Great,fast,and responsive this survey company is always on point very communicative always work…read morewith you on schedule wise

The WORSE customer service. I called to schedule a survey. The lady said they weren't scheduling…read moreuntil next week. So I stated I would like to be placed on the schedule for next week. She says "oh we only make schedules in the same week"... how does this make any sense. I needed two surveys butttt i guess ill go elsewhere.

Did a survey for our lot several years ago. I don't know that she does residential surveys anymore…read more-- but she is well known to be the best of the best.

in 2015 I purchased a lot that part of a plat. When we (my builder and I) went through the…read morepermitting process with COH, we discovered there was an error on the plat. This required that the plat be amended. I was able to find the original surveyor who after discovering the precarious position I was in saw an opportunity to gouge me on price. I was desperate to get the plat amended so I reached out to fellow brokers. I was immediately referred to Kevin Kolb of TS. Kevin put me at ease immediately. He knew the process and quoted me a reasonable price. I will say that after this conversation, I never really interacted with him again but was then passed on to his assistant Andrea. Andrea was extremely professional and PROMPTLY responded to calls and e-mails. She worked very hard to get everything in place to get our plat amended and recorded in a timely fashion with COH. I HIGHLY RECOMMEND THIS COMPANY.

From the owner: Since 1999, Total Surveyors has been your trusted partner in unlocking the potential of your land…read more Whether you’re a homeowner, developer, or business owner, our team of experienced surveyors is here to guide you through every contour, boundary, and elevation.

I rarely leave negative reviews, but my experience with this survey company warrants one…read more What should have been a straightforward surveying engagement turned into a series of delays, arguments, and unprofessional communications. After providing a completion date, the survey was repeatedly delayed. When I asked reasonable questions about the missed timeline and its impact on my project, I was met with hostility rather than customer service. The larger issue was the attitude. Instead of working cooperatively with title companies, attorneys, and other professionals involved in the transaction, there seemed to be a constant need to argue and defend positions rather than provide solutions. I received communications criticizing other parties involved in the process, including the City of Houston, which I found highly unprofessional and irrelevant to completing the work I hired them to perform. When title-related questions arose and additional clarification was needed, I did not receive the level of responsiveness and cooperation I would expect from a professional surveying firm. Rather than addressing concerns and moving the project forward, the engagement was ultimately canceled after I questioned the significant delays. As someone who regularly buys, sells, and develops property, I understand that issues arise and schedules can change. What I do not expect is a surveyor who spends more time debating than delivering, treats legitimate client concerns as a problem, and appears unwilling to work constructively with the other professionals necessary to close a transaction. I ultimately hired another survey company to complete the work. Based on my experience, I cannot recommend this firm.

The service I requested, survey of front yard, could not be done. This company does not perform…read morepartial surveys. How unfortunate.

After my firsthand experience of #HurricaneHarvey, I thought how homes should be built in Houston…read more You definitely need good planning from the ground up. Exactly a year ago today, Houston suffered a tremendous natural disaster. No one could imagine a 54-inch rainfall could happen. Within hours, flood water kept rising from bayous and reservoir. The most frightening experience was evacuation from those flooded neighborhoods. People around the world watching us in devastation on TV and social media. We can't prevent acts by the mother nature. But we can build our life around floodplains. This is how I love modern technologies. Understanding the knowledge from FEMA and Harris County Flood Control, flood insurance became a fact of life for homeowners. My neighbor and I wanted to get elevation certificates for our flood insurance. We were recommended JAG Engineering by another neighbor in our subdivision. I first emailed them from an email address on the website. I didn't get a response (this is normal). Then, I filled a form on their website, which got me an email reply. I called the following week and got an appointment. Some neighbors said the process only takes 5 minutes. But John (owner of JAG Engineering) and his crew was there for nearly 2 and a half hours. They took time to make sure the highest accuracy. You may ask why elevation certificate is a requirement for purchasing a flood insurance. FEMA releases floodplain maps in Houston and everywhere in the country. It depends on how far away the property is from flood lines to determine the chances of getting flooded. But after Hurricane Harvey, these maps need to be updated again. It's a good thing we got our certificates. My neighbor is going to buy his flood insurance. Me on the other hand, I already got a flood insurance. I was hoping to see I could save money on my insurance. Overall, my experience at JAG Engineering was satisfying. I learned a lot from John on floodplain and history. **67th review of 2018**

Unreliable. Called them and needed a site survey within a week. John said he would call me back…read morelater that day. He did not call. I called the next day. And the next. Told him the time sensitive need for a site survey to rebuild a fence. Assured me he could do it. They came to the house and initially did not finish the survey and told my wife that because of another neighbor's fence being in the way they couldn't get it completed. (I had a fence company coming the following week.) They then cancelled coming back on Saturday to do it because they were afraid of the weather. It never rained. Bottom line, I had to rebuild the fence due to my backyard pool without the survey and hope we didn't encroach on the neighbor's property. They still insisted I pay for a survey they completed after the fence was built.

Just plain awesome you learn something new every time you work with these guys Best in the Categoryread more

The survey is the reason why we had to extend our closing a couple times. They Forgot to measure…read moresomething and didn't realize it until a week later and then had to go back out. It was originally ordered December 21. It was due Sooner but when called on January 5, we were told that it wouldn't be complete until January 8. The final closing date was set for January 12. The survey was just now in review January 15. Typically surveys are completed within a few days, not a few weeks