Milan has always provided great treatment and customer service to me for upper lip and eyebrow…read moreneeds, and Ismary is an incredibly friendly and professional tech to work with. The location is friendly to all folks and works with their customers well when it comes to scheduling. This is my go to for all my laser based needs

I see Shakayla for my Brazilian. The service has been outstanding, great staff and amazing…read moreexperience.

Ashleigh is incredible!!!I hadn't had a haircut in 5 years and decided to go short. I am so happy…read more I love this place

Everyone was very nice and professional. The gentleman that checked him in was very nice even asked…read moreme if I wanted anything to drink while I waited. My son wanted a touch of pink in the front of his hair . He needed a cut as well. Sarah was great! My son is biracial so his hair is a little more complex and needs are different. As you see he has tight coils, curly ,wavy type of hair that goes every direction. He also has ADHD so he is constantly moving. Sarah was able to work around that and still get the job done. He's in love the end result

My mother went in last November for an annual check up. She waited an hour and a half and Dr…read moreJackson rushes in and tries to upsell her on some wrinkle machine. My mother declines and just wants her exam. She leaves and a nurse comes in with a clipboard and gives her a form to initial. Luckily my mom reads it because it is a form signing her up for a package for the wrinkle machine! At this point I think they were trying to prey on her because of her age. She declines AGAIN, and then the nurse comes back and says they will be unable to see her that day. After she waited almost two hours and never even got undressed. She clarified that she would not be charged since they didn't see her, but she is now getting a bill where they CHARGED Medicare for an appointment (which is fraud) and are trying to make her pay the remainder. We will be reporting this fraud to Medicare and I hope they audit them to kingdom come. Absolutely shameful that they only had an interest in trying to charge some aesthetics service, tried to sneakily make her sign up for it after she declined by handing her paperwork they hoped she would initial without reading, and then sent her home without seeing her after almost TWO HOURS because it didn't seem worth their time. Disgusting!

I've been to Dr. Jackson's office a few times for the same standard wart treatment on my foot. I…read morereally like her as a person and as a doctor, however I have some serious issues with the billing department. I tried to get past it, but after multiple problems I just can't go to this office anymore. Every time I go to the office, there is a $55 co-pay for my insurance. Even though the foot treatment I received is very basic and is typically covered at other offices, I was shocked that I was billed an extra $180 after the appointment (which the front desk rep failed to mention to me on my way out, of course). I pulled up the client website portal, reviewed my previous charges and transactions, and found that my balance should actually be $0. I called the billing department, and a very nice man walked through the line items with me and found that I was right, and that I did NOT owe any money. Wow. The second time was different. I was surprised when, once again, I got an email and phone call saying I owe over $100 (which the front desk failed to mention to me in the office, of course). I called the front desk AND my insurance to figure out why my appointment cost so much after the co-pay. Insurance explained to me that the bill showed two separate "surgeries", one of which was not covered. I did not have two surgeries. I didn't even have ONE surgery, so I'm not sure why the billing is written that way. I tried to appeal the charge, but I got nowhere. I feel like this office is doing everything they can to overcharge their clients, and patients should not feel that way. Even when I stopped in for a 5-minute checkup (no treatment received, just "keep doing what you're doing") I was still overcharged. I like Dr. Jackson, but I won't be going to Skin Wellness anymore.

If you're a woman of color looking for a laser tech who actually knows what she's doing, run to…read moreNoushi. I'm only on my fourth session and the results are already wild -- like "wait... why is it already this smooth?" wild. She's warm, funny, and makes the whole process feel way less intimidating. She explains everything, checks in constantly, and somehow manages to be both professional and your hype woman at the same time. My skin always feels cared for, never rushed. Plus, she just gets melanin. No guessing, no hesitation -- she knows exactly how to treat darker skin safely and effectively, and it shows in the results. The space is clean, she's gentle, and I actually look forward to my appointments... which says a lot considering it's laser hair removal. Highly recommend her if you want real results and someone who treats you like a person, not a number. **BONUS** she ALWAYS has a great playlist going in the waiting area.

I absolutely adore Noushi--she's one of a kind and makes me feel so welcome and comfortable every…read moretime I come in. I'm in the process of getting a tattoo removed on my wrist, and she knows everything about the lasers and how they work. I've already seen a huge difference from my very first session, and I'll definitely be back for more. I can't recommend this place enough!

I had a great visit on 10/25. Helpful and friendly staff and no waiting time for my appointment…read more My provider is wonderful and the visit was perfect.

Their sales approach significantly minimizes the difficulty endured post-procedure. For the most…read morepart, the procedure itself was tolerable as promised. BUT afterward, what they said would be "uncomfortable" was painful and unpleasant, and it took a very long time to recover, so much so that I absolutely hate the thought of putting myself through it again for the rest of my scheduled sessions. However, they tell me they cannot cancel, which conveniently was not mentioned upfront. In fact the associate I spoke to about cancellation was rather cold about it. I'm sure they're covered legally with that info having been buried in the contract language, but this is a terrible disservice. It feels like a sham and a money grab, and I really regret having fallen for it.

As a team member, I can say this is a well-run business that truly values both its staff and…read morecustomers. The work environment is collaborative and respectful, and leadership makes a consistent effort to support professional growth. It's rewarding to work somewhere that prioritizes quality service and maintains a positive, team-oriented culture.

I had lip and cheek filler today for the first time administered by Kelsey Watson, PA-C...she did…read morean AMAZING job! I'm so pleased with both, very natural looking! Kelsey is an ace at facial symmetry! I highly recommend her!

I got dysport from Kelly for my uneven smile to even out my lips and in my forehead for wrinkles. I…read morecouldn't recommend her enough. She is thorough and genuinely listens to your concerns to be sure your results are what you're looking for.

Dr. Jeffrey Jelic was the second oral and maxillofacial surgeon I visited in Durham, and I am so…read moreglad I went. The first one I visited charged me $375 for a consultation during which he told me nothing, except "I don't know why you have TMJ," and that I needed an MRI (which comes with a $150 copay and, let's face it, I'm not what you'd call wealthy), which he insisted I have done at one radiology clinic in particular. Un petit shady, non? Having suffered progressive TMJ and bruxism for nearly six years, that has resulted in constant pain and soreness, as well as malocclusion of my otherwise beautiful teeth, I was downtrodden after my visit to that first guy. But my dentist, Dr. Velma Cooper, referred me to Dr. Jelic. Interestingly enough, both attended the School of Dental Medicine at the University of Pittsburgh and, even more impressively, Dr. Jelic also went on to earn his MD from the Medical College of Virginia School of Medicine. Homeboy is a DMD / MD, so you know he knows his stuff. In our consultation---only $90, thankyouverymuch---Dr. Jelic explained very clearly what our options were, as well as his preferences for the order in which we should try such interventions. Although he is a surgeon, he certainly didn't push surgery on me; in fact, it was presented as the very last and most radical tactic. The first was fitting me with an occlusal guard, which I have been wearing day and night to MUCH relief. Of course, this dental appliance isn't a cure but, at $1200 out of pocket---because dental insurance is a racket and doesn't cover TMJ, jerks---it is a comparatively affordable and certainly less invasive alternative to surgery. I opted for the appliance at my consultation, and our next appointment was set up for just a few days later, where they took molds of my teeth, which were sent off to be made into a mouth guard. The turnaround is about two weeks, and then there are several weekly appointments following for fittings---these are included in the $1200 paid for the guard---where Dr. Jelic whittles down and polishes away the appliance until it is subtle enough to be worn without much distraction or impediment to speech. I've been wearing mine day and night for a few months now, and am thrilled that I no longer have to deal with headaches caused by teeth clenching. The wearing down of the enamel on my molars has ceased, too, thank goodness. Georgia is the practice manager, and she runs a tight ship. Terri was great working with me on the cost, and I appreciated her kindness and forthrightness. Amanda, Kelly, and Sue round out the qualified team of medical professionals, and have all be a pleasure to work with. For now, the guard is working really well for me but, should I decide to try surgery at some point in the future, Dr. Jelic will absolutely be the surgeon I seek out.

Was referred here by my primary dermatologist for removal of seborrheic keratoses on my back. Told…read morethe main line what I needed when I scheduled the appointment and was scheduled at the laser center for a consult. The esthetician I met with said the keratoses should be burned off instead of lasered. I was very fortunate because the PA, Drea, had a no show and was able to do my treatment. She was so sweet and explained everything very well. Price was very reasonable. Will definitely return for future treatments.

This is such a sad review to write! I came here for excellent service for 6 years, but earlier this…read moreyear one of my dysport treatments didn't take. Which happens. Absolutely no fault to the practitioner, sometimes things just don't work! I was given a refund, but when I called to schedule another appointment, I was told I was not allowed back for services. You can imagine my shock and embarrassment! I have never been treated this way by any business, nor have I heard of a business behaving in such an appalling manner to clients. For cosmetic services, I find it important to develop a relationship with one practitioner. Stephanie is the only person I see because she's excellent and so lovely. So sad to say, but if this business makes a mistake on their end, they ban clients. Please bear that in mind before scheduling an appointment -- there is a zero tolerance policy on complaints.

I had a very troubling experience at OVME Chapel Hill that I feel is important for others to know…read more I received facial injections on October 29, and within days I developed significant swelling, pain, and an infection under my eye and cheek. The infection became severe enough that I ended up at Duke Hospital and later had to see a facial plastic surgeon, who removed two rounds of pus from the area. In addition to the medical complications, I experienced a serious privacy concern during checkout. The injector announced in front of other clients that it was my first time getting injections, which violated my privacy and made me extremely uncomfortable. I have been dealing with the effects of this for weeks -- medical visits, procedures, swelling, pain, and emotional stress. This experience has impacted my health, my peace of mind, and my trust. I hope OVME takes accountability and improves both their medical practices and their respect for client confidentiality. They removed my Google review. Sad

From the owner: Performance-driven and age-defying, OVME is leading the nation in delivering outcomes-driven skin…read moretreatments in a contemporary environment. Our team is composed of creative caregivers who provide solutions for ultimate skin health and aesthetic rejuvenation. We believe the needs of the medical aesthetics consumer have evolved beyond the industry landscape. Using skin analysis and consultations, we deliver unique services in Botox, Dysport, dermal fillers, micro-needling, chemical peels, facial lasers, and more! We believe excellence is achieved through attention to detail, honesty, and transparency. From skin transformations to top-of-the-line medical skin products, we look forward to helping you Find Your Glow!

Annie at Bella Brow did an absolutely amazing job on my brows. I got combination brows and they…read morelook incredibly natural and beautifully shaped. She matched my color perfectly and really took the time to get everything just right. I feel more confident and happy with how I look now. Her office is clean, welcoming, and very professional. Annie made me feel comfortable throughout the entire process and I really enjoyed talking with her while she worked. I couldn't be more impressed with the results -- highly recommend!

I LOVE MY BROWS! Annie is so kind and makes you feel very comfortable. I explained to her what my…read morevision was and she completely understood me and gave me what I wanted. I really recommend coming here! The vibe was so nice and relaxing as well. Loved it !