I purchased a Groupon for three IPL sessions with Giovanni Medspa. When I later attempted to…read moreschedule my appointments, I discovered that my Groupon had already been marked as redeemed by the merchant, despite the fact that I have never visited the facility or received any services!! It seems this is something they are doing frequently based off other reviews. This raises serious concerns about their business practices, they are redeeming vouchers prematurely and collecting payment without providing the corresponding treatments. Additionally, I have been unable to reach anyone by phone to address this issue. I will reverse the charge and report to Groupon. Overall, this has been a very disappointing experience, and I would advise others to proceed with caution.

Took a lgbtqia+ friend to get their first neurotoxin injections. Found these folks via Groupon &…read morebought their Dysport lip flip & a separate chunk of units Dysport for a bday gift. Located on the street side of a mini shopping area, I was pleased to find the lobby & check-in area were bright, airy & spotless. A few pieces of tasteful marketing material & a cheerful greeting from the staff made us both feel welcome. We were taken back to the treatment room on time & the nurse did the series of pretty painless injections with little to no bruising. RN injector seemed slightly flustered but was still professional & did a nice job. My friend has been quite happy with the results & plans to return for more stuff. Too bad it's quite a drive from Tucson, but still totally worth it. No problems redeeming or scheduling & it made for a fun gift. Will be sure to buy some treatments for me next time!

Maybe she's born with it. Maybe it's Maybelline. Or maybe it's in part thanks to Angel!…read more It's been 2 years since my last review! People are genuinely surprised when I tell them how old I am (Actually, I rarely tell people how old I am. Keep 'em guessing!). I know what you're all thinking. Surely I'm related to Dorian Gray and there's a dusty painting of me hidden in a basement somewhere getting older by the minute. Nope! Angel has been my skincare guru ever since moving back to AZ. She is very professional and such a lovely person to talk to. I trust her with any skincare issues I might have. Since my last review she's expanded her practice to include some fellow aestheticians that offer a wide range of services from a deep cleansing facial, waxing, skin tag removal to IPL. She's always up to date with the latest in skincare issues and new products+ treatments coming out which makes it easy to get the best skincare available! My face always feels refreshed and has that youthful glow after an appointment with her. It's a great day when I get pampered by Angel! Her studio is in the back of the Studio de la Beaute salon in downtown Mesa with ample parking in the public lot. As an added bonus there are cool shops and restaurants within walking distance pre and post appointment to make your day a full relaxation experience!

4/30/2019 The owner has responded to the yelp post, posting inaccurate information to discredit…read moremyself. After posting on several group sites I found that this is a recurring issue. I was told that they were closed on Sunday, when I tried to call about the cuts. Now I am being told they were not, and "tried to call" but my phone company has no record of that. When I asked to be explained the paperwork and treatment I was signing, I was told by the owner to "just sign it" and that Sarah "would explain it later". She is claiming I lied about my UV exposure which affected my treatment, when in reality my job changed which had me outside more often which was updated with the most current aesthetician. I did purchase through groupon and set up all three appointments in March. The online system wouldn't allow me to reschedule as they had lost the employee, and when I called (from several different phones) I didn't hear back until it was too late to use all three groupons because I was aware that it would cause a breakout if done too close together. The owner decided to remedy by offering one dermaplaning. I spent $80 for 3 deep clean facials (which is $26 per, and I had $53 worth of facials left). The groupon for two dermaplanings with Sarah is $45 (I only had one (I had $23 worth, meaning that I paid an extra $30 NOT gifted an extra $30). I was told at my appointment in March to stop using retinol and St.Ives as it could have been making my skin red (which is a consistent problem), so I stopped both products in March and was only using African Black soap every 2-3 days, Rose Water Witch Hazel (alcohol free), and just plain soap the days in between. The owner KNOWS this but is trying to claim no blame to what happened to my face, so she is saying I am still using irritating products. I signed a waiver for a peel, and was told I was receiving a peel, and that it would burn but that was normal. Now the owner is saying that even though I signed a waiver, was told that I was receiving one, that I did not. This is concerning considering that I was not corrected until she responded to my review, and I have been under medical treatment where this information was pertinent. Sarah did offer me a fan, but complained that when another patient used it the fumes went into her face and made her sick, so I opted to not make her sick. The device I saw Sarah use was "surgical steel with detachable blades" or in other words, a razor. Some of the scratches were not visible on photos and I assumed that any amount of a cluster of several scratches would be a big deal to an owner, but apparently not. I have never had my face blown up, so I assumed I was having an allergic reaction, but was corrected by my PCP. She said it was not an allergic reaction but a full face injury and that the swelling was due to irritation. The owner told me to use benadryl and aquaphor, my medical provider said that she was glad I waited to see her before taking her advice as it was an injury. The OWNER said she had to wait to hear back from her EMPLOYEE before she could help me. As I am panicking the week before my wedding and the day before my pre-wedding photo shoot I am told that the owner of the store was waiting on her employee before she could offer any help. During the time it took I was able to make an appointment with my doctor and their in office aesthetician. The team informed me that they felt "so sorry that someone has done this to" me. That the "surgical steel tool" was used improperly, and in a way that was unsanitary (every cut a new blade should have been used). That after being butchered they should not have used a "lactic enzyme" as that is what most likely caused the swelling. The owner also cherry picks information. I was TOLD that I could resume my normal skin care routine, as dermaplaning had to down time (other than needing sunscreen). I did NOT resume, which was what I texted the owner, but for some reason she believes I said that I did resume, so either she is straight up lying or really didn't read. I was never given any paperwork to take home, with any after-care instructions, and remember Angel told me to sign the paperwork and that Sarah would explain it all to me (she did not). They also said "if they had known about my pictures {they} would've offered a different treatment plan", but when we started Sarah was asking me questions about the wedding, so it was told to her during that time. Once again the owner is lying to discredit me. Which blows my mind as I have text message documentation of her behaviors and medical documentation determining their fault. In the end, the aethetician undoubtedly made a mistake, as was agreed by a plethora of professionals (medical and skin care related). The owner is not only not offering me a refund of my services, or for the difference for services rendered, but is flat out lying about the facts to try to avoid blame.

Jodi is the absolute best! Knowledgeable, professional, she listens to your needs and suggests…read moreservices without trying to add on things you don't need. Her years of experience show with how she administers treatments. Beautiful environment and beautiful skin tech! Overall package here!! Joanna

Everyone in the office is super friendly and welcoming, online scheduling is convenient, Lisa is…read moreincredibly knowledgeable and takes her time to make sure you are happy with your treatment and you understand what she is going to be doing. Definitely recommend, I will be back (:

Tranquil Waters and Mai have literally changed me! As a fairly confident individual, I was growing…read moreincreasingly self-conscious about my face and the pigmentation. It started after getting pregnant and then never went away - it got worse. Mai has been doing chemical peels and I just did my first micro-needling. Check out the pics - they speak for themselves. I started in September 2018 - it's been 4 months!! I highly recommend Tranquil Waters - they look at your skin, recommend what's necessary and develop a plan according to your specific needs (and change them based on how your skin reacts).

Do not go here!!! (Scroll through the pictures, I uploaded! I am not exaggerating) I went for an…read moreIPL treatment and left with burns on my face that blistered the next day! Save your money and go somewhere with trained and medically supervised staff. Update- they called me after my yelp review and asked me to come see their doctor. She is not a dermatologist but is a pediatrician licensed in Canada. I've uploaded pics of her certificates. She claimed my results were "ideal" and what she wants to see. When I told her that I had blistering on my chin with liquid that was coming out she said that she "didn't see evidence of this." Basically calling me a liar. They took no accountability for what they did to my face and claimed that everything looked normal. A good deal is not worth looking like this. Lesson learned. STAY AWAY My dermatologist was appalled and said that this is NOT normal for IPL!

This little quaint spa is located inside of the Chandler Rec…read more As soon as you walk in, you enter the spa door on the right. There is then another door behind the desk which leads to the Ultra Smooth Skin lobby. It is a slight scavenger hunt, but there are a lot of signs and employees to help guide you! Both estheticians I worked with were AMAZING! They are so insanely friendly and educational. They are very open to communicating knowledge and information around any treatments or procedures you may have. They are ranked very high in the valley and there are no questions as to why. I recommend checking out some of their packages on Groupon as well! The deals for the technology and treatment you receive are ABSOLUTELY worth every single penny. I'm excited to continue my laser hair removal treatments here!

I initially came here to get a tear trough injection because my eye bag has been bugging me for…read moreeternity but they don't do tear trough injections. However, they were incredibly nice about it and informative as to why they avoid doing tear trough injections (blindness, lumpy aftermath, etc). They also gave me other possible solutions for my eye bag and were super kind and patient about it. So even though I actually got nothing done, I'm still super happy about the service here. I'll definitely come back if I decide on getting something that they do offer here!

This review is to state my concern about doing business with or receiving services at Vitality Med…read moreSpa. It's unfortunate that I must write this review. I used to go here for years until my favorite nurse left their practice. Today, after calling in to book a consultation, I spent over an hour completing their medical history form online. After completing this history, I discovered on a separate form that Vitality charges a fee if you do not end up purchasing products. While this is not unreasonable, it is Discourteous for Vitality to not transparently inform their prospects up front, so I called and stated my concern. The employee did not apologize and said clients can discover this information in the forms. (Does everyone read every line of every form they complete for medical offices?!) I suggested that it would be fairer and more respectful to be transparent about fees up front so that no one's time is wasted. She argued with me and showed no understanding of my concern; the aggressiveness surprised me and I immediately felt that something here was very wrong. I said that if Vitality doesn't respect my time then I can't make them, and then I cancelled the appointment. This conduct by Vitality is a Deceptive Marketing Tactic where Seller makes an attractive initial offer, Buyer expresses interest, Seller then delays vital information while the Buyer makes an investment of time and resources, Buyer then discovers the vital information yet feels pressure to move forward because of their time & resource investment in spite of the distrust which has been fostered by the seller's tactic. The combination of the tactic together with the employee's unapologetic defense of the tactic and failure to acknowledge its impact on me, made it clear that I should not trust doing business with Vitality, much less trust them to provide medical services. As the saying goes, "If you can't trust a person in small things, you cannot trust them with big things."

Since they've moved it is NOT the same place. Why is it when a successful place sells to a new…read moreowner they change everything that made the business successful. They no longer to vitaminB shots either. I've started going back to IMAGE SKIN for Botox and facials. Diane is amazing at IMAGE SKIN ...

Visited Kalon Skin Studio last month for a microneedling treatment. Was a little apprehensive…read morebecause I'm not a fan of needles, but Tammy completely reassured me and put me at ease. I am really happy with the results and it was a great experience. I will definitely be back. Looking forward to trying out some of the other offerings she has. And I would definitely recommend her.

Tammy is fantastic! Best facial I've ever had. I have gone to her for many types of facials and…read morelashes and every experience was great. I highly recommend her.

Today I experienced an amazing Microdermabrasion treatment by Darlene. I am so blessed by her…read moreprofessional and pleasant service. I can't wait to go back for my second Microdermabrasion treatment. It's so worth it $28.00!. The Spa setting was amazing with tranquility, relaxing, serenity at its best! I highly recommend this beautiful Spa! If you know your worthiness and inner beauty! This definitely worth your investment $$. Thank you so much Darlene! You're Gem ! Monagherl (Hawaii)

I came to Mind Body Soul Med to experience my first facial, and while I was a little nervous,…read moreDarlene was nothing but kind, informative, and professional. Her in-home practice was beautiful, welcoming, and CLEAN. How have I gone this long without realizing the glory that is microdermabrasion!? I am a changed woman. I was literally glowing after my facial, and even my husband was shocked at how glorious my skin looked when he saw me. Can't recommend more!