READ COMPLETELY BEFORE USING SKOVRON Mechanical Services, LLC.
I called Skovron because my walk-in freezer was not cooling. When they arrived, the condenser was short cycling so they added 1.5 lbs of R404A (refrigerant). They told me that the refrigerant may leak out again. They cleaned the condenser coil. The charge for this visit was $397.13.
A week later, the walk-in freezer is warm again. So, I called Skovron again. This is the description of their second visit in a week per their invoice for another $543.35 and 3.5 hours later: "Service call for WIF(walk-in freezer) running warm again. Unit was short cycling when I arrived. Charge was low 1.00 again from previous visit . I topped it off and tried to locate leak with refrigerant pressure but did not locate definite leak. Full leak check will need to be done in order to locate leak. Also found that there is a restriction at TXV . Txv was icing up. Explained to customer that because of the location of the condenser that a full leak check will be needed but will involve more to do so. Recommend replacement of unit or at least relocate condenser for easier access. Will quote to both replace or repair." End of quote.
Shortly after, I received the quotes from Skovron. The estimate for leak check and repair for $2,965.75 and estimate for complete unit replacement of $13,129.79. I expressed to them my frustration with their lack of repair service and demanded a full refund for their second visit where no repairs were done; THEY ABSOLUTELY REFUSED. The technician stayed for 3.5 hours gathering information to write up his quotes. We did not reach an agreement and they retained an attorney to persuade me to not write a negative review...
After the fiasco with Skovron, I hired a different company, and the problem was fixed in 2.5 hours later for $608. The new company found the leak, soldered the connection at the king valve, resoldered joint and adjusted the expansive valve.
I will pursue getting refunded for my hard end money in small claims court... read more