wanted to bring to attention some ongoing concerns regarding the older receptionist. Unfortunately,…read moreshe often comes across as unprofessional and unfriendly when speaking to clients. * She does not greet or speak to clients in a friendly or welcoming manner, either in person or over the phone. * She has repeated comments that nail technicians have said about clients, which feels inappropriate and unprofessional. * When a client needs to cancel or reschedule, she makes them feel guilty rather than understanding the situation. * She frequently acts as though she is in a management position, though she is not, which creates confusion and discomfort for both clients and staff. Overall, her attitude and behavior do not reflect the level of professionalism or warmth expected at the front desk and can negatively affect the salon's atmosphere and client experience.

Pricey for a nail soak off…read more was charged $40 and I even bought my own nail strengthener and polish. Th e nail tech cut my natural nail without asking. So I told her she should have asked first. Will not go back‼10/23/24

A perfect pedicure!! Nsobi was kind and gave me a wonderful pedicure!! Happy to have found a nail…read moresalon close to home.

I chose this nail salon because of the great reviews, but unfortunately, my experience was very…read moredisappointing. I sat in chair #1, and the nail technician didn't greet me or introduce herself. She immediately started doing my nails, and from the beginning, her energy felt very unwelcoming. While doing my nails, she repeatedly nicked my skin. At first, I didn't say anything, but I pulled my hand back slightly to show that I was uncomfortable. Instead of checking to make sure I was okay, she pulled my hand back and continued being rough. Once I spoke up about it, she told me to go to another chair. At that point, I was already uncomfortable and didn't feel confident continuing with another service. The manager did apologize and tried to find another appointment for me, which I appreciated. However, by then, I no longer felt comfortable and decided to leave. I understand that mistakes can happen, but I believe customers should feel welcomed, comfortable, and respected when receiving a service. Unfortunately, that was not my experience.

Certainly, finding a reliable and consistent nail shop can be a challenge, but it's reassuring that…read moreyour nail experiences have been generally positive despite the initial welcome not being very warm.

Great experience with a pedicure with Tammy today! Called ahead for an appointment and they fit me…read morein the day of.

I love this place! The service is top tier amongst nail salons. I always walk in and immediately…read moregreeted and asked what service I will be getting that day. The salon is beautiful, the technicians are professional, which makes me feel relaxed & comfortable enough to enjoy my experience there. The prices are a little on the high end, but worth it in my opinion. The icing is the drink they offer with each service. They do not water down their drinks either. I can't say enough good things about this place!

I didn't receive a pedicure and manicure worthy of the high prices…read more The cuticles look dry and the polish does not look professional on my fingers or toes. I will have to take it off. They offer wine and drinks? I wasn't even offered a glass of water.

My tech, possibly an owner, older lady, seemed accommodating because she asked me a couple times to…read moretell her what I like or didn't like about the shape but when all said and done these nails were thick and uneven. Length and thickness varied.. Even the almond French paint was inconsistent which I didn't notice at first.

The best nail place around! Most affordable Friendly, clean and the employees are very nice!read more

Switched from Acrylic to dip and I'm almost 2 weeks in and they still look great! I was always told…read moredip wouldn't work well with my nails. Helen fixed me up nicely. Of course the appt was longer than expected because I switched my service. I'm very pleased with my decision to go to NE Nails

The salon is very clean and hygienic. Lola who did my gel pedicure was very gentle. I was very…read morepleased with how beautiful my toenails looked. I also had a plain manicure. My nails looked great when it was finished. Overall, a good experience. I'll be back.

Nina, Bah, Tanner & Kim are amazing people. They are focused on family, theirs and the customers!…read moreEvery service each of them exceeds my expectations. Thanks,

I have been several times with different service providers each time and have always been happy!…read moreExcellent service every time very friendly and acomodating!

I've had several terrible experiences coming here so save yourself the headache. I tried to give…read morethem the benefit of the doubt, but they are just terrible people. Came in to get my nails removed, and when the girl was "finished" I pointed out that there were still a bunch of liquid gel left on my nails. She kept trying to remove it with another nail, but kept going under my skin. She wears glasses, so I guess she can't see well idk. It took for an older woman to come in finish the job, but she still didn't even get it all off. She grabbed my hands very aggressively and I could tell they were talking about me. Very nasty and rude people. Don't come here!

From impressive to CHEAP and RUDE, awful customer service. As long as you're paying, they are nice,…read moreaccommodating, and so fakely sweet. But call them out on their mistakes or bad work - TWICE within 10 days - and they turn into RUDE, cheap, ignorant people. Let me explain . . . (Thursday) I went to get a pedicure before vacation, paying extra for both gel and for French tip design. The pedicure was great! I paid $58 - even tipped the tech $12 because I was so happy. I was very pleased when I left the salon and excited to show them off - I thought they looked great. (Friday) One of the gel finish on a nail had lifted and come off. I had not done anything out of the ordinary to cause this - I wasn't climbing thru rocks or dragging my toes. I returned to the salon and they fixed it - no questions asked. I tipped another $5 for the GREAT customer service...or so I thought. (Sunday) we left for our cruise. Each day I notice some lifting around the cuticle, but nothing major. (Tuesday) the gel finish on my big toe was breaking off and chipping. It was looking terrible. Then another started and another... (Wednesday) the big toe was completely gone with another ready to fall off. And another and again another. (Thursday) the gel finish on THREE nails was gone. I ended up just taking off the many that were lifting and trimming the few that were left. Spent the rest of vacation with plain toes, not what I wanted at all, or what I had paid for just ONE week ago. This was NOT what I expected from a pedicure, paying EXTRA for both the gel finish and French design. I have NEVER had an issue with it lasting just 5 days. I have gone weeks in the past from other salons. (Sunday) we returned from vacation late evening - salon closed. (Monday) salon closed (Tuesday) I returned to the salon WITH PICS to show the deterioration of my pedicure over the first 5 days. They were not interested at all in seeing the terrible work that their nail tech completed - TWICE. I had spent $75 on this pedicure, including the two tips I had given. I thought that an express pedicure - quick scrub of the feet and maybe file - was not too much to ask. There was ONE other customer in the salon. Other techs were sitting doing nothing. It's not like they were busy. They told me no - just a polish change. I told them I thought I would be compensated in some way for the terrible work that was done twice and a quick pedicure was not too much to ask - it had been 10 days - 5 of which I had bare nails. They just ignored me and said just a polish change. Then they RUDELY spoke to each other in their native language. So so so rude. This may seem petty to some, but I do not get pedicures very often and i was excited ... it was special for my vacation, since I would be wearing sandals the entire time. The fact that they just blew me off and acted like it was an inconvenience is very disturbing. I will NOT ever go back to this salon and I recommend that no one wastes their time going here. I should've just polished my nails myself.