READ COMPLETELY BEFORE USING SKOVRON Mechanical Services, LLC. I called Skovron because my walk-in freezer was not cooling. When they arrived, the condenser was short cycling so they added 1.5 lbs of R404A (refrigerant). They told me that the refrigerant may leak out again. They cleaned the condenser coil. The charge for this visit was $397.13. A week later, the walk-in freezer is warm again. So, I called Skovron again. This is the description of their second visit in a week per their invoice for another $543.35 and 3.5 hours later: "Service call for WIF(walk-in freezer) running warm again. Unit was short cycling when I arrived. Charge was low 1.00 again from previous visit . I topped it off and tried to locate leak with refrigerant pressure but did not locate definite leak. Full leak check will need to be done in order to locate leak. Also found that there is a restriction at TXV . Txv was icing up. Explained to customer that because of the location of the condenser that a full leak check will be needed but will involve more to do so. Recommend replacement of unit or at least relocate condenser for easier access. Will quote to both replace or repair." End of quote. Shortly after, I received the quotes from Skovron. The estimate for leak check and repair for $2,965.75 and estimate for complete unit replacement of $13,129.79. I expressed to them my frustration with their lack of repair service and demanded a full refund for their second visit where no repairs were done; THEY ABSOLUTELY REFUSED. The technician stayed for 3.5 hours gathering information to write up his quotes. We did not reach an agreement and they retained an attorney to persuade me to not write a negative review... After the fiasco with Skovron, I hired a different company, and the problem was fixed in 2.5 hours later for $608. The new company found the leak, soldered the connection at the king valve, resoldered joint and adjusted the expansive valve. I will pursue getting refunded for my hard end money in small claims court... read more

Why wouldn't you let me love you! I tried and I tried but you've pushed me away! When we moved to NH I reached out to have our heating serviced. It took 3 attempts but they finally got back to me and set me up with an appointment. Come the day of my appointment I wait and wait and wait. They never show up. I call them to follow up and they "accidentally scheduled the appointment on the wrong day". Fast forward to summer and I want my AC serviced! I say hey, let me give this company another chance maybe I caught them during a bad period before. I call and speak to a man who states Vicky will call me back as soon as she gets in the office that day. But yet it's been a week and I haven't heard back. Dealing with this company is ridiculous and like having teeth pulled. Called a different company today who was able to book me an appointment immediately and painlessly! Maybe Vicky quit? Maybe there's a serious internal communication problem? Maybe they forgot to pay their phone bill? Maybe they just hate my voice! I'll never know because I'll never call again! read more

I called Skovron because my 30-year old furnace was making screeching sounds coming from the blower assembly on which Skovron had done repairs a year ago. When they arrived I also mentioned that the fan still does not turn off when the furnace is off, which I thought may cause wear and tear on the fan contributing to the noise problem. Two guys spent 3 hours (they said they were only charging for one) and did no repairs but provided a quote to replace the blower assembly at a cost of over $1,700, which also included the annual maintenance. They showed me the blower assembly which was easily accessed by removing the back panel and noted that it obviously needed replacement. It took them 3 hours to come up with this conclusion and quote. They charged me $306.25 for this effort (no repairs were done). I will never use Skovron again and of course do not recommend them. read more

This morning we woke to the smell of something overheating. It was 6:45 in the morning.We checked the whole house and found that the draft inducer motor had overheated. We had had Skovron service our heating system earlier last year performing an over needed preventative maintenance check. I called the phone number and got the answering machine so I left a brief message of my need. Within 15 minutes, Keith called me back to follow up what we needed. He assured me that he would be able to come out this morning after getting the rest of his service people set. My wife and I had to be in Concord first thing so we confirmed with Keith that someone would be home to meet him. I was contacted by a family member by 10:30 the heat was fixed. I didn't expect that to be the situation as I was not scheduled. We have had the service team here for an issue with our hot water heating system also with the same quality care. The office team is always quick to respond to calls and the service team with Keith is what I consider the BEST! read more

Had tech out on 06-15-17 to get estimate on new central a/c unit. Was charged 197.50 for this and they told me I would get an estimate by email. As of 06-19-17, I still had not received any estimate so I called and was told I would receive estimate that night or the next day. On 06-20 I called to ask about the estimate and was told they would do it when they got around to it. I said that this was not a free estimate and for almost 200.00 I shouldn't have to wait indefinitely for an estimate. The owner then told me that I was being very difficult and I said that I was just asking him to deliver the estimate that he had told me I would have by 06-20-17. After the owner refused to give me any definite timeline on the estimate and he acted as if I was bothering him, I told him I was no longer interested in doing business with his company and to cancel my request for the estimate. I understand that it is summer and they are very busy, but don't take on customers that you are unable to service and then blame them for expecting professionalism and accountability. Within an hour of writing this review, I got a call from the company saying they had sent me an estimate for the job. There was no breakdown of labor charges, equipment fees or any details and, without any duct work, they said it would be over 8000.00 to put in a new a/c unit for my downstairs only. Since I already had central air and was just looking to replace a unit, not install everything from scratch and it was only for half of my house, this quote seems thrown together and extremely inflated. I will say that the tech that came out was very friendly and professional but that is the only good thing I can say about my experience with Skovron. read more