If you're a parent looking for a great play zone, this one is a winner. It's cleaner and more…read moreaffordable than most, with a staff that's genuinely helpful. Since it's inside the mall, it's a perfect home base for a family outing when you need to burn off some energy or entertain several kids at once. - This is a top-tier play space for families. It sets itself apart from the competition with high-quality service and price points that actually make sense for parents. The facility is pristine and clearly well-cared-for, which isn't always the case with these spots. Plus, the mall location is incredibly convenient; it makes it much easier to manage a group of kids while getting other things done nearby.

I'll start with the positive. My son loves it's here, he's very active and he's wiped out after a…read morefew hours here. it's reasonably priced and as the parent I can relax a little more because the play area is secure. The negative. They need to be sanitizing better and more often. I never see the employees cleaning. The foam balls are disgusting and the netting around the play area are visibly dirty. My son has picked up a bug twice from this place and that's even after washing our hands before leaving and bathing when we get home. The first time we thought was a fluke, kids are dirty and great at getting each other sick. We went the second time and the next day and he woke up the next day sick. They also need an age limit. A few times we've gone there have been groups of teenagers running around, playing too rough and hogging play areas.

can't describe my kids happiness when they're at the Play and Beyond Fun Zone. We had a wonderful…read moreexperience at this kids' playground! The area is clean, safe, and well-maintained, with plenty of fun activities.There's a great variety of slides, climbing structures, and swings that kept the kids happily entertained for hours. I especially appreciated the secure layout and the comfortable seating areas for parents. The environment is friendly and family-oriented, making it a perfect place for kids to play, explore, and make new friends. Highly recommend this playground for a fun and relaxing family outing!

We had our daughter's 6th birthday party here and Diana, the owner was so amazing with setting…read moreeverything up. Diana went above and beyond to help us plan everything out for our daughter party. The decorations were amazing. The pricing and process was grea. The indoor play place is clean, organized and has a smaller room for toddlers to play in. There's lots of parking out front, free coffee for adults. 19.99 for kids (they need to wear non skid socks but you can wear your own or buy some there).

My kids loved it! They had such a good time there. And it was for every one of my kids from my…read more12-year-old to my four-year-old. they had a blast. I would love to go there again and let my kids get all their energy out. There was a coupon online that I could have used, but the person at the desk was really nice and she said that I could use that coupon if I wanted to, but there was a better deal since it was a Tuesday and I can get my kids in there for longer because it would be the same price just double the time. I appreciated that level of customer service.

I would give this place 3 stars overall. The kids still had fun, but there were several things that…read moremade the experience disappointing. One issue was the online tickets. The passes we purchased were only valid for 3 months, and there was no reminder before they expired. We bought 6 tickets for the kids, but they got sick and couldn't come in time. When we returned later, we were simply told the tickets had expired. While I understand businesses have policies, a 3-month limit feels too short for families with young children, since schedules and illnesses can easily come up unexpectedly. The staff was polite, but not particularly helpful in trying to find a solution. The facility itself also felt somewhat under-maintained. Cleanliness could definitely be improved, seating is limited for parents, and there's no Wi-Fi available. The required socks are also $5 a pair, and overall the pricing feels more focused on maximizing profit than improving customer comfort and experience. The kids still enjoyed themselves, which is why I'm giving 3 stars instead of lower. I just hope management considers making the experience more customer-friendly for families.

Had my daughter's birthday and everything was smooth. The whole staff and our host Myah was great!read more

We've been coming here since this location was Rockin' Jump, and the transition to Altitude has…read morebrought some great changes. While there are fewer trampolines than before, the new additions more than make up for it. There are three really cool slides and a basketball/soccer court that my son and his friends absolutely love--it keeps them busy for hours. The Pro-Tip: Check the pricing carefully before you buy a single-day ticket. A two-hour pass is around $30, but we discovered you can get a 30-day pass for basically the same price. It was a no-brainer for us and makes returning much more affordable. For the Parents: One of the best parts about this facility is the seating. There is plenty of space to sit, and they've installed enough electrical outlets that you can actually plug in and stay charged while the kids burn off energy. The Only Downside: The concessions are definitely overpriced. Be prepared to pay a premium for snacks and drinks, so you might want to hydrate well before heading in. Overall, it's a fun, clean environment. With the 30-day pass value and the new amenities, we will definitely be regulars here.

I can't even remember the last time I've gone laser tag, let alone one that was for adults only. We…read morecame 30 minutes before our assigned slot and we were able to hang out, get familiar with the facility and sign all the waivers. We also took some cool pictures at the stage that they have. Honestly I had no idea what to expect but my group had such an amazing time. There was 15 of us and we played about 5 games in a span of our 1 hour time slot. Our game master was so great, she had great vibes and was very informative with all of our questions. Either i'm old or out of shape (or a mixture of both) but i was huffing and puffing between the games and I think the timeframe per game was good. The breaks inbetween helped a lot too LOL Can't wait to be back. The missions were really fun!

EMPLOYEES SHoW UP WHEN THEY WANT THEN CUT YOUR TIME YOU PAID FOR BECAUSE THEY ARE LATE. Came at our…read moreset time after booking online and the doors were locked. Waited half an hour and finally an employee came to open the doors. We walked in and he said if you want to play you can only get a half hour because I have another reservation. I said I booked an hour and we were on time but the employees were late. We were told "sorry I can give you some time in the arcade after but with two people it's not gonna be fun anyways so I can refund you and you can get your money back in 3 business days.its obvious this place doesn't care " Outrageously unprofessional place". Booked online and prepaid. Do not come here go elsewhere.

One of the smallest indoor playcenters I've been to.. Attended a toddler's private birthday party…read morehere and does get a bit crammed if you have a larger party. It's a flat $500 to reserve for 4 hours. They let you bring in any food you want. They also have a fridge for you to put drinks in for your guest. Staff greet guest as they come in. You don't have to worry about attending the entrance door if your guest have birthday gifts, staff will save it in a pile for you. The play area is completely enclosed and well padded, great for small toddlers. There is a trampoline, large ball pit, slides, crawl space areas, plastic toddler rocking horse and many other things for kiddos to explore.

Just had my daughter's 6th birthday here this weekend. Amazing! Things couldn't have went…read moresmoother! We booked 10am-2pm spot and that was a great decision. We had about 16 kids totally and a handful of parents. I loved that it was private and just my party. They handed out goodie bags for me. Received the gifts and before hand helped with setup! Loved it here and would definitely recommend. Great communication with any questions or concerns we had. Party ended at 2 but we were definitely told in advance we needed to be cleared out by that time so they can prepare for the next party! Not a problem at all! We will definitely be back for free play!

We love playing here! They offer an enormous bouncy area and then fun arcade games and claw…read moremachines. Our son gets out all his energy and then the rest of the day is easy!

I had a good time here at funbox the man in the front gorge was so helpful and kind i would…read moredefinelty come again!

I attended a birthday party here for my sister's child, and unfortunately it was a terrible…read moreexperience from start to finish. From the very beginning, you could see the confusion on everyone's faces. As guests walked in for the party, no one knew where to go or what to do. There were multiple parties leaving and arriving at the same time, with easily over 100 people crowded into the lobby. Check-in was a mess, and people were standing around frustrated and confused. There was only one staff member at the front desk trying to manage everything--waivers, wristbands, socks, and questions--while dozens of parents and kids tried to get her attention. The lack of organization was unbelievable. When it was time to go into the party areas, the chaos continued. While we understood the rooms were not private, the setup was so unorganized that you couldn't tell which kids belonged to which party. People were sitting everywhere, staff were scattered with no clear direction, and the entire area felt overwhelming and poorly managed. Another major issue was the grip socks. I understand requiring them for children, but forcing adults to purchase them as well feels like nothing more than a money grab. We already signed waivers, so this was unnecessary and frustrating. To make matters worse, the place felt dirty and not well maintained. We have attended birthday parties at places like Pump It Up in Chino in the past, and the difference is night and day--those parties were clean, organized, and stress-free. This experience was the complete opposite. Paying close to $1,000 for a birthday party that was chaotic, unorganized, and dirty is unacceptable. I would never recommend this place and will definitely never return. Do not waste your money.

My son and I both love this place. So much fun and great way for us to get some energy out and have…read morefun before dinner and bedtime. I appreciate how clean this place is! Lots of things to do here

Recently held my son's 1st birthday and everything was great! Service was amazing and they…read morecommunicated well with me from day 1. The playground itself was clean and we had no issues with any of the kids. Love that they have a baby area too. They left you cater your own food. They also help with some set up and some break down. Our group had a blast! We liked the idea of an enclosed party space since we have so many kids in our family/friend group. There is like a 100 people limit though (including kids) as they don't have a lot of sitting space. We brought extra tables and chairs to help with that which wasn't a big deal. We felt everything was clean and I see them actively cleaning the place when we left too for the next party. We would come back again.

It's soooo dirty. I understand normal wear & tear but this is by far the dirtiest indoor playground…read morewe've ever been to. I booked for my son's birthday based off reviews and thought I'd bring my kids before so we can check it out and I regret booking so much but don't want to lose out on my deposit. I'm a little embarrassed bringing guests here but we definitely won't be coming back after that. This playground really does have so much potential & my kids had so much fun but I can't get over everything that has to be fixed and DEEP CLEANED

My daughter is new to this gym, and so far, we're really happy with the experience. The classes are…read morealways full, which shows how popular and trusted the program is. Despite the high volume of students, the gym is run in an organized way. My daughter is a visual learner, so we really appreciate that the coaches take time to demonstrate the skills (either themselves or by using students as examples) rather than just explaining things verbally. This has made a big difference in her learning. Another thing I love is how clean the facility is. The staff is constantly cleaning the floors, equipment, and restrooms, which is especially important given how many kids are in and out throughout the day. You also don't often find a gymnastics facility that can accommodate and have enough seating for 50+ parents to sit comfortably on the sidelines while watching and waiting. It makes the experience more pleasant and welcoming for families.One of our favorite things is their flexible makeup class policy. Whether it's a trip or your child isn't feeling well, and it's so nice that they offer options to make up for few missed classes.

My 2 year old son and I attend the busy bees class here and love it so much! So many motor skills…read moreworked on, playing with others, and building confidence, and best of all we both have fun! Want a safe and fun place for your kids to play and learn, look no further!