Helped right away. The whole session took less than 10 min and was perfect. For the first time in months my eyebrows were not red from the threading. She took time for some touch ups to make sure it was perfect. She listened to what I wanted, and met my expectations. I will definitely go back

Always excellent and they make my eyebrows look amazing. Definitely my go-to since we moved to…read moreNorwalk

I had my first sugar (Brazilian) wax experience with Alda and it was amazing. It was the least…read morepainful wax I've ever received. The results are and I would highly recommend sugaring for people with very sensitive skin because there was no irritation (besides the brief few min after the wax). Clean, quiet, and Alda is a pleasure to be with. She knows exactly what she's doing and uses organic tea tree oil post-wax which is awesome. Will be coming back again and again! UPDATE: Alda moved locations and now has a nice spacious spa-like building space! Proud of her for the upgrade and loving the new space.

Alda is AMAZING! She is professional and the process was the least painful I have ever had. Her…read morespace was gorgeous and the bed you lay on was very comfortable. I was traveling through CT and really needed sugaring. She was very responsive to help me get an appointment last minute. Thanks Alda

So happy to have found MeTime! Had the pleasure of meeting Anita, Mark and Christopher and…read morethoroughly enjoyed my massage and facial last week. They were all very pleasant and knowledgeable, and I must say their services were exceptional. I cannot wait to go back for more.....

I've been coming to Anita for my eyebrows since June of this year. She is the best in the business…read more I highly recommend her for all types of skincare and eyebrows.

I was going to Claire for over a year now for all my skin care needs. She's so knowledgeable and…read moresweet..my skin has never looked so good. I've had many facials in the past but Claire goes the extra mile. While my mask is on she massages my hands and arms and spends time explaining home care and maintenance. I have looked forward to every visit ..I honestly love her.

Awesome service and great communication. Claire took great care of me. I was first time customer…read moreand will definitely be back.

I would say the only person that is lucky, lucky is the owner of this place. They did an OK job,…read morebut was SOOOOO expensive. LIke fancy spa prices. My daughter and I both got mani/pedi and I walked away shell shocked. We live in another state, but yikes! It was nearly $400 for both of us. It would have been at least half where we normally go. I felt very Unlucky that this was the place we stopped into before our family event that night.

I had some time on the afternoon of my visit so I popped in for a pedicure and toe polish change…read more I did not have an appointment. I waited for 35 minutes. This was ok since I didn't have any immediate plans, but if you have a busier day, I would recommend setting up an appointment prior to your service. I opted not to have a pedicure but to only have a polish change because the basin and chair I was assigned to were not the cleanest. Luckily, I had a scarf which I placed on the chair and sat on. I will however give credit to the technician for using a new packet of tools (nail file, cuticle pushing tool, nail buffer). I observed that this was the standard for each customer. My technician stopped my service in twithout notice to go and get groceries outside and bring them inside to the back of the establishment. The technician was helpful with helping me pick a color. The one I picked would have been too light. I requested a square shape but got a round shape. I don't hate it, but it wasn't what I asked for. The technician offered me a water after the service on my way out. They have a rewards program. After 10 visits, you can either get a free manicure or eyebrow or lip wax. I would try this service again with an appointment and on a less busy day.

Shout out to Jailyn for consistently providing amazing waxing service, for her time management, and…read moregenuine customer service. She's always gone above and beyond, which I value every time I come to see her. Keep up the excellent work!

This review is based solely on management of the Westport EWC. Violet is an amazing waxer and I've…read morenever had issues with her. I've been coming to EWC for 15+ years and since new ownership of the Westport center, it's increasingly become worse at customer service. I had an issue last Friday where part of my appointment was given to another customer. I had an appointment with my waxer from 5 weeks prior. She wasn't in for that appointment so I rescheduled to the following week. When I arrived, front desk said she wasn't in and I'd have to use another waxer. I grudgingly agreed and then I saw my waxer. So, basically, the front desk lied to me. They agreed that I could see my waxer but only for 3 of my services, not the fourth. I had to see a different waxer for that. They put me in with someone who as only been waxing for a month and left more hair than she removed. I didn't notice until I was home as the light in there is terrible. I have left 4 messages for the manager and have received NO response. When I called again today they said, she'd get back to me in the next week! It's already been a week. The customer service there is awful. Update to my review. The manager, Tiffany called me today and was extremely professional and helpful. Hopefully she can impart some of that good customer service to the front staff and they can feel better empowered to make decisions that are at their customer's best interest. Thank you Tiffany.