HORRIBLE. I came out looking exactly the same as wehn I arrived! Neither the lift nor the tint did…read moreANYTHING to my lashes. I asked for some sort of a discount since the procedure obviously did not work and was told they could not. I just paid $89 to essentially go in and have my eyes burn for an hour.

Grossly overcharged and mislead about one-time vs recurring charges. Manager was very unhelpful.read more

The quality of services are high. Expectations and the request of any service is met tailored to…read moreevery customer. Additionally, Nancy Ramos Studio is dedicated and passionate to providing a high quality service for every client that desires for a long lasting luxurious beauty experience.

I have been going to RPS for over 3 years and have seen quite a few stylists over that time…read more They're all great and everyone's super friendly. I was so stoked when Skyler came back since she's the stylist I like to go to the most. RPS isn't cheap but I treat myself to it and every cut I get is well worth it. I always get compliments from people after I go. I also like reading the vintage comics in their waiting area. Just a nice place all around !!

A returning but disappointing experience…read more My appointment was canceled 15 minutes before it was scheduled to start because my stylist was sick. I was already on my way when I received the notice. I understand that illness happens, but a 15-minute heads-up is not acceptable. They offered to reschedule, which I appreciate, but made no attempt to compensate for the wasted trip and time. Better communication and some goodwill -- even a small discount on a future visit -- would have gone a long way.

I have been a client of Kristina's for 15 years. Her facials are like no other. She is very…read moreknowledgeable and also uses an amazing product, Guinot...It is always a treat for me whether I am going for a facial or just eyebrow wax and tint. Lovely, lovely lady...

Reply to owner: Thank you for your reply. You should know as a business owner that first…read moreimpressions determine your reputation greatly. While you expressed your displeasure with my decision to leave the review, It speaks volumes to your ability to empathize with your client's disappointment with the service you provided. You have expressed how I could have reached out to you for other options but failed to acknowledge my time was lost and irreplaceable. As i had stated, the lashes were for a weekend birthday celebration. I took off early from my job just to come see you in preparation for my trip out of town. There was no time left to reach out for a refund. There was no time left to complete other tasks before my trip. There was no time left to get another appointment. It was completely lost. Thats it. Thats all. I find your response to be insensitive as you are more concerned with how offended you are, rather than understanding the gravity of what you have done. Had you asked me to show you the look I wanted to achieve, rather than showing me your instagram pictures, perhaps the outcome would have been different. As a professional myself, I understand that the client is my most valuable assett. I cannot excuse my actions that caused them discontent. Nor is it wise to suggest that they have offended you by expressing their discontent as if they are the problem. At the end of the day, my review is my honest experience. You don't get to challenge it. It speaks volumes to your character as a business owner so I do hope the public will see this and take heed.

I had such a great experience getting a pedicure here! The staff was welcoming and professional,…read moreand the atmosphere was clean and relaxing. My pedicure turned out cute. I'll definitely be coming back and recommending this place to my family/friends!

I requested a gel manicure with 1 design. She said it should last 3 weeks. The tech told me 1…read moreprice, then charged over $100 at the register. AndI didn't even get a hand massage, lotion, or nail soaking that you usually get for a manicure. On top of that, she filed my real nails down, on the top of it. Now my nails are thin. The next day the gel was lifting. I let her know, and she told me that I can come and get them fixed. She did them, then charged $10 each nail she fixed at the register. Never did she tell me that I had to pay for something that came off the next day that wasn't my fault. Then the next day, the gel started lifting. At this point, it's the way she sis them out the product. I didn't go get it fixed the second time because I feel like I shouldn't have to pay for a service that didn't even last a whole day. I'm never coming back here again because it's a waste of money. Do yourselves a favor...trust me, don't waste your time and money with this place because it's a rip off!!!

Horrible the worst nail salon I've ever been to beyond unprofessional let me say when I first came…read morein the girl had the worst attitude from the beginning about me wanting straight tips instead of curved I never get curved tips she complained the whole time but I was in a rush to work so dealt with it then she did my entire set lumpy the base wrong you could see bubbles under I came in for a basic French set she started getting loud told the other girl to do it she didn't gave time then grabbed my jacket saying come on we exchanged words the manager then did my nails tried to fix them they look horrible already turning colors lumpy only been 24 hours then my total Was stated 60 when the owner finished charged me $65 such horrible service I would never go back nor would I recommend go spend your money somewhere better

Perfect every time! Luxury Nail Spa is everything you can ask for. I've been getting my nails done…read morewith them for about a year. The staff is very professional and does an excellent job every time. Jenny did my nails she's very detailed & always work her magicThe spa is always clean and so relaxing! Love coming here!! Best nail spa in RDU!

Perfect Eyebrows is my go-to spot for eyebrow threading ever since I moved to Durham a few years…read moreago! They are very gentle and shape my eye brows incredibly. I'm able to walk-in and receive service with minimal wait time eveytime I show up. Love this spot!

Awful. Do not let these people put chemicals anywhere near your eyes…read more I came today for a lash lift and tint service, and to say I'm beyond regretful is an understatement. (I normally go to Katy Heyings in Durham, but wasn't able to schedule with her before my flight out this Thursday. Highly recommend going to her if you're thinking about getting a lash lift and tint.) My appointment was at 10:30 AM, and for this service, I'm usually in and out within the hour. I, however, was here for 2 HOURS. The technicians were so focused on quantity and on bouncing between clients that the quality of service was nonexistent. My technician used so much perming and tinting solution during the lash lift and tint service that it began to sear my eyes and burn my eyelids. I asked if they had anything to flush my eyes with (which any qualified technician should have when using chemicals near the eyes), only to be given wet paper towels. I was genuinely surprised that this place hasn't been sued yet, if this is standard practice. Post service, my lashes are now extremely over-processed to the point where, every time I open my eyes, they get stuck in my eyelid crease, and my bottom lashes are fried and crimped every which way outside of a lovely curl. Don't get me started on how sore and raw my eyes are. I've included a picture showcasing the lashes and how irritated my eyes STILL are 2 hours after. You can look at other recent reviews specifically for this service and see individuals quoting the same issues. I've had this service done so many other times and have never had this issue. The high reviews are misleading and mainly focus on brow services; I should have been more cautious. Hopefully, this review can help keep someone else safe in the future. Save your money, save your time, and save your lashes. Avoid this place at all costs.

I popped in on Saturday to get a clean up up my brows. There was no line, so I was led to a chair…read moreand the gentleman asked what service I was looking for. I let him know that I just wanted a clean up and to keep the thickness of my brows. He cleaned up my brows quickly and exactly like how I wanted them. Quick in and out service and not too pricey ($12). I paid in cash, but they do also accept credit cards. I definitely will return when I need another clean up of my eye brows.

I stopped in and was very pleased with the service and skill of the technician. It was much less…read morepainful than waxing and he did my lip and brows, all for $18 and 10 minutes. My brows were shaped up nicely and he listened to what I wanted (not too thin). I wish I was local to the area, I would come back often!