This past week, I scheduled an appt. With Duck Creek. I thought I had an issue with either the…read moreStarter or Alternator. I left my vehicle with them and went to work. They had prior approval to replace the Starter and/or Alternator if necessary. They called me at work a few hours later. It turns out that both the Starter and Alternator were fine and it was just a battery cable. I appreciate the honesty and finding out the repair needed was minor compared to what I thought it was. I have now had three good experiences with Duck Creek. I will definitely be back if and when I have another issue. I really trust these guys.

Terrible customer service. If you go for an oil change, plan on leaving your car for a half day or…read morea whole day. They always have some excuse why it's taking so long. They also had a screwup on one of our cars and gave us a cheap bottle of alcohol that they get local as a sorry because they refused to give us any sort of discount. Yes, your oil change be cheaper versus going to a dealership , but you must first decide if it's worth the hassle! On another occasion, it took three times to change our oil! 1st they couldn't set the sensors right then they overfilled the oil, twice! We had to return two times to get the oil drained off! And not a single apology. In fact they were quite rude when I went in.

My wife was traveling thru Le Claire on 8-4 and needed help. Even though they were short handed,…read morethey quickly assisted her so she could be on her way. Small town business at it's best!

I would have to disagree with old reviews. I think these guys are great…read more Have had many oil changes there. Took a high mileage Toyota in there and inquired about timing belt change for preventative maintenance. Dealer had told me a relatively high price. Took it to these guys and they told me it was a timing chain so didn't need to be replaced. Took my truck in for a heating and cooling issue. They said it just needed an adjustment and they fixed it and didn't charge me. Don't find that very often in my experience

The mechanic that had never met a broken bolt he could get still holds the title. We had a broken…read morebolt in the bell housings for the starter and they got it out and put the new starter in we supplied. They have won out business. I would highly recommend them to anyone.

I spent thousands of dollars with Ace trying to make my MINI safe and reliable for myself and my…read morechild. I specifically expressed concerns about its safety and relied on their inspections, repairs, and reassurances that the vehicle was safe to drive. Ace performed a multipoint inspection on July 24 and did not document a coolant leak. My car was subsequently back at Ace for additional repairs and diagnostics, and I returned it again on August 20 because I was concerned about noises and a brake warning. It was returned to me around August 28. No coolant leak was documented to me during these visits. Only a few weeks later, on September 27, my MINI suddenly overheated and began stalling. I got safely off the road and had it towed to Ace. Their own diagnostic report states the vehicle arrived "BONE DRY ON COOLANT" and that their pressure test found the oil filter housing/oil cooler leaking coolant. They then told me the head gasket had failed and the vehicle needed an engine. When I asked the owner what Ace could do to help, I was told they were not responsible, accused of continuing to drive the vehicle while it was overheating, and told to remove it from their property. I dispute that account and have timestamped documentation from the incident. After posting my one-star review, Niki texted me personally. She again blamed me for the engine damage, stated that I "had no coolant leaks before this," told me my review affected her monthly bonus, and told me I was "fired as a customer." I understand that cars can develop new problems. What I cannot get past is that my vehicle spent a significant amount of time at this shop, I spent thousands trying to make it dependable, and within weeks of getting it back I was left with a vehicle that Ace itself documented as bone dry on coolant with an identified coolant leak and catastrophic engine damage. I have preserved the vehicle, repair records, diagnostic reports, photos, videos, and timestamped communications, and the matter is being reviewed through my insurance claim. I genuinely wanted Ace to help me make my car safe and reliable. Instead, I am left without a functioning vehicle and deeply disappointed by how I was treated when I asked for help. Based on my experience, I cannot recommend Ace Auto Doctor.

Nice enough guys working there. They quoted me $650 for a fix when I took my car in, but ran into…read moreanother issue and had to fix another part which took my total to $960. They didn't call and tell me the price had changed until the fix was done. They also called at 4:30 PM to tell me the car was ready and that if I payed by card they would add a 2.5% fee. So I had less than half an hour and no car to try to somehow get over $900 in cash or pay an extra $25. Really felt like they were trying to make a buck there. If they had told me when I called to make the appointment or two days later, when I dropped it off, I wouldn't have batted an eye. But to do it with so little time was really irritating. I also told them that I don't use my air conditioner and wasn't worried that it wasn't working when they said they found it was out of Freon. They filled it with Freon anyway and charged me $40 for it. I won't be back.

SO GLAD I FOUND MY GO TO MECHANICS! I've been taking my car…read moreto these guys for over a year and I can't recommend them enough! They get you in & back on the road quickly and efficiently! Chico & the guys make sure that everything is checked out and anything found (worn/damaged parts etc) is discussed - so I'm aware and informed about any issues. Considering my vehicle is 15 years old, and being a woman, having someone to trust with ongoing maintenance is a must. "Rick & Ken's" knowledgeable & courteous staff are always on hand & ready to answer questions & offer first hand advice. We all rely on our cars daily - so here's the best place in the QuadCities to take them for repairs. Do yourself & your vehicles a favor and give them a call today!

Best shop in the QC. I've been bringing my cars here for 20 years.read more

Wow! Today my husband and I were on a bike ride on the nearby bike path when we experienced a flat…read moretire on our e-bike. We walked into Cars Trucks and Vans to see if we could borrow a couple tools we needed. Not just one but four employees and the owner jumped to our assistance to help. We were give the necessary tools and were aided in the repair. The customer service, cleanliness and friendly people that work is reflective from all levels! Offered to pay owner and he refused our money, saying they love helping people. Thank you and I would highly recommend this service center!

I needed a prepurchase check on a car I planned to buy. They checked everything and also took…read morepictures. I was very impressed. They made a list of repairs that I might need and the cost. No pressure. I did get one repair done, they did it the same day. Very courteous and I would highly recommend them. They also offered loaner cars or rides.

Because I exclusively and repeatedly take my vehicles to Dale's, I have had many 5-star…read moreexperiences. If you are wanting auto care that you can trust, enjoy, and feel safe with, call !

I was very pleased with the service. Needed an oil change and got a convenient appointment. I chose…read moreto wait. They did the work. Price was fair. I will use them again for whatever my car needs.

Everyone I encountered here was very helpful and very polite. I highly recommend them. They did a…read moregreat job. I was very appreciative of how everything went. Great team work.

Brought in our prized '06 Buick Lucerne to get an oil change. They told us the thermostat was bad…read moreso we needed a new one, and that we needed to flush the coolant system. This happened 8 months ago, and now we are at GMC Buick getting the same thing done. They do NOT do the work they say they will, and will take advantage of anyone they can. They also were "checking" something in the engine and broke a bolt whilst checking, and forced us to pay $1500 to be able to take the car, even though there was not supposed to be any work done. Would not recommend to anyone that doesn't know cars or what is wrong with their car. Do not trust them to do diagnostics or any other repairs on your vehicle.

Very affordable and very polite people. I highly recommend this place for your auto needs!! VERY…read moreCLEAN! I was in and out with an exhaust issue. SERIOUSLY HIGLY RECOMMEND!! as a lady getting work done I did not feel I was over priced for the work I had done. AND I LOVE THAT.