Fast and polite understanding affordable. Good follow through. Was able to resolve my concerns.read more

Bought a brand new desktop gaming computer from MDG 6 months ago. Thermaltake system,Ryzen 3600x…read more Supposed to be a 1800 dollar top of the line desktop. I get it together and running,it's a bottom rung bare bones econo class peice of sh*t. The CPU is OK,at 3600x it's a decent little engine,however that ois where it stops because the Asus,motherboard is slow and a bottleneck,and to top it of they put in ddr3 ram and a Radeon Sapphire 570x vid card.THe card fan is already making noise and cannot run even RDR2 without grinding to a halt and crashing. It finally blew up yesterday,I tried several times to get MDG to warranty the card but,surprise surprise because crypto is basically hoarding all the vid these days cards are 1 grand and up for good ones and MDG laid it on me to buy a new card,not their fault they say,call the manufacturer,even though THEY selected the card for the package. Sorry MDG my last payment was 2 months ago,not one more nickle until you send me a card replacement or the whole shebanf comes back to you.

I have an Asus Tuf Dash f15 which displayed a black screen. I had taken it to another repair shop…read morefirst and they could not repair it. I took it to Computer and Parts direct and they agreed to try to fix it. They replaced the screen for a nominal fee and did the job in 2 days! I was very pleased with the job well done and their courteous service. Gary Stavert Whitby, On

March 31/26 my laptop computer was hacked and the hackers installed vicious bugs in it. I rushed…read morethe computer to Brian and by the next day he had removed everything the hackers had installed, plus some other virus-type things he discovered. Brian's skill and professionalism and customer service is absolutely superb. For computer problems go to Brian. He has more knowledge and far better service than the "chain store squads." Everyone at Computer and Parts Direct provides fabulous service and advice. I can't recommend them enough.

My son's laptop was completely dead, upon calling Joseph at IT Refresh he was honest about…read moreturnaround time and where in the queue the laptop would be. Initial troubleshooting pointed to a new motherboard but upon further review the unit was deemed unrepairable. Joseph provided regular updates throughout the diagnosis phase. Once we knew it couldn't be repaired Joseph worked with us on a replacement unit, gave us multiple pricing around some options and ultimately got us a replacement. So far my son is happy with the unit. Very good service from a local business which we are always pleased to support.

Exceptional Service from It Refresh .I had a great experience with It Refresh. Joseph and his team…read moreshowed incredible dedication in diagnosing the issue with my laptop. They took the time to thoroughly test different hardware components one at a time and ultimately identified a hardware failure. Their methodical approach and commitment to solving the problem really stood out. I highly recommend It Refresh for anyone in need of honest, professional, and knowledgeable tech support. -- Juan Bermudez

I recently had home security equipment, cameras etc. installed by Crawltech. I had a few quotes but…read morewas pleased with the product selection and price point offered by Crawltech. Stephen was great to work with and he took the time to explain the equipment to me and answer any of my questions. His extensive background in security was reflected in his work and I wouldn't hesitate to recommend Stephen and his team for any of your technology needs!

I don't usually write reviews but this company really went out of their way to take care of us…read more We've accidentally set off the alarm a couple times before, took me about half a minute to turn it off. Every single time, someone from LST would call me a couple seconds later to check in on me. Recently, LST called me again to tell me that I was due for a battery change. Funny thing is, I actually saw a light on my keypad the day before and was wondering what it was. The girl on the phone says that's the system's way of telling me that the battery is low. They sent someone to change the battery, and the light went away. My family and I have used different alarm companies in the past, but the way LST looks out for you is a cut above the rest. I've been with them for almost 2 years now and it's been great!

Ok, after maximum two and a half year of using their service, we got charged $120+tax for replacing…read morebatteries for the main units and the sensors. The cost of the main unit battery is major, the batteries on sensors are just AAs. I was told that the battery should last for a few years and opening and closing the doors with sensors wear out the batteries. This is understandable but i still feel like scammed somehow. Not remembering being told during installation. The technician was in my house for 15 minutes ish.

Brilliant and generous…read more Reconfiguring my office area meant disconnecting my computer setup. Like an idjit, I did not take pics of everything and, when reconnected, I had no video. Read E.V.E.R.Y.T.H.I.N.G. I could online and then packed the machine up and headed to Node-1. They could have told me anything and I would have done anything. But they asked where I'd plugged in the video USB and when I told them, they suggested another outlet. Wouldn't even keep it to take a look. Just sent me home with a smile. Theirs. And when I got there, I was the one smiling. The USB I'd chosen - thinking them all the same - was not the right one. And now I can see what I'm typing in this review! Thank you so much!

If I could give this establishment 10 stars I truly would after my computer stopped working and…read moremaking a few calls to Staples and future shop and finding out they charge a diagnostic fee and offered me two packages either- $190 or $250 to look and repair my computer without even looking at it. One of my aunts coffee buddies referred us to Node-1 We called I explained my situation they do not charge a diagnostic fee they called several times to let me know what they were going to do and the cost-the customer service was amazing very impressed with this place and my total bill was $65. Got my computer home it works great I'm a very happy camper and I would definitely recommend this place to friends and family. No more big name companies for me.

I have been using this store for many years Esi is a very smart man about computers he s an expert…read morehe s always more than fair with his price i only have good things to say about his store it s a gem.

This place is my go to for any computer emergency. I've had to enlist the owners help a number of…read moretimes, and he's been MORE than helpful every time. I first came to him with a new used MacBook Pro that I had stripped the screws on. I had been to everyone, and they wouldn't touch it. He spent hours with me, even though this is not one of his services - AND he warned me it might not turn out how I want it to. He eventually got into my prized possession, and didn't even know how to charge me for it - and wasn't going to. Almost too helpful!! Great shop! Great owner! Apple users - Take your money there!! I DID pay him, by the way.

in my opinion, they far far away from them. they installed a…read moresustem that does not work. its been days and i cant get a hold of any tech this has been hell!!

They came and installed. After that trying to get service from them is a nightmare. I spent a lot…read moreof time trying to reach them. By phone, and by text. I only had the system for about one month and it's not operating properly. We have high end equipment to protect and want to be sure that our system is working properly. We changed from our existing alarm company for 15 years and now we are very disappointed. I've tried so many times and asked that they send a technician and they do not respond. Be careful.Apparently they are associated with Brinks security but Brinks security just tells me I have to contact them because they are one of their partners.