Sky at Brio is like a resort with apartments! The amenities…read moreare plentiful and beautiful, the landscaping, large pool, jacuzzi, gym, pickle ball, meeting rooms, etc. Too many to list here. My favorite is that a crew picks up your trash at your door-Monday thru Friday. And a team to do your 'honey do' list! What could be better than that!? My dreams come true! The office staff couldn't be nicer or more helpful. Stephanie, in the office, has taken me under her wing She always has a smile and makes me feel special. She see the humor in whatever issue I bring to her and we laugh together. Then she finds a practical solution. She deserves a gold star.

Moved in a month ago, very happy with my new home. I really appreciate Rob and Gavin helping me…read morewith my little upgrades I requested and completing them in a timely manner.

Great place to live! Easy access to schools and shopping. Beautiful parks nearby. Plenty to do here…read morefor any age.

I have loved living here! Management is amazing. If anything breaks they fix it within a day, they…read morekeep the yards looking nice. And there is a park right next door. Love!

Whenever I get a pimple on my ass, I will refer to it as a Grayhawk. That's how little respect I…read morehave for this organization. Ownership will nickel and dime you into the grave while trying to gaslight you into thinking that they're doing you a favor. They provide you a place to call home, but they do not care about you beyond the amount of money they can squeeze from your wallet. Here is the best example I can give about the level of integrity that is running Grayhawk: on Aug. 25th, we notified them of our intent to vacate at the end of Sept (a full five weeks notice). They told us to reach out again on Sept. 1 to make it official. I sent another notice on Sept. 1, and they said they had to evaluate all 30 day notices at the same time, so they would let us know if they approved it once they had all the others. Five days later, they respond telling us they will not let us move out. I badgered them relentlessly for two days until they agreed to let us move out at the end of Sept (for a HEFTY fee), and when they sent me the move out document, it included a charge for $300 of prorated rent for 7 days in Oct. because they recorded my 30-day notice as active on the date that THEY finally agreed to let me move out instead of when I actually told them we were moving out. I was told that if I object to the prorated rent that they would take the entire move-out offer off of the table (there is a word for this, it's called EXTORTION). They smiled in my face while they stabbed me in the ribs. They'll jerk you around for weeks at a time and then charge you for every possible thing they can get because people's lives don't matter when there is a bottom line to protect. This is shameful, toxic, and parasitic business practice of the lowest class. Not everyone at Grayhawk is to blame. The maintenance and grounds crew are great, and Bailey in the front office is a doll. We actually found the apartment to be fine with the exception of the AC system. The intake vent is in the corner of the living room, so it sounds like a garbage truck is idling in the room whenever it kicks on. AC delivery vents to other rooms don't work at all, so get an extra fan for your room. Advance notice to the keyboard warrior running PR damage control at Grayhawk, don't bother posting your mealy-mouthed garbage about how important this feedback is to Grayhawk unless you plan on refunding the BS prorated rent that you extorted from me upon moving out.

Seriously that one star is solely for the maintenance team. They are the only people who are actual…read moredecent human beings at this complex. For being how expensive they are, you'd think you would be getting a lot more. We went through at least 3 different upstairs neighbors in the 2 years we rented here and they got louder every time. Every. Single. Footstep. We could here their conversations word for word! We could hear vacuuming at 3 am?!! And the office won't do anything about it. They tell you that you need to go talk to them. Like it's my job to keep their other tenants respectful. There is absolutely no insulation whatsoever. So if you have an apartment with kids above you? Goodluck. The amenities are broken 80% of the time which is asinine. What a waste of money. It was just my husband and I living there. No kids. No pets. And we are EXTREMELY clean and rarely home. Upon moving out we scrubbed that place down. They give you a paper upon move out of what needs to be cleaned, and we checked nearly every single thing off. And we got NONE of our deposit back AND they charged us more on top of it! It is ridiculous and honestly they need to be taken to court over it. I can't even begin to explain how pissed off I am at the ownership of this hellhole. We tried calling after receiving our bill because they charged us for lightbulbs AND NONE OF OUR LIGHTBULBS WERE OUT! They charged us for a missing mail key which was returned with all of our other keys so if they lost it they are now making us pay for it?? And so much more. They refused to change any of it. The poor front desk woman was so kind and I'm sure she gets this call all the time based off the other reviews, but it's because this place freaking sucks. Save yourself the money and rent somewhere else.

There's black mold in the showers in the window sills. the maintenance never comes to help when…read moresomething is broken they expect you to fix it when they come and spray for bugs it's water there might be some bug spray mixed into the water but it's highly doubtful the rent increases every two months I started out in a two bedroom for $750 when I left my rent was $985

To be 100% honest, theses apartments are horrible ! Everywhere to limited parking to our van…read moregetting towed 3 times when it's registered and it was in the right spot to be at! Our water keeps getting turned off at least 3-4 times a month. The staff is incredibly rude, our apartment smells like a harsh chemicals such as lacquer thinner. Over all it's horrible, cheap but horrible

To start off, April is incredibly rude and unprofessional. Over the course of the two years we…read morelived here we felt personally targeted by April. Most of the emails I send to management get ignored and get no response. I had to send a follow up on a recent issue to get a response, and the whole response was "I received your email." Although she states "rules are enforced equally" they are not. She picks and chooses when/who to enforce the rules for. Rules are not enforced for everyone. When we first moved in the neighbor across from us would leave multiple bags of trash on the ground and they never received a citation. However, I received a citation for a trash bag that was "too heavy"; which is very subjective. Something that isn't heavy for my husband might be heavy for me. The trash valet rules do not list a weight limit or even a rule about weight. The trash citations also don't fall off over your lease, even if you sign another year long lease. Because of this my husband and I haven't used the trash valet service since May because we don't want to pay the $100 fee if we happen to get another citation. The garage door for the first floor parking is constantly broken. For the first year of living here it was broken a majority of the time, meaning that anyone could get in. Residents were telling delivery people to enter through that garage door. The garage door is mostly fixed now, however, it will still get stuck open sometimes. Shortly after our upstairs neighbors moved in we began to have noise problems. Stomping, blasting music, pushing something around etc. all hours of the day and night. I sent an email to management as it was beyond the normal upstairs neighbor noise level, and affecting my work since I work from home. I never received a response, but the noise did die down. However, after a few weeks it went back to normal. Several family members and friends who have come to visit us have mentioned how loud the upstairs neighbors were. In May my husband and I got a puppy. The neighbors complained to management about his barking. By September/October I no longer felt like I could live in my apartment enjoyably. I constantly felt like I was walking on eggshells, fearing that the upstairs neighbors would complain again. The constant noise has continued, but we have not complained again due to fear of the upstairs neighbor's complaining about us. The overall cleanliness of the common areas and building itself are lacking. All of the stairwells smell of dog pee and poop. There has been dog poop sitting in the stairwells for days or even weeks. There will be spills in the elevators for days, trash on the floors, and just general dirtiness. The trash cans that were located in the parking garage elevator rooms were taken away because people abused them and would throw their apartment trash bags in there and leave trash all over the floor. Only one of the outside grills works consistently. The outside grills are also disgusting! Residents don't clean the grill after they're done. The grill cleaning brushes provided are worn out, rusted, and almost unusable. The "dog park" is just a fenced off patch of dirt. Both of the dog relief areas, the bark park and the turf, are disgusting. Many people do not clean up after their dogs and leave their poop all over. The turf is constantly covered in diarrhea. The turf is cleaned once a month and remains clean for about one day. People don't fully pick up their pets poop and leave pieces all over. There are cigarette butts all over the property even though it's supposed to be "non-smoking". There will be a marijuana smell every now and again. Residents will just go into the rocks behind the parking spots to smoke, if they don't just do it from their balconies. The internet is an absolute joke. My husband wanted the upgraded internet and it took several days and phone calls with multiple people to get it set up. I'm not sure that we are getting the service we pay for. In the last few months it has been even worse, and unfortunately the cell service in this building is horrible.

This place smells really really bad. April from the office is the worst part of the Apartment. She…read moretreats people with no respect whatsoever. The carpet in the halls are always stained from the garbage collection and animal urine. They have some really stupid rules. You are only allowed two guests at the pool. However the management doesn't follow the rules. They bring the entire family. Everything about this Apartment has caused me nightmares. I do not recommend renting here. It is overpriced and not much food or shopping nearby. Definitely look somewhere else!!! Just my opinion. I had a one year lease but moved out after 6 months. I was still required to pay the rent or an enormous penalty for breaking the lease. Not a good place to live.

I am so disappointed at the Oasis Palms Apt. This place looks trashy The dumpsters have Mattress,…read moresofas and all kinds of furniture. They had this since December 17, And in January 15 they still had the trash furniture and I went to talk to the front desk with Giselle and she said that they been really busy have had no time to call the people to pick up the trash. I only live in the apartment 4 days in the week. I am gone most of the time. And now they are adding hidden fees on my monthly rent. I am at 1bed 1bath and paying more than my home in Las Vegas with a pool. Rent started at 1339.00. And because of all the fees this month is 1554.00. Does not make sense to me plus I pay for gas in a separate bill when everything in the apartment is electrical. And now I am stuck with a lease contract until November. When I could have just gone and rent other places cheaper than that and with no hidden fees.

Ever since the new owner purchased the complex, everything has declined. Grounds have went to shit,…read morerent is greatly overpriced for what it looks like. No noise complaints are ever addressed. Cornerstone Property Management is a joke. They never answer the phones, emails etc., The property nickels and dimes you to death. You as a tenant pay for everything which is on top of your regular monthly bills. You have to pay for regular trash, valet trash, lawn maintenance, propane for fire pits and grills, water for landscaping (water leaks all over the areas) . You end up spending roughly $150-$175 for utilities that the apartment complex should pay for, but they stick you with the bill. My rent went from $740 in 2014 to $1800 plus this year. And now, they have recently turned the place into section 8 housing which what I pay now is extremely ridiculous. Majority of tenants are " " and have no care or respect for other people. I am documenting this for legal reasons as I'm sure that I'll be retaliated against in the near future. RUN LIKE HELL AWAY FROM THIS PLACE IF YOU ARE THINKING ABOUT RENTING HERE OR ANYWHERE ELSE THAT THIS PERSON OWNS !!!!!!!!!!!!!!!!!

Living here is like living at a resort. This is the biggest apartment gym I've ever seen. Spacious…read morepool area with tons of places to lounge. Huge spa to relax in as the snow is falling (yeah we did that) and a few fire pits. The manager runs a game night every week for you to come and enjoy different board and card games, there was even a frequent cornhole tournament for the kids with prizes (cocoa bombs, gift cards to Bahama bucks, and more) Sure there are cheaper apartments around STG but you won't get the same value for your family. Kyle the maintenance guy is quick, reliable and hands down the nicest guy you'll ever meet. Genevieve the manager takes the time to get to know your family members and wants to make this your home.

Place is nice but way overpriced and charges you for trash valet service? I take my own trash out…read more They just tacked that on after I been there for 6 months without asking. If you try and renew your lease they jack up the prices $300. Nobody stays passed their first lease. But it is very nice otherwise.

I seriously just adore living here! This is my second year living hear and its been great! They…read morehave super awesome management here and are always available to come figure out the problems!

I would just like to start by saying this place was disgusting. NO ONE had cleaned before we had…read moremoved in. We moved in and the rooms weren't vacuumed, the bathrooms had dust on the floorboards and it was coated heavily. There was dishes in the cupboard still which also weren't cleaned properly. The closet was trashed and when we asked to have the beds removed it never happened and we asked so many times it made us feel bad to keep asking. The toilet paper holders kept breaking, and the towel holder in the bathroom. When we got done we cleaned the entire house and left nothing, she gave us our deposit back and the deductions were unbelievable. We were docked for clothing being left, broken furniture which we never used and utilities for a month we didn't even live there. I will never recommend this housing to anyone I meet and will never live there again. I was very disappointed to say the least.

One star is one too many starts. We are owners who lives in an Association and our experience with…read morePreferred Property Management has been bad. The owner of this business has incompetent people handling the office. They are rude, they don't respond to emails, they don't answer phone calls and they ignore your concerns. Since they took over our Association looks like that ghetto which is a reflection of all of those who are managing. The owner is not much better than his employees. We wrote him an email and he never responded. These company doesn't know what the word ethic means. They don't enforce rules, they don't do inspections, they don't resolve complains or concerns. Instead of being an Home Owners Association our Association has become a Home Renters Association where renters do whatever they want. For those who are unhappy about this business take your complains to the City Counsel Meetings. We need to make the City aware of what is going on. This is what we are planning to do, I hope you all do the same.

PPM may not be the best, but by golly they are not the worst. I think of myself as professional…read morerenter, then a home owner of 5 homes, and then a return to renting purely for the relief of letting someone else do the heavy lifting. Property Managers have a balancing act to perform. Finding a suitable tenant a property that will satisfy their needs, allowing them the quiet enjoyment of the property, along with the ability to financially afford the property, and maintain the upkeep and standards promised to the owners. No small token is the controlling owner of the property that refuses to allow the management company and the tenant to fulfill their individual roles without micromanaging. While this over ambitious relationship looks caring and concerning, too much familiarity breeds contempt. Prospective tenants need to do their due diligence...in short DO YOUR HOMEWORK. I was able to match a checklist of conditions before signing and issuing any deposits to PPM. Conditions required 2 inspections annually. Being a good tenant means you get good and quick responses to any problems or concerns that arise. Keep in mind that should the property be within a HOA you have another level of compliance. If you can live with all these cooks in the kitchen then go for it. Talk to the potential new neighbors, read up on reviews and which complaints are legitimate. After 4 years of renting with PPM and an uncontrollable owner (entrance at his own pleasure, all without any filter as to what his role and responsibility to the tenant legally should be) a separation was a preferred solution. Be a good tenant. Don't burn bridges as you are going to need the references from any and all property managers you utilize. If the shoe was on the other foot and roles reversed, I'd feel comfortable owning a property and having PPM handle all particulars (and butting OUT). A note to any current or potential owners, find a property management company that will do the heavy lifting, has the respect of its peers, good business ratings, then get the hell out of the way and let them do what they have been contracted to do. PPM gets 4 stars, not 5 because they did their best to be professional and respectful of the owner who just plain didn't listen and convey to them honestly why renting/leasing was his best option. Moving on.

I have been living here for about a year and I'm impressed with the turn around time for…read moremaintenance tickets to be addressed. My fridge motor died and the internet went out in the same day. On the exact same day I put the tickets in Kimmy escalated the ticket for my fridge and Adian came in like an hour afterwards. I had the fridge repaired in 3 hours. Later on I received a call from Carlee explaining that the internet connection was due to something from the provider and they were working with them to hopefully have a fix for tomorrow. In all my years of renting I've never had such quick and professional treatment for my problems as I have here. I highly recommend them :)

A very safe and quiet community! We really enjoy all of the amenities (I.e. the jacuzzi, fire pit,…read moreand gym). Everything is also kept clean around the apartments which is very appreciated