1. slayton wireless

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Ormond Beach, FL

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slayton wireless

1.0 (1 review)
ModerateMobile Phones
Closed • 9:00 am - 8:00 pm

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10 years ago

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AT&T Store

AT&T Store

2.5(17 reviews)
0.0 mi

Went to AT&T store at 374 W. Granada Blvd Ormond Beach, Fl. and was serviced by the Manager…read moreCaitlyn, she spent time to thoroughly explain what my options were on Direct Stream and my needs for my cell phones. I was very much pleased and appreciated not being rushed thru and made to feel she was there to assist me to resolve the problems. She resolved the problems and I left feeling this is a very knowledgeable and caring person. Will definitely make this my AT&T go to store Dr. Manuel Frankel

What made this situation especially alarming was the clear invasion of privacy. After our…read moreinteraction in the store, the associate, Tyler, accessed my mother's account information and proceeded to call my phone approximately 16 times from his personal phone, only to hang up each time I answered. There is absolutely no justification for an employee to use a personal device to repeatedly contact a customer like this. It was intrusive, unprofessional, and raised serious concerns about how customer information is being handled at this location. We initially came in to pick up a phone we had ordered and were informed that ID verification was required before it could be released. That part was completely reasonable. However, instead of helping us resolve the issue or directing us to the correct corporate location that could assist, the associate immediately dismissed us, stating that he "didn't have the order," and refused to provide any further guidance. At the time, we were unaware that this was not a corporate store, and while that misunderstanding may be on us, it does not excuse the way we were treated. A professional response would have been to calmly explain the situation and point us in the right direction. Instead, the associate became visibly agitated that we were even there, which escalated the situation unnecessarily. The situation worsened when he began speaking to my mother in a hostile and disrespectful manner, ultimately telling her to leave the store. His tone and behavior were completely inappropriate. No customer should be treated that way for simply asking for assistance. From the refusal to help, to the hostile interaction, to the misuse of personal contact through a private phone, this experience was unacceptable from start to finish. It reflects a serious lack of professionalism and raises concerns beyond just poor customer service. Because of this, I will be filing a formal corporate complaint. I expect this matter to be taken seriously and addressed appropriately.

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AT&T Store
AT&T Store
AT&T Store

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AT&T Store

AT&T Store

2.7(15 reviews)
6.0 mi
•$$

We had excellent service with Louis and Robert today. From the moment we walked in, we were…read moreimmediately greeted and helped. They went over how to save money on our plan and even upgrade our phones with a wonderful trade offer. They made it very quick and easy to do our trade in and helped us set up our new phones. I highly recommend this location for all your AT&T needs!

I've been an AT&T customer for years. The service has mostly been ok, but I've only had mobile…read moreservice. The last time I had a serious issue with calls and texts (2024), I went to the branch on ISB in Daytona Beach. I was lucky to connect with an extremely helpful young man who not only fixed my call/text issues, but gave suggestions to reduce my monthly costs. Today I did not have a good experience at the same location. Candace was clearly unskilled and had no desire to assist me with my issue, which was not receiving group texts over the last two days. She referred to the same online sites I had referenced prior to coming to the AT&T center. By the way, AT&T told me to go to the center to fix the problem. Candace not only gave up after a few minutes, but she told me to call Tech Support , which I had already done from my home. So I did and after 30 minutes, the issue was resolved. This was after I waited 15 minutes on hold. This is not the first time customer service has been less than helpful. Furthermore, not one of the other agents in the center made eye contact or tried to assist me. I sat there on hold with Tech Support for some time. I'm done with AT&T. Verizon will bundle my service at considerable savings. The customer service at Verizon can't be any worse than my AT&T experience.

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AT&T Store
AT&T Store
AT&T Store

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Orange Phone Care - Whether you have an iPhone, Samsung, LG, or iPad our professional staff has the knowledge to repair your device quickly.

Orange Phone Care

4.1(13 reviews)
9.7 mi

I had an excellent experience at the Port Orange Location. They are very helpful and caring people…read moreworking at this store. My family and I were having a very bad month financially and I was forced to sell my unlocked IPhone 13 pro max. They made me a generous cash offer which really helped me out. 3 days later when I got paid I came back to this store to purchase a new phone to replace the iPhone that I had to sell 3 days prior. After I found the phone that I wanted which was the Samsung Galaxy S21 Ultra, the staff remembered me from when I sold them my iPhone 3 days prior and they gave me a huge discount on this phone. They gave me such a great price that I was able to purchase an otterbox phone case also. The phone that I bought is completely factory unlocked and completely paid off. I checked the imei number with Verizon which was the service provider that the phone originated from and the phone Is unlocked and clear. I was able to add this phone to my account with no problem at all. So 5 days later and I absolutely love this s21 ultra phone. It's hands down the very best phone I ever owned. I never thought I would be into an android phone but it's the best. I will never go back to the iPhone. This store sells excellent condition phones. And the staff goes out of their way to help the customer have the best experience possible. And they also do repairs as well. I give this business a 10 out of 10 all day long!!!!

Eric!!! He was SO helpful, knowledgeable, patient and generous with his time. Definitely going…read moreback to see him for more iPhone upgrades!!

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Orange Phone Care - We are a locally grown company offering fast, affordable, and reliable iPhone and smartphone repair stop into Orange Phone care.

We are a locally grown company offering fast, affordable, and reliable iPhone and smartphone repair stop into Orange Phone care.

Orange Phone Care

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slayton wireless - mobilephones - Updated November 2026

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