Nick and Isaiah came out to level our drive and it was a great experience. They were though with…read moregoing over problem areas and explained things that might have caused our issues and gave suggestions on how to make improvements. The customer service was outstanding and the work was exceptional. I highly recommend Foundation Recovery Systems for all of your concrete leveling needs!

My biggest fear! The work would get done but when there is a problem no one wants to help. FRS…read morewaterproofed my basement 6 days ago. And it's wet after the first rain. I've called twice and emailed once. The answer is "we'll get back with you soon."

Thanks to Nick for taking the time to determine the reason for water coming into our basement. Even…read morethough our water system is working, there were areas outside of the house which needed addressed that were overwhelming our system.

Can't say I would recommend this company. Poor concrete work, left residue from mixing concrete in…read morethe middle of the street, left gravel in yard. Worst of all, the customer service manager promised a "call back" to fix the problems and two weeks later NOTHING was done Don

We have used Force Masonry for two parts of a larger project (finishing a two car garage into…read moreliving space). They just finished blocking up both garage doors with room for a door and window. The finished work was fantastic, and timely! Joe, Taylor, and Mike were professional, very kind, willing to answer questions (and be a part of the discussion for the larger project) and they always leave the place clean and in great shape when they are done. Masonry is an investment for sure, but we are glad for the great work of Force Masonry, and the value of the work is worth it. They are a great company, and we plan to use them again, when we have another masonry project.

Giving this company even 1 star makes them over-rated. We first hired them to replace the seal…read morebetween the patio and house. That went ok - but it didn't really hold up all that well. When the manager came to provide the estimate we also discussed putting a top layer over our driveway - we'd already had it replaced once (different contractor) and it was extremely pitted. I had to provide 1/3+ payment up front to hold onto a spot in their schedule. Spring came and went. Summer came and went. I contacted them several times - and finally they came mid-late fall. Once the snow started coming down they were not able to finish the job. So our driveway was scraped, full of cement dust, and shockingly white - that lasted for over 6 months. Finally they returned late spring to finish up what was started. I spoke with the manager and the crew and told them the bright white finish was not going to work and they needed to tone it down. I was PROMISED they would do that and make it less white/more gray. Our driveway was finally completed - and it's BRIGHT WHITE. Apparently they didn't have enough 'gray' to add so they just skipped it. Now we have to wear sunglasses just to get the mail (on a cloudy day!) and the edges and seams area already deteriorating - and it's been less than 6 months. I wasn't going to give such a bad review - and put it off for months. Unfortunately, every time I go outside I'm reminded of what a poor job this was. I would never, ever, recommend them for anything.

The company did send someone right out to look over my crawl space for encapsulation. The only…read moreissue was it was in the wrong area. The guy opened a closed-off area that no one has been in since that bathroom was built. It would have been nice had he covered that opening back up but he didn't and now a feral camp of cats have crawled in.

I sympathize with the writers of all the other negative reviews of this company, as I had a similar…read moreexperience. I cannot recommend this company at all, as I have learned that it seems they really don't know what they are doing. I own and live in a house on the edge of a small lake in Illinois. On occasion, I do get flood waters in the basement, but I called this company primarily to check the quality of the foundation, as I had some floor sagging. They did install new beams and supports, which helped, but they also suggested a water-removal system to keep out the moisture, and I agreed because of the occasional flood. Both the salesman and the work crews saw that we were right on the lake; it was not a secret, but at the time of the installation, I had no water in the basement and had not had water in the basement for over a year. After the water-removal system was installed, it ran constantly, pumping water into the front yard every few minutes from a basement that had NO water in it previously. Very quickly, we had a front-yard swamp. I tried to speak to someone about the issue, but the manager I was ultimately able to reach (because no one would acknowledge my concerns until I threatened not to pay) was rude and belligerent, accusing me of lying and ultimately provoking a shouting match, which my wife had to interrupt in order to speak. TOTALLY unprofessional. Ultimately, my wife made phone calls in order to find out exactly where the water table was for our house and learned that the pump for this system had actually been installed INSIDE the water table. The rude manager I spoke to refused to consider having "an expert" check the water table, but it took her only about 20 minutes of time on the phone and no money at all to find out this information and later receive a copy of the report. If a representative of this company had been honest enough and knowledgeable enough to bother to make that phone call, I could have saved over $6,000. Do not hire these people. This company's representatives are, for the most part, inept, rude, and dishonest, interested only in getting the biggest check they can without providing a service worth that kind of money.

These are the kindest people ever done such a wonderful job the foreman Christian Martin was on the…read moreball so very nice and the other guy and Lady that worked with him was awesome our basement was a disaster area and now so nice and dry please don't wait to have any problems with your house call them immediately I wish we had, anyway you can't go wrong with this company they are the absolute best. Thanks Again Diana and Mark Murphy.

I hired Helitech to stop the water intrusion in my crawl space. I made it quite clear that my…read moregoal of work to be performed was to result in a dry crawl space as an end goal. After paying $10,511 for cracks to be filled and a humidifier installed, my crawl space is still leaking. They are now telling me that the water in coming in somewhere else and any additional work will be at my cost. The only warranty they provide is on the work they completed, but unfortunately the work they completed did not fix the issue. I hired Helitch because I trusted they were the experts in foundations and would be able to fix my water issue. I am now out $10,511 and still have water in my crawl space. Please consider hiring someone else to repair your foundations in the future.

Avoid Thrasher at All Costs…read more Dishonest. Unprofessional. Exploitative. That's the best way I can sum up my experience with Thrasher. Not only did they fail to complete the work they quoted, but they made things worse. They tore up my driveway, left it looking like a disaster, and instead of admitting they couldn't do the job, they tried to strong-arm me for money. Even more concerning, their own employees admitted they don't get fully paid unless they collect the money--which explains the aggressive tactics. That's not just bad business, that's unethical. Don't be fooled by their polished marketing. Behind the glossy ads is a company that mistreats customers and their own employees, and leaves behind more problems than they solve. Do yourself a favor and look elsewhere.

I had Bix Basement for de-watering service. Excellent job! A 120 year old Basement hasn't had a…read moredrop of water since. Then Thrasher bought out Bix. I only need them for the annual maintenance inspection. Customer service has dropped so far I would grade them at F-. They set an appointment time window and so far have never met one. Some days canceled late on appointment day with the excuse they are short staffed. Today they called at the very end of their two hour window to say they would be three hours late. The technician was surprised the office hadn't called to let me know they were short handed (again? Still?). They finally got on my last nerve. At his point, I can not in good conscious recommend this business. Spend your hard earned dollars someplace else.