I bought a car less than three weeks ago and I drove it down south and found out the air didn't…read morework. It's still under the dealer warranty and so I took it in. They cannot fix it cause it's too cold so they told me to come back with a warm and they would make a note of it so it was still covered under warranty. MELISSA VONG basically said F U. If we can't fix it now you're gonna pay for it yourself even though it's not my fault because it's too cold and told me i'd have to buy the extended warranty. The service people even said that they don't think that's fair to me because I brought it in within the warranty period. If I ever treated my customers like that, I wouldn't have a business.

I had a very frustrating experience with McGrath Buick GMC Cadillac in Cedar Rapids, IA…read more I found a Nissan 350Z listed at their Cedar Rapids location and placed an online hold that was advertised as being good for 24 hours. I live about an hour and a half away, so I went to the McGrath dealership in Davenport instead. A salesman there told me he would handle everything and have the car brought down to Davenport for me. After that, I received a call from Russ Beltz at the Cedar Rapids location. I informed him that a Davenport salesman was already assisting me with the purchase. At this point, two salespeople and one manager were aware that I fully intended to buy this vehicle. I was told the car could be brought to Davenport the same day, which never happened. Later, I received a message from Russ Beltz stating that the vehicle had been sold -- despite knowing I was actively trying to purchase it and had been told it was being transferred for me. The lack of communication and follow-through was extremely disappointing, and it felt very unprofessional given the assurances I was given. Overall, this experience wasted my time and left me with no trust in their sales process. I would not recommend this dealership if you expect honesty, coordination between locations, or respect as a serious buyer.

This dealership is a wonderful place to deal with. They are friendly and courteous and you don't…read morehave the high pressure long time weight that you do at bigger car dealerships. I've bought two vehicles from these folks now and the third I will purchase from here again, forget what you hear about JD BYRIDER. Forget the gossip forget all the crap the service center has wonderful people working in there and the big wink wink smile smile.

AFTER PURCHASING MY VEHICLE ALMOST TWO WEEKS AGO, MY CAR HAS BEEN IN THIER SERVICE DEPARTMENT…read more"Everyday" I've sat in my car once for a few mins until we learned it had a check engine light on the dash . Everyday it's something new about why my car isn't ready yet. I've lost so much money buying Ubers etc to get back and fourth. Their not understanding AT ALL.. you call them and they HAVE NO ANSWERS on how to help fix the issue, no answers on how to accommodate the customer on their bad doings .. THEY DO NOT CARE, the service department is a JOKE

I have a car loan thru TFS. No problems so far, I will write updates if something arises. I bought…read morea 2020 Tacoma during the Covid-19 SIP. I work in essential services, so I don't shelter in place. I needed a vehicle, and went to the nearest dealer. I asked for a car loan with 0% financing, and after a few minutes, I got it! Smooth transaction, no problems. Now it might of helped that I'm a member of the "800 Club" and I was coached by a financial advisor. Good luck out there!

I have had my ex husband's Prius sitting outside my house for almost 3 months and need to sell it…read moreand give the money to my kids. Unfortunately he passed away on 10/23/21 and left his car to the kids. I called the probate department today and spoke with Caroline pronounced "Caroleene "at Toyota financial in Iowa. She was VERY nice and extremely informative. She explained how to access the account and get the amount due to Toyota. Hopefully I can sell it now!

Terrible pushy and after we said no they got mad and brought false claims over the phone about my…read morekids they intailly called to ask how can we make this right I explained to them that we didn't want that car and why and he says I'm the general sales manager of the store how can we make it right I explained what went wrong he said well we did have u approved but not no more don't come hear okay cool dude we don't want it 200k mile car for ten grand bruh and u don't call a customer say how can we make it right and then go off about their kids that's not how u do this ! Stay away people ! Nice until u say no !

My family drove over an hour to this dealership. Before leaving our home we were told earlier in…read morethe week "We have great news your approved." Most times that is great to hear. We had told the employees at this place what we had for stipulations on money, that we didn't have a down payment besides our trade. They had made it sound like no problem it will just make a payment higher. We decide ok let's give this place a try. Only for them to offer us next to nothing for our trade, which needed work, but the employee that I had talked to knew this ahead of time. The employee we dealt with on this day kept pushing for is there anyway you can come up with $500.00 to $800.00. After telling him from the get go about not wanting to have to put cash down. So yet again another dealership who doesn't listen to the customer. Need to be a little more friendly to people who you want to do business at your establishment. They are only getting one star because zero wasn't an option.

https://www.facebook.com/LibertyCarCompany in Waterloo Iowa will leave you making payments on cars…read morethat are not drivable. I needed a dependable car to get her to doctors appointments. I spent $13,000 on the car, $1,600 on warranty and repairs that were not covered because it was constantly breaking down and their mechanic did a lousy job of repairs, leaving us with the smell of burning oil inside the car. My 60 year old partner has c.o.p.d. and now she has to climb in and out of my tall 4X4 because the P.O.S. that we got from liberty isn't drivable and we still have to make payments so we can't afford the repairs. I took a closer look at the title and the color of the car doesn't even match the color on the title. Just a warning, Liberty Car Company will screw you, leave you making payments on a car that isn't drivable and then tell you its not fair to tell them what they did to you. My 1992 Chevy truck is more dependable.

I have 2 cars frkm them and i have NEVER had 1 problem with them. Something goes wrong with the car…read morethey fix it. I WILL CONTINUE TO BUY ALL MY VEHICLES FROM THEM... Ppl can not complain about the interest rate or what they fix or dont fix because they go over everything they cover and if ppl wanna complain about an interest rate then dont buy from a buy here pay here car lot.

Jerry was wonderful there was no hassle and i got in what I want thanks so much. They also gave a…read morefair trade in value on my old car

Thanks Big Ken I'…read morenow a proud owner of a pretty red jeep. i'll recommend all my friends to you. He is a awesome sales man, he was never pushy to sell me a car.

So we bought a 300 srt8 here in 2014. Loved the car but after a few months started having problems…read more Ubersox always says ubersox puts you first. Absolutely not!! What a joke. We called our sales man who sold us the car (alex mann) and he would never return our calls. We ended up trading it in for a wrangler at galena chrysler. Amazing people to work with would never buy anything anywhere else but galena Chrysler. So we screwed up again and bought another wrangler that i fell in love with at ubersox. My shocks broke through the frame and up through the back trunk! This shouldn't have happened 4 months after buying a $28,000 vehicle. When i went in they told me i didn't have a warranty! Ha! Went home looked at my papers and found a warranty so i went back and showed it to them. The service guys were decent and helpful but the manager derek is a piece of lazy sh!t. He wouldn't even come out and talk to us about our vehicle we purchased through him. They are fixing the issue but i recommend not going to ubersox due to the lazy manager and how they do not stand behind what they say. They definitely do not put you first at ubersox.

While on my way to an appointment in Iowa my tire blew out on the highway, luckily for me I was on…read morewhy 151 right next to Ubersox. After calling a few tow companies who didn't answer and AAA who's said they wouldn't even get to me for about 1 1/2- 2 hours I called Ubersox for help. Randy answered the phone and promptly sent a young man named Phil to rescue me, Phil arrived in minutes removed my blown out tire(my car does not come with a spare tire) and took me back to the dealership to settle the bill while he got a replacement tire for me and then returned me back to my car and replaced the tire. I was on my way within 1/2 hour of the blow out and was eternally grateful for their quick and friendly service!

Absolutely a terrific staff to deal with this is my second vehicle I purchased here. These are very…read morepleasant people to deal with low pressure. They make the process very easy and they do what they can to get you in a vehicle. I think the store is great. And in November, I noticed the battery was getting weak, so I called Jessica made an appointment and oh my God just the most pleasant person to talk too on the phone. She put a smile on my face and a wink in my eye and kept me informed of the details on my vehicle and I would like to thank all , the service writer the whole staff I thought it was a battery, but they did a deeper inspection and found that it was also a bad starter so they replaced a starter the battery and two wheel sensors and I got it back in a day and I just want to thank all of them "GREAT SHOP"and hey folks, make sure you get the warranty because it was a $50 out-of-pocket and remember you are buying a used car but this business standby their vehicle and they will help you. I give them five stars because just the ease of dealing with them and the fairness of the Prices thank you and of course I got that smile and wink wink..

Jerry was very helpful . Byrider got me in and out . great place to shop for a car !!!! I highly…read morerecommend

When my car was struck by a deer, and it damaged the passenger side. I called State Farm and they…read moresaid Bob Mickey was a service provider. When I went there they said they could not give me a estimate unless I had the work done there. Took it to Complete Auto in Center Point and it was repaired but they did not notice they used some of the wrong parts ie headlight when I called them about it he said it was backordered. Why would you not tell the customer that their headlights were different. Had another deer strike, and they fixed all the problems with the headlight.

I was kept informed by text of the daily progress and finalization of my vehicle. Very impressed…read morewith the quality of work and match of color to factory standards. Very clean facility and great personnel. Would recommend to any friend or relative.