I frequently use McGrath Chevyland for all needs with my car. I used to drive a 2013 Chevy Spark…read moreand they worked on it quite a bit. Oil changes pricing are reasonable if you buy a 3-pack but all other work I had done to my car was fairly expensive but was guaranteed work. I recently purchased from McGrath Chevyland a 2019 Chevy Spark. Two gentleman, Scott and Shawn, both helped me with my purchase and I am very grateful for their assistance and for their patience with all of my questions. I now have warranty on my car for awhile and plan to return to McGrath Chevyland in the future for my Chevy car needs. Overall, great experience!

EXTREMELY DISAPPOINTED -- GET A SECOND OPINION BEFORE TRUSTING THIS SERVICE DEPARTMENT…read moreWe purchased our 2019 Chevrolet Silverado 2500 HD diesel from McGrath on August 22, 2022. It was a certified vehicle, and we had a trade-in. Like many people who make a major vehicle purchase, we later questioned whether we had paid more than we should have. But we accepted our decision and continued doing business with McGrath, including having them perform routine maintenance and oil changes. Unfortunately, our recent experience has completely changed our opinion of this dealership. We recently developed a problem with our truck. My husband is a mechanic himself, but because today's diesel systems are considerably more complicated than they once were, he felt it was best to have a qualified diesel technician diagnose the problem. We took the truck to McGrath and were told they would put it on their computer and determine what was wrong. After keeping the truck for a couple of days, McGrath told us the problem was an injector and connector and estimated the repair at approximately $4,000. We were shocked. Rather than authorize a $4,000 repair, we decided to investigate further and get a second opinion. We picked up our truck from McGrath and were charged nearly $400 for the diagnostic work. Here's where this experience became particularly disturbing. We took the truck to another certified diesel mechanic and explained McGrath's diagnosis. After examining the truck, he told us he did not believe the injector or connector was the problem and suspected the wiring harness. We left the truck with him this week. He was right. The problem was the wiring harness, not the injector and connector. The truck was repaired for approximately $500, and it is now running perfectly. So let's look at the numbers: McGrath's diagnosis: Injector + connector McGrath's estimate: Approximately $4,000 McGrath's diagnostic charge: Nearly $400 Actual problem: Wiring harness Actual repair cost: Approximately $500 Result: Truck running perfectly That's not a small difference. That's a $3,500+ difference in the proposed repair, based on a diagnosis that turned out to be wrong. We understand that diagnosing mechanical problems isn't always an exact science and that technicians can occasionally be wrong. What we cannot accept is being presented with a nearly $4,000 repair based on an incorrect diagnosis, and then being charged nearly $400 for that diagnosis. After years of doing business with McGrath, this experience has completely destroyed our confidence in their service department. We went there expecting professional, honest, competent service. Instead, we left feeling like we needed to protect ourselves by getting a second opinion and, thankfully, we did. Had we simply trusted the diagnosis and authorized the repair, we could have spent thousands of dollars repairing something that wasn't even the problem. That is unacceptable to us. We will not be taking our truck back to McGrath for service. And based on what happened to us, we strongly encourage anyone facing an expensive repair estimate to get a second opinion before authorizing the work. We aren't writing this because we are unhappy about spending money on our truck. We understand vehicles require maintenance and repairs. We're writing this because we paid nearly $400 for a diagnosis that was wrong, were given an approximately $4,000 repair estimate based on that diagnosis, and another qualified diesel mechanic found and repaired the actual problem for about $500. After this experience, McGrath has lost our business and our trust.

This dealership is a wonderful place to deal with. They are friendly and courteous and you don't…read morehave the high pressure long time weight that you do at bigger car dealerships. I've bought two vehicles from these folks now and the third I will purchase from here again, forget what you hear about JD BYRIDER. Forget the gossip forget all the crap the service center has wonderful people working in there and the big wink wink smile smile.

AFTER PURCHASING MY VEHICLE ALMOST TWO WEEKS AGO, MY CAR HAS BEEN IN THIER SERVICE DEPARTMENT…read more"Everyday" I've sat in my car once for a few mins until we learned it had a check engine light on the dash . Everyday it's something new about why my car isn't ready yet. I've lost so much money buying Ubers etc to get back and fourth. Their not understanding AT ALL.. you call them and they HAVE NO ANSWERS on how to help fix the issue, no answers on how to accommodate the customer on their bad doings .. THEY DO NOT CARE, the service department is a JOKE

I have a car loan thru TFS. No problems so far, I will write updates if something arises. I bought…read morea 2020 Tacoma during the Covid-19 SIP. I work in essential services, so I don't shelter in place. I needed a vehicle, and went to the nearest dealer. I asked for a car loan with 0% financing, and after a few minutes, I got it! Smooth transaction, no problems. Now it might of helped that I'm a member of the "800 Club" and I was coached by a financial advisor. Good luck out there!

I have had my ex husband's Prius sitting outside my house for almost 3 months and need to sell it…read moreand give the money to my kids. Unfortunately he passed away on 10/23/21 and left his car to the kids. I called the probate department today and spoke with Caroline pronounced "Caroleene "at Toyota financial in Iowa. She was VERY nice and extremely informative. She explained how to access the account and get the amount due to Toyota. Hopefully I can sell it now!

Terrible pushy and after we said no they got mad and brought false claims over the phone about my…read morekids they intailly called to ask how can we make this right I explained to them that we didn't want that car and why and he says I'm the general sales manager of the store how can we make it right I explained what went wrong he said well we did have u approved but not no more don't come hear okay cool dude we don't want it 200k mile car for ten grand bruh and u don't call a customer say how can we make it right and then go off about their kids that's not how u do this ! Stay away people ! Nice until u say no !

My family drove over an hour to this dealership. Before leaving our home we were told earlier in…read morethe week "We have great news your approved." Most times that is great to hear. We had told the employees at this place what we had for stipulations on money, that we didn't have a down payment besides our trade. They had made it sound like no problem it will just make a payment higher. We decide ok let's give this place a try. Only for them to offer us next to nothing for our trade, which needed work, but the employee that I had talked to knew this ahead of time. The employee we dealt with on this day kept pushing for is there anyway you can come up with $500.00 to $800.00. After telling him from the get go about not wanting to have to put cash down. So yet again another dealership who doesn't listen to the customer. Need to be a little more friendly to people who you want to do business at your establishment. They are only getting one star because zero wasn't an option.

https://www.facebook.com/LibertyCarCompany in Waterloo Iowa will leave you making payments on cars…read morethat are not drivable. I needed a dependable car to get her to doctors appointments. I spent $13,000 on the car, $1,600 on warranty and repairs that were not covered because it was constantly breaking down and their mechanic did a lousy job of repairs, leaving us with the smell of burning oil inside the car. My 60 year old partner has c.o.p.d. and now she has to climb in and out of my tall 4X4 because the P.O.S. that we got from liberty isn't drivable and we still have to make payments so we can't afford the repairs. I took a closer look at the title and the color of the car doesn't even match the color on the title. Just a warning, Liberty Car Company will screw you, leave you making payments on a car that isn't drivable and then tell you its not fair to tell them what they did to you. My 1992 Chevy truck is more dependable.

I have 2 cars frkm them and i have NEVER had 1 problem with them. Something goes wrong with the car…read morethey fix it. I WILL CONTINUE TO BUY ALL MY VEHICLES FROM THEM... Ppl can not complain about the interest rate or what they fix or dont fix because they go over everything they cover and if ppl wanna complain about an interest rate then dont buy from a buy here pay here car lot.

Jerry was wonderful there was no hassle and i got in what I want thanks so much. They also gave a…read morefair trade in value on my old car

Thanks Big Ken I'…read morenow a proud owner of a pretty red jeep. i'll recommend all my friends to you. He is a awesome sales man, he was never pushy to sell me a car.

So we bought a 300 srt8 here in 2014. Loved the car but after a few months started having problems…read more Ubersox always says ubersox puts you first. Absolutely not!! What a joke. We called our sales man who sold us the car (alex mann) and he would never return our calls. We ended up trading it in for a wrangler at galena chrysler. Amazing people to work with would never buy anything anywhere else but galena Chrysler. So we screwed up again and bought another wrangler that i fell in love with at ubersox. My shocks broke through the frame and up through the back trunk! This shouldn't have happened 4 months after buying a $28,000 vehicle. When i went in they told me i didn't have a warranty! Ha! Went home looked at my papers and found a warranty so i went back and showed it to them. The service guys were decent and helpful but the manager derek is a piece of lazy sh!t. He wouldn't even come out and talk to us about our vehicle we purchased through him. They are fixing the issue but i recommend not going to ubersox due to the lazy manager and how they do not stand behind what they say. They definitely do not put you first at ubersox.

While on my way to an appointment in Iowa my tire blew out on the highway, luckily for me I was on…read morewhy 151 right next to Ubersox. After calling a few tow companies who didn't answer and AAA who's said they wouldn't even get to me for about 1 1/2- 2 hours I called Ubersox for help. Randy answered the phone and promptly sent a young man named Phil to rescue me, Phil arrived in minutes removed my blown out tire(my car does not come with a spare tire) and took me back to the dealership to settle the bill while he got a replacement tire for me and then returned me back to my car and replaced the tire. I was on my way within 1/2 hour of the blow out and was eternally grateful for their quick and friendly service!

Absolutely a terrific staff to deal with this is my second vehicle I purchased here. These are very…read morepleasant people to deal with low pressure. They make the process very easy and they do what they can to get you in a vehicle. I think the store is great. And in November, I noticed the battery was getting weak, so I called Jessica made an appointment and oh my God just the most pleasant person to talk too on the phone. She put a smile on my face and a wink in my eye and kept me informed of the details on my vehicle and I would like to thank all , the service writer the whole staff I thought it was a battery, but they did a deeper inspection and found that it was also a bad starter so they replaced a starter the battery and two wheel sensors and I got it back in a day and I just want to thank all of them "GREAT SHOP"and hey folks, make sure you get the warranty because it was a $50 out-of-pocket and remember you are buying a used car but this business standby their vehicle and they will help you. I give them five stars because just the ease of dealing with them and the fairness of the Prices thank you and of course I got that smile and wink wink..

Jerry was very helpful . Byrider got me in and out . great place to shop for a car !!!! I highly…read morerecommend

A very timely response to an Internet inquiry. Shannon responded quickly and scheduled our engine…read moredetailing. Additionally, he also changed our cabin filter and washed the exterior of the car we couldn't be happier.

Shannon went above & beyond anything I could have expected. He took a 2007 Toyota that had seen…read morebetter days and made it look brand new. I wasn't sure it was my car! From the hood he painted to detailing inside & out it's perfect. I didn't know my headlights could look so good. Thank you Shannon and team!!!