We met the founder Mitch when we went here for our lunch break. The service was great. We've never been before so we asked for recommendations. Mitch helped us with our decision and made our food perfectly! We will definitely be coming back with all of our coworkers soon! Thank you for a great experience and look forward to coming back! read more

Food is always fresh and tasty. Staff is friendly. Wish there were more side options and you got hush puppies as part of the meal.

I ordered delivery so I cannot attest to the ambiance. I was craving a fish fry...a proper New England fish fry and not fish with bones in it or whiting or whatever it is the natives eat. Skrimp Shack has fried haddock. It's not in a bun and doesn't come with macaroni salad but it will do. The fries were really good. Those were fish fry joint kinda fries. Haddock was good too. The shrimp were quite good as well--they tasted fresh and not frozen. I'm happy. The only stinker is the packets of cocktail and tartar....they can't make that in house??? Oh well. read more

Skrimp Shack - Not much on presentation but perfection in flavor. - Seafood Near Me - Colonial Heights, Virginia

I ordered the catfish dinner and it was good. I enjoyed it... The service was good and I can tell they work really hard at this location as it's always busy. Buttt the restaurant could use a little TLC- few upgrades, and deep cleaning. Just saying read more

Skrimp Shack - Receipt - Seafood Near Me - Colonial Heights, Virginia

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Skrimp shack does not disappoint. Customer service is on point although when I went inside today, I feel like their air condition was broken. It was very warm and uncomfortable so I did not want to stay and eat my food. The food was cooked perfect and it did not disappoint. I enjoyed every morsel. read more

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Decided to take our day date to Shrimp Shack today and boy did they come through!! I had the shack pack with spicy catfish + shrimp and my fiancé had their catfish sandwich. When we first came in it was empty so we knew we beat the lunch crowd. We took our time ordering with the young lady running the register(sorry I didn't catch your name. She recommended the shack pack to me and I couldn't resist!! My stomach was ready for some good food. Keep in mind this was all under $35 At the end we were packing up ready to leave and I believe the owner came up to us and asked us how we enjoyed ourselves. I of course told him how wonderful it was and that we'd 100% be back. Thank you sir for a great time out and for your friendly , welcoming atmosphere!!! Stay blessed!! read more

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Came here for an early lunch... ordered at 11:20 and it's 40 mins later and they have completed 2 orders! The place is packed with lots of pissed off people! DO NOT COME HERE! read more

Good food and good prices . Will order again soon ! I like their coleslaw better than the KFC

A great find moving to the area! Staff is great and food pops out tasty and hot! Great for lunch

They sell my favorite fish ! Can't find Haddock anywhere else!! Love the food, the service and the distance!

Worst signature chicken sandwich ever! The thigh was tiny and way overcooked! Perhaps the slaw would have helped- but I didn't get any. Very disappointed. Won't be back! read more

Normally this place is pretty good. Service was so so. They just aren't that friendly. My friend that i was with had a question and the cashier didn't know, so she asked the cook, he didn't know, so he attempted to ask the manager and he was so rude to his employee because he was on the phone. In my opinion, he did the right thing by trying to get the managers attention but for the manager to get so snappy with him in front of us, the customers, that was not okay. It was actually extremely rude. There wasn't a what can i fix for you or answer for you or even a thank you for your patience. It was a "what's the problem?!" FROM THE MANAGER!!! Wow.... will probably return for a meal... but the speed of service sucks and the team could use some training in customer service. read more

Skrimp Shack - Overcooked flounder sandwich, hush puppies, fries, whiting and shrimp - Seafood Near Me - Colonial Heights, Virginia

The Skrimp Tacos are Out Of This World... It's the ONLY item I order... I've never in my 54 years of Life had Better... My mouth is watering just thinking about that Yumminess... Once I ended up going Home with the wrong menu item... I called first ~ then went back... I explained who I was after waiting in line a very long time... I then waited & waited & waited; I walked back up to remind that I'm here... Then again the waiting & waiting till I walked back up ~ getting Loud this time "Does a manager even work here"...!!! When the Manager came to me; she sat next to me and Apologized Very Sincerely, she didn't know I was still there... She asked about the issue, made sure she understood what I Actually ordered, even offered me a beverage... Then Top Tier Manager Rohnda made it Right by ME... I left not Feeling upset but with the Feelings of being Cared For, Listened to, and Respected... Thank You Ma'am... You are a Wonderful Person & a Fantastic Manager... read more

Skrimp Shack - I had an employee write her name for me... - Seafood Near Me - Colonial Heights, Virginia

Overall, this place is bomb. I ordered the shrimp/catfish dinner and the shrimp were amazing. I could have just ordered shrimp and been complete satisfied. The "catfish" was not what I'm used to. It was okay but it tasted like whitening fish...I'm not sure if it was a order error or if they actually use whitening fish as catfish (some restaurants do). I didn't care for the fries so I would order shrimp and maybe hush puppies next time. We also tried the crab cake. The crab cake was amazing BUT it was about 8 bucks for just one. I thought that it was a bit pricey considering the size of the crab cake. I wouldn't order it again but again, it was really good. My boyfriend ordered two shrimp (grilled/mild) tacos and he scarfed them down as if it was his last meal so I'll assume that they were really food. I'll def go back and order plenty of "skrimps " read more

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I'm excited about this place. I had a craving for some seafood and they took care of that. They're in a decent location. Parking can be challenging during peak hours. The interior is nice and clean. I appreciate that the place isn't obnoxiously decorated in beach decor. There is some, but is sparingly and done right. The food looks as good as it tastes. I love they have pictures of their sandwiches up on the wall so you can see what they offer and what to expect. Nice accountability! As for the food, I ordered the Mahi Sandwich and it was huge! My wife got the Shrimp Po Boy, any my son had a chicken sandwich. Everything was delicious and plentiful! The only negative was the table was sticky which was a focal point for my wife. We'll be back! Check them out! read more

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I had a chicken sandwich and the shrimp fried. This place is pretty damn good. I'll be back!

This place has been recommended to us by everyone . I got the fish sandwich minus the bun and wow the amount t of fish I got . For the price it's definitely a great value . My son and husband went with the shrimp baskets. They were completed reeled in . Both enjoyed their baskets . I did think the size of my sandwich combo was great I felt the fried fish lacked some flavor . Perhaps they need to use a little more seasoning in the batter . Other than that the place is roomy and clean . read more

Skrimp Shack - Skrimp Shack ... - Seafood Near Me - Colonial Heights, Virginia

Not enough great stuff to say about this place. The good is always fresh and delicious. They have great Sides and desserts. My favorite seafood place. read more

I can't even describe how stuffed we are. I ordered a family pack...Lord have mercy, I did not know it would be big enough to feed everyone at the family reunion! We has grilled shrimp, catfish, chicken tenders, collards, mac n cheese, fries, and a gazillion hushpuppies. They even packed tons of condiments - hot sauce, roumelade, cocktail, tarter, ketchup....everything was really good except the shrimp had a tiny bit of a strong seafood taste. Well worth the $ read more

I got the Shrimp & Whiting dinner and I must say it was pretty good! I wish the batter was a bit more seasoned (don't get me wrong I ate eeeeverything). It was all nice and hot too read more

I placed my order at 12:35 to pickup at 4:30. I arrived at 4:22 and they did not have my order ready until 5:11. The food is always great but the service is not so good. read more

Not one shrimp was from Florida. Actually nothing was except the tired employees. Margarita was plain mix.

Pleasantly surprised with Skrimp Shack. Ordered the whiting/shrimp basket which came with a side and drink for 8 bucks, cheap! Portions were BIG, whiting and shrimp were good (tender) with a light batter. Was looking for more flavor in the seasoning but used plenty of tartar and cocktail sauce! Collard greens were bland but edible. Ill be back for sure when craving fried "southern" style seafood: fish and skrimp only! Simple menu with catfish, whiting, skrimp, flounder, haddock, tilapia, mahi and chicken for non-seafood eaters. read more

Skrimp Shack - First visit... Will there be a next? - Seafood Near Me - Colonial Heights, Virginia

Awesome place!!! Have been twice already and both times I got great food and great customer service. I have already been to the Newport News location on the regular so now that I have one close it's awesome. I got the fish and shrimp basket(whiting). Fish was moist ant fried to perfection, shrimp was nice and juicy too. The poboy sauce is to DIE FOR!! I would put that on everything if I could. Yes it is always packed but people will keep coming when the food is good so that should be a great sign. Hopefully this will be a new staple in Colonial Heights read more

While the food was very good, the women in this establishment are beyond rude. I've never seen such horrible customer service in my life. The minute we walked in the door we were greeted with glares, eye rolls, and when my husband very politely asked if they had any ketchup, one of the ladies replied "I guess". A kind gentleman behind the counter was nice and got my husband some ketchup. He also was the only one to greet us warmly with a "how're y'all doing?" as we entered the door. I'm beyond disappointed in the women workers here. If y'all are so unhappy working here, time to better yourselves and move on. read more

I left one star not due to location I have found and ate at the Skrimp Shack. My star is due to slow service at the moment and the food was mediocre. Will visit again and update you guys. Thanks read more

Great made to order fish. It has always been good and consistent. Food is hot good portions and never a long wait. They have chicken if fish ain't your thing. read more

Went in with my family and ordered food and was told 10-15 minutes. We came in right before lunch rush. The lunch rush came in while we were waiting. We noticed that everyone was getting their food. We calmly waited for 30 minutes. Sister went up to asked where our order was. And low and behold our food was sitting in Carry out for door dash, we were given back our refund in cash, customer service wise the staff knew we were sitting there and never once asked what we were waiting for. Food is usually great but the customer service killed the vibe. Might give them another chance but not anytime soon. read more

This is our favorite place for a delicious fish meal in Colonial Heights. Great food, service, and friendly atmosphere. A lot of food for the money. We get the fish grilled, and sometimes fried. The sides, especially the sweet-potato fries, are simply quite tasty. We highly recommend this business.. Winky & Juanita Vivas read more

Oh my Goodness, I am at the Skrimp Shack, Colonial Heights for the second time today. 20 minutes going, 20 minute wait, 20 minutes home only to travel back with my 2 fish sandwiches that tasted of burnt oil. Brandon the "manager" , worse ever, said where's the rest of the sandwich?! Of course some was missing. I ate until I could no longer tolerate the taste, leaving an entire half plus fish on the side. My husband ate approximately 3 bites of his before giving up. This so called "manager" called another "so called manager" who told "manager #1" to take pictures of the food and send them to him before manager #2 could make a decision to return the price of the 2 sandwiches ($21.00). Brandon, "manager #1" said, we are going to give you a credit but you are not welcome in our store again"! AS IF! NEVER HAVE I EVER. What ever happened to "I apologize that you did not enjoy our food, how can I make this right? read more

This was our first time visiting this restaurant. DIAMON took our order at the register and was very knowledgeable about all the dishes and gave us great suggestions. My husband ordered the shrimp and catfish po boy with fries and I ordered the shrimp basket with fries. Our order did not take long at all and they brought our order to us at our table. The food was fresh and perfectly cooked! The facility was clean and staff was friendly. I recommend you visit and give them a try! read more

in the middle of a pandemic they be cooking food bare handed, also they mac is too watered down and microwave. customer service has falling down alot . i paid 2 separate prices for same item twice read more

The food here is about as good as any fast food place.... although it is not very fast. I had a po-boy and it was pretty good. The only negatives were the wait time to get it and.. they seem to have a gnat problem. When I was paying for my food, gnats were swarming in the air all around the register. read more

Shrimp Shack what can well lets start with yummy. My saliva glands are actually on overactive right now as I write this review just thinking about their food. I don't know why I don't go more often but I definitely plan to go this week. Their food is great, the service is great, the place is clean, the prices are good. What else can I say other than get into your car and drive to Shrimp Shack for lunch or dinner. They easily earn my Topflight seal. read more

I found this gem in Newport News and was so excited when they finally came to Colonial Heights. I can honestly say I've never had a bad meal. Same recipes. Didnt miss a beat on the seasoning! Even the collard greens where good and many of you know it's had to find good collards. :) If you liked good fried fish, this is the spot! read more

I LOVE this place!!! There is always a crowd so you'll have a little wait for your food, but it's so worth the wait. Everything is always fresh and made to order. I've had the fish basket and grilled shrimp. The fish and shrimp were seasoned well and so tasty. The fries are good as well. I also had their crab cake and it's all crab, no filler. This is my new favorite spot. read more

Skrimp Shack - Fish and shrimp basket. - Seafood Near Me - Colonial Heights, Virginia

The whiting fish and shrimp that I had for lunch was really flavorful. The greens were a lot better since the last time I had them here. The customer service was great and the food came out got a fresh. The only thing that bothered me was the tartar and cocktail sauce was in a packet like thingy. I thought it should have been in a different container especially when you are dining in. read more

Skrimp Shack - Seafood Near Me - Colonial Heights, Virginia

Food was good. Service was good. Nothing that was a wow, but everything was hot and good. We got the shrimp tacos and the fish and shrimp po boy, fries and Mac & cheese. The Mac and cheese was really good. read more

Good seafood, meh service. I went to the new CH location for lunch and felt that the food was good. I had a shrimp Po Boy with spicy sauce (which was excellent) and my wife had shrimp tacos, which she enjoyed. My hang up was the long wait for our meals to come. I should qualify the fact that they recently opened and as with any new restaurant, there's going to be bigger crowds and some kinks to work out. I figure there's a full star difference once they get into their groove. If not for the horribly long wait (30 minutes) for our lunch - I would have probably given 4 stars. I also felt lunch was pricier ($28) than I would expected. Seemed more like an inexpensive sit down dinner price. Having said all of that - I can see coming back here for a meal. Hopefully the service improves a little. I think it has the potential to be really good! read more

You get a lot of food . The food is usually very good. People working there are nice and it's usually clean.