I have been to 2 other Drop Zones near the bay area and this one by far is the best. I really liked it.. They are nice, helpful and genuinely wanna take care of you.. Would recommend it. read more

You cannot go wrong with Skydance! I did my second tandem on Saturday and my husband did his first. I was worried he wasn't going to like it and as soon as he landed and his videographer asked him how he like it, he shouted 'I want to do it again!'. We immediately purchased certificates for a return visit. The plane is amazingly smooth and fast and every instructor and videographer is very professional and they tune into what you want, in order to make sure your experience is the best. Step out of your comfort zone and try it! You will have the time of your life! read more

My instructor Jackson was highly effective: simple, clear communication pre-jump, enough repetition to sink in, relaxed attitude that kept my nervousness to a minimum and helped me think straight during my jump. I had done 5 jumps at a place I used to live near and was worried about switching in the middle of my training. I originally went just to check it out and see what the vibe was like and ended up having a great jump. I asked about the instructors in the office and they introduced me to Jackson, he looked at my logbook and watched a vid of my last jump to get an idea of where I was at in my training. Because it was my first time there he gave me a very thorough safety briefing, fully checking my understanding of all safety related procedure. It was almost like my first ground school, I was impressed with the time I was given for no extra charge. My pre-jump instruction was very thorough and detailed as well. Jackson is also a wind tunnel coach and was able to communicate simply, exactly how to execute the required maneuvers. We practiced my exit and went through the dive verbally several times until we were both satisfied. In short, as I mentioned above the instruction was laid out simply, there was enough repetition that I remembered what to do while falling/standing in the door of the plane and the laid back attitude was just what I needed to not be more nervous than I already was! read more

i have tried to go skydiving three times with this company, and i live in san francisco, a 1.5 - 2 hour drive away. first time, after getting there and watching the safety video, they informed us it was too windy to dive. i wish i didn't have to spend the whole day to find this out, but fine. second time, i tried to verify the weather conditions the morning of. they are surprisingly unsympathetic to people driving long distances, just to be turned away (multiple times). the lady i talked to refused to lean either way, preferring to force us to spend another entire day driving to davis and back. strangely enough, my friend ended up feeling sick so we had to cancel anyway, but this certainly left a bad taste in my mouth. after the second incident, i had to reschedule our third attempt - unfortunately, this had to be done with the charming person who i usually talk to. (don't know her name, and no, she's not actually charming.) this was done a couple months in advance of the date, since i work on most weekends. this last time, i called in the morning again, only to find out that they had no record of our reservations! again, quite inconvenient and aggravating. i can't prove that the person on the phone intentionally sabotaged my third attempt, but i wasn't *that* surprised to find out that my reservation suddenly did not exist anymore. i have already paid for this skydiving experience in full, but have been unable to go. at this point, i am most likely going to swallow the $100 i paid, since it has been such a negative experience. the lady who usually answers the phone is extremely unpleasant (i could think of other words to use), and i would just prefer not to deal with them. i'll just chalk it up to a learning experience. sigh. buyer beware. read more

I am so sad to see the few bad reviews Skydance has gotten. My first tandem jump was in 08' and it was incredible! My instructor, videographer, and pretty much everyone there were awesome! I had a great experience! So much so, I came back a month later to do another tandem. Had the same kick ass instructor as before and had a blast! Came back for a third tandem and decided afterwards to pursue AFF. I was kind of broke but really wanted to do it so I tried to get a jump in at least once every month. All of my instructors were patient and thorough and didn't berate me when I thought I was being an idiot. I have never had a bad experience at Skydance and I have been going there for three years. The DZO is friendly to everyone. The coaches are always psyched to help out new jumpers. If I could add a list of names of all the wonderful people out there, I'd run out of room. The whole crew of staff and fun jumpers are really positive and fun people. The DZ is safe and clean and the planes are well run. This IS the place to go! No doubt! Forget the negative reviews. This place is the shit! Have to give a shout out to Keith and Lisa. I don't think I could have made it without them! read more

I have thought about skydiving for several years, finally after a couple tough calls I remembered what I tell people all the time, "you never know when it's your time." I finally decided I was going to do it! I had several friends who were going to go with me but they all backed out at the last minute, so I was on my own! I jumped with Safeish Tom and he was wonderful! He completely put me at ease but was also very knowledgeable and experienced. I loved it from the minute we got on the plane until after we landed. I can't describe the feeling you have when you're jumping, it's amazing, it's exciting, it simply can't be described! Skydance has very friendly and helpful employees who really want you to enjoy your experience. I HIGHLY recommend you do the video package, the final product really is beautiful and does such a good job of recording your jump. I will be back, it's just a matter of once or twice or actually doing their school! read more

I sort of "jumped" into Skydance right around my 34th birthday. I have never been one who fears death (or maybe I just don't anything will kill me) at all. I had recently broken up with my boyfriend and had no one to go with, but I had been talking about skydiving for so long that I was beginning not to believe myself anymore. So..I went alone (of course, I didn't jump alone!). It took a while to go through the paperwork and the class, etc., but it was bearable. The wait to actually go up in the plane was a bit less bearable, I don't remember how long it was but it was quite a while..nerve wracking! When you finally do go up and sort of push yourself out of the plane it all happens SO FAST! I was bummed, because my goggles became crooked just before I jumped and my eyes were watering inside them most of the time, making it hard to see. I always said I was going to go again because I felt a bit "gipped" because of that, but I would have wanted to go again anyway. What a rush you feel when you touch down! A very cool experience. read more

This was my first time skydiving, and I had an AMAZING experience!!! My first jump was a 13000ft with a 60sec free-fall. I had such a great time, and my friends and I are planning to come again for a 18000ft (90sec) free-fall!! What really made this place AWESOME are the people. Everyone was really professional, conscientious, and top-notch in planning the safety of everyone's dive. The instructors really have a conscience about making me feel relaxed, safe, and at ease. They really made me feel like I can literally trust them with my life, so the skydive was really fun--my focused was more about the personal empowerment that came from overcoming my fear; my instructor had the hard job about ensuring our safety! I came as a part of the ALS disease fundraising, and it's so amazing to see how cooperate and compassionate everyone was about making the skydive for the ALS patient successful and safe. You can tell how much heart everyone had for the art of the sport and the safety of the team. The camaraderie is inspiring! Trust me, the instructors really make sure that you feel safe and that you can really have a great time. Their professionalism as well as casual friendliness make the jump a worthwhile experience. After skydiving for the first time, I've been looking at the sky nonstop. There is nothing like the spiritual feeling of experiencing the world from above, feeling absolutely one with yourself, and being so connected with the experience of the moment. When you overcome the fear of the skydive, you feel like you can overcome everyday things--nothing beats jumping out of a plane--all else is manageable!! read more

We drove all the way to Davis, CA in march to experience skydiving for the first time. Without a GPS we got frustratingly lost because there wasn't much around except just fields, narrow roads, and small signs. I think we were scheduled for noon but by the time we got there we were about 1.5 hrs late. It was a good thing they did not mind too much. There weren't too many people jumping that day but there was still a long wait. We had bought a $125pp certificate from groupon instead of the usual $199pp. The bf and I were in the same flight up. The weird thing was that I was not nervous at all and feeling pretty calm even during the flight up. We opted for the extra $100pp for pics and video. I did not even think to expect wind pressure pushing me up so almost all my pictures came out unflattering with my cheeks pushed in. The bf enjoyed skydiving a lot despite his painful ear popping which did not happen to me. My experience went like this: When the time came to jump you're strapped to someone so there's no thinking twice. They count to three before taking off but it felt like a mere instant and you're outta the plane. The whole experience was surreal. It felt like a dream. Am I really slowly falling in the sky? My body was just in shock. I could not enjoy myself. I remember just wanting it to be over with. Especially since I got nauseous when the guy spun us. It was so unbelievably cold up there even with a suit on but when I landed I noticed I was sweating like crazy and dizzy upon landing. I just don't think my body was ready to do what I decided to put it through. Maybe my experience would be better a second time around but for now I don't feel I need to do it again. For this reason I'm glad I got the pics and video footage. The bf wants to eventually get certified to jump solo! I still think skydiving is something everyone should do at least once in their life! It's definitely the most daring thing I've done. read more

i did my license there and im almost done, most say they have the best staff and really nice atmosphere and the place itself with beatifull view read more

This was my first time skydiving as it was my fiancé's, who went with me. It was such an amazing experience! Everything was incredibly organized, our instructors were VERY safe and knew exactly what they were doing. The scariest part is the release forms they make you sign. It does make you second guess yourself, but every company does it and they are incredibly safe! Since it was our first jump we went for the lower altitude at 9,000 ft. Next time, we'll definitely go for the 13,000 since it is longer. I jumped with Ross who I would recommend to anyone--he is awesome! Totally makes you feel safe and comfortable while making sure you have a great time. The only thing that was a little weird (maybe it's like this at all places, and I am just unfamiliar) i show they have you pay/tip. Don't loose the envelopes! Regardless, check them out--it's a great place and you will definitely want to go again!! read more

Was an awesome experience. Good enough that we bought vouchers for our next dive. Just make sure you get there early in the day, so you dont end up sitting around waiting for 3+ hours - feeling envious of all the people jumping off the plane ahead of you (On a clear day, the number of people that turn up here is pretty amazing!) read more

Planning skydiving for first time and called Skydance as I had few questions. The person answered the call was very impatient and had no respect for the potential customer calling with questions. read more

I took the advanced freefall course at skydance and absolutely loved it. The staff was incredibly encouraging and the people I met who were just fun jumpers were incredibly welcoming. read more

Best experience ever! I went in yesterday not knowing what to expect and the entire crew did an excellent job teaching and calming my nerves. I highly recommend going here especially if it's your first jump. read more

Absolutely the greatest place to jump, hands down! My friend took me skydiving for my 26th birthday and I cried all week knowing I was going to die. I did all the research I could on skydiving, (How many people die a year, what are my chances of something going wrong, and on Youtube...skydiving gone bad!) I wouldn't recommend doing that kind of research if you don't want to have panic attacks! I also watched videos of people that have been to skydance to see what it's like. On a few videos I noticed a man with dreadlocks, he seemed to risky for my liking, he looked...DANGEROUS! The moment I got there I asked if that man still worked there and they said yes. I asked if they can PLEASE make sure that I didn't have him as an instructor, I wanted someone safe! My friend and I walked into the class and as I was signing my life away I heard the instructor/teacher say, "Who's ready to go skydiving? My name is Tom." I looked up and it was him...The guy with the dreads! I guess he could smell my fear and told me that we were flying together! I wanted him to calm my fears so I asked if he has any kids or a beautiful wife...He said no, I asked if he was having a good day? No! Another guy (Ross) Kept coming by and freaking me out too, "I need a splint asap!" He yelled. They were just messing around but I was not going to get into that plane! My friend told me that I had to do it so I got into the plane and started crying right away! The plane took off and that was so scary! shaky and shifty!! I was suppose to jump first, but I just couldn't do it. Tom started calming me down at that point, my friend jumped I cried even harder! Tom told me that if I didn't jump now then we would be landing the plane. "Tell me you want to go skydiving with me!" Full on ugly cry, "I want to go skydiving!" we went to the edge and I held my breath the entire free fall with my eyes closed! The best part was when the parachute opened up! BEAUTIFUL! He told me he was just messing around and that he was happily engaged to a beautiful girl and that he really loves his job! Pointed to different places and let me help fly us down to the ground! He is one of the best instructors this company could ask for! Ross comes in second! LOL Thank you so much for making my experience unforgettable! I Will be back again!!!! read more

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First time jumping out of a plane, and couldn't have picked a better place. My friend and I both jumped tandem and both our instructors were super friendly and knowledgeable and with a good sense of humor (which helps when you are freaking out). We had to wait a bit until it was our turn but had time to learn more about the jump and watch instructional videos. Finally when it was our turn our instructors pretty much guided us through every step of the way and really there was nothing we were doing on our own. Through the freefall and afterwards they still told us what to do and not to do (like don't forget to breathe, and stick your arms out in the air for the camera). Overall it was a great experience and I would recommend this place to anyone considering skydiving for the first time. Great people, fair prices (we did have a groupon deal for this) and an overall amazing experience. read more

My girlfriend and I just jumped on 11/25/12. We came here because a friend recommended them. I made a huge mistake and forgot the gift certificates, even after being reminded by the lovely lady who handles the phones. But with just a little bit of info I was able to remember it was not a big deal at all and were able to find our reservations. We arrived about 45 mins early and they were totally happy to get us in for our safety briefing as soon as we were ready. John was our teacher and ended up being my g/f instructor for the tandem 13,000ft. He was very good. I was the nervous one. I felt knowledgeable, ready, and prepared for everything that followed. My instructor was Tom, he rocked. He not only double and triple checked my harness (because he knew how nervous I was) he made the whole thing very enjoyable!! I cannot express how amazing, insane freeing,Crazy my skydive was but I can tell you I will be back! Kurt did my video and pics and I couldn't be happier, he was fun and made my camera-shyness easier to handle. We had a great time the people were friendly and I think it's best if you get the DVD package if you are a first timer! It's too much, too fast and the adrenaline makes it go by that much faster ! you can laugh at your freaky faces over and over again! Thanks for the introduction to your world Skydance! read more

I had a fantastic time. These guys and gals know what they're doing. They're very professional, explain what you need to do, and make sure everyone is having a good time. I jumped with Nick; he was super fun, knowledgeable, and everything went just great. If you are looking for a HUGE adrenaline rush, don't wait, do this. And the video they took turned out EXCELLENT. I highly recommend these guys! read more

Very awesome instructors, and they really work to make sure you have a great time with the jump. Couldn't imagine a better experience! Can't wait to go back. read more

These guys top notch. We had a blast and felt like our three instructors were committed to us having fun and being safe. Three of us jumped, our instructors were Safeish Tom, Robbie, and Greg. I worked in aviation for quite a while and can tell you that these guys are the real deal. The have a solid intro, nice equipment, and a plane maintained to 135 standards( for you non-aviation folks this is a good thing). No only did they ensure we had a great time, they let us be part of the fun. Each of us had an altimeter, got to pull the cord to open the parachute, and learned how to fly the parachute. AWESOME. Well done SkyDance, you guys have a great thing going, thanks for sharing with us! read more

I am so happy I did this. I researched a few facilities before choosing SkyDance, as they seemed to have a good focus on safety, as well as good reviews for caring instructors. I worked with two instructors. Tristan worked with me first after I viewed the pre-tandem jump video. He showed me images of the gear I would be wearing, and explained how the next steps would proceed. He was very friendly, positive and upbeat. The instructor with whom I jumped was Chris. Chris was also very positive and friendly, and did a wonderful job of making me feel comfortable. He went through the instructions for what I would be doing throughout the entire process. While we were on the plane, he went through them again. He was always sure to let me know what he was doing every step of the way, so there were no surprises. By the time we got to the edge of the plane, my only real fear was a little bit of concern about whether or not I would do my part properly. However, there was no problem at all. The freefall was awesome! It was beyond my expectations. After the chute was deployed, Chris let me help with maneuvering it. It was an awesome experience and I walked away excited to do it again. I would absolutely recommend SkyDance as a great place to go, especially if you are new to skydiving. The staff are terrific and I wasn't frightened at all like I thought I would be. I truly enjoyed this experience. read more

Wow, incredible experience! Everyone should try it. Its hard to get scared and back out when everyone around you is so pumped. They brief you, do some basic skills training (jumping, landing, orientating in general), and suddenly you're tandem with a diver. My boyfriend and I got in on the Yelp deal, upgraded and bought our second dive on the special before we left. Looking forward to going back! ps- don't forget to bring some cash to tip your diver! read more

This was my first jump and these guys were great. The class was pretty quick and very clear, everyone was friendly, and they all seemed very knowledgeable. Ross was my tandem "coach" and he was a blast, would definitely go with him a second time if I have a choice- and I did buy a second jump as soon as I landed, so I'll be back at some point soon! The only complaint I'd have is that we waited a LONG time between class and actually suiting up, basically sat around for a couple hours waiting for our turn. But other than that, the whole experience was incredible, highly recommended. read more

Such a great experience. Everyone that worked there was incredibly friendly and informative.

This was an off the hook experience. Super knowledgeable staff, excellent equipment, and everything else was out of the world.

Great day today. Jumped for the first time, along with our almost 21 year old daughter. Very professional, Googles was a great tandem jump instructor. read more

Five stars for sure. This is the second drop-zone I have been to and Skydance is leaps and bounds better than the previous which will not be named. From the time I arrived to the time I left was a great experience. The staff were very friendly and attentive to my needs as a client. The facility is very pleasant and among other features it includes a small campground, bathrooms with showers, a play house for the kids picnic tables and lots of shade. As for the drop-zone, it is beautiful from 13,000 feet to the ground. The scene at altitude is wonderful with the Sierra Nevada and Coastal ranges to the east and west and the Bay slightly to the south. I will definitely be suggesting Skydance to my friends and returning again myself. read more

My first experience skydiving and it couldn't have gone better. We had a group of three and every instructor was fantastic. We felt comfortable, safe and happy the whole time. I'd highly recommend this company for anyone in the area. read more

Just completed my first dive and I thought the gang at Skydance were awesome. Ross was awesome at trying to calm my nerves. It helped that I had friends who were also diving. Thanks for making my dive great!!! read more

This place is awesome. I did my first ever tandem jump a week ago and can't say enough positive things about this place. Me and a buddy did the 13000-foot jump and it was amazing. I was really nervous when we were doing the initial paperwork and watching the video, but that went away as soon as I met the guys we were going to jump with. I was with Ross, who was very laid back and easy going, which helped calm my nerves. All of the solo jumpers on our flight were super nice also which added to the experience. I highly recommend getting the video and pictures as I got a video of the entire jump and over 100 still shots. The camera guy, I think it was Jeff, was amazing also. I left with a true appreciation of how good these guys are at their jobs. They are true professionals. read more

My friends and I went last weekend (10/9/11) and we thought we would only do this once but after my first tandem jump which was from 13,000 feet, the feeling was simply describable. You really won't know the feeling until you experience it yourself. We chose the perfect place for our first skydiving experience. From the trainer to our instructors, everyone was so friendly. My instructor was Garon and he was a great guy. The experience was so amazing, we decided to go back today for a second jump. This time my instructor was Tommy and the funny thing was that we met his mom before the jump in the parking lot. Great guy, made me feel at ease and to make the long story short, after my 2nd jump, we decided that we will def go again and take the 6 hour training session and than do our solo jumps... great experience, great place and highly recommend anyone who is thinking about skydiving to check this place out... hk read more

This was a great experience. I had a total blast. I have gone skydiving before, but this was by far my favorite! The staff was great, helpful, caring and FUN! We did the 13K jump so we could pull our own shoots and it truly was a great experience. My instructor was Rob and he was super friendly and made it a great time. My fiance had Charlie and he was just as wonderful. We will for sure go again! thanks :) read more

awesome people. http://www.youtube.com/watch?v=4IIA1VMusGw

I had my first Skydiving experience yesterday for my 70th birthday. It was absolutely awesome. I chose Skydance because some friends of mine had researched the area thoroughly and found it to be the safest and best. When they did their dive, they were really happy so I chose to go the same route. The instructor I had, Greg, was very experienced and really knew his stuff. He made it easy for me. The photographer, Kurt, was amazing. I loved everything about it. I was so enthralled with the dive that I did not pull the chute on cue. Greg pulled it for me and down we came. All the staff were friendly and knowledgeable and I could tell everyone was having Fun. When I ordered the video, I thought I was doing it for my grandchildren. I have watched it 7 times since yesterday and, each time, it brings the lovely experience back to me. All in all, it was a peak experience. Thank you, Skydance! read more

You don't know what you have until it's gone. I've done over 40 jumps at Skydance and after too long of a break, decided to jump at a drop zone closer to my home. My experience at the other drop zone was not horrible but it wasn't pleasant either. Every time I go to Skydance they make me feel like a valued customer and not only a friend but a part of their family. I will now continue to make the two hour drive just so I can jump with the people of Skydance Skydiving. read more

This place was amazing to experience my first sky-dive. I would highly recommend it to any and everyone. All of the instructors and tandem divers were very helpful, reassuring, supportive and a ton of fun. Can't wait to do it again! Thanks for having my back Greg! read more

INCREDIBLE!!! The staff was very friendly, knowledgable and patient. I called the evening before and they penciled me in. My dad decided to jump with me day of and they got him in no problem. Robbie was my Tandem instructor and I seriously could not have asked for a better experience. He made me feel so confident and comfortable. His energy was amazing and I'll request him again next time. That's right - I'm going back! They were short on instructors that day, so waiting in the heat was a bit cumbersome, but definitely not their fault. Friends who came to watch me enjoyed a cold beer at the cafe. No alcohol allowed for waiting jumpers. You won't want to anyway. Be sharp for your jump and don't put you or your instructor's safety in danger. My advice - stretch, put lip balm on, and buy the video package!! I left with a beautifully edited video of my jump and interviews before and after. Not to mention Nick (the camera man) was incredible to jump with. This company takes fun and safety seriously. Go. Go. Go. Go. read more

Go for the jump not a remembrance of the experience (video). I planned this jump with my co-workers (my and one other's birthday) but by the time to jump came around, I backed out. I went to the jump site to support my six other co-workers but by the time the training and video was over, I felt comfortable enough to jump and signed right up. I'm pretty afraid of heights but surprisingly I couldn't wait for my turn to jump. Problem number one: when my co-worker arranged for our jump, she told the front office there would be 10 of us which would have given each of us a $25 discount. In the end, only seven of us jumped and the discount was $20 each, still pretty good. Only, we didn't get to jump together, they split us up into two groups. Made us each a little sad but we still had a great time. (Skydance: please work on this: when groups come together, they typically would like to jump together unless they state such). For the second time, I was going to back out of jumping after paying my money because I wanted a video and they did not have enough camera people for me to go with the second group. I'm thinking this is kinda expensive anyway and I really didn't come to jump and didn't want to make my co-workers splint into yet a third group just for me. I was happy on the ground! Low and behold, they "found" another camera man that they didn't know was there and found a way to not give me a refund. Okay so now I'm jumping with group two, I have an experienced diver that I'll be attached to, and a camera man. So now the jump. I jumped with Charlie Brown, yes that's his name, and he is AWESOME! This is also when I get to meet my camera man Nick, he was pretty nice too. It was so quiet and peaceful in the air, I forgot about Nick until Charlie reminded me to look up into the camera. I was allowed to wave around and guide our decent, pretty cool. When we came down for our landing, I was thinking that wasn't bad at all. Jumping out of a plane feels nothing like falling in your sleep which is what I think terrifies people the most. So now that we're on the ground everyone is high fiving and congratulating one another. Emotions are pleasingly high. The second group is waiting for their video's to be edited and handed out to us. Now keep in mind, I was the first out of my group (group two) of co-workers to jump and the ladies in the office even said my video looked awesome. I'm the first to jump but the last to receive my video. By the time I got my video we couldn't look at another video in the office because the computer kept messing up. We were going to have a birthday lunch anyway. Now we're here from 10:30 until after 2:00 p.m. So no, I didn't look at my USB drive before I left and no, I wasn't encouraged to do so. In fact, I wouldn't even know we could view the videos if it wasn't for one of my co-workers. I opted to skip lunch and head home because I was having a small group of friends and family over to help me celebrate my birthday and I wanted to show my jump video. I inserted my USB drive into my home computer and watched a promotional video for the company but my video was not there. I called Skydance and explained my dilemma. I was told the videophotographer was unavailable because he was on a jump and someone would call me back. I guess I was too anxious because I called backed to a slightly annoyed person answering the phone but when I explained I was having people over at 5 p.m. she stated she understood and even sounded nicer. Nick called back stating he didn't understand how my video was not on the drive could have happened and he was apologetic. In the end, I ended up giving him my Google password to have my video up loaded. I didn't receive my video by 5 p.m. and I was told that it was still uploading because the file was so large. In the end, I didn't get to show my jump video for my party but did get it AFTER my guest left. During the exchange of phone calls back and forth (which is not the way I should have spent my birthday or my party) I told them I wanted a refund for the video. I was told everyone was out of the office and they would make some notes and someone would call me on Monday. When I didn't receive a call after 2 p.m. on Monday, I called them. I was transferred to Donna that stated they didn't give refunds and I received my product in the end and that was it. I wouldn't say she was firm but rude. I asked to speak to a manager and she offered the owner "who would tell me the same thing". Before I could get my story out yet again, the owner cut me off and stated he already knew everything and in fact he was present during my phone calls with Nick. That's when I lost it and stated I was told no one was present to authorize my refund when I initially asked for one. WHAT A LIE, from his own mouth, he told me he was present. I never asked for a refund for the jump which was awesome, I only wanted a refund for the video, which I still think I deserve. read more

Don't buy their video/camera package; it's a ripoff!. It took them over an hour to finish editing a 6 min video and it's not even anything special! It's especially frustrating that staff just blames other staff when asked about why it's taking so long. Secondly, after waiting over an hour and seeing people who wentafter us got their video, the editor sends our video thru another staff. The videograher didn't even have the courtesy to apologize to us face to face. read more