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    The Faceloft

    4.8 (6 reviews)
    ModerateSkin Care
    Open 10:00 am - 6:00 pm

    By appointment only

    The Faceloft Photos

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    Aesthetic Center - The Time Machine Procedure is a nonsurgical treatment program that combines multiple procedures...

    Aesthetic Center

    2.9(99 reviews)
    0.4 mi
    $$

    Michelle is the most amazing, helpful, responsive, and professional person ever. She is very…read moreflexible with appointments and really takes the time to get to know you! Also the laher hair was the best decision I've ever made. I'd always wanted to try laser but the price of places like ideal image kept me away. After stumbling across AMC's laser specials, I was excited to give it a try. I have to say that combined with the atmosphere, quality, expertise and affordability of this place, I am a racing fan.

    I previously received an IPL treatment at this office and the treatment itself was fine. During…read morethat visit, I scheduled my next appointment for 4:30 PM on a later date. On the day of my appointment, while driving there, I unfortunately got a flat tire. At 4:02 PM, I called the front desk to notify them of the situation and explained that I would call back later to reschedule because I was dealing with a tow truck and car trouble. Later that evening around 7 PM, I received a text saying that I had missed my appointment. I called again to reiterate that I didn't make it due to the flat tire and that I wanted to reschedule, but I reached voicemail and left a message. The following day, I received a text stating that I would be charged a $50 no-show fee because I did not give 24-hour notice. While I understand the purpose of cancellation policies, they should also allow for reasonable exceptions in situations that are clearly beyond a patient's control. What was most frustrating was that the office claimed there was no record of my 4:02 PM phone call, despite the fact that I provided screenshots of my call logs, photos of the flat tire, and a receipt from the tire repair shop as proof of what happened. None of this seemed to matter. As a physician myself, I understand the importance of respecting a practice's time and policies. However, I would never treat a patient this way in the face of clear, documented extenuating circumstances. This situation felt less like a misunderstanding and more like a rigid policy being enforced without any consideration for the circumstances. Experiences like this make it difficult to support a business that appears unwilling to extend basic understanding to its clients. I hoped that they would choose to make this right, but they chose to lose business instead.

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    CSC Steil Dermatology - Christina Steil, M.D.

    CSC Steil Dermatology

    2.4(50 reviews)
    0.1 mi

    When our insurance changed last year, I subsequently found this lovely practice in Hinsdale. I saw…read moreDr. Rachel Bognet. She has been fantastic! For years I was taking my daughters to a well known, local, highly recommended dermatologist who was unable to clear their simple acne. Dr. Bognet immediately had numerous options available which had never been presented elsewhere! Within a week of seeing Dr. Bognet, my girls' faces were clear. (Interestingly, they each had different types of acne, which required entirely different treatments.) I wish I had found her sooner! Similarly, I struggled with a small wart near my fingernail. The prior dermatologist's years of treatments did not eliminate the problem. Dr. Bognet to the rescue. She treated and eliminated the stubborn wart the first time! She is amazing! Over the last year, she has successfully treated a variety of skin ailments presented by my five family members. Additionally, her medical technician, Kyle, is fantastic. My daughter went off to college and needed continuation of care in a small rural town out of state. Kyle spent hours over multiple phone calls working with the not-so-up-to-date rural provider. She was SO helpful and an absolute gem!

    I have been a patient of Dr. Steil from when she first opened her office on Clay Street. I have…read moreprogressed with her to her new office and often see Dr. Bonet and other non-doctors for various dermatology issues. My son who is now 40 was treated by Dr. Steil when he was a teenager. Today I phoned to get the results of a recent spot biopsy. I haven't been able to get into the patient portal and they are working on this. I have a different doctor who does my MOHS surgery and I asked for a copy of the report. Well, I can have this, but they charge for "paper" now, $25.00, if I ask for it to be mailed to me, it's $30. This is, in my mind, ludicrous.

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    CSC Steil Dermatology - Christina Steil, MD

    Christina Steil, MD

    CSC Steil Dermatology - Steil Dermatology 125 W. 2nd Street, Hinsdale corner of Grant and 2nd Street

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    CSC Steil Dermatology - Steil Dermatology  125 W. 2nd Street Hinsdale, IL 60521

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    Clean Your Dirty Face - Hinsdale

    Clean Your Dirty Face - Hinsdale

    3.2(6 reviews)
    1.2 mi

    I recently signed up for a starter membership after receiving a promotional email and text message…read moreabout the March Madness offer. My facial itself was average -- the esthetician was kind and knowledgable. Unfortunately, the experience at checkout was extremely disappointing. When I asked about the promotion that prompted me to sign up, neither the associate nor the manager were familiar with it. I pulled up the promotional email and explained that it was the reason I joined the membership. The manager initially agreed to honor it, but after calling another manager she came back and said the promotion only applied to memberships purchased in-store. The issue is that this restriction is not stated anywhere in the promotional email or on the website, which I showed them. Despite that, they refused to honor the promotion. What was most frustrating was the complete lack of effort to resolve the situation. I had already scheduled my next three appointments because I was excited to become a member, but when I explained that this experience was making me reconsider my membership, I was simply handed an email address and told to cancel if I wanted to. For a brand-new customer, the lack of understanding about promotions and the dismissive response from management left a really poor first impression and I won't be back.

    I've been in a couple of times now, and I always book with Nikki! The facial itself is great in…read morethat you feel like you've gotten everything your skin needs. Nikki always takes time before you start to ask you questions & make sure you're comfortable with everything she's recommending/planning. I always feel like my comfort is her top priority when I'm in her chair! If you're looking to try out a facial here I would 100 percent recommend seeing Nikki!!

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    Clean Your Dirty Face - Hinsdale
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    The Faceloft - skincare - Updated May 2026

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