wanted to bring to attention some ongoing concerns regarding the older receptionist. Unfortunately,…read moreshe often comes across as unprofessional and unfriendly when speaking to clients. * She does not greet or speak to clients in a friendly or welcoming manner, either in person or over the phone. * She has repeated comments that nail technicians have said about clients, which feels inappropriate and unprofessional. * When a client needs to cancel or reschedule, she makes them feel guilty rather than understanding the situation. * She frequently acts as though she is in a management position, though she is not, which creates confusion and discomfort for both clients and staff. Overall, her attitude and behavior do not reflect the level of professionalism or warmth expected at the front desk and can negatively affect the salon's atmosphere and client experience.

Pricey for a nail soak off…read more was charged $40 and I even bought my own nail strengthener and polish. Th e nail tech cut my natural nail without asking. So I told her she should have asked first. Will not go back‼10/23/24

I had a basic manicure and pedicure from Daisy. She was was punctual and ready for my appointment…read more She is friendly yet focused on her skills. I was very pleased with the service and will recommend her to my friends and neighbors.

Came here an hour before it closed and they still had wonderful customer service I came for a nice…read morecalm pedicure and that was what I got the price was reasonable $55 and the message was wonderful message chairs were top tier and the vibe was right and the place was clean I will definitely go back I didn't even know they were there right in between hobby lobby and tom foolery in Middletown!

Bright, clean, friendly. most of all - i had 2 very painful ingrown toenails- they were able to…read moreget them both with minimal pain and immediate relief. i highly recommend

It was great my toes look amazing! The smell in there was little strong but it was very clean…read moreenjoyable for a girls day.

I've had several terrible experiences coming here so save yourself the headache. I tried to give…read morethem the benefit of the doubt, but they are just terrible people. Came in to get my nails removed, and when the girl was "finished" I pointed out that there were still a bunch of liquid gel left on my nails. She kept trying to remove it with another nail, but kept going under my skin. She wears glasses, so I guess she can't see well idk. It took for an older woman to come in finish the job, but she still didn't even get it all off. She grabbed my hands very aggressively and I could tell they were talking about me. Very nasty and rude people. Don't come here!

From impressive to CHEAP and RUDE, awful customer service. As long as you're paying, they are nice,…read moreaccommodating, and so fakely sweet. But call them out on their mistakes or bad work - TWICE within 10 days - and they turn into RUDE, cheap, ignorant people. Let me explain . . . (Thursday) I went to get a pedicure before vacation, paying extra for both gel and for French tip design. The pedicure was great! I paid $58 - even tipped the tech $12 because I was so happy. I was very pleased when I left the salon and excited to show them off - I thought they looked great. (Friday) One of the gel finish on a nail had lifted and come off. I had not done anything out of the ordinary to cause this - I wasn't climbing thru rocks or dragging my toes. I returned to the salon and they fixed it - no questions asked. I tipped another $5 for the GREAT customer service...or so I thought. (Sunday) we left for our cruise. Each day I notice some lifting around the cuticle, but nothing major. (Tuesday) the gel finish on my big toe was breaking off and chipping. It was looking terrible. Then another started and another... (Wednesday) the big toe was completely gone with another ready to fall off. And another and again another. (Thursday) the gel finish on THREE nails was gone. I ended up just taking off the many that were lifting and trimming the few that were left. Spent the rest of vacation with plain toes, not what I wanted at all, or what I had paid for just ONE week ago. This was NOT what I expected from a pedicure, paying EXTRA for both the gel finish and French design. I have NEVER had an issue with it lasting just 5 days. I have gone weeks in the past from other salons. (Sunday) we returned from vacation late evening - salon closed. (Monday) salon closed (Tuesday) I returned to the salon WITH PICS to show the deterioration of my pedicure over the first 5 days. They were not interested at all in seeing the terrible work that their nail tech completed - TWICE. I had spent $75 on this pedicure, including the two tips I had given. I thought that an express pedicure - quick scrub of the feet and maybe file - was not too much to ask. There was ONE other customer in the salon. Other techs were sitting doing nothing. It's not like they were busy. They told me no - just a polish change. I told them I thought I would be compensated in some way for the terrible work that was done twice and a quick pedicure was not too much to ask - it had been 10 days - 5 of which I had bare nails. They just ignored me and said just a polish change. Then they RUDELY spoke to each other in their native language. So so so rude. This may seem petty to some, but I do not get pedicures very often and i was excited ... it was special for my vacation, since I would be wearing sandals the entire time. The fact that they just blew me off and acted like it was an inconvenience is very disturbing. I will NOT ever go back to this salon and I recommend that no one wastes their time going here. I should've just polished my nails myself.

Terrible experience at this salon. I made two appointments for the same time so that my husband and…read moreI could get side-by-side pedicures. His appointment started on time, but I waited for 45 minutes. When I finally said something about the wait, I overheard the technician tell another tech that he didn't want to take me because he wanted to go to lunch. I'm guessing they forced him to do my pedicure and he seemed super pissed the whole time. I think I lost a few layers of skin from how hard he was exfoliating. All in all, a terrible experience. Full disclosure, my husband very much, enjoyed his pedicure from his technician.

Why is this place still in business? They are an assembly line business. They will over book and…read moremake it seem like your fault. Then told me I was wasting time asking questions when they had me waiting 30 mins after my appointment because the lady who was supposed to do my nails was JUST starting with someone else. So i questioned who would help me and they had no answers but to tell me i was wasting time asking. ATP, I already wasted MY time so wasting yours should be compensation. I walked out. No need to entertain a dumb conversation

Nina, Bah, Tanner & Kim are amazing people. They are focused on family, theirs and the customers!…read moreEvery service each of them exceeds my expectations. Thanks,

I have been several times with different service providers each time and have always been happy!…read moreExcellent service every time very friendly and acomodating!

Hair color and shaping? I would like to have that done. Do I need to make an appointment?read more

Nicole is amazing! I always go in not knowing what I want done with my hair, and she works her…read moremagic. My hair always comes out looking fabulous! Best hair salon in Middletown DE ever Nicoleeeee My Fav

Ive been going to this salon monthly for pedicures for some time - very clean, professional setup…read moreand a good value.

I've been a regular customer of this business for a while and loved their services. However,…read morewhenever Mr. Lee did my nails, and I would leave quite unsatisfied because he's more of a business person than a nail technician/specialist. What happened yesterday was beyond believable. I went in for acrylic nails. He asked me whether I wanted it long, to which I responded, "No." He proceeded to do my nails, and I just let him do his thing. I reckon he steps in when there's no one available. At some point, I told him I wanted it oval. My regular nails are so short. He told me they were so short, and he possibly couldn't shape it oval. He hadn't added the acrylics because he had interpreted my "no" as I didn't want the acrylic extensions. I had even said I wanted "French tip" with the acrylic. He kept complaining and arguing with me about what was said or what was not said. I decided 'enough was enough'. Let me just pay and leave. At 1st, I had agreed that he could just paint it as it was so we could move on. However, he kept arguing with me, and Ms Kay, the owner also defending him, that I said I didn't want acrylic and now I'm saying something different when she hadn't even heard the conversation when it occurred. At the end of the day, my nails were left midway, with acrylic powder on it, no paint, just undone, and awkward. There was no "I'm sorry" and no attempt to make it better, just arguing. Nobody has to be treated like that by any business. I didn't disrespect them in any way and didn't deserve to be treated like that. I wish to convey that it's important to be mindful of how you treat all your customers because we all matter, and you may also need someone else in a different setting.

Upon entering Le's Nails, I was greeted by the front desk person who was very friendly and…read moreinviting. I had an appointment and they got me started with the Mani Pedi. My technician is Scott. He is fantastic!!! Today's Mani-Pedi was a spa Pedicure. If you do not get the full massage and foot treatment, you are depriving yourself. I love the deep tissue massage on my feet & legs as I do a lot of walking and standing and having someone take care of my feet in such a way is wonderful! The Manicure was again, relaxing. Personally, I really love getting the gel polish as I do not have to worry about doing any work between my next appointment in 2 weeks. Scott is always attentive and always does a great job. While it appears that others have had a bad experience, I have not ever had one. I have also not ever witnessed an issue that was not immediately resolved. People who come seem very happy with the services that are provided. There are also tons of repeat customers. Ps: this salon is very hygienic and have not ever seen them even attempt to use the same utensils that were not sanitized and the package opened in front of each customer. The Pedicure area is immaculate. They are constantly cleaning. These are very important points to know of a nail salon. Have fun!!!!!!

please do NOT go here to get your eyebrows or upper lip waxed here. the service was nice but…read morehowever the way the service was executed was not. i have scarring along the bottom of my nose from where the HOT wax was applied. i felt the lady blow on the wax and sometimes i would the lady blowing on my face. the waxing strip was removed very roughly and i have a lot of lifting on my skin. i've gotten my eyebrows done for 7 years and have NEVER had an experience this horrible. at the end of the appointment i asked for no lotions or liquids to be applied and she applied what smelt like rubbing alcohol and it burned my skin as well. not to even mention she didn't get all of the hairs off my eyebrow either

Nice people, but 24 hours after a gel mani pedi and they are peeling. One whole nail peeled right…read moreoff. And I was speechless when they gave me the total of $125 for a gel mani/pedi.

Since moving to Delaware, I've been to quite a few nail salons in the Middletown/Townsend area and…read morethis is by far my favorite! Scott always does and amazing job with my nails. I've had other techs do my pedicure and they are great as well. They do try their best to decrease wait times and I appreciate that.