I purchased a Groupon for three IPL sessions with Giovanni Medspa. When I later attempted to schedule my appointments, I discovered that my Groupon had already been marked as redeemed by the merchant, despite the fact that I have never visited the facility or received any services!! It seems this is something they are doing frequently based off other reviews. This raises serious concerns about their business practices, they are redeeming vouchers prematurely and collecting payment without providing the corresponding treatments. Additionally, I have been unable to reach anyone by phone to address this issue. I will reverse the charge and report to Groupon. Overall, this has been a very disappointing experience, and I would advise others to proceed with caution. read more

Took a lgbtqia+ friend to get their first neurotoxin injections. Found these folks via Groupon & bought their Dysport lip flip & a separate chunk of units Dysport for a bday gift. Located on the street side of a mini shopping area, I was pleased to find the lobby & check-in area were bright, airy & spotless. A few pieces of tasteful marketing material & a cheerful greeting from the staff made us both feel welcome. We were taken back to the treatment room on time & the nurse did the series of pretty painless injections with little to no bruising. RN injector seemed slightly flustered but was still professional & did a nice job. My friend has been quite happy with the results & plans to return for more stuff. Too bad it's quite a drive from Tucson, but still totally worth it. No problems redeeming or scheduling & it made for a fun gift. Will be sure to buy some treatments for me next time! read more

Giovanni Med Spa - Spotless waiting area. - Medical Spas Near Me - Gilbert, Arizona

10/10 LOVE this place! I've been going to them since it opened and I'm down almost 20 pounds now! I do the lower belly, flanks, arms, and jaw/chin area. I e noticed a crazy difference in my face which was my worst part! I've also tried their wood therapy which was awesome! I love it so much. Brittany and Nia are so nice which is a huge reason why I keep coming in! The spa is super clean and plenty of seating if you bring a friend with you! Can't wait to get in shape before my wedding!! read more

Giovanni Med Spa - Lower belly after math - Medical Spas Near Me - Gilbert, Arizona

DONT BOOK! like several other reviewers, this medspa redeemed my Groupons before I ever got any services from them. Don't waste your money and go to a medspa that doesn't have to scam for Groupons. read more

I love Giovanni med spa, Brittney and Nia are always so kind, they get me in quick, and I'm always out in no time, Maria their injector is knowledgeable and my results are great! Highly recommended read more

kudos to Giovanni Medspa in Gilbert. I had a groupon for injections. i mistakenlhy went to the wrong address, but the lovely people at the spa held my appointment for 30 minutes. my procedure was exactly what i had come for and it was painless. I will definitely be back. The studio was beautifully decorated and I greatly appreciated having my procedure 30 minutes late! read more

I went in for their introductory treatment and from the moment I walked in the door everyone was super welcoming, it was very clean and comfortable. My technician was great, very knowledgeable and took the time to answer all my questions. I will definitely be booking a treatment plan with them, and highly recommend if you are looking for a body makeover read more

I love this med spa. Brittany and her staff are amazing. They are always very accommodating with scheduling and I've had great results from their nurse Kate. I've done Botox and sculptra here and I would highly recommend both from Giovanni. Their front desk staff is also very pleasant and helpful. Definitely try your next treatments here!! read more

Be Very careful. After having told nurse Becky I had previously needed 12 units total Dystra to carefully distribute for All lip creases.( so no paralyzing of lips)... AND in need only 1/3 amount products to get rid wrinkles...meaning I might need 6 units max for lips She literally on paper calculated how much Botox to use on lips and crows frown line. Botox ALot stronger as we know. I told her I didn't want fake frozen lips or eye brows, and she emphatically assured me I wouldn't. Well, after she was done ( and hep process was painfully, feeling Popping Sensations with each prick, she said she used 20 units on my lips and rest unevenlymph used on forehead, I was like a FROZEN MUMMY, I COULDN'T USE A STRAW FOR 5 MONTHS, ALWAYS NEEDED A NAPKIN FOR DROING WHILE USUNG A CUP AND HAD SEVERAL COMMENTS "WHAT DID YOU DONTO YOUR FOREHEAD" THIS PRACTITIONER DOESNT HAVE EXPERIENCE read more

I've been coming here for about a year and consistently appreciate the ethical, thoughtful approach. Bree is incredibly skilled, calm, and professional. I never feel upsold or pressured, and the focus is always on natural, appropriate results -- not finding flaws. Today's visit was quick, gentle, and exactly what I needed. Bree listened, reassured me, and handled everything with such ease that I left feeling rested and taken care of. If you value integrity, restraint, and truly personalized care, I highly recommend Bree.(Bri) Thank you Bree from the bottom of my heart. read more

This place is absolutely amazing! I originally came here after buying a Groupon and honestly one of the best decisions I've ever made! I won't go anywhere else for aesthetics as long as Brittany and her team are still around. Every single person who works here is so nice and so knowledgeable! I've tried laser hair removal and the fat loss treatments and all together I don't even know how much money I've spent here because it's addicting! I've lost 15 pounds already! Literally no matter what you want to do Brittany and her team can help you out. Absolutely love it here and recommend it to everyone! I will be forever grateful for Brittany, Nia, and Lynette for giving me my self confidence back. Pay them a visit, you'll never be able to go anywhere else! read more

I honestly found this spa through a Groupon however, I've continued to come back due to their attentiveness and expertise. I had the opportunity to chat with the owner, Brittany. WOW, she not only recommended the best treatments, but it's so apparent she cares about her clients. read more

These women are the true definition of ethical business behavior. I have been a customer for many years, and they always do an excellent job. I have never been disappointed with their service. This time they went above and beyond! They could have easily taken thousands of dollars from me for multiple services, but no, they actually were upstanding business owners who actually cared for their customers more than their bottom line.. I am so thankful that they are not charlatans. These ladies are the real deal. Thank you ladies! You will always have my business, my referrals and my respect. read more

Purchased a Groupon for laser hair removal, tried calling and left a voice mail, my calls were not returned. My Groupon said it was "redeemed" already when I hadn't even made an appointment yet. Groupon tried calling the place aswell to verify, did not answer them. Now I'm asking for a refund, don't recommend read more

This is the best Med Spa that I have ever been to. Brittany makes you feel welcome from the moment you walk in. They even have a coffee bar. You never have to wait long for your service. I had several questions about fillers and other treatments. Erika listened to what I wanted, addressed my concerns and made great recommendations. She didn't try to upsell me, even said I needed less than what I thought. I'm a forever customer!! read more

Everyone at this spa is very professional. The staff explains procedures clearly. I never feel pressured. Kate, Erica and Lynette are wonderful. The owners are great ! The spa is immaculate. Give it a try, you won't be disappointed. read more

I purchased a Groupon for 3 IPL laser treatments. Unfortunately this business doesn't answer their phone or return calls or texts so I was never able to schedule an appointment. I'm now having to work with Groupon to get a refund. BUYER BEWARE!! read more

Giovanni Med Spa - Unanswered texts, this doesn't include all the unanswered calls. - Medical Spas Near Me - Gilbert, Arizona

All the ladies here are very helpful! I got my chin filler dissolved and they were quick to get me in and out. Brittany is super helpful and he I'm thankful for her willingness to get this fixed! read more

Both the owners were fabulous! They were welcoming guests and checking in appointments. Very cute little place. Absolutely made my first time getting Botox comfortable and easy. read more

I purchased 80 units of botox on a groupon and we used 68 leaving 12 in the "bank" after 10 days I still had the same amount of movement. I called in and the owner was super accommodating and scheduling me for a follow up! Stay tuned... :) The spa is beautiful and clean and up to date. Staff is extremely friendly!! My daughter is getting a lip flip as well and they got her in at my appointment! Can't wait to follow up!! Leaving a 5 star because they are accommodating and friendly. Hoping my botox works! read more

Beautiful facility! Very knowledgeable staff and super reasonable prices! Seriously! Give him a call talk to you about the specials.

I can't thank Becky (owner) at Giovanni Med Spa enough! I am a single mom that has rarely done anything to pamper myself. Was looking through my Groupon App and was quite surprised to see how affordable it could be. I love results from my Botox (1st time ever) and now also receive my weight loss injectables here and wish I had done so much sooner!! Nia (office mngr) answers every question I have with a smile and Ericka (nurse) is amazing as well! Can't express enough how Awesome and life changing it's been, thank you Lady's!! read more

Super pleasant gals to greet you. (Turns out they're the owner and her sister-in-law) Nurse Kate did a "bang up" job with my Botox! Thoroughly pleased with her syringe skills! Thank you!! read more

This is a very comfortable amazing spa! Everyone is so nice and professional. I recommend this spa to anyone who wants a great experience!

So glad I found Giovanni! I bought an Groupon deal for hair laser removal and it was my first time ever. Brittany made me feel welcomed and comfortable for my first ever laser hair removal appointment. This is my new go to place for beauty services. Brittany is very understanding and knowledgeable in all the beauty. She answered all my questions and explained to me what procedure would help with what I needed done. She's amazing! You won't regret coming here. read more

I had a wonderful experience and Giovanni Med Spa. Staff were very welcoming and kind. I will be back!

Had some filler done. Amazing results and no bruising! Would highly recommend! Kate was awesome!

I was pleasantly welcomed and happy that the spa cares and listens to any concerns. Will definitely be returning

Brittany and Nia are very passionate about Giovanni Med Spa. They work overtime to accommodate each and every customer. I've seen them stay open countless hours to help and make sure people are happy. The results speak volumes about the effort put in. Women have lost hundreds of pound with Giovanni, all together thousands....and ever since both and fillers came in. Smiles have doubled. If you want great service from a family business. That makes you feel apart of a family. Try Giovanni!!!! read more

This was my second time visiting Giovanni. Great environment! Brittany and her sister-in-law Nia are always so friendly and really down to earth. Kate was my injec tor the first time and I loved my results. I had Erika today and she was very friendly and knowledgeable. They make you feel like family. This is definitely my go to place from now on. Thank you ladies! read more

I bought 2 Groupon s for 2 facials. One for me and one for my daughter. I called and spoke to Brittany the owner and told her I had the Groupon and would like to make appointments. She said she would call me back and never did. I attempted to make appts 6 or 7 times over phone and text. No response...I feel like I've been scammed. I'm trying to get a refund from my cc now since I can't even get a response from her. What a way to do business.... read more

Knowledgeable, friendly experience. I love coming here. They always brighten my day and make my body feel great. Thank you read more

Love this place!! Not only do they excel at customer service, but they go above and beyond with thoughtfulness, professionalism, and communication. I found a killer deal on Groupon for Botox, and it was so worth the extra drive to get there. Kate was my nurse. My gosh, she's good! She's so gentle while also strategic about placement to give you the most for your money. After my injections, I needed to give a presentation and no one could tell that I just had injections. I'll be back for other services. Couldn't recommend this place more. Very impressed! read more

My first time here. I really loved the place. Everyone is super friendly and I was happy with my filler injections. Would highly recommended read more

This spa is beautiful with the latest technology. The girls are very friendly and willing to customize treatments based on your needs.

Definitely recommend this medspa. These two wonderful ladies are very knowledgeable, personable, friendly and definitely make each session comfortable. My sister and I both have been coming here and love the results. Will definitely come back for more services read more