Whenever I get a pimple on my ass, I will refer to it as a Grayhawk. That's how little respect I…read morehave for this organization. Ownership will nickel and dime you into the grave while trying to gaslight you into thinking that they're doing you a favor. They provide you a place to call home, but they do not care about you beyond the amount of money they can squeeze from your wallet. Here is the best example I can give about the level of integrity that is running Grayhawk: on Aug. 25th, we notified them of our intent to vacate at the end of Sept (a full five weeks notice). They told us to reach out again on Sept. 1 to make it official. I sent another notice on Sept. 1, and they said they had to evaluate all 30 day notices at the same time, so they would let us know if they approved it once they had all the others. Five days later, they respond telling us they will not let us move out. I badgered them relentlessly for two days until they agreed to let us move out at the end of Sept (for a HEFTY fee), and when they sent me the move out document, it included a charge for $300 of prorated rent for 7 days in Oct. because they recorded my 30-day notice as active on the date that THEY finally agreed to let me move out instead of when I actually told them we were moving out. I was told that if I object to the prorated rent that they would take the entire move-out offer off of the table (there is a word for this, it's called EXTORTION). They smiled in my face while they stabbed me in the ribs. They'll jerk you around for weeks at a time and then charge you for every possible thing they can get because people's lives don't matter when there is a bottom line to protect. This is shameful, toxic, and parasitic business practice of the lowest class. Not everyone at Grayhawk is to blame. The maintenance and grounds crew are great, and Bailey in the front office is a doll. We actually found the apartment to be fine with the exception of the AC system. The intake vent is in the corner of the living room, so it sounds like a garbage truck is idling in the room whenever it kicks on. AC delivery vents to other rooms don't work at all, so get an extra fan for your room. Advance notice to the keyboard warrior running PR damage control at Grayhawk, don't bother posting your mealy-mouthed garbage about how important this feedback is to Grayhawk unless you plan on refunding the BS prorated rent that you extorted from me upon moving out.

Seriously that one star is solely for the maintenance team. They are the only people who are actual…read moredecent human beings at this complex. For being how expensive they are, you'd think you would be getting a lot more. We went through at least 3 different upstairs neighbors in the 2 years we rented here and they got louder every time. Every. Single. Footstep. We could here their conversations word for word! We could hear vacuuming at 3 am?!! And the office won't do anything about it. They tell you that you need to go talk to them. Like it's my job to keep their other tenants respectful. There is absolutely no insulation whatsoever. So if you have an apartment with kids above you? Goodluck. The amenities are broken 80% of the time which is asinine. What a waste of money. It was just my husband and I living there. No kids. No pets. And we are EXTREMELY clean and rarely home. Upon moving out we scrubbed that place down. They give you a paper upon move out of what needs to be cleaned, and we checked nearly every single thing off. And we got NONE of our deposit back AND they charged us more on top of it! It is ridiculous and honestly they need to be taken to court over it. I can't even begin to explain how pissed off I am at the ownership of this hellhole. We tried calling after receiving our bill because they charged us for lightbulbs AND NONE OF OUR LIGHTBULBS WERE OUT! They charged us for a missing mail key which was returned with all of our other keys so if they lost it they are now making us pay for it?? And so much more. They refused to change any of it. The poor front desk woman was so kind and I'm sure she gets this call all the time based off the other reviews, but it's because this place freaking sucks. Save yourself the money and rent somewhere else.

El lugar es agradable y tranquilo para vivir. el personal de mantenimiento es muy amable. Hay un…read morejoven que habla español, Erik es una gran ayuda para los latinos siempre atento y presto para cualquier cosa que se necesite.

I had a short term lease (6 months) at this apartment complex…read more Overview: this is a somewhat large and relatively new apartment complex conveniently located along Washington Parkway. The complex is busy, with lots of families and children and people coming and going all the time. It has amenities such a pool (open seasonally), fitness center, package lockers, sidewalks and pedestrian/bike paths nearby. Good access to I-15. They allow pets (with deposit and additional rent) and have a dog DNA test, which really helped cut down on people leaving their dog's poop in the grass all over the complex. Pros: The apartment was a good size. The complex is well lighted (too much light in my opinion). The fitness center is nice. I like the location. The staff when I moved in was friendly and knowledgeable, but they had complete staff turn-over halfway through and the new staff is less professional. Although I sometimes had to park a little way from my apartment, I didn't have any trouble with damage to my car from other people. Cons: There was a lot of noise from neighbors, including screaming arguments sometimes, and frequent door slamming in the breezeways. My biggest complaint relates to the deposit. I had to clean the apartment myself when I moved in. I reported broken blind slats on my move-in check list but La Vida did not fix them. I noted the carpet as worn with some stains. When I left, I cleaned completely: vacuumed, swept, and mopped floors; cleaned all countertops, cabinet shelves, drawers; cleaned all bathroom fixtures; cleaned all kitchen fixtures and appliances; cleaned windows. There were no scuffs, gouges, or marks left on the walls; I did not hang pictures or attach anything to the walls. The paint (white) was intact and not marred in any way. When I moved out, they declined to do a final walk-through with me present. After moving out, I also logged into my account and paid a final utility bill, which Conservice noted as covering through the end of the month that I moved out. Three weeks after moving out I received a Security Deposit Disposition. They kept the entire deposit and are even charging more, even though I left the apartment in pristine condition, cleaner than when I moved in, and paid the final month of utilities. They have not returned my call and message. I have filed a complaint against them with the Better Business Bureau.

Went and visited some friends at this complex and I must say..... absolutely DISGUSTING!!!! Clearly…read morethe management does not inspect the property... Dog poop all in the grassy areas. Tenants are clearly stepping in it.... Then... they scrap it off on the sidewalks so EVERYONE can step in it.... Dod poop trash cans have been sooooo full that the bags are the left on the ground... the inside of the buildings are completely layered in dust.... Dog Hair... what looks like feces smeared on the walls.... Not to mention it absolutely stinks.... Oh.... Did I mention the dog hair?!!! There is enough dog hair to build a 100 dogs.... Tenants smoke in their apartments so it then flows into the nasty hall areas... sooo EVERYONE's apartment gets to stink... Not enough parking for the tenants... most units will have a minimum of 2 cars (per couple) then if there are roommates... add their vehicles.... Then the friends.... I parked in the street... but was informed that this is where they have to park on the daily.... Try PARKING PASSES!!! Pool... it's a free range area for anyone and everyone.... Not secured.... During the summer.... Guess what.... Now there is really ZERO parking!!! Let's look at the patio option.... Not covered... so when it rains... it floods the patio and then floods the interior. The door is completely rotten and reasonable care is needed just so the door doesn't fall apart. Flooring is coming up all throughout... Gym... damaged and un-repaired equipment- damaged for minimum of 6 months... guess what... still broke.... Mail Room- Never Locked... soooo anyone can take your packages Dumpster Area- well it's just as nasty as the interior of the buildings....

This complex is AHH-mazing! Leasing staff, specifically Savannah, were wonderful! My fiancé and I…read morewere provided an exceptional tour. This complex offers many amenities, including a large year-round, pool, large hot tub, Pickleball courts, two fitness rooms, two clubhouses, and beautiful views all around both of their buildings. Their model unit of a two bedroom/2 bath was put together beautifully and presented to the fullest. The location of this complex is prime, with many conveniences, restaurants, outdoor activities, and freeway access close by. We had the opportunity to speak with a few residents after our tour and they expressed how much they enjoyed living in this community, and we are excited to be a part of it. If you're looking for somewhere to move, this complex definitely has the WOW factor you are looking for, and the best recommendation I could provide to future renters thus far. With starting our family, we are excited to be a part of Aspire!

BEWARE - We lived here for over two years and never missed a rent payment. We were perfect tenants…read more Upon move out, they charged us $1,200 to re carpet one room (100 square feet). They are struggling so bad with rent roll right now that whatever money you put down, they will keep upon move out. They're hemorrhaging money because their high rents keep people away. We were dumb, don't make the same mistake we did. All the positive reviews you see her are from residents who they harass repeatedly to leave good reviews. Response to Coyote Creek: Shalysa M. is not the manager and never worked there in all the time we were tenants. To see a response from her goes to show you that they are scammers. Call and email? I did. I asked to see the receipt for the carpet and Vanessa (the actual manager) said she hadn't received the invoice yet. She was charging me an amount she hadn't (and couldn't) verify. They are liars and incompetent. Again, beware. I can't stress this enough. Second Response to Coyote Creek: "Community T" never worked there either. Does that poor girl know you're using her picture. I hope you have consent, but judging how you operate, probably not lol. I have included a picture of their previous response below.

I submitted an application for Coyote Creek Apartments in Washington, Utah with a couple of friends…read morefor an available apartment (move-in August 1st) during the work day on July 14th, 2021. At the end of the day July 22nd (NINE days later), and I had yet to hear back from them. I have only received a $45 receipt from Overland Management (and the "Recommended" PetScreening results that are an outsourced company for screening animals). I have never had to wait this long to hear back about a rental property, no less for one that is available very soon. I waited patiently to hear back up until a week past, then called 7/22 (using the phone number on Google AND their website under "Contact Us") to see what the app status was. The office was apparently closed, so I left them a voicemail. I called them again the next morning, one hour after opening. No answer, so I leave another voicemail with all my contact info again, saying I'm following up on an app status. I wait another hour, and nothing. No response. I call again, but do not leave a voicemail. I wait three hours, still no call back. I leave another voicemail stating I will be disputing the $45 charge with my credit card company if they do not get back to me. I wait three more hours again, and still no call back. I leave a voicemail stating I am disputing the charge. That's FOUR total voicemails. I would have expected so much more from a "luxury" complex, but it seems they are scammers. Red flags from the get-go, no, thank you. Thanks for wasting my time, forcing me to fill out the PetScreening that took way longer than the actual app itself. Be prepared to pay out of pocket for a DNA poop test if you have a dog, too (which can be upwards of $70 to $100+). Oh, and you're expected to pay common area fees, like an HOA. I would stay away from this place if you want to keep your money and have a decent, communicative property management. RESPONSE TO MANAGEMENT: I DID contact you directly, left you multiple voicemails, and I STILL HAVE NOT RECEIVED A CALL BACK. What a joke. The only response I have gotten from you is a PUBLIC Google reply -- go figure. Not that I would want a call back now because I see what your standard of "excellent" customer service REALLY means, and I would be terrified to rent from you. They are still refusing to refund us for the application fees despite them never actually processing them AT ALL. Slimy people. Stay away. I have tried posting this review on other sites, but they do not seem to appear on Google, Apartment Finder, Apartments.com, and the Chamber of Commerce. I have never seen this before and can only guess that they are paying to have negative reviews omitted. How scummy! I wonder how many others are out there who experienced this too.

Overall, The Retreat at Sky Mountain is an outstanding place to live. The rent is fair, especially…read morefor a place that allows pets. The accommodations are new and well maintained. The property manager, Mayra, and the facilities guy, Eric, are great. We've been here for almost a year. The rental process was amazing. Mayra worked with us to accommodate our needs and ensure that we were happy and taken care of. She has always been quick to assist when we've needed something. We see her around the property frequently and she gives a friendly hello. Eric, like the previous maintenance person, is full time onsite. Every time that we've had a maintenance request he's been here quick and resolved the issue. They both seem to take pride in their job and in the condition of the apartment complex. The amenities are nice. The pool and hot tub are kept clean. The fitness room has a good variety of options including a little play area for younger kids. There is construction next door for phase II of the apartment complex but at night it's very quiet around here. There's ample parking and it's well lit. Just like any place, this one is not perfect. The thing to remember is that we're living in an apartment with very affordable rent. True, the noise from the apartment above is evident. We don't typically hear conversations but we can hear if people are running or jumping. It's not super loud but it's noticeable. Some of the construction materials are not as high quality as I would've wanted in my own house, but overall it's been good construction. There are a lot of rules but that is a good thing! Mayra was thorough when reviewing the policies and rules with us at move-in. We, like everyone else here, signed saying that we read and understood them. It is those rules that keeps this place clean, attractive and peaceful. I am shocked that the grounds are as clean as they are considering that there are a lot of dogs that live here. I would recommend this place to anyone, with or without pets. It's great for kids, teens, adults and seniors.

I rarely leave negative reviews, but after years of dealing with this property, I feel obligated to…read morewarn others before they sign a lease here. I originally moved into this complex while trying to escape an abusive relationship. What should have been a compassionate and straightforward transfer from a three-bedroom unit into a one-bedroom became unnecessarily difficult due to the conduct of the office manager. I encountered constant red tape, dismissiveness, and unprofessional behavior throughout the process. The only way anything was ever resolved was by going above her head. Unfortunately, the problems did not stop there. For approximately six months, my apartment had a severe German cockroach infestation. Maintenance repeatedly came to spray, only for the roaches to return over and over again. The issue became so widespread that the entire building eventually had to be treated. It took close to nine months before the infestation was finally under control. No tenant should have to live in those conditions. The amenities are also consistently neglected. The pool is frequently dirty, filled with leaves and sand, and the hot tub is often broken or improperly maintained. At one point, the hot tub became dangerously overheated and reportedly caused burns serious enough to require medical attention. The most concerning issue, however, is management itself. Concerns are routinely dismissed, and the office manager's behavior toward residents has been shockingly cold and unprofessional. I have personally experienced being laughed at when bringing legitimate concerns forward, and I have witnessed similar treatment toward other residents as well. As a disabled veteran with an ESA animal, I expected at minimum a level of professionalism, fairness, and basic respect. Instead, I often felt ignored, dismissed, and discriminated against. This property may look appealing at first glance, but appearances do not reflect the reality of living here. Between the cleanliness issues, unresolved maintenance concerns, and the treatment residents receive from management, I cannot recommend this complex to anyone -- especially veterans, individuals with disabilities, or anyone expecting responsive and respectful management.

I have been living here for about a year and I'm impressed with the turn around time for…read moremaintenance tickets to be addressed. My fridge motor died and the internet went out in the same day. On the exact same day I put the tickets in Kimmy escalated the ticket for my fridge and Adian came in like an hour afterwards. I had the fridge repaired in 3 hours. Later on I received a call from Carlee explaining that the internet connection was due to something from the provider and they were working with them to hopefully have a fix for tomorrow. In all my years of renting I've never had such quick and professional treatment for my problems as I have here. I highly recommend them :)

A very safe and quiet community! We really enjoy all of the amenities (I.e. the jacuzzi, fire pit,…read moreand gym). Everything is also kept clean around the apartments which is very appreciated

When selling a property, Red Rock Property Management helped the elderly tenant remain in the home…read moreupon selling, without any undue stress. I highly recommend their services!

Good Company. Nothing too much to complain about. A few bumps in the road when we transitioned from…read moredifficult HOA's, but that has nothing to do with Red Rock. Im happy to be with Red Rock. Red Rock was helpful and sorted any Issues we had quickly and helpfully.

Great place to live! Easy access to schools and shopping. Beautiful parks nearby. Plenty to do here…read morefor any age.

I have loved living here! Management is amazing. If anything breaks they fix it within a day, they…read morekeep the yards looking nice. And there is a park right next door. Love!

To start off, April is incredibly rude and unprofessional. Over the course of the two years we…read morelived here we felt personally targeted by April. Most of the emails I send to management get ignored and get no response. I had to send a follow up on a recent issue to get a response, and the whole response was "I received your email." Although she states "rules are enforced equally" they are not. She picks and chooses when/who to enforce the rules for. Rules are not enforced for everyone. When we first moved in the neighbor across from us would leave multiple bags of trash on the ground and they never received a citation. However, I received a citation for a trash bag that was "too heavy"; which is very subjective. Something that isn't heavy for my husband might be heavy for me. The trash valet rules do not list a weight limit or even a rule about weight. The trash citations also don't fall off over your lease, even if you sign another year long lease. Because of this my husband and I haven't used the trash valet service since May because we don't want to pay the $100 fee if we happen to get another citation. The garage door for the first floor parking is constantly broken. For the first year of living here it was broken a majority of the time, meaning that anyone could get in. Residents were telling delivery people to enter through that garage door. The garage door is mostly fixed now, however, it will still get stuck open sometimes. Shortly after our upstairs neighbors moved in we began to have noise problems. Stomping, blasting music, pushing something around etc. all hours of the day and night. I sent an email to management as it was beyond the normal upstairs neighbor noise level, and affecting my work since I work from home. I never received a response, but the noise did die down. However, after a few weeks it went back to normal. Several family members and friends who have come to visit us have mentioned how loud the upstairs neighbors were. In May my husband and I got a puppy. The neighbors complained to management about his barking. By September/October I no longer felt like I could live in my apartment enjoyably. I constantly felt like I was walking on eggshells, fearing that the upstairs neighbors would complain again. The constant noise has continued, but we have not complained again due to fear of the upstairs neighbor's complaining about us. The overall cleanliness of the common areas and building itself are lacking. All of the stairwells smell of dog pee and poop. There has been dog poop sitting in the stairwells for days or even weeks. There will be spills in the elevators for days, trash on the floors, and just general dirtiness. The trash cans that were located in the parking garage elevator rooms were taken away because people abused them and would throw their apartment trash bags in there and leave trash all over the floor. Only one of the outside grills works consistently. The outside grills are also disgusting! Residents don't clean the grill after they're done. The grill cleaning brushes provided are worn out, rusted, and almost unusable. The "dog park" is just a fenced off patch of dirt. Both of the dog relief areas, the bark park and the turf, are disgusting. Many people do not clean up after their dogs and leave their poop all over. The turf is constantly covered in diarrhea. The turf is cleaned once a month and remains clean for about one day. People don't fully pick up their pets poop and leave pieces all over. There are cigarette butts all over the property even though it's supposed to be "non-smoking". There will be a marijuana smell every now and again. Residents will just go into the rocks behind the parking spots to smoke, if they don't just do it from their balconies. The internet is an absolute joke. My husband wanted the upgraded internet and it took several days and phone calls with multiple people to get it set up. I'm not sure that we are getting the service we pay for. In the last few months it has been even worse, and unfortunately the cell service in this building is horrible.

This place smells really really bad. April from the office is the worst part of the Apartment. She…read moretreats people with no respect whatsoever. The carpet in the halls are always stained from the garbage collection and animal urine. They have some really stupid rules. You are only allowed two guests at the pool. However the management doesn't follow the rules. They bring the entire family. Everything about this Apartment has caused me nightmares. I do not recommend renting here. It is overpriced and not much food or shopping nearby. Definitely look somewhere else!!! Just my opinion. I had a one year lease but moved out after 6 months. I was still required to pay the rent or an enormous penalty for breaking the lease. Not a good place to live.

Shea and the leasing office workers are always extremely nice and helpful. They keep you well…read moreinformed and are fast at responding to any concerns

This place is Terrible I lived here a year when I moved in here there were bugs in the fridge and…read moreurine stains on the carpets. I told them about it all they could say was sorry! At the end of my lease they acted if it was a surprise to them and I mentioned the maintenance workers where the ones cleaning and they said yeah that must have been when they were doing it. So *A they are not professionals but still charged me for the rates of one. And still did not deduct anything. I paid my rent early sometimes or right on time! They charged me for painting cleaning and took all of my deposit. They never cleaned the apartment to begin with and agreed that the maintenance cleaned it. SMDH they nickel and dime you and still don't make it right! Stay farrr away from this place. They need a house clean up for sure. They don't even deserve 1 star but it made me to make this review this is the 2nd time posting this review since it was taken down... shocker