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Elmhurst, IL

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Absolute Aesthetic

4.3 (17 reviews)
ModerateSkin Care

By appointment only

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Shared space on Third Street
Trina K.

Don't do it. This review is for Body Treatments. If your preferred communication method is text only, this experience is for you, except that I was advised expressly against hydrating before, during or after an infrared body wrap session when in fact, the opposite is true and in fact STRONGLY encouraged. Therein lies the reason free form text is not preferable (for me) especially when there's no other resource to inform me as a new customer about eligibility, do and don'ts or what to expect. Prior to my visit, the owner, Diana encouraged me to continue my exercise routine for the best results and in the course of doing so, I have back soreness of some sort. It hasn't prevented my routine but it does exist. Well, in filling out the forms Leah provided when I arrived for today's session, I said yes to sprain/strain and then asked Leah to clarify the statement on page 2 of the required forms which states " I am aware that any of the contrainventions ....",. I was told it is what "they" sent to me before booking. I replied, I didn't receive anything to this effect. Leah said, we did and started to scroll in her cell for "the text message about it." Another reason an email or screenshot of a form/policy is more effective. Anywho, so, go figure, after all that scroll, Lean realized, "they" did NOT send it. Then, Leah said it was referring to everything listed on the first page. I followed up to point out I answered yes to one of them. She said she needed to call Diana (pronounced Dee-Ana) and it turned out that I couldn't be serviced. After making the trek there for service, paying a deposit more than 6 weeks ago, etc. Needless to say, this could've been avoided as to save us both time. The upside is I wasn't fully hydrated because I started the morning avoiding water. Haha. Before the text said "isn't advised" instead "it is advised". Selah. One would think Leah/Diana would've said, once the injury is resolved or etc, reschedule. Nope. Just that I'm ineligible. To add insult to injury, the aesthetician, Leah who provided me the intake forms and no-go news had "the nerve" to ask me if I wanted to get a facial instead. Huh? For the inconvenience? For a reduced rate? Or in the place of the sessions purchased? Would it be too much trouble to lead with an apology for any inconvenience this cause or blank trip over to the salon and for the poor communication? My two stars were given because they are responsive to texts (super quick) and the decor in the salon is nice.

Love the welcome decor!

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14 years ago

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1 year ago

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2 years ago

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5 years ago

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4 years ago

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4 years ago

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9 years ago

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11 years ago

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14 years ago

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14 years ago

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9 years ago

Leah is great! I have had a few chemical peels with her and my skin feels great after.

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14 years ago

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10 years ago

Leah one of the estheticians here is great! Does a phenomenal job and always knows what to do next for my skin!

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9 years ago

Leah is so awesome! The sweetest thing and knows what she is doing!

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14 years ago

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11 years ago

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Review Highlights - Absolute Aesthetic

“I saw Diana at Absolute Aesthetics for my first facial ever and I loved it!”

Mentioned in 5 reviews

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Spavia  Day Spa - Elmhurst - Waiting room with heated neck pillows and a variety of teas

Spavia Day Spa - Elmhurst

4.3(38 reviews)
0.1 mi

My husband got me a giftcard for Spavia for Mother's Day and I used it on a 60 minute sports…read moremassage. I was blown away by my experience at Spavia. Booking was easy (I did it online), and you feel pampered every step of the way. After you're checked in you're walked into a locker room where you can change into a bath robe and slippers. From there you can sit in a lounge with a heated neck pillow while you await your massage therapist. My massage therapist was Gogo. She did a wonderful job and accommodated all of my requests. She even gave me suggestions on how to stretch for the troubles I was having. After you're done, you have access to showers to get cleaned up and continue relaxing. They also offer memberships for monthly massages which I think I"m going to get soon! I'll definitely be back.

I chose Spavia Elmhurst after doing a lot of research and being willing to spend extra for what I…read moreexpected would be a high-quality, relaxing massage. Unfortunately, it ended up being one of the most disappointing spa experiences I've had. I booked a 60-minute deep tissue massage with the scalp oil and Hypervolt add-ons. Neither add-on was performed... my scalp was never touched and no massage gun was used though I was initially charged for both (they were only refunded after I reached out). The massage itself felt rushed and incomplete. Most areas of my body were barely worked on, and I left still in pain. When I got up, I noticed the digital wall clock in the room had been partially covered with a towel.. specifically, only the minutes portion was covered. I later realized the session had ended about 5-10 minutes early. Management later claimed that covering the clock is standard practice for guest comfort, but that explanation does not make sense. The clock was not bright at all, and there was a much brighter light left on in the corner of the room the entire time. If a digital clock is supposedly too bright and distracting, then it would make more sense to use a standard wall clock or not have a visible clock at all. Partially covering only the minutes, the part that tells you exactly how much time is left... felt like a very shady business practice rather than a comfort measure. I was also told afterward that my massage was shortened because I arrived late. However, when I checked in, the front desk assured me they were able to push my appointment back and accommodate me so that I would still receive my full 60 minutes. At no point before or during the massage was I informed that my session would be cut short. Letting a guest believe they are getting their full service and then ending early without any communication feels unprofessional. When I contacted them about all of this, the only thing offered was a complimentary add-on for a future visit. but only if I book and pay for another full-price massage. After already spending over $220 and being this unhappy, I don't find it reasonable to be asked to come back and spend another $200 just to receive a small add-on for free. A partial or full refund for the actual massage would have been far more appropriate. I have since been ignored. Overall, this experience did not match the premium price at all. I left sore, stressed, and disappointed. I would not recommend Spavia Elmhurst based on this visit.

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Spavia  Day Spa - Elmhurst
Spavia  Day Spa - Elmhurst
Spavia  Day Spa - Elmhurst

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Absolute Aesthetic - skincare - Updated November 2026

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