I Love this location. Everyone is always nice. The techs are great. I had a wax done today on…read more7/9/26 by a tech by the name of (Eva) and (Eva) was great! She welcomed me and made me feel comfortable. I am currently 7 Months Pregnant, and she did my wax well. She's very quick and smooth. She also talks to you as you are getting your wax done. She gets everything you request at the time of your appt. She's great overall.

Staff are so professional and very thorough in their waxing. They use quality products so the…read moreredness is less than normal and goes away pretty quickly. The facility is very clean and modern feel. Reception staff are also very friendly and knowledgeable and do a wonderful job greeting you as you come and making you feel comfortable and welcome.

I see Angela for a Facial and Massage combo regularly. She is a highly experienced European…read moreaesthetician. Her facials are so thorough, she seems to have 10+ steps (vs typical 3. Very reasonable too since she is not wasting your money in a high rent spa. Very kind. I love going to see her!

Great place for eyebrow threading. At time of review, $8. Bring cash as this is below their…read moreminimum amount on credit card. Plenty of parking and they usually have 3-6 threaders at a time.

I had a Brazilian sugar wax with Ainslee. Although I am not new to the waxing industry, Ainslee…read moremade my first experience at Hello Sugar great! She was on time, efficient, friendly and very welcoming! The company offers great deals too with monthly subscriptions and loyalty programs!

This is an absolutely great place.So nice and professional.I signed up for the waxing club.Thank…read moreyou Kaylee!

I go here for waxing my arms and legs, threading my eye brows and recently to cleanse my face!!!…read moreevery time the experience has been nothing but satisfactory. I go here b/c they are fast and cheap. The staff is very friendly too :) I have never had problems with walk- ins. But if i am going for waxing, I just let them know just in case and then I am in and out in 15 mins!! Defiantly recommend this place for fast and affordable service.

I absolutely love this salon! The ladies here are sincere, welcoming, and make you feel right at…read morehome from the moment you walk in. Their threading skills are truly a piece of art -- precise, gentle, and beautifully done every time. Ask for Payal or Rana -- both are incredibly professional and accommodating. This is my go-to place for eyebrow threading, and I'm always happy with the results. The salon may be small, but it's spotless and well-kept, with very reasonable prices. Highly recommend to anyone looking for great service and amazing results!

I showed up for my visit a few minutes early. The person who checked me in did not speak English…read moreand she had food on her face and food all over her shirt. I was then escorted to a room with very little light and given no instructions until I asked. The masseuse walked in w/o knocking and not knowing if I was undressed and ready for it. Her phone text tone went off a few times while my session was going. I could hear loud talking in the hallway and at one point my masseuse was called out of the room. I think she left the room approximately 4 times during my massage and never covered me up. She sat on my butt w/ a towel in between to do a portion of the massage. There are so many more horrible things about this appointment but these are the main points. Oh and lastly the Groupon included a "hot stone" portion which was never done. Do not go here!

Excellent : especially ms Tiffany this spa is very well managed I highly recommend return visitread more

I have a hard time trusting people doing my eyebrows but Renee does an outstanding job every time…read more She's dedicated to the craft and is a perfectionist and she is the best.

Renee really knows her stuff! She has a calm atmosphere and demeanor, and makes you feel…read morecomfortable. Her station is clean and comfortable. I'm definitely becoming a regular! You can't go wrong with a Brazilian wax from Renee.

I've been to this location a couple times now and have always been happy with the results. I've…read moremade appointments as well as walked in, and every lady there is so wonderful, making the pain as minimal as possible. Customer for life.

I have been going to the Oak Brook Terrace Waxing the City location since it opened. Over the past…read moreyear or so, I've noticed a general decline in the overall experience, but I continued going because the location is convenient when I'm already in the area running errands. After what happened today, however, I will not be returning. I came in today, September 30, around 10:20 a.m. in the pouring rain for a simple lip wax. I apologized for being 7 minutes late. The front desk employee immediately told me, "I'll take you this time, but next time I won't." I said I understood, but mentioned that I thought there was a 10-minute grace period. She corrected me and said it was actually 7 minutes. I pointed out that I was, apparently, still within that window. Her response was visibly irritated. Then she asked me to complete a customer profile form. I explained that I had been there within the past few months and asked whether I really needed to complete the entire form again. Her response was essentially, yes, this is what you have to do, which I found odd, but I started filling it out. I then said I needed to use the restroom quickly and would finish the form when I came back. This is where the interaction became completely bizarre. She told me, "We don't need to wax you today." I honestly didn't understand what she meant and asked her to clarify. She then indicated that I didn't need to fill out the form and didn't need to get waxed there today, in a tone that felt like she was refusing to provide the service. She also mumbled something under her breath that I found derogatory. At that point, I said, "What is your problem?" I explained that I had a pedicure appointment immediately afterward anyway and would simply have the service done elsewhere. I then asked for her name because I intended to contact corporate about the interaction. Instead of simply giving me her name or allowing me to leave, she told me I needed to leave and picked up the phone and said "I'm just going to call the police." Yes -- over a customer asking for the employee's name after an uncomfortable interaction about a lip wax. I remained at the front desk and told her that I thought the response was completely extreme and that I would be contacting corporate from my car. I left, contacted corporate, and also contacted the local non-emergency police line to document what had happened. I was told they would conduct a wellness check at the business. I am still genuinely confused about how a routine waxing appointment escalated into this. I have been a customer of this location for years, and I have watched the experience decline, but today's interaction was on an entirely different level. There was no reason for the interaction to become hostile, and certainly no reason for a routine customer-service issue to escalate to the point of possible police involvement. I would strongly recommend going to the Elmhurst Waxing the City location instead. At this point, the convenience of Oak Brook Terrace is not worth the headache. Management/corporate: I sincerely hope this interaction is reviewed, including what happened at the front desk and why a customer who was simply trying to clarify the situation was treated this way. What should have been a five-minute lip wax turned into me leaving in the rain, without the service, after having to make two separate calls to report what happened. Absolutely bizarre.

Perfect spray tan! Gabriella was really kind and the spray tan the perfect shade not to orange at…read moreall!

Best spray tan in the area! Gabriella does an amazing job and makes you feel extremely comfortable…read more She's meticulous and doesn't miss a spot. Parking is easy, which is a plus. Definitely will be back for another spray tan!

I received a gift card for this spa and went today for a package. It honestly exceeded my…read moreexpectations. The woman at the front desk, whose name I did not get ‍, was so sweet and accommodating. Lisa gave an awesome body scrub, body cocoon (highly recommend), and massage. Beya and I really hit it off and did an amazing job with my facial. I loved the ambiance and I thought the prices were fair. I will definitely be visiting them again!

Worst f******g massage of my life…read more Me and my fiancé just came out of a couples massage and we told them to use as much pressure as they had to get the knots out of our inner traps and upper lats as we both work out and are super tight. That's it. Instead they just rubbed our backs almost like they were embracing us and didn't use any pressure at all. Tony the therapist that did my massage spent the majority just pulling my legs and my arms and doing assisted stretches... I work in the fitness industry and help people do assisted stretches and and that was done poorly as well and the stretches didn't even make scientific sense with my joints which are bothering me now. So long story short. I was so sore and excited walking in but extremely polite and clear with what me and my fiancé were expecting and through the massage reminded both masseuses what we needed, which was more pressure and instead of listening they would move to a different body part. So weird. Then Tony asked how I was feeling and I said my lats and traps are still really knotted and hurt asked if he could help and instead he started doing assisted rotator cuff stretches? THEN the worst part is that he said sorry he was incapable of giving me a good massage because it was a couples massage and that I would have to rebook with him to go more in depth.... What a scammer it was super obvious that he was trying to not fully solve my problem to try and get me to come back for an another session so he makes more money. That's bad business and is a shitty strategy. Front desk didn't really care when we told them and blamed us for not booking deep tissue but had a good knot removing couples massage previously with different therapists when we had booked a Swedish in the past. but I'm over this place. To summarize it's just the fact I was polite the whole time, had very clear communication and re communicated when needed and we weren't asking for any type of abnormal or crazy service but both therapist were incapable of assisting or listening and Tony even admitted and said verbatim: "I cannot hit those muscle because the room is too small cuz it's a couples massage your going to have to rebook in my other studio." Wtf guys $180 and me and my fiancé are still sore, and untreated

Young barbers doing their thing. In the strip mall where Johnny's used to be (Cass & Ogden)…read more These are young guys with good personalities running a clean shop. Its professional, clean, and cash only. Go get your lettuce taken care of.

New to the westmont area and jJust got a fresh cut from Zack for the first time. He was friendly,…read moreknowledgeable and I left the shop feeling like a million bucks. Very fairly priced! Will definitely be a regular from now on+