I had a great experience with Aspen from Junge in Hiawatha. I traded my Wrangler for a 2015…read moreSilverado. This was my first truck so I appreciated Aspens patience with all my dumb questions. A day or two after the sale, I noticed that no floor mats had come with my truck. I contacted Aspen and he ordered me new mats. Really nice ones too!!! The team there is not high pressure. In fact, the first day we went there, we just wanted to check out the inventory. They left us alone instead of most dealerships that come running out the minute you pull into the driveway! Thanks Aspen for a nice experience and a great truck!

The sales process went fine, but things changed completely once I reached the finance department…read more The finance manager told me that buying an extended warranty was mandatory to secure the loan from the bank. Plus, I arrived with an outside bank pre-approval rate, but they insisted on running my credit through their lenders. The finance manager gave me a rate that was higher than what my lender actually approved for me, so he just wanted to pocket the dealer markup. Very dishonest.

Online scheduling Communication via text…read moreReasonably priced Quick oil change Went to Theisens for popcorn while we waited

Called about selling my well maintained car. Told them about everything going on with my situation…read moreand about my car. They said they could work with me and to bring in the car to appraise it. Showed up and they never even looked at the car. Adam went to the counter for 10 min and came back and told me they couldn't get to what i wanted. I needed 18110 in order to sell and I had no control over that number. Kbb trade in showed 16500-19600 as a trade in range. Which tells me they just wanted to low ball me. What an absolute waste of everyone's time. At least look at the car.

I have personally purchased 2 different vehicles from this dealership and helped two family members…read morewithin about 10 years. Each time was the same...fair prices, respectful staff and fast processing. Every time I have purchased a car from anyone else, I have noticed how much better this dealership is. I wish every sale was this painless

I'm not a big fan of the dealership down here in Iowa City, so I started shopping around for an oil…read morechange. Came across Lynch, who quoted me a price just over $46.00 for my Encore. That's for DEXOS oil, by the way. They got me in and out within 90 minutes, which I thought was pretty damn good for a dealership w/out an appointment. Mats got vacuumed. No BS upselling and very friendly staff. Comfortable chairs are available in the lounge, along with complimentary snacks and beverages. I never got approached by a salesman trying to convince me to trade-in my car or any other nonsense like that. Even though its a 25 mile drive, I'm happy to take my car here and I will be back in the future.

Very professional and accurate analysis of the repairs that I needed, after the repairs? My car was…read moredriving beautifully , 5 stars

Ive done business with them for 5 years. They hire a new general manager and he has no respect for…read morecustomers and no regard for family safety. I bought 2 vehicles from them and because one was a lemon and had multiple repairs under warranty and others that were supposed to be under warranty, but they said that part was not covered. I went in to see why they canceled multiple times for a repair I needed and when I was there they reccomended I should go to the Audi dealer instead. As I was driving to the Audi dealer I received a phone call from the general manager saying that I am always mad and he Milo get wants me to come to the business. And he was calling to make sure I did not write a bad review or as he said blow them up online. I explained that they have been trying to fix the same issues multiple times and that is why I am in a bad mood. So a couple months have gone by and I did not write any reviews but I am now because I was having work done at the neighboring mechanic shop and they noticed I was missing a lug nut They said to go next door to euro and buy one. I went o er there and the manager came out and said he would not sell me a lug nut and told me to go somewhere else. Said he does not want to do business with me. So my families safety was definitely not a concern for him. This used to be a good company but the new manager is not a good person. I will add that the service manager D.J. is a great person and the only reason I have stayed doing business with them this long and bought a second vehicle. I trust D.J. and believe he tried to do the best he could with what the company allowed. Based on the general managers demeanor, and just friendliness and professionalism I would NOT recommend this company anymore.

We had a really easy time exacting a used car purchase with a really quick turnaround.read more

One star is appropriate for this place since I did actually get to test drive a car. I made an appt…read morea day ahead to drive a Wrangler Unlimited. On the website you can enter a price as an offer. I entered the price of $19,000. This was a little low but I was hoping we could negotiate. A coworker recommended this place to me. I visited the dealership and was late due to the construction (they didn't tell me!). I was given a salesperson who did not know anything about a Jeep Wrangler Unlimited! What's the horsepower? "Um, don't know, I'll have to ask" Is there hill descent control? Is there hill start assist? What is the engine? What are the tires? "Um, I'll have to get back with you about that". The guy was nice and there was no pressure. But really, he couldn't answer any of my questions. I told him about my price offer and that I had done research and thought it was pretty reasonable since the car is not new but used and there are better offers in in the area. He asked me if there were any other cars I was interested in. I said a Subaru Forester. He said he would go look and see if they had any on their other lots. He disappeared for some time and then returned with the manager. The manager told me there was no way I could get a Jeep Wrangler Unlimited anywhere around here for $19k. He said he looked at all of McGrath's lots and there was just no way. He showed me some computer paper which had a price of $25k which he said was the price they bought the car. Are you kidding me! What a bunch of malarkey! He said he would go down $500 but no more. Well, I thanked him for his time and walked out the store. I never did get the info on the Subaru or any of my Wrangler questions answered. It's probably for the best since I doubt the salesperson I was with knew anything about a Subaru either. They should have just told me they couldn't meet my price instead of wasting my time. The whole time I was waiting for the salesperson to find out about the Subaru, they were in the researching if there were any Jeep Unlimiteds for $19k? Really?! Why didn't they just come out and tell me straight up they couldn't meet my price but they could help me find another car? Instead they made me look like I was a liar! I guess it's okay for the salesperson to lie but if a customer is lying, then the management will spend 30 minutes doing research to find out if the customer is lying. Iowa is not a good place to buy a Jeep since they are overpriced here due to their popularity. Chicago is the best place to go to find a fair price. It's not as popular since most urbanites want a fuel efficient car. This experience left me really bad impressions of McGraths and Jeep. Only go here if you want a car that is overpriced and you are not willing (too lazy) to go to Chicago for a fair price.

No pressure sales. Quality cars. Great price. I bought a car there and was very happy. The only…read moreissue is that the Hyundai I bought had a 5 year 60k warranty. There was still 8k miles left on the warranty, and car was labeled with factory warranty. The problem was that the 5 years was up so there was no factory warranty left. They added their own 1k mile warranty to make up for it. I appreciated their attempt to rectify. The vehicle is a great vehicle and I have had no problems with it.