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    Skinnovation

    2.0 (1 review)
    Open 7:00 am - 7:00 pm

    Services - Skinnovation

    Waxing

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    12 years ago

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    West Salon by Leah - What I got.

    West Salon by Leah

    4.6(29 reviews)
    1.9 mi
    $$

    My first experience with Leah was good for a highlight. I went in yesterday for a hair cut. I…read moreshowed Leah the attached pictures of the bob I wanted which I've had in the past. I ended up with a significantly shorter cut that was so thinned out I feel like I have so much disconnection in my hair. The back is so short in parts that I can hardly grab it with my fingers, let alone straighten it. I also have naturally curly hair so I can only imagine the nightmare of how I'm going to deal with those pieces once wet and styling until they're long enough to deal with. I also want to preface, my hair was well past my shoulders, very health and had no face framing or short layers when I walked in so it should have been pretty straightforward. I was shocked when I left the salon yesterday and even more shocked at the lack of accountability in Leah's response in the attached text. I feel like I spent almost $100 to get my hair butchered while also ending up as an emotional dumping ground throughout the entire appointment.

    Clean, sophisticated, and inviting are only the beginning positive attributes of West!…read more BACKSTORY: I moved here from Portland, Oregon, several months ago, my long hair that I've had for a number of years, in tow. As my concerns about handling the heat and humidity increased this last month, I was nervous about finding a hairstylist having had some bad experiences and cuts (probably one of the reasons my hair grew so long anyway). I did some research and found West salon, conveniently located for me and well reviewed, I decided to give it a try! SO glad I did! Even when I called and asked umpteen questions, Shirley was super helpful and understanding about my concerns about cutting off my long hair. Hope was my stylist! She was fantastic! She listened. She asked questions. She was concerned about lopping off my long tresses because she cared about my beautiful hair, but did anyway, and in the end, I got the most fantastic cut I've ever had! I'm transformed and completely in love (and a heck of a lot cooler) with my new cut.

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    West Salon by Leah - What I asked for.

    What I asked for.

    West Salon by Leah - Leah's response.

    Leah's response.

    West Salon by Leah - Snapshot of a clean, friendly salon.

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    Snapshot of a clean, friendly salon.

    Skinnovation - skincare - Updated June 2026

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