Absolutely terrible service. The first time I came in I had the older lady with darker skin and drawn in eyebrows. I kept telling her I wanted my nails short for work because I type a lot and it's hard to type with long nails they get stuck between the keys and press other keys. She kept insisting that it looks nicer to have long nails, basically trying to make me feel bad if I wanted them short and arguing with my preference. I'm not the only person who doesn't want nails that are 2 inches long, I've heard many other people request shorter nails for work, they are still nice and look polished they just aren't so incredibly long that you can't do anything with them. So she didn't do them as short as I wanted the first time and I ended up back 2 weeks later because when they started to grow out it became almost impossible to type. It was a bit annoying that I couldn't even make it to 3 weeks with the first set because she did them so long. I decided to come back, I came in on a Saturday and was excited yet surprised that no one else was in the salon. I was taken in by the younger girl and was excited that i didn't have to deal with the same rude lady as before. She started my nails and was very gentle and polite. Then another customer came in and she said she had an appointment. All of a sudden I was told to move to another chair and the new customer sat where I was sitting. Then, to my horror, the lady from my first visit came out to see me. She was so incredibly rude I was visibly pissed off and she didn't seem to care. She had headphones in and was on the phone the majority of the time. She kept asking me to pick a colour and I kept trying to tell her I still hadn't seen the samples but she was so busy with her phone call she wasn't listening to me. She gave me the sample wheels finally and she wouldn't even wipe my hands off of the dust so I could look at the samples, forcing me to get dust all over myself just so I could awkwardly flip through with one hand while she did the other and chattered away on the phone. I found a colour i liked but I wanted to make sure that it wasn't one that changed colour. I kept trying to ask her and she kept ignoring me because she was still on the phone. My husband finally came (he dropped me off to pick something up and came back to join me) and I asked him if he could hold the samples up and help me. He asked me if she had been on the phone the whole time and I said yes and I said she was being really rude and wasn't listening to me. All of a sudden her partner said something to her in whatever language and she hung up her phone so I'm assuming she told her what we said. she asked me what colour I wanted and I asked her if the one I liked changed colour. She said no and asked if I wanted it. I said yes i like it if it doesn't change colour. She said it changes colour. I asked her why she just told me that it didn't and she didn't answer me so I told her I didn't want it. I finally picked one and she continued to work on my nails. I kept having to tell her they were crooked and different lengths. She also got the gel on my finger and I had to tell her several times to wipe it off so my skin wouldn't get burned. She was rushing so much she touched my hand to the table and got nail polish on it and ruined the picky nail. Some of the nails are longer at one corner than the other. I told my husband that we wouldn't be doing pedicures there and we would do them somewhere else because of the poor treatment. A man came in who was affiliated with the business and she began talking with him in another language so loudly that my husband and i could barely hear each other sitting next to each other. Then she grabbed the cordless house phone for the business and put it on the table and began to dial phone numbers and putting the people she was talking to on speaker phone. All she was focused on that day was making phone calls during my appointment. At one point she stopped and was fiddling with her cell phone for like 5 minutes with no regards for my time. Also, her putting the phone on the table on speaker phone was incredibly rude and annoying. Again I couldn't even have a conversation with my husband because of how loud and obnoxious she was being. Worst experience ever. Will never go back. We didn't tip and if it had been more than $35 I would have told them to take some off the price of the terrible job she did. OH and she was also so sloppy that she broke one of my nails while working on me read more