We took our car there because it got stolen and they broke something before they ditched it. They…read moresaid they fixed it, and the engine light came on the very next day we told them it was making a noise as well, but they didn't want to believe us, so they said that they fixed it again. We paid another good amount and it's still making the same noise, when I went in to ask if they could help us they both got an attitude Connor and the old guy never going there again I would not recommend it pretty sure I seen one of the mechanics smoking in the back corner. The fact that I even have to give them one star is not even close. They don't even deserve have a star.

I would give this place no stars if I could. Peter Clarke is the worst!!! I've bought several…read morecars from many different dealers and he is by far the most unpleasant person!! A salesperson you would think would make your experience spending over 70k for a brand new vehicle comfortable. He did the exact opposite. He actually got personal by being a child and calling me names after I told him I no longer wanted to work with him!! Who does that?!?!? Don't go to Strieter Lincoln and work with Peter Clarke. Love the vehicle and changed to a different salesman. Time to retire Peter

Very good shopping experience with Maurice. Bought car online during Covid and it was very easy.read more

It was a bad experience. It started well, we found a car, came to an agreement and then it went…read moresouth. We made an appointment to pick up the car and pay for it. So we came up there. The car looked good. We paid over $28,000 for the car. I had left the lot. my wife was setting up her phone and getting the car ready for her to drive home. I received a phone call from my wife just as I had left, saying that she noticed there was a chip in the windshield. I advised her to drive right back to the lot and let them know. I'm sure they would take care of it. They didn't want to take care of it. They said we had already paid and it was our problem now. We let them know they had not disclosed the damages to the car and they were in violation of Iowa code. They reluctantly agreed to replace the windshield after much discussion with the salesman and the sales manager and conversation with the general manager over the phone as they were not on site. My wife advised them that she wanted the same Quality windshield put in that was in there previously. we made another appointment to get the car taken care of. the car was dropped off, my wife went to pick it up after the windshield was done and of course they put in a cheaper windshield, and that became another argument with the sales manager. The manager became very disrespectful and angry. In summary, Smart Honda was deceptive, unprofessional and disrespectful. the title of the review would be BUYER BEWARE.

After searching for a Specific older low mileage, well maintained BMW for some time on various…read morewebsites I stumbled across one 1600 miles away from me at Kimberly. I had to have it! David Wagner was an amazing sales person. He seamlessly helped me get the paperwork done to purchase this car, and they held it for me in their showroom until I could get it shipped to the San Francisco Bay Area. David was excellent with communication as were Jim McCabe and finance advisor Laurence Nemec. Now I have this beautiful 335i convertible to drive around the Bay Area in, and I couldn't be happier. Thank you for your excellent customer service skills, and this fantastic experience! If you are looking for a car here definitely let David Wagner help you!

I purchased a 2020 BMW Z4 sDrive M40i from Kimberly BMW of Davenport in April 2026 as an…read moreout-of-state buyer from Ohio. The vehicle was driven to Tennessee, where I was located at the time. Because I couldn't inspect the car in person, I relied entirely on the dealership's disclosures. I asked salesperson McKinley Elg directly about any scratches, damage, or imperfections. He responded that he had gone "up and down with a pretty thorough eye" and sent me photographs annotated with red circles identifying a small chip on the bumper, a minor mark above the rear driver's door, rocker panel scuffs, and a scratch on the trunk lid. I was also provided a clean CARFAX showing no accidents reported and a signed dealer disclosure form stating the vehicle had no accident history. Based on all of that, I sent my 22-year-old son on a one-way flight from Knoxville to pick up the car. What I received was not what was disclosed. When my son arrived at the dealership to pick up the car, he noticed road rash on three of the four black wheels -- something that was never disclosed to me at any point during the sale. After he drove it to Tennessee, I found paint peeling in chunks around both headlights, around the BMW hood emblem, and across the front bumper far beyond the single chip I had been shown. The hood was misaligned. I later learned -- from McKinley's own text message sent the day before closing -- that the car "has been fixed once before and they pinched the panel in a weird way," and that a dent repair professional had already told the dealership the damage "might be body shop." That information was never shared with me before I agreed to the purchase. I had the vehicle independently inspected by a BMW Certified Repair Facility. The assessment was unambiguous: the damage was "not consistent with typical wear and tear for a 2020 model," the front bumper "should not have passed a standard dealer pre-sale inspection without disclosure," and the prior repair was performed improperly -- the bumper was never fully removed, trim pieces were masked in place, and one-time-use side reflector lamps were left damaged and now require full replacement. The preliminary repair estimate, prepared to BMW Certified standards using all OEM parts, came to $5,650.29. I obtained two additional estimates from other body shops, all reaching the same conclusion. When I contacted the dealership's General Manager, Richard Zillmer, his response was to offer me $1,000 toward "refinishing the bumper." I declined. The dealership then went completely silent -- no further communication from any staff member. I have since filed formal complaints with both the Iowa and Ohio Attorneys General and have notified BMW North America and BMW AG. I also notified the dealership's ownership in writing on May 12, 2026 of the full sequence of events. I also want to address the ways in which the dealership has attempted to deflect responsibility. First, they have tried to blame the vehicle's condition on its age, characterizing the damage as expected wear and tear for an "older" vehicle. This excuse falls apart immediately when you look at the facts: this is a 2020 BMW Z4 that had just 36,205 miles on it at the time of purchase -- and the dealership charged $47,272.98 for it including the warranty. You simply cannot price a car like a low-mileage, near-new luxury vehicle and then turn around and blame its condition on age when things go wrong. A BMW Certified expert confirmed the damage is "not consistent with typical wear and tear for a 2020 model," and I also own a 2013 and a 2001 BMW, neither of which exhibit the kind of paint failure and improper repair evidence present on this vehicle. Second, the dealership is attempting to shift responsibility onto my 22-year-old son, claiming he had an opportunity to inspect the vehicle at pickup. That characterization is false and frankly inappropriate. My son was sent for one purpose only -- to deliver wet signatures on the remaining paperwork and transport the vehicle back to me. He has never owned a car, never purchased a car, and has no experience or knowledge that would allow him to identify improper prior repairs, concealed paint failure, or collision damage indicators on a BMW. Sending a first-time driver to sign documents does not constitute a buyer inspection, and the dealership knows that. The person who negotiated this purchase, reviewed every photo, asked every question, and made every decision was me -- from Ohio, remotely, based entirely on what the dealership chose to disclose. My total investment in this vehicle -- including the warranty -- was $47,272.98. I paid that amount for a car with an undisclosed prior repair, improperly fixed front-end damage, road rash on three wheels, and widespread paint failure that a BMW Certified expert says never should have left the lot without disclosure. If

This place loves to tell you what they can't do instead of focusing on what they can do…read more And they even want you to put down a massive deposit on a vehicle that they don't even have an allocation for... so what are you really securing? A name on a list on a notepad? These people are nuts. Find the High volume dealerships in the nation to get the jon done right, and pass on these losers.

if I could leave 0 I would. went to the dealership 3 different times because of conversations I had…read morewith a salesman and things he agreed to just for the manager to talk to me like I was a criminal and out of my mind. I would never recommend this place if that's how they are going to treat potential new customers that are looking to spend $50-$60k on a vehicle.

This is the horrible place of business ever. I don't see how they stay in business. They give me an…read moreestimate of $2500 and 4 days of service to fix my car but turn around and charged my insurance almost $4000.00, how could there be That much gap and my car was in their shop for about a month. Till this day I'm still waiting on part to come in to completely fix my car. AVOICE this place, I wish I had read the review before I gave them my key. NEVER AGAIN. VERY HORRIBLE PLACE PLEASE BE WARED.

VW service is always served with a smile. Really pleasant group even when delivering costly repair…read morenews. They have always hit their completion targets or they share changes and updates efficiently. I have had service in three different large markets and find their service pricing competitive if you want original VW parts. Some times slightly cheaper than other repair locations but not by much. Quality cars need quality parts and expert service. You generally get what you pay for and this is not the exception.

Amazing experience buying new truck and trading old one. Great communication from everyone…read moreinvolved- was happy to deal with "HD" as salesman. They gave me acceptable numbers right away, basically no haggling because they were within a couple hundred dollars of what I had already decided was a decent deal. Everything was completed quickly & efficiently. Will definitely buy there again.

Took my Jeep in for over 5000 dollars of work, the only communication that I received was when I…read morewould call to check on my car, even then, it was not good communication...asked when parts would arrive, answer was I dunno, etc. Spoke with sales manager who finally was able to get me back my car. However, the main reason that I was in there was to fix my radio. Was not fixed, was told they had to order a new one. I waited a few days, called to check on radio, was told that the service associate would check the next morning to see it was ordered, due to the parts dept being closed. I received no feedback the following day on if it has been ordered or not, so I sent a few texts today inquiring....no response. I guess that you all make so much money that you can just not help folks. Well, you have lost my business. I will be sharing the horrendous service that I received with anyone I hear thinking about taking their vehicle to you!!!! If I could do no stars, I would!