One thing I hate is bad customer service, usually I just let it slide but the outcome of it really bothered me considering how much revenue Sky Foods make. I don't come here often since I live in Brooklyn and the travel is far. I came here to see if I can exchange a clay pot (bo jai fan) that I bought from here about two weeks ago. Clay pot is an iffy product; you can't tell whether it's cracked till you actually use it on heat. And when I did test it out a week after I bought it, it leaked water due to a HUGE visible crack that appeared on the inside of the pot meaning the product was crappy. As far as I know, when you buy a clay pot and it leaks water, it is honored for an exchange. I understand if a refund cannot be made but really, no exchange cuz it says on the receipt 7 days refund/exchange? I didn't plan on using the product right after I bought it and I'm not going to travel all the way from BK just to exchange a clay pot. This is not my first time buying a clay pot, prior experience it cracked after several use. But I mean cmon, I didn't even get to use this thing once. I mean, is it my fault it cracked? I understand if I was the one who damaged it but there was huge crack on the inside of the pot therefore it was just made poorly. So two weeks after I bought the clay pot I tried to go for an exchange, I asked the register lady and she kept telling me its burned on the bottom, no shit its burned, I had to use it over heat. So she called whoever is in charge that day over, aka this dude named "Jimmy." So I explained to Jimmy what happened and his response was "you should have called to let us know so we have an idea and can help you." HELLO DUDE, was I supposed to know that? What differ does it make if I call in advance? Would you have honored it? NO. That bs response made me laugh. As with other places they just exchange it on the spot w.o asking. Considering how big this supermarket is, and that they prob have insurance on these pots, he rejected the exchange bcuz "I did not call in advance." Oh, and he also said something along the lines of if I honored you this time, what about other people who comes doing the same thing. Excuse me, but you guys must be selling lots of shit products that break before usage and that everyone who buys them will end up going for an exchange. LOL. Mind you, I paid $8+ for this clay pot that I didn't even get to use once. Btw, the stuff they have on sale was expired, for example the soymilk they have on sale for $.99 this weekend, I guess that's why it's "discounted." Maybe they trying to give food poison to their customers? Better check the expiration before you buy cuz im sure half the stuff they sell is prob expired or will in a couple of months. I advise customers not to buy any of their pots/pans, cuz it's a shit product and when it cracks/break due to manufacture problems you just put money down the drain since that place does not acknowledge customers at all. All they care about is profit even though they prob make like $$$$$ on a daily basis. Lastly, they are so cheap that register ladies stuff like 10 different groceries/products into one bag, regardless if it's heavy and can rip. How much can bags possibly cost? Lol read more

I had some unpleasant experience and wanted to talk to the manager. The cashier pointed me to the direction of the guy behind the lottery ticket machine at the entrance. I went and asked to who I can share some feedback with and the guy said manager is not here, and "COMPLAIN WHATEVER YOU WANT" without even looking at me....... The story was.. my dad (78 years old) was putting a glass jar of sesame paste from shopping cart to the cashier for check out. It slipped, dropped and broken on the floor. The cashier gave him a hard time and she took the effort to find another jar to charge him. I came to the cashier right on time to see my dad apologizing to the cashier repeatedly. My dad said it's all his fault. But isn't this way too mean?? Last time when I was in Shop Rite and someone dropped a whole box of strawberry on the floor, and the cashier went to the shelf to get him another box. We have enough grocery stores in Flushing.. yes, parking is convenient and they provide free parking because they charge you more.. read more

after evacuating Occupied Williamsburg, the next big thing on my itinerary for Saturday was hosting a hot pot dinner at my apartment. now, before my Asian friends get themselves steamed at the concept of an Italian and several Russian Jews haphazardly bastardizing your culture, don't worry - we had one Requisite Authentic Chinese Guy from Hong Kong guiding us. so I meet my aforementioned friend, Sunny, here to pick up the requisite hot pot foods. after searching for him outside ("Mike, just look for a short Asian guy. ha ha!" "I hate you"), we went in and began acquiring beef, pork, crab, frozen fish, bok choi, rice cakes, noodles, lotus, tofu, soup base, sauces, and probably a few other things that I can't even remember. hell, we even bought green bean ice cream. for an Asian market, this one is spacious, well-lit, and actually pretty well-organized. with a fair amount of stuff in English for us white devils to navigate. we ended up spending $67, and had enough food to not only have run one hot pot night, but there's enough for round 2. there are free samples of some things throughout the store too! read more

Too crowded and messy. Vegetables and fruits are not that fresh .. Just don't forget to ask them to stamp on your ticket, so you can get free parking in Skyview Mall. read more

so i basically almost exclusively shop here for all my asian goods when i get a ride to flushing.. and when i come, i go big.. buying over $100 usually.. they have a great variety.. noodles (instant ramen or fresh), dumplings, hot sauces, soy sauces, junk food GALORE!! practically has every fucking thing that is chinese definitely.. not so much in the korean stuff.. (which after many years of being surrounded by korean roommates, besfronds, and coworkers ... i have basically become a weird, partly korean hybrid.. but thats besides the point..) the produce is a hit or miss tbh... the fruits are not really the freshest.. but the veggies like bok choy, pea shoots, napa, etc is super fresh.. i dont really get the seafood or meats bc i dont really cook.. and i get simple stuff and would rather get it at my local supermarket or wegmans (I WORSHIP THEE!) but the biggest draw legit is the free parking with $30 purchase.. which if im really comparing to the other asian supermarkets, they are on the pricier side of things so its pretty easy to get to $30 quite honestly... but the large parking complex makes up for it, especially in fucking flushing... where parking is just a BITCH, and therefore is sooooooo convenient... a lot of the times, if i want to go to dinner near prince street, i just stop by the supermarket to buy whatever, get the parking validated, and then go to dinner.. also... it means i get to go to target later when im done.. and when have i ever been able to resist the white trash draw that is targé? knocked off 1 star for the pricing bc i grew up pretty poor and so the egregious pricing here, i know they are ripping me off and my asian upbringing will not let me stomach it lying down.. i'll still come bc it's soooo convenient.. and i'm lazy AF... mehhhh read more

3.5 stars. Smaller selection of groceries than the other major supermarkets in Flushing, but the environment is cleaner.

My first impression of the supermarket was pretty good, it was really clean. BUT I WAS SO WRONG!! I bought a black watermelon, went home, and when I peeled off the sticker, I FOUND A HOLE!! COMPLETELY SPEECHLESS!! The hole was PURPOSELY covered with the sticker because 1) The sticker was actually a MANGO STICKER (mango labeled..etc) 2) The hole was old 3) After cutting the piece out to examine, it looked man-made-- like someone hole-punched it. And it was quite deep. I called the manager, and he wasn't so helpful. He said I can return the watermelon, but not really acknowledging the problem. I am never going back! The deliberate deceit may not be their fault, but it speaks volumes about their choice of suppliers and the quality of their products. read more

I have visited this market almost every week for past 6 months, but I just had my worst grocery experience yesterday. I bought 2 pounds pork ribs on sale at 2.49, and drove home right away after shopping (about 10 min door to door). Then, I put the pork into fridge, it smelled really unfresh. Initially I thought it could be just the smell from the bag or something. However, after I took it out of fridge and start to wash it and cook it, the stingy small did not go away. Then I realized the pork I bought must have been bad. I did not plan to ask for money back, because it is not worth a trip to flushing for just $5. Then, I thought there may be something going wrong with their food management, so I called. The guy who answered by phone was extremely rude. He didn't listen to my story and cut me off. (Which gave an indication that he may have received this kind of calls before) He said, "I am the one in charge of meat department and I do not think we have any problems here. Even if you bring it back, how can you prove that it is not you that did not store it properly?" I told him that I did not call to cause trouble, but just to report a problem which may prevent them from losing future customers. And he just hung up. I am not angry with the food I bought, but their principle and inresponsible attitude of the management. HOW COULD A COMPANY LIKE THIS ENSURE THE QUALITY OF FOOD YOU EAT. I am switching to J Mart, even with Sky Mall's free 3 hour parking. Beware. read more

Worst customer service especially in the meat department. I will not going back again. Their workers are busy to chat with each other.

Decent size supermarket. Prices are reasonable. The best part is the free 3 hour parking. It has a small lunch box area in the supermarket. The hot food is high in quality of food. Wouldnt recommend the whole duck or chicken as there are better opinions out there. read more

This is the place for Chinese groceries, especially if you are after seafood, meats, veggies, and fruit that is harder to score. If you want a selection of moon cakes for the Mid-Autumn Festival, don't skip this place. And by October, the leftover casks will all be dept discounted. read more

The free parking is what brings me. In flushing it is very hard to find parking. Plus is there are other stores that I can shop at while I'm there. Skyfoods is just like any other chinese supermarket except their cashiers. I have been there 3 times and will never go back. The cashiers are rude and unfriendly. They deliberate they to cheat customers who were unaware of the deals they had during their grand opening. I had purchase over $100 worth of food and the cashier stamped my receipt but never gave me the coupons (which I can use on my next purchase). When I went back the next day the managers who are NO help at all stated my receipt is stamp so I received my coupons which I NEVER did. I'm pretty sure the cashiers keep it for their own use! The next time I HAD to ask them, if I didn't they would not have given me my coupons again! The last straw was when I decided to help them pack seeing they were busy and I had purchase a lot of items -the cashier RUDELY said that I had to put more in each bag and that I am wasteful! That really upset me because I pack them quite full and for them to speak to a customer so rudely and the managers to allow it -is not a place I would ever shop at again. Skyfood is not a customer friendly supermarket -they try not only to deceive you but to literally steal from you. read more

is SkyFOODS ever NOT crowded? its always a madhouse when i go here! is it the free parking that brings the customers in droves? They do have certain items that are exceptionally cheap, usually fruits or veggies. The meat is simply 'meh'. But then, why is it that I come here every week? ITS FOR THE FREE PARKING. basically, if they started charging for the parking, Id rather go elsewhere. so... perhaps it is the free parking that brings the buyers in droves afterall! read more

This is for the cashier who was so upset in responding my inquiry about a bag. The water was seeping out from my fish bag which was so wet that she needed a cloth to wipe off the water on the grocery transferring table, so I was asking her for an extra bag and I told her that otherwise it could stain in my car. She was right away showing her unhappy face and saying go get the clear bag yourself. I was saying to her that why would she need to be so upset like we had an argument or something. I requested to speak to the manager about her attitude. Oh, she picked up the phone and called,"Andy." I told the this "Andy" manager about what had happened and he was not responding to me the way he should and wasn't care what I had told him. I will not give myself any excuses to come into this supermarket again. Besides, you have to buy $50 in order to waive the parking fee now. The fruits are a joke. It is not pleasant to come in here where you don't get the respect as a customer. Whatever have happened to you there is none of their business. read more

SkyFoods is your typical Chinese supermarket. I shop here almost every time I need to pick up groceries. The prices here are decent and cheaper than some other supermarkets in Flushing, and the quality/freshness of produce is acceptable. Although it's a Chinese supermarket, they have a fair range of other ethnic products, from Japananese to Thai, etc. I find that they offer a wider selection compared to others in Flushing. One thing that I really dislike though, is that when you head towards the meat department/butcher area, it starts to reek like no tomorrow. If you can afford it, I would purchase meats from a higher end supermarket that stores and handles their meat properly. If you're running on a budget, the meat here is fine too--I've tried, but not the best. Waiting to check out usually doesn't take too long, but don't expect to be greeted by the cashiers. read more

Love. Love. Love. This. Place. Find any kind of fruit or vegetable (mostly). Seafood is pretty extensive and fresh too. Prices are pretty reasonable too. We have to shop here at least twice a month. read more

I adore this market! Always manage to find great new things to try and their prices are the best around.

The selection at this Asian market is extensive but I won't be shopping here. I stopped in on Saturday and almost threw up from the stink of raw meat and seafood. It was putrid, like old fish and rotting meat and vegetables - worse than Canal Street. read more

I also do love this place to. If anyone saw my previous post on the Jmart u all know how much i love that place. This place is not a close 2nd because they both have their own unique qualities. I love sky foods a lot to. They are both cheap and have great products. I come here often to. I love skyfoods a lot also because its slightly a little more modern and they have signage in english to. So yes this place is awesome. read more

I remembered coming here twice for groceries. Before there were free 3-hour parking. This supermarket is part of the mall.

After hoping from supermarket to supermarket in the downtown Flushing area, I finally found one grocery store that has a decent variety of imported coconut water, including the frozen kind with the flesh! Yum!! This location is not bad. It's cleaner than the other Chinese supermarkets which is a big plus for me and the parking always helps. I didn't notice the crowding issue the reviewers have faced though. read more

This place is like being back in China again! Very cool variety of all sorts of Asian foods, the best of which is probably the produce selection. Lots of unique foods that you can really only find in Chinatown, China, or here. Consider this the mecca for all your Asian specialty food needs. read more

Great selection on Asian groceries! Prices are also pretty good. The place is a lot bigger than most Asian supermarket in Flushing. This place is located inside the Skyview Mall. Parking is not an issue. Plenty of parking space & it's free for 3 hours! Definitely worth stopping by! read more

Good. Easy to find Parking because it's located inside the mall. Some cheap items.

This is a large Asian supermarket. I'm not Asian so I did feel out of place, but it wasn't the end of the world. I was walking around more of out curiosity. I would have to say that the place doesn't really fit my lifestyle though. It seems great for people that are cooking Asian dishes. read more

I don't know about other phone companies but if you have tmobile, you cannot get reception here at all. So make sure your family members don't stray too far out of sight. I had ready to eat hot food from this place and it's great! I know it's great because my friend got it and I had to ask her where she got it from and that's when she said Sky Foods. I've had the same thing else where but everywhere is just the same except for this place. I can't really say anything about the groceries there because I haven't purchased anything. The selection seems good and the price I believe is just average. read more

Be careful of their dishonest cashier!! I went there this past Saturday and bought some vegetables / fish. When the cashier rang up the total I was a little surprise by the total amount of over $50. so when I ask the cashier to check the items on screen, we saw a bag of rice in the amount of $17.99 was SCAN in my purchase and it's very obvious I have not purchased any rice. Otherwise she would have gave me a PAID sticker already. Interesting without any hesitation, this cashier voided the rice item and went right to the spinach in my bag and scan it. The amount is $0.99. I wonder how she knows exactly which one was the problem. This is an intentional scam! The cashier was trying to cheat the customer. read more

The place is quiet nice compare to other supermarket in town. quiet a hugh selection of product that no other chinese market that can compare too. So it is quiet a tresure hunt there if you looking for something speical. Love the fish shape ice cream there that no other place have it. Hope they can keep give free parking. Love going there on the weekend so many demo that give free BBQ. Walk around so many time just to get more. Haha. Chinese take out there is good too. Good to grab some if I don't want to go to that overcrowd flushing. Hard to found parking and such. read more

nice big place. slightly overcrowded on the weekend but excellent price and good selection. I go there once a week to buy food and grocery. will certianly go there again. recommend highly. read more

What is there not to love about this place? You can find anything and everything Asian here, particularly Chinese, and the place is the size of a football field. I've never in my life seen so many brands, so many teas, such a huge seafood department, and more, all under one roof. It's clean, the prices are fantastic, the produce section smells green and fresh - my only wish is for a tourguide! I could have spent hours here and wish I lived closer: I think it's become my favorite supermarket in the US. read more

Pros: 3 hr free parking, lots discount items on the weekend, lots grocery items Cons: too crowded on the weekend the interior design is quite impressive compared to other chinese supermarkets in the region read more

The cashier tried to rip me off. She scanned one item instead of putting in the bagging area, She put near the scale and scan it again later. I had to yell at her to stop. She ignored me at first. Only when I took the item out and told her she charged me twice, she stopped. Beware of the cashiers , they are very sneaky... read more

I would give no star to this place! Cashier acts like she is the boss and so mean to customer. Such customer service has no respect. Terrible business, management needs investigation on its uneducated and rude employees. read more

If it is for the general service, I would give a 3 or 4 star. But I have serious questions about the balance of the account. I purchased $500 store credits twice. For the second time, I still have quite some money left. But after a while when I check again, there isn't any correct record of the previous purchases at all, not even the total sum of the purchase. My purchases became $0.001 each time. And my remaining credit became $1.001. I couldn't believe my eyes! Worse ever online shopping experience! I don't know how my location became CA. I am in NYC. read more

We tried their online shopping and delivery service which turns out very unpleasant eventually. The food's price is almost as twice as stores like ShopRite but the quality is not even half of it. The "fresh" vegi is not fresh at all. There are very obvious mold on egglants, potatoes and green peppers. The live (in water, should be freshly processed) fish is not fresh at all, which can be told from the tenderness of the fish meat. There are many other examples. The status of the eggplant is like I put it in the frig for a month already. Maybe it is because we don't pick the food ourselves. This way may save you time but for the sake of your health, think it twice If you are considering their online service. And btw, it is nonrefundable. read more

My review is mainly about the cashiers. These are some of the rudest and disrespectful cashiers that I have ever encountered in my life! The lack of customer service alone is reason to never go to this establishment. I was waiting on one line to pay for the items I selected and after I was waiting a few minutes on the line the cashier put a "line closed" sign on the belt. I went to another line and after waiting on that line for a few minutes that cashier also put a "line closed" sign. I moved to a third cashier and was finally able to pay for my items. This cashier was giving me dirty looks while she was scanning my item's. Let's just say I felt the racism in their actions! I'm more upset with myself though. As a native New Yorker who currently lives in Florida, I can't believe Florida has made me so passive! Had I been in my New York mode those cashiers would have been wearing the food instead of me paying for it! read more

Best Asian Grocery Store! They even have online grocery and delivery service!

Overall, this place is just like any other Chinese grocery store. It seems a little cleaner and it doesn't stink as much as other places. Produces are decent. read more

The meat section people in Skyview branch are very rude especially the elderly ones, they won't let you select the meat,they pick it themselves. One time I insisted on the meat that I want and he threw the plastic and left; ignoring me. They also refuse to cut the meat to size.customer service please!!! read more

I wished that there was a skyfood supermarket where i am. though its only a short drive away i want to scream with the insane amount of traffic to get there. The bonus free parking for 2 hours the con trying to get into and out of flusing. This supermarket is huge filled with any and almost every asian food there is. My philipino friends were pleasently suprise to the amount of groceries that they offered. from the veggies to the seafood and the cooked food, the propane for the camping and everything in between. there is tocino, longansia, pork buns, ice cream, scalion pancakes, the snacks and candies, there is just too much selections and every selection. Now lets talk about the cooked foods, the selection between fish, egg plant shrimp, crab, chicken, pork and beef for a small fee of 4.50-5.00 for a lunch box. there is also the other side of the cooked food the chinese adobo and well seasoned beef, squad, seaweed, and over internal organs, how delicious if i can only get in there.... read more