Pet Supermarket is incredibly convenient, whether I need to run in for a last-minute emergency item…read moreor am stocking up on essentials in advance. The store is always well-organized and easy to navigate. Plus, a lot of people don't know this, but they actually price match! It's a great peace-of-mind perk that saves me time and money. Highly recommend!

Cute little pet store. The staff are always helpful & friendly. It's my favorite pet store in…read moreDenton.

This is the second Birdhouse I've had Matthew make me. He did a great job and made to exactly how I…read morewanted it. Workmanship is amazing and he sends pictures updating me on the progress. He replies to all my questions promptly and will make suggestions to help and improve my project! If you're wanting a quality Birdhouse, go no further that "BirdYourHouse" and have Matthew hand-make you the one of your dreams. Just send him a picture of what you're thinking and leave the rest to him!! :) Plus, it's MADE IN USA!

We ABSOLUTELY LOOOOVE this place!! We got two rescue dogs…read moreand we only go here for their dog food. We even got both dogs their new collars here.

this store had everything I was looking for and more. I left feeling accomplished. I live an hour…read moreaway from any Pet Supplies Plus store so it was great to get what I needed while I was away from home

I visited this store despite seeing a number of negative reviews and wanted to form my own opinion…read more The store appeared sanitary and well organized, with clear signage that made it easy to navigate. However, the store was not fully stocked, which made it difficult to find some of the items I was looking for. Additionally, the grooming station did not have any attendants available during my visit, which was disappointing for customers seeking grooming assistance. The biggest area for improvement is customer service. While the store itself appeared clean and orderly, the level of service provided was inadequate and did not meet expectations. Improving staffing with new people and customer engagement would greatly enhance the overall customer experience. Overall, the store has some positive qualities, but there is considerable room for improvement in service and product availability.

This is one of the only places that carries the cat food that my Knoah specifically needs…read more Everyone's always super friendly. I am greeted at the door every time. Everything is usually very easy to find, and you can always find good discounts.

we bought two baby chicks from them. one of them was way smaller than I thought normal and she was…read moreso weak. turned out she had vent gleet and was on her last hrs. her entire body was covered in white crust and no matter how I tried to soak her and clean her, it was to no avail. she had this horrible smell to her and she not only suffered but died in my arms. this was completely preventable IF this company actually took care of their chickens and paid attention to them. will never go back and would never recommend. been having chickens since 1997 and I can honestly say I have never seen such a bad case in my life. disgusting humans who would neglect something in their care this bad.

It's amazing how easy it is to forget that feed stores like this are incredibly varied and have so…read moremany options to choose from. We've been using the Mobile Vet they host in their parking lot on Saturday mornings for years. Typically we leave right after because I don't have a farm and one of my dogs thinks she's guarding me from the roosters and will bark her head off if she sees one. So when we stopped in a couple weeks ago, it was actually my first time going inside and really looking at their products instead of just passing through. I was in awe of what they carried, even though I really shouldn't be. Of course they carry the things I expected like hay, livestock feed, baby chicks and supplies to manage their care like mesh, medicines, grooming tools and fly sprays. They also have lawn care, pest control and supplies for birds, rabbits and wildlife that I hadn't thought of before. It's a great place to get everything from horseshoes to shavings to gardening tools with a decent selection to choose from. I wasn't expecting their pet and home goods section to be so big though, and what started out as a quick stop to check for dog food options and a new stake for leads, turned into an hour of wandering around and purchasing way too many things for our pets, lol. They exceeded my expectations in terms of pet medicines. I was anticipating a couple of flea options and maybe several vaccines, but they even had products for anxiety. The amount of dog treats to choose from floored me AND they have the bulk style section for certain treats and chews. I haven't seen that outside of WinCo! Their feed bowl choices were much larger than I expected too, including a variety of sizes, the self feeding bowls and at least one of those puzzle bowls that is supposed to slow down their eating. I can't believe their pet selection is just as big as their livestock selection, I really expected it to be more of an afterthought, but I was not disappointed. I was very impressed to see the offerings they had for my older dogs in terms of food and treats as well, both my dogs loved the probiotic treats I bought here. They had a display of spices at the counter, as well as local honey, I'm totally a sucker for local honey! The prices were fair and I thought the total amount we paid for two armfuls of products was pretty reasonable. I can't speak for all items, but I recognized several brands I normally buy at grocery stores and they were several dollars cheaper here. Warning, it's hard not to buy a chick upon entry and exit. This place is SO cool!!!

I wish, I had their pics at this time, you'd see how great my pups look! For our two Cairyn…read moreterrier mix pups, we started with Beaus this spring after an unsuccessful search for kind, competent, and dog loving groomer(s). These people fit the bill in a big way. Our two babies come out with their pretty bows on, looking really fine. The cuts were just right and one dog, Starbucks, was so impressed with herself, that it's funny how she perched like a sphinx on the back seat!. They have been patient with our crazy schedules, often getting mixed up, and a couple of big illnesses this past May. They also do just about any reasonable request, such as medical soap shampoos (Starbucks has bad skin allergies, we bring the soap, of course). They are always on time with pickups and they do extremely well with handling us, the always worried and ever- calling parents! In short, if you want your dog to have grooming done by someone who actually likes your pup, and gives it hugs and is kind too--this is the place to get wet!

Amazing job with special needs dogs who don't get groomed often. They are kind and gentle with themread more

Petco Grooming: I brought my two longhair Chihuahuas in for a grooming. It's our second time. I…read moretell you they butchered their beautiful tails. They look ridiculous. Also for some reason, my bill was about $45 more than the first time. I asked them to do the exact same service. If I could give -5 stars I would. I was crying in the store it was so bad. They had the nerve to ask me to come back and they would do better next time. ARE YOU KIDDING ME????

-10000 stars. Come here to get my crickets and it is always SOOO hard to get someone to help me. I…read moredon't know where the employees hide or what they are doing. BUT MORE THAN THAT!! I bought a frog from them in 2022 who immediately started showing strange behavior (seizure like mannerisms, getting knocked on her back and unable to correct herself, among other highly unsettling things). She died less than 2 weeks after I got her. I tried to call the Petco multiple times to speak to their ordering manager (or even a regular manager) to discuss this because I had done a TON of research and thought that it was a potential problem with the breeder they got their frogs from. I tried calling for WEEKS and the manager was somehow never in. I tried emailing a big document with photos and research. Never a response. I STILL go into this Petco and see frogs with the same sores/discoloring my frog had + improper housing practices (keeping larger frogs with baby frogs who are in danger of being eaten by the larger frogs).

The store is located in the southwest corner, within walking distance of several restaurants. After…read moretreating themselves, owners can stop by to get a treat for their best friend. Similar to the other Southlake location, there were two tables of treats. One had a variety of frosted cookies, of different colors, shapes, and prices. The other had birthday-specific treats and cake mixes. A couple of treats caught my eye. One was a pecan cake of significant portion, served in a tin container. The other was a frosted, rectangular-shaped sandwich cookie. For this occasion, I chose the latter. For the cookies, there were small pouches. I had concerns about storing the treats in open pouches. When I went to purchase the treats, an employee placed a sticker to close the pouch.

Went in as a first-time customer and left unimpressed -- not with the groom itself, but with how…read morepricing was handled. Nobody at check-in could confirm the price. The groomer quoted $80, I agreed, and then a different employee told me it was $95 after the fact. I paid it to avoid a scene, but when they asked about booking again, I declined and told them exactly why: two different price points for the same service isn't how you build trust with a new client. Rather than owning that, I got a lecture instead of an actual answer. A first visit should build confidence, not raise questions about whether the price you're quoted is the price you'll pay. Response to owner: I appreciate the response, but this reads like a template. An apology doesn't explain how a first-time customer ends up with three different staff giving three different answers on price, and it doesn't address the $15 gap between what I was quoted and what I was charged. "We'll improve communication" isn't a resolution -- it's a placeholder for one. Happy to reconsider my review if that actually happens.

Love this place. Very friendly and my pup is in and out. Not there all day like other places.read more

Amazing service. The staff is so kind and treated my baby amazingly. They get busy so sometimes it…read morecan be hard to get an appointment at certain times of the year but it's always worth it