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AT&T Store

3.5 (11 reviews)
Closed • 9:00 am - 8:00 pm

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6 months ago

Tyler was so patient with me and so helpful, he made the whole process so easy. Amazing service!!

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10 months ago

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9 years ago

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Smart Cell Repair

Smart Cell Repair

(8 reviews)

$$

This place was recommended by a few friends so it was a no brainer to me at that point. I smashed…read moremy screen(6splus) as I thought I was super cool to not have either screen protector nor a case of any kind on my phone for the very first time(yeah real cool)! Ok ok so anyway I called around & either the price was over $100 or just seemed shady. After being referred by friends,getting an $85 quote by phone I crossed my fingers that I wouldn't get ripped off,my main frame hacked into,identity stolen and my precious photos sold on the black market to creepies across the world! To my surprise it was fantastic! To the point,friendly,knowledgeable,fast & most importantly fair. There's a 90day warranty on screens & batteries that I know of for sure but I believe it's all parts/services(double check).If they aren't super busy he can get it done while you wait but don't expect it. Avg wait time otherwise is about an hour & if you have an old version of the same phone,charge it and take out the sim & well...USE IT! If you don't then be thankful to be free of it for an hour because it's extremely sad how attached we are to our devices(yes me too)! I hope this helps & as of this review I've smashed my screen again because you guessed it ...I was way too cool for a case but hey at least I had a screen protector on that didn't help other then not allowing my screen to completely fall apart into glass dust. Ughhh...don't be me...actually be smart & cool.

Smart Cell Repair does not stand behind their professed, "90 day warranty". Printed on the receipt…read more"All returns have a 25% restocking fee 14 day return policy, for all purchases, backed by a 90 day warranty..." the complete terms and conditions of the "Repair Policy" are not fully printed on the receipt and not provided to the customer. My daughter had the cracked screen of her iPhone replaced at this shop on April 20th. About a week ago, she placed her phone on the counter for the night to charge, still in the OtterBox defender case. No one used or touched it. The next morning we noticed a hairline crack in the screen. Due to busy schedules and all of the panic happening lately, she was unable to immediately take it back and the crack seemed to worsen. When she took it back today, she was told by the owner's brother, that she did not meet the "conditions of the warranty" because there were "no pieces or chunks of glass missing" yet the conditions of the warranty were never specified, as to what was and was not included. How convenient that she did not meet these unstated "conditions." In addition, the receipt states that the purchaser agrees "to the terms and conditions of Smart Cell Repair, LLC Manufacturer Warranty" of which were also never provided. I guess this is the loophole they utilize in order to appear to be an ethical business and warranty their repairs and materials. When that is not the case. In actuality, they are more than happy to correct the problem, as long as you are willing to hand over more cash.

Cell Repair Pros

Cell Repair Pros

(4 reviews)

I dropped off my iPad on Saturday, October 4th, after speaking with Chad Robbins on the phone. He…read morewas polite when I arrived and explained that, due to my iPad's model, he would need to order parts and that it should be ready for pickup by Tuesday. I had no issue waiting until then. However, Tuesday (October 7th) came and I still hadn't received any update, so I called around 2:30 PM. Chad answered and initially told me there was no iPad matching my model in the store. Naturally, I became very concerned that my device had been misplaced or worse. After asking him to double-check, he admitted he had found it "hidden between drawers." He then told me he would need to overnight the parts to repair it which completely contradicted what I was told when I dropped it off. When I expressed my frustration, he repeatedly interrupted me and, despite apologizing, spoke to me in a condescending tone. He even said, "I'm going to break things down for you real slow so you can understand what I'm telling you here." As someone with a Master's degree, I found this extremely disrespectful and unnecessary , especially since my frustration was about the lack of communication, not confusion about the process. I told him I was not willing to wait another day and went to pick up my iPad, which was still shattered. The entire experience felt unprofessional and dismissive. I immediately went to IFIXandRepair, where the staff was courteous and began working on my device right away, and it should be done within a day. I rarely leave reviews, but I feel compelled to share my experience so others can avoid wasting their time and money. Lastly, I was told my iPad's password was required, which I found concerning since it shouldn't have been necessary for this type of repair. Given that he had my device for three days without even starting the work, I'm uneasy about the potential privacy implications as well.

I dropped my IPad off 5 days ago to get a screen repair. I was called and was told that my IPad…read morewould need additional work done to it. I went up the next day and I tried to ask some very important questions and the owner was extremely rude to me. He was very defensive when I asked to see my IPad. Every time I tried to ask a question he cut me off. He then walked away from me in the middle of my sentence and told me our conversation was over. All I was trying to do was get clarification on the additional work my IPad needed. I told him to go ahead and give me my IPad back. I did not want the service any longer. He refused to give me my IPad back. He told me to come back tomorrow and maybe I could have it back. I would not recommend this business! Horrible customer service!

AT&T Store

AT&T Store

(18 reviews)

FINALLY! I can give some type of review…read more now that AT&T is off strike. 1st, they are still receiving only 3 stars because of the run around they gave me from July (This is Sept)

What made this situation especially alarming was the clear invasion of privacy. After our…read moreinteraction in the store, the associate, Tyler, accessed my mother's account information and proceeded to call my phone approximately 16 times from his personal phone, only to hang up each time I answered. There is absolutely no justification for an employee to use a personal device to repeatedly contact a customer like this. It was intrusive, unprofessional, and raised serious concerns about how customer information is being handled at this location. We initially came in to pick up a phone we had ordered and were informed that ID verification was required before it could be released. That part was completely reasonable. However, instead of helping us resolve the issue or directing us to the correct corporate location that could assist, the associate immediately dismissed us, stating that he "didn't have the order," and refused to provide any further guidance. At the time, we were unaware that this was not a corporate store, and while that misunderstanding may be on us, it does not excuse the way we were treated. A professional response would have been to calmly explain the situation and point us in the right direction. Instead, the associate became visibly agitated that we were even there, which escalated the situation unnecessarily. The situation worsened when he began speaking to my mother in a hostile and disrespectful manner, ultimately telling her to leave the store. His tone and behavior were completely inappropriate. No customer should be treated that way for simply asking for assistance. From the refusal to help, to the hostile interaction, to the misuse of personal contact through a private phone, this experience was unacceptable from start to finish. It reflects a serious lack of professionalism and raises concerns beyond just poor customer service. Because of this, I will be filing a formal corporate complaint. I expect this matter to be taken seriously and addressed appropriately.

Spectrum - Internet service is out and it's not storming but this is the lies  they tell

Spectrum

(20 reviews)

Kudos to Spectrum for working tirelessly to solve a problem with my service in record time. One of…read moremy neighbors decided to get AT&T and because I live in Florida, and because they bury our cables underground AT&T cut my Spectrum cable. I called Spectrum and they immediately came out, confirmed that my cable was cut and tried their very best to put a Band-Aid on the problem until someone could come out and run permanent cable. Sadly, the Band-Aid did not work and within five minutes of my technician leaving my cable was out again. I called and Spectrum sent someone out this morning. And in two hours. My cable was back on. Cable companies get a bad rap for a variety of reasons. I can say without a shadow of a doubt that in the four years that I have had Spectrum, this was my first call to them, and despite it not being their fault, they were amazing.

I had a scheduled interview with a "Manager" to meet at the Service Tech address. Which has no…read morepublic access, after 25 mins of walking around a locked building I opened my email, to find a "running late message" why email? I'm arriving at a job interview not playing on my phone. It was insanely cold since it was winter here. The manager was below standards. As we were leaving this locked service building another Interviewer was looking around for an entrance. Do you the manager stopped us from exiting to allow the young man to look lost. I had to stop the man and help him. Why set up interviews if you're only going to play games. The Sales Manager for the greater Daytona area is very unprofessional and disrespectful to his potential new hires. He needs to go

AT&T Store - mobilephones - Updated May 2026

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