Kurtis and his crew came out today to replace a portion of our dewatering system. We've had water…read moreissues in the area of the new section we had installed in 2019, two years after the original detwatering in our laundry area. After heavy rains we'd get water, we had technicians come out and they would recommend building up the foundation to draw water away from, we got new gutters, all the while while losing hundreds of dollars of flooring and furnishing. We sent pictures each time, and nothing seemed to work. Though during it all, no one thought to check the system itself, that is until Dave arrived in July. He actually put a hose to run water directly into the system and discovered that the water wasn't draining into our sump pump. Kurtis and crew were extremely polite and listened as my wife explained the problem. He had barely broken into the section of the concrete revealing an area where the new system wasn't even connected to the old. And he showed by my that no weep holes were drilled. He decided he was going to replace that entire section as he didn't trust the rest of the work. All these years, that water just dumped into the ground. His crew spent 5 hours replacing then entire new system and showed my wife what they did and why before concreting over. Kurtis has restored our trust in Helitech and NOW when it rains heavy we won't be anxious about water in the basement. He said if we get water, he'll come back out to check the system though believed he resolved the problem. No one else is coming to check our system from here on out except Kurtis or Dave!! Thank you!!

Veronica J. Helitech installed my basement system in 2024 I…read morehave had the technician and Supervisor to come out to resolve the messy install of foundation four times and next Tuesday will be five I do not recommend and will not give them a good rating there service is horrible from the agent as well as the company they get a one for there service.

We had this company put in a basement waterproofing system. The work was finished poorly and the…read moreowner finally came out to view the work. He said that they are not concrete workers and that is how they finish a job. He offered to refund our money and remove the system. We accepted his offer and the very next day he said he could not honor his offer because it would throw up red flags financially.

We contracted with Ken in the Fall of 2015 for exterior wall sealing and possibly foundation crack…read morerepair services. As promised, when the weather was conducive in Spring 2016 we promptly received a call that the work could be performed. We are extremely happy with the work Ken's crew did. They were a great business to work with.

Cory and Kyle came to our house inspected the chimney and gas lines for us. Gave us great advice…read moreand offered referrals. We will def be calling the chimney doctor back for the inspection and cleaning of our gas fireplace! Much appreciated! Always kept in communication with us. Highly recommended Updated: had Cory and Kyle back to clean chimney and gas place. They also enclosed the chimney with mesh to help keep leaves and animals out of the chimney. Did an excellent job and were super friendly. Highly recommend the Chimney Doctor!! Thanks for a job well don!

When we moved into our home in 2020 we had our fireplace cleaned as it had been unused for 2…read moreyears+. Now in 2023, I wanted it cleaned again and inspected since we had used it quite a bit for 3 years. Chimney Doctor came out and I was impressed. They protected my floors and white fireplace from dust and debris. There was 4" of gunk up in my fireplace chimney that he cleaned out. He also put the camera up to see if the chimney was healthy and made recommendations as well as sending me quotes for those options. Overall, his visit today was reasonably priced and I think the work was very thorough. They did say they don't normally come this far to my small town but I'm glad they did because I would recommend them again.

Bix was very quick and accommodating in visiting my home to provide me a quote. Their office staff…read morewas friendly, helpful, and patient in scheduling the initial visit. After signing the proposal and approving the work things unfortunately took a turn for the worst. Scheduling became a chore as it took weeks to get the work scheduled, and later Bix mixed up the date, and without notification to me added a day to the work (said it was going to be a 1 day job, then suddenly it was 2). My questions to the manager went unanswered. Emails, phone calls, messages, all went unanswered. When Bix performed work on my neighbor's residence they drove their heavy equipment over my lawn after it had just rained heavily and caused damage to the lawn. I experienced a complete lack of communication and follow through with them in my attempts to get my lawn repaired. They ended up bringing dirt with them when arriving to complete my house work, however as over a month had passed grass had grown over the damaged areas obscuring them from view so the dirt was left (neatly) next to my house for me to fix as I could not point out the spots from memory to their crew onsite. The day of my appointment Bix did not stick to the scheduled time. I received a late evening phone call from the foreman the night before letting me know they would be there at 12 noon (9AM was the scheduled time) as they were tied up at the previous job's location, they didn't end up showing up until almost 2. I cannot say enough good things about the crew. They were professional, extremely hard working, and polite. While being sensitive to my family's needs they worked late into the evenings to get the job done after 2 days of work. Their products appear to be solid and well installed. After refusing to sign the loan documents initially for their payment I was able to receive a call back finally from the manager who essentially blamed me, argued with me, and berated me for my opinions about their customer service and business practices. I heard a lot of excuses, but never so much as an apathetic apology. The experience could have been exponentially better had the customer service been on par.

The company did send someone right out to look over my crawl space for encapsulation. The only…read moreissue was it was in the wrong area. The guy opened a closed-off area that no one has been in since that bathroom was built. It would have been nice had he covered that opening back up but he didn't and now a feral camp of cats have crawled in.

Used mold removal and water proofing services. My basement has been dry and free of mold since work…read morewas completed in 2016. Very knowledgeable and experienced. Prompt and reliable service.

Stay away from Stabilize, Inc. in central Illinois. Contracted for a residential job with a few…read moredifferent tasks. Owner lied about licenses and credentials. Left the job after customer called out his unprofessional behavior. Left holes in the yard people can fall in. Overcharged for incomplete work and work accomplished the customer did not want. Ridiculed customer in writing during general attorney mediation process.

This is by far one of the worst contractors I've ever worked with. They were hired to waterproof…read moreour garage that's attached to our basement. We had used them previously for our finished side of our basement and had no problems. The big difference is that they changed owners and with that work ethic and integrity were clearly no longer a priority. We paid $8,000 and our garage wasn't dry for even one day! We made numerous attempts to contact them, 2x they told us someone would be out to look at it (never once showed) , and then they stopped answering our calls completely. They basically took our money and ran. I would not recommend this business or any that John Greenwood owns to anyone!!

We had a cracked concrete back patio resurfaced. It had a deep crack down the middle. This was…read morefilled and patched by Zion Pro. The crew did a good job resurfacing but they did not have enough experience and knowledge to know the concrete slab would move in the winter and crack the patch and new surface. There is a deep crack down the middle of the new surface of the patio from top to bottom. They looked at it and knew what caused it and said it's not their fault and they departed. I trusted in their experience and knowledge and they didn't have it. These guys aren't pros. Pros know their business. Why would they let me spend all that money when in a few months it would be ruined? Now in the last year a new crack has developed on the other side of the patio next to the house. So 2 cracks in the new surface so far and probably more to come. That's a lot of money for a crappy looking back patio with cracks. I would rather not have spent the money. For the same money I could have built a wood deck on top of the concrete and it would look good.